My furnace went out recently & I left a message for Comfort Plus at about 8 am. After waiting for…read morean hour I called another company that answered their phone. They came out within 30 minutes. Several business days later Comfort Plus still hasn't called and the firm that did answer their phone had my entire HVAC system replaced by 6pm.

Comfort Plus replaced my air conditioner unit and furnace. I was initially looking to fix my air…read moreconditioner, but decided to replace it. It was over 25 yrs old and I was tired of nursing it along. Also decided to replace equally old furnace. Chris the owner responded to my call quickly and was able to do work on a day that worked well for both of us. Chris and his crew are helpful, friendly and very knowledgeable. They were very conscientious of equipment placement and neatness. I highly recommend Comfort Plus.

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

I called them to get estimate on new water heater. The sales person came next day and did a look…read morearound and said we did not need tankless (uneconomic and no real need) and quoted a power vent gas heater without giving a model number or manufacturer name. I refused to e-sign till they specified in the quote the make and mode. I called them and the salesman told me they use Lochinvar and it would be the 50000 btu model. I look at the quote and it clearly said 40000 btu (no make or model)so I called and left a voicemail asking them to require with make and model on the quote. no response Till now

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I scheduled a free spring inspection after they repaired my heating in winter. I had no issues,…read morejust took them up on their free inspection. The plumber came, drained my water heater, inspected my sinks, and said everything was fine. The first time I used my kitchen sink afterward, it sprayed water everywhere -- a problem I'd never had before. When I called to report it, they blamed wear and tear and demanded seven hundred fifty dollars to fix it. Here's the contradiction: if wear and tear caused the damage, why did the plumber miss it during his inspection and declare everything working? They either caused the problem or failed to catch it, yet they refuse responsibility and expect me to pay. I fixed it myself out of pocket. Don't trust their inspections or their excuses -- they'll damage your home and charge you to fix it.

Worked with us on financing, was quick to respond to emails. Service technician was friendly and…read moreinformative.

DOUBLE YES - don't let the reviews get you. Lol! Sorry Yelp but i didn't check the reviews on…read morehere (i won't say where i looked but ratings were good). After the service was completed - i was shocked by the reviews here. I literally found this company from ad sent to my house in those value packs with coupons and this was the second business i called due to service call being so expensive and Hoover offered a coupon. (YES PLEASE) Let me just say - they were more worried about my plumbing then i was. Lol! I was very cautious of not saying it was an EMERGENCY because you know other business like to charge extra but initally when i called it was a leak pin hole leak on my pipes. The female on the phone (I don't remember her name) was trying to offer me a date which she had to move something around but i didn't want her to do anything extra since it wasn't bad (AT THAT TIME). We booked after a few hours, then my plumbing escalated - of course i called back and she was happy to fit me in. Please note their scheduling are just like cabling hours they'll give you a large window but they will be there!!! After getting a quote which John the technician who answered all my questions and we even joked a little due to the situation - I felt like I was made a priority. He came out on Friday and was able to get the work done on Monday - the two guys (Rhyan/Dustin) working on it was awesome. They didn't mine when i asked to take pictures because the worked looked so great and they were reporting everything especially if they needed to leave to run to the hardware store. I was happy with pricing and also they have a membership which will give you a discount along with other benefits which covers future services calls as well. Get it!!! They send you a FULL REPORT with pictures of the finish job and not just one - everything area. Will i be using them in the future?! YES and i'm a VIP member. Lol! Happy plumbing!!!

I am stunned at the bad experience with this company! I had worked with Hoover for plumbing and…read morehad a good experience. They talked me into "coverage". They came out to inspect my HVAC prior to the start of the air conditioning season. The technician spent all of his time evaluating the furnace and immediately indicated there was a crack in the Heat Exchanger and told me it needed to be replaced. Tried to show me the "crack" but it was difficult to see. When the tech came back with the sales guy the next day-he kind of back walked the fact that there was actually a crack. All they wanted to focus on was replacing the whole HVAC system and slamming the brand currently had and the company I had servicing this system. My BS detector was going off at this point. I had another reputable HVAC evaluate the unit and was told it did not have a crack in it and did not need to be replaced. All Hoover wanted to do was upsell and focus on selling me a newer side exhaust A/C unit. The inspection was 100% an opportunity to generate a sale only. Even after I very clearly indicated I did not want to replace right now. Think twice before engaging these folks.

We, unfortunately, had another plumbing issue. Like the previous plumbers (Taylor and Anthony)…read moreWill was skilled, professional, friendly and customer oriented. He also provided information regarding what we have to do in the future regarding another matter. As always, we were very pleased with A-fordable.

Called for 24 service and operator informed me that they do not have 24 hours service even though…read moreit's on their ad.

waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Ordered my New Water Heater thru Loews and had Luke from Tisdale Plumbing install. He was great!…read more He sure knows his job, and answered all of my questions honestly. He only took 1 hour to install. I thought it would take a team of 2, but he managed to do it all himself. Very professional and very nice conversationalist. We really appreciated all his help. Thanks Luke & Tisdale.

Cody did a hot water heater installation for Home Depot. He was friendly and explained the details…read moreand did the installation quickly and gave us clear instructions to follow up.

Needed my water softener replaced and Z Plumbers came out and fixed our system to our satisfaction…read morewith a great price.

I love this company!!! My mom has had many plumbers come out to try to fix some issues that never…read moreseemed to get resolved. I Called Z Plumberz and they came out right away. They were able to fix my moms problems. Can't say enough how happy we were with their service. Highly recommend.

Bob is a gentleman. Great service and best quality. I highly recommend him for any plumbing or…read morebackflow water testing.

I ordered sprinkler backflow test. Tom came in and did a very good job, replaced the broken part…read moreand passed the test. I told Tom that I also have a stop valve under kitchen sink needs to replace. Tom replaced it with a very reasonable price. Good Job, Tom!