We just bought a house with a pool that the previous owner left a bit unbalanced, and as completely…read moreinexperienced pool owners, I was kind of freaking out! With the end of the summer season approaching and my pool starting to turn a little greenish, we needed help fast. After asking for advice in the Kansas City pool community on Facebook, I kept hearing, "ask for Daryl!" So I did! We got our water tested, purchased the basics, and finally got the pool back to balance. Daryl came over within the week to give us 'pool school,' sharing his wisdom and answering all our questions. He even noticed our motor needed the bearings replaced, and we scheduled our pool closing too. From the moment we got into Leisure World Pool & Hearth's care, I've felt so much calmer knowing that they can help fix anything that comes up with our pool. They truly feel like my pool doctors! I am so grateful for their help; I honestly don't know how I would've managed becoming a new pool owner without them. What I appreciate the most is that they are never pushy or salesy. Their goal is to educate and help people take care of their own pools, which is refreshing. Every staff member I've interacted with has made me feel welcomed, and they've never made me feel silly for asking questions! If you're looking for pool expertise, look no further than Leisure World Pool & Hearth!

Wanted to wait for the full circle service before writing my review and now am ready. We used…read moreleisure world for both closing and then again opening our in-ground pool. We are relatively new to the whole pool thing due to buying a house which came with the pool. We had gone with another local pool company with mediocre results with both closing and openings. We just didn't realize HOW mediocre until using this place. Also had a new liner installed about 2 years ago by that other company. We had major gaps in the liner at top where met the pool. I had emailed and called the original company who installed that liner but was never truly fixed. With this pool co they fixed those gaps even though they didn't install the liner. Our pool is cleaner than ever has been with the previous opening which is both a result of the closing and therefore the opening. The gentlemen who came out to do both the closing and opening were personable AND professional. Great communication with leisure world at all times! We have found our forever pool company!!

I am a builder in the Kansas City area and I have used a number of pool companies over the years…read more In my opinion, Joe with Complete Pools builds one of the best pools in the area. Most importantly, there has hardly ever been a complaint. In fact, after having put in dozens of pools, complete pools ends up being one of our clients favorite contractors. There are very few trades that I would go out of my way to highly recommend, but Complete Pools would be one of them. My only hesitation in giving out referrals, is that I want them to be available to handle most of my clients. Joe, Zoe and the whole team are top notch. They simply build a better pool -- in my opinion.

We want to give a big shout out to Joe and Zoe with complete pools for their excellent customer…read moreservice. After three years, we had experienced a very serious leak in our beautiful pool as well as issues with our in pool led lighting. After a call to Zoe, she scheduled an entire crew to come out to our home in Cedar Creek to figure out what was going on. Joe led a team of engineers and plumbers and diagnosed the problems and found that there were major issues with some of the underground pipes. He and his crew worked for two weeks straight at mitigating all of the issues and now we are so very grateful and happy for all of their efforts. Our beautiful pool is now up and running and in tip top shape, all of the lights and waterfalls back to normal. Complete Pools have completely stood behind their work and made us very satisfied customers. If you want a beautiful pool at a fair price, look no further than Joe with Complete Pools. Give them a call, you'll be glad you did. Thanks again for your professionalism. Tony and Toni

We have used Advanced Leak Locators twice now, so I felt it was time for a review. We have been…read morethrilled with not only the quality of their work but the value. The first time we used them was in 2021 when we had a pipe leak under the concrete deck of our pool to our plumbed-in slide. They had to remove part of our pool deck, remove the pea gravel and repair the leak before pouring fresh concrete. We have not had an issue there since. This year, we noticed that we were losing water in our pool at a rapid rate and couldn't figure out why. Chris came out and not only found a small hole in our liner, but found out our pump wasn't functioning properly and that was the main source of the leak. A small patch and gasket replacement later, we were back in business. Chis was responsible, reliable and friendly. I think when you have a pool and not a ton of knowledge, it can be easy to get taken advantage of. The integrity that Chris and his company has shown, speaks for itself. They're the only company we will use for these kinds of issues in the future.

Chris made the time to come inspect my pool in the midst of a very busy summer season. He provided…read morea thorough inspection on a weekend. Fair pricing. Excellent service! If you own a pool, you want to high people you can trust. Chris earns an A+!

In my experience, when everything goes well rarely do people provide feedback. Reviews are…read moregenerally negative. That is not the case here. We have been using this team for multiple years and have been very satisfied / no issues / all good. The gentleman that has been working with us for years has retired and a new tech came to our house to work on our sprinklers. It was not the best experience - in fairness he was early in his career (we have all been there). Long story but punchline is a water line burst in our basement while he was working on the sprinklers - I wasn't home - so my wife notified him that water was shooting everywhere - not good. Unfortunately - he did not know how to shut off the "main" had to call his supervisor. Precious time had been lost and several personal items in our basement were ruined. Not expensive things - sentimental things like pictures. I came home immediately and saw the mess and was appropriately upset. My wife and I were retrieving stuff / cleaning. We were told that a plumber needed to assess - his company is not (nor does it advertise to be) certified plumbers - they focus on irrigation. In the heat of the moment that did not make a difference to me - I was angry. Meanwhile - we secured an emergency plumber to come at 9:00p and it was going to be expensive. I was convinced the broken pipe was not a coincidence - that it had to be tied to the irrigation issue. I conversed with the Lawn team via email and said I hope the owner comes with an open mind tomorrow to help us get to some sort of common / good answer - and I will try to do the same. When the emergency plumber arrived - I didn't tell him the irrigation company or tech - I just said - "could he have caused this?". The plumber said "no - nothing he could have done would have caused this - the house is 15+ years old and parts wear out and he has seen this before - they just break". In fairness, he did say the tech should have known how to shut off the main as that would have mitigated much of the damage. Once the plumber completed the repairs I emailed the owner saying "he was right - it was not his tech - I apologize for so quickly assigning the blame". I said I do look forward to meeting him tomorrow as we still have a sprinkler head issue to resolve - but I do regret how quick I was to judge. This morning was parked outside of our house 5 minutes before the scheduled time. I met him on the front porch - we looked eye to eye - and he said "thank you for the update last night". It was sincere - I owned my own small business for many years. When things go wrong it is very stressful - and things will go wrong - people are not perfect / no one is. We reviewed the plumber's work and then he said lets get that sprinkler fixed. He did it himself - no one else there - just hand on shovel and in the mud. He then knocked to inform me that it was all done. I asked him "what do I owe you?" - and his answer was "nothing - you have been through enough the past 12 hours". Think about that - I attacked his business without incorrect assumptions - and he still took the high ground. One true thing in life - character is not revealed in good times - it is when things go South you wee what the person's character is. We shook hands - looked each other in the eye with mutual respect and everything has turned out fine. So my point in all of this - mistakes happen - but what I experienced today was an owner of a business doing the best he can to do the right thing. Respect for him. Of course I wish I never had to deal with the water leakage issue - but in some ways I am grateful. Glad to know there are good people out there and are fighting the good fight. What I experienced was that the owner was a fair and decent man - and we walked away on good terms. That seems like a rare thing in this world today - so it was really impactful to me - I saw what the man was made of / his actions when things went bad and I respect him for that. Thank you Jason. Michael

Fine for maintenance type things, but don't ask them to do the hard stuff - i.e. plumbing. Had a…read morevalve totally replaced by them last November and I have crews here doing some work and we're moving some sprinkler stations around, but this crew showed me inadequate/flimsy connections to the valve they replaced not a year ago. The landscaping crews turned it on just now and the water gushed out of the weak joint. I need it repaired now, so this crew is going have to do it. I've been using Lawn and Sprinkler Guys for basic maintenance for years, but I'm going to choose a more competent company for this type of work. I'm out over $500, plus the cost of repairs today, so be forewarned!

these people are not good or dependable, do not use them. they left my pool open instead of closing…read moreit, as they told me it needed some repairs before they would close it. i never heard from them again, and had to hire someone to clean the pool before closing it as it had turned green.

What a great service. Chris came and took care of winterizing and covering our pool. Quick and…read moreefficient. He will be doing our opening and weekly service. Two thumbs up!

This company installed a radon mitigation system in my house & punctured a hole in my siding about…read morethe size of a quarter. They did not tell me this happened, I had to notice it. When I contacted them to fix this they would not return my calls so I had to text Jeannie. She apologized and kept saying they would get around to fixing this. She said this for 6 months & had excuses each time for why they couldn't get to my house to fix it. I finally gave up on them. Do not recommend. Poor customer service.

Very poor quality workmanship. Examples of this are blood left on paper board; excessive amounts of…read morefoam sealant used that didn't adequately seal wall covering to floor vapor barrier; gaps and tears in vapor barrier.

Anthony and the entire team at KCBR did a great job on our bathroom remodel. The crew was very…read morenice to work with and were very neat and clean. They cleaned up after themselves each day before leaving for the day. Travis and Cole were the project managers for our bathroom remodel and did a great job of keeping us informed about what was going to happen each day and who was going to be here on the job site. Great customer service. Anthony the owner of KC Bathroom Remodeling was always available if I had any questions or concerns. Anthony even came over on a Saturday morning to look at an issue I had with the tile. We worked with Amy the designer. She was great to work with. She helped us pick out tile, shower doors, fixtures, lights, and even paint colors. Amy had some great suggestions for us. The painting crew did an excellent job. KCBR even hired a cleaning lady to come clean my bathroom when the job was completed. I would strongly recommend KC Bathroom Remodeling. They were great to work with, very nice and clean. Great customer service.

Fantastic job. Came in to fix a ceiling in our older home after a major bathroom leak. It was a…read morecomplete mess. Anthony gave a fair quote. It took a little bit to work us in (they're busy!) but it was worth the wait. The crew was incredibly nice, respectful of our home and time, and, most importantly took the time and care to do the job right. The ceiling looks fantastic. If I didn't know there were patches, I'd be hard pressed to see a difference. 5 stars, will hire again

I used Embassy from October 2016-Dec 2018. My first year experience with Trevor (no longer at…read moreEmbassy) was fantastic. Great attention to detail, almost daily visits, wonderful landscaping, mowing, edging, sprinkler work. Once Trevor left, my experiences declined sharply. I was passed from one rep to another. The quality of the weekly service declined markedly. The costs incurred for services not rendered were amazing. I had to read the bill carefully, as extra mowing and treatments were not done but charged for. In the spring of 2018, they discovered a major valve leak in the main water supply to the sprinkler system because of putting off my winterization in the fall of 2017. It took 2 crews and 5 guys to repair. I had to argue and fight to not pay for the repair, which was because of their negligence. The work last summer was haphazard and shoddy. Little to no follow up despite calls and emails. I was then charged $539.03 in Nov/Dec 2018 for winter fertilization/sprinkler blowout and a final mow. This spring, despite the abundant moisture, my front yard was snow white as of 03.15.19. I was informed after requesting service, that Embassy "was no longer in the residential lawn care business". My new lawn company assured me that the yard had recieved no winter fertilizer/weed treatments....barely anything that I paid for in Nov/Dec 2018 was actually done. My new company is doing a soil sample to prove this. It doesn't state on this site that they are not in the residential business any longer, but I was so poorly treated from late 2017 through 2018, that I felt that I needed to vent and publically state what a disaster this experience was. If you have a business, DO NOT consider them for your landscape needs. Their guys actually run behind mowers, pay little attention to anything missed, do not edge correctly, may or may not blow off sidewalks and drives. Can't imagine them treating businesses better than individuals. I paid an average of $300/month for services. Should have bought a Snapper mulcher and done things myself. For a company with such a supposed great rep in KC, they certainly treated this homeowner very poorly.

Our HOA used this company for several years, but 2020 has been the year my yard looked its worse,…read morewhether it was due to the weekly workers or the contracted treatments of our HOA Board, overall the yards in our neighborhood looked bad.