We had our vehicles serviced here before and the work and communication is outstanding!…read moreTook in my wife's Lexus NX200T for an oil change and because I purchased a set of tires from Mission Tire & Auto about a year ago, I received a free tire rotation. I made an appointment online for 10 a.m. however I dropped the vehicle off the night before. Received notice by 8:40 a.m. that the car was ready for pickup! Now the really great part is the peace of mind that we're left with. A simple oil change and tire rotation also included a detailed inspection report of our vehicle. 2 areas of concern were found, both being fluids that were topped off at no additional cost. Quality work and peace of mind, 5 stars all the way!

I went to another place in town and they said they couldn't patch my tire. I needed to buy a new…read moreone at a cost of like $300 - at the Mission they were able to patch it get me on my way for much less than $50 and they topped off my fluids. I'm not going anywhere else from now on

10/5! Highly recommend. Went from possible alternator replacement to just a battery replacement…read more Mitchell was friendly, walked me through the how and why at every step and communicated what was needed and how much anything would cost. Will recommend to friends, family and anyone in need.

I called about an issue with my granddaughters vehicle turning over but not starting. He was…read morewilling to come out but I had the car towed to him. He solved the problem quickly in the same day. Thanks for the excellent service! I will be using him again in the future.

David was awesome. I called him this morning with my issue and within two hours he diagnosed the…read moreproblem and worked on it today. I called and visited a few places over the weekend and this morning and they were the best. Highly recommend.

Thanks again for getting us back on the road so quickly! The AC is still blowing ice cold and we…read morehave put on quite a few miles since your work. Your shop has always given us great service and support over the past several years. You have earned both my respect and business when it comes time to get work done on our vehicles!

My husband & I stopped in there to find out why our heat wasn't blowing out of the vents . The…read moredefrost was even working. I knew he was a awesome mechanic- He came over took his time at no cost told us why it was acting up. Super Nice Guy

10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

My car was detailed they done a great job on it and my oil was changed also done well and the…read moreprice was reasonable.

My review is a little unusual. You can draw your own conclusions. In the past, I had my cars washed…read moreat Pal's and have always been very happy with the service. Unlike other places, they dried and vacuumed my car. However, I have a friend who opened a car wash closer to our home. I drive by it at least 20 times per week. This is not the case with Pal's. I assume that the costs are about the same. I always choose the cheapest price. At his car wash, the car owner dries and vacuums the car. Having said this, I understand that Pal's has changed owners. If this is true, things may have changed. I had made an appointment to have my foggy headlights covers cleaned. They were recommended to me by a trusted friend. I realized that I could not make the appointment, and as a courtesy to them, attempted to notify them that I could not make it. I phoned them, using the number supplied, only to discover it was disconnected. One of the reviewers complained that her dash "change oil" light came on two weeks after they changed the oil. This is a very common occurrence and has often happened to me. The light came on because the technician didn't re-set the code. The code re-set is easy to do and is explained in the auto manual. However, regardless of where you take your car, the technicians often forget to do so. Before leaving the bay, I make sure they change it. I believe in giving folks a chance to make me happy, often giving them more than one chance. This is especially true if the business is under new ownership or management. Plus, I want to see as many young people employed as possible. After all, they are paying my Social Security.

The workers were really helpful and moved quicker than any other stop ive went to! My car wasnt…read moredamaged at all when they finished. Great workers overall and my car hasnt had any problems since i left! Come here if you want great customer service and quick but good quality work done!

If I could go negative stars I would. I'm from PA and know a little bit about cars because I do a…read morelot of my own work. My car broke down during a long trip. Had it towed to this Firestone. I knew it was the alternator that went. The mechanic at Firestone called me and said that the alternator and battery went bad. (Battery was fine, never a problem. He also said that oil was leaking on the alternator, which was BS. Said total would be $2900 to fix. I said do the alternator and battery only. He got upset, said didn't know if I would start stalling again, but finally agreed. Charged me $1600 for a battery and alternator. I called my mechanic and asked what it should cost, they said around $1000. The first rip off. After I paid and left, my car started stalling while idling, something it never did before. Stalled for my wife in traffic. I took a look and found a hole in the air intake hose right by the battery, which is why it was stalling. Repaired the hose, no more stalling. Either the mechanic didn't see the hole, which he should be looking for if the car stalled out, or more likely the scenario, he was mad I didn't fall for the full rip off he was offering and popped a hole in my air intake to make the car stall again. It never hesitated or stalled during idle before this mechanic touched it. It only stalled while driving on the highway at 70 mph because the alternator went bad. Therefore, my opinion, the mechanic set it up for my car to stall. Of course I can't prove it, but thought I would share the rip off story for you to make your own decision.

Can't say enough good things about K O Automotive. We were towed there after breaking down on 75N…read moreheading home to OH. (Family of 4 with a 3 month old pup). We knew it would be a huge ask to try and squeeze us in given their already full workload, but Scott and his team found a way to make miracles happen and replaced our alternator and battery same day. Quality people and a quality business - southern hospitality personified!

Honest folks - great work at a reasonable price. Glad to see them back and running after the fire.read more

This place is awful. They are trying to deny my sisters claim now that I've filed a complaint. The…read moreerror was on them. We are NOT mechanics. How are we supposed to know that oil is in the alternator??? You want us to magically fix an issue that you caused before it happens??? No. I'm calling the news and my attorney. If you all don't fix this I'll be at Jiffy in the morning. Her oil change was 11/22, less than 90 days her car cuts off due to oil in/on the alternator and they are blaming us! We went back to the actual location for help when we saw the leak and they didn't even inspect anything just put the cap on and gave her a coupon. Now she has to pay out of pocket and they are using this as a reason to deny. Adan told me the manager at this location had been there for 3 weeks...he was new. So who was supposed to tell us they needed to see the car? Adan didn't get to me until a whole week after we called the location and the manager told us 24 hours for a response and I had to call corporate myself to get Adan! The mechanic even called and said come see the car I have the parts here for you to see everything the oil was still coming out of her car after repairs! This is said how you all treat people.

Worst service ever, took them an HOUR AND A HALF to change my oil. Never come here if you want an…read moreoil change

I am writing to formally report an issue regarding a recent service at your Cartersville, Georgia,…read morelocation. I visited on April 14, 2026, for an oil change and battery replacement; however, the coolant cap was left off following the service. Earlier today, April 16, 2026, while driving from Cartersville to Marietta, my vehicle overheated and the radiator hose burst. I had the car towed to Firestone in Dunwoody, Georgia, where an inspection confirmed that the coolant cap was missing. As a result, I now face over $1,000 in repairs for a new upper radiator hose and thermostat. Valvoline was the only provider to perform service under the hood of my car in the last 30 days. Despite this, the shop manager has denied my claim. I am seeking accountability for this negligence and would like to know how you intend to resolve this matter and provide reimbursement for the resulting damages.

I am so glad this location was open and Cartersville. We really needed this. Sarah was amazing. She…read moreextremely knowledgeable and kind. The Service was quick and easy. The pricing is very affordable compared to others in the area .I will definitely be a regular at this location because the customer service is amazing. Good job Sarah keep up the good work!!!