I stopped in for a quick oil change on our way to destination. Fast service and friendly staff…read more Lots of attention to details. Price was vey competitive

I needed a quick tune up and oil change. They got me in quick and fixed my wipers which were way…read moreover due. I left satisfied. Kimberly is super helpful too. Ask for her. They all work super hard.

The staff and Mgt at the S Irby St store always go above and beyond - especially Al. He's gone out…read moreof his way several times to get our vehicles taken care of - we're long time customers and hope things never change !!!

They literally took TWO hours to change the oil and put TWO tires on. Absolutely ridiculous. Go…read moresomewhere else.

BEWARE! I had a horrible experience here. The place looks nice, and the staff seems friendly, but…read moredon't be fooled. I went in for a simple oil change, and before I even left the parking lot, my car started freaking out. I backed up and told the guy something was seriously wrong, but he brushed it off, saying they just changed the oil. So I drove around the building, and my car was sputtering like crazy. I pulled back in and insisted again that something wasn't right. My car was in perfect condition when I pulled in. This time, he said it was probably just the air filters they replaced and that I should drive it a bit and it would go away. I reluctantly left and drove very carefully to my Airbnb. By the way, I was only in town because I had to evacuate my home in Asheville due to my town being destroyed. When I checked the oil dipstick, it was TRIPLE over the full line. My boyfriend and I had to drain the oil they overfilled. When we tried to start the car, it made a terrible sound, so we had it towed to a mechanic. Turns out, THEY DRAINED MY TRANSMISSION FLUID!!!! If I had driven it any further or any faster than I did, my perfect car would've been totaled! It's been two weeks, and I've called several times, but I still haven't heard back from the "local manager" to get my money back. This oil change ended up costing me $560, plus an insane amount of stress. DO NOT TRUST THIS COMPANY WITH YOUR CAR!

Pulling up for the first time at this location, and my first time at any "quick oil change" store…read morein over 35 years, and my first impression was WOW! The manager Jarrett flashed me a warm smile as he walked up/greeted me/intro'd self and guided me to the bay. The team members Desz and her new trainee, as well as Brandon all smiled/said hello. When does that happen these days? RARELY! I appreciated the explanations without pressure, the offer for additional services, the speed that the oil change etc was done and the overall feeling that this experience left me with. Highly recommended and will be going back to this location, now that my car's manufacturer warranty/maintenance are expired. Thank you Valvoline Team! :0)

While traveling from Philadelphia, on tour with my band, our van broke down outside of Florence SC…read more On a Sunday. Firestone was the only place open, so we had the van towed there. Once there the employees were very receptive and empathic to our problem. They ran a couple tests and while the tests came back with bad news, they still helped us out by knocking a couple bucks off the total cost. Not only that but with more shows to play and the fact we couldn't take the van any further, firestone allowed us to keep our broken down van on their lot for a few days while we figured out a solution to our problem. Thanks again it was really awesome to see how helpful people could be.

Chuck Kirven recommended me to leave my vehicle on Saturday the 09/05 to get AC check. The Store…read moremanager Chuck stated someone would check out the air on that day. Call back at 2:00 pm Chuck said somebody was gonna check it out before they close. I called back at 7:00 pm and they stated the technician has left for the day and was it OK for my vehicle to stay overnight and he promised to check it out Sunday. CALLED Sunday at 12:00 They stated that the vehicle was in the bay getting checked out and they will get back with us by 5:00. No call Sunday confirm my vehicle has been check out . My vehicle been sitting up at Firestone ever since Saturday. Now today is Monday a holiday they open until 5:00. Went up there to check up on it my vehicle . The unprofessional manager , Chuck stated that someone get to it today. Need to remind you that he promised ever since Saturday /Sunday that the technician was going to check the vehicle out. Nobody never checked the vehicle out, and it was still sitting in the same place we parked it Saturday. so I asked Chuck Monday September 7 why wasn't my vehicle checked out? He told me they don't have time for my shit and told me to leave out his business ... so unprofessional so the fact is they never checked out the vehicle and they want me to let us stay another night how professional can that be and then he was rude and nasty at the same time because you didn't check out the vehicle as you said a man word everything unless you don't keep it unprofessional Chuck. Unprofessional forgot that's not his business. He worked for that company.

My car has been acting up, with me needing to check the oil level every time I stop after long…read moredrives. I was stopping in Florence after a drive from north Virginia and found the Strickland Brothers. They were fabulous! Assured me (a senior citizen) there would be no charge, tripled checked the level, and confirmed all was well. They could not have been more professional and personable. We chatted about how important customer service is to them, and I'm here to assure you, they deliver. Highly recommend!

This was one of my best oil change experiences. The workers were friendly and hospitable (even…read moreoffering me a water). They did a good job and did it quickly.

The manager was wonderful took his time explaining everything dealing with my car. And explained…read morethings that was very good to know I really appreciate that.

Put the oil filter on improperly and then the oil exploded all over the undercarriage of my car…read morewhen it came off driving down the interstate, then the manager Michael tried to blame me and I have all the records of previous oil changes.... Terrible service now my car has permanent damage caused when the improperly installed oil filter came off..... This was very costly for me to get repaired. Please BEWARE OF THE INCOMPETENT MANAGER AND WORKERS THERE... THEY DON'T HAVE THEIR WORKERS PROPERLY TRAINED

Oil change, tire rotation, new brakes and rotors. When I arrived my air conditioning worked…read moreperfectly fine. When i started my car at pickup it has worked since. i was told it was nothing they did after they gave me a laundry list of upgrades. Feels like jiffy lube when they con people into buying stuff they don't need

The crew at this particular Black's Tire are just amazing! Never have an issues and the service is…read morealways friendly.

I decided after my expensive last visit to dealership for oil change was tired of being ripped off…read more When looking on Yelp for 10 minute oil change this one was rated highly. Drove in to bay, told the woman what I wanted and sat in waiting area for no more than 10 minutes. Can you believe it a business that actually lives up to it's name. Now to be fair I was the only customer here at the time so times may vary. So oil change w synthetic, engine & cabin filter for $134, my last trip to dealer for just oil was $123! I had a very nice woman assist me, Kayla I believe. All the workers there were professional and thorough. Top marks, will be returning.

Purchased a "new to me" vehicle and had it taken to the Beltline store to have the transmission…read morecheck because it did have a "clunk" when it shifted. They did a transmission flushed and I also purchased new wipers that were awesome! My vehicle immediately shifted A LOT better!! I am so thankful for their service that I am sure it has saved me money and future frustration! Shout out to Seth, Mel, and James for their professionalism and service! I would not take my vehicle anywhere else!

Never go to this place! year I took my 2004 Lexus to this joke of a repair shop. My car was making…read morenoise. They diagnosed the noise as a need of timing chain needed to be replaced. However I thought that was strange and told them I had that done 50,000 miles ago. They did they change! After I paid $1000+ for this rip off! Was pulling out and the noise was still there, then the car just stopped! Apparently I just needed an alternator and the battery needed to be replaced. An additional 300+ dollars... I feel they ripped me off because I was a woman! And they did not feel any remorse for making the wrong Repair.

Martha was going to let my service dog and I sot in our black car on black top under the noon day…read moresun(I happen to be sick with CAD , Renal Failure and recent heart attack), indefinitely because she didn't want to serve a single female disabled veteran. So much hatred that she would do such harm. Forgive the misspellings as this site won't allow corrections it seems. I hand picked this mechanic but to my dismay they refused me service. Thank you, Martha. Thank you so much. I have spent my life standing up for women. What have you done for us?

12 out of 10 stars! Can't say enough wonderful things about this business! Absolutely wonderful…read morepeople that truly care and are invested in kind, fair, prompt, and honest service! They were willing to work with me to make my vehicle safe to drive even though it was already a very busy end of the week day and I was a call/walk in customer. They will stand by the work and prices are fair and competitive! Highly recommended!!! Best of Florence area for sure!

Service! Mr. Sprawls returned my call as he said he would;…read moreinformed me to bring in my vehicle for service the same afternoon Completed the brake job smoothly...