District Manager Andre Jones and his staff Nate and the others are superb when it comes to customer service. I was heard when it came to servicing my vehicle and the care for getting the job done and doing it well and quickly. Thanks again, Take 5 and Staff Cynthia J. read more

I was in and out on a Friday morning and the guys are professional and have nice positive energy I also didn't feel oversold! Definitely gonna be my go to spot for oil changes. Prices the same as expected for nowadays I'm happy!! read more

Oil change was fine. Tried to upsell like the others. Didn't do any of the inspections, top off fluids, or check tire pressure as the receipt stated. Won't be back. Oh, and heavy smell of marijuana in the air... read more

What wonderful service I received at this establishment. I was the only customer when I arrived on Sunday afternoon and the mechanics instantly worked on my car. Since I was a new customer, they had to input my information in the system which took only a matter of minutes. I was in and out in 15 minutes. They did apologize since they couldn't get to cleaning out my air filter (stupid German cars and their complex engineering). I opted for the full synthetic high mileage which was around $87. I don't live in the area but I would come back here if I needed to get another oil change in the future. read more

I've been going to Take 5 ever since I discovered it in college! I wish there was one closer to me, but thankfully I was near one on a Monday. I came in a little past 10:30. I was offered a bottle of water, and they immediately got to work on changing my oil. The service was really quick and smooth from start to finish, and the staff were friendly and professional. This was my first time coming to this location, but I was honestly not surprised that it was quick and efficient as all the others I've been to. Definitely 10/10 if you've never been to take 5. Huge perk btw is that you stay in your car the whole time! read more

Been coming here for years but today, Really really slow. 40 minutes and still waiting. 5 Whitlock Place, Marietta Ga.

I've been waiting for 30 minutes and they haven't even opened my hood, I don't have time to just sit around as your staff does nothing

I arrived 30 minutes before they closed, they already had a few cars waiting but decided to check my oil level before sending me off. Since it was low, they stayed late to get everything topped off and changed! Extremely reliable, professional, and quick! Very grateful to the two techs that stayed late to check everything off. Highly recommend this store! read more

ROMAN WAS GREAT! Highly recommend. Fast efficient, Clean, And organized. Took all of 15 minutes tops. Call and get a $15 coupon! read more

I had a great experience at this location. Chris H is very professional and does an excellent job. Natalia did a very good job as well. Definitely the best Take 5 I've been to. read more

So I took my truck in for an oil change in middle November. It is a fleet account. The total oil change was nearly 50 minutes. Much shorter than a dealership but not 10 minutes. Also the team wasn't sure how to charge a fleet account. Someone had to come in on the day off and input into the system so I could leave. Huge wad of time! Since the oil change I have noticed small leaks of oil. My truck is new with less than 30K so it should not be mechanical. I took it in last week and the same crew looked at the truck. At first I was told they used the wrong drain plug. When I asked them why would you use a different plug and just not replace the gasket, they answered it was a bad gasket. Pictured attached of new versus "wrong" plug which are the same. At first I was told I needed to return when a manager was available to explain everything to me. When I asked if the owner was available to speak with me over the phone then everything started working to get corrected. I got a new oil change which had to happen to correct the issue. I am all about people changing oil as it is simple to do but properly trained individuals will ensure a quality job instead of a mess like this. I can't return nor will my fleet company let me to this location. Also I chose this location since the location in Acworth tried to explain to me the better the oil the more frequently I need to change it regardless of the owners manual. So semi-synthetic needs to be changed in less miles than conventional? Acworth answer "yes". I am starting to wonder if the business is training their people correctly. read more

Take 5 Oil Change - Old plug (aka wrong plug) on bottom with new plug on top. Can't tell by the angle but both were the same part. - Oil Change Stations Near Me - Marietta, Georgia

GM is disrespectful and two face. GM will talk bad about Employee in front of customers in a bad way. Other employees i have seen are good but the GM is really bad on only had 2 people working from open to close. People have waited a hour for a oil change. No emissions are there but they say they have emissions. I would not go here if was anyone i would go to a different location. read more

Second time I've used this location. They are super fast and super friendly. Not sure on the gentleman who helped me last time, but this time, Roman, helped me get everything in order. Did exactly everything I asked. Checked my cabin air filter for me...and got me in and out in a super fast fashion! Everyone was working in a team fashion which I really appreciate. Great attitudes, and they even brought me a bottled water straight to the car before I even pulled in! Will absolutely keep using this place in the future and definitely recommend it for anyone who needs a simple and fast professional oil change! Thank you guys! read more

Take 5 Oil Change - Oil change in progress - Oil Change Stations Near Me - Marietta, Georgia

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I had gone to this location to get an oil change and my emissions tested. The machine for emissions was down but I ended up getting my oil changed and one of my air filters replaced! They always do such an amazing job and the staff is beyond friendly and good at their job. Their manager Boise was a blast to talk too as well. Always worth the money spent here! read more

They know exactly how to get you in and out! Mrs.KayKay Natalia and a man who's name I didn't catch did an amazing job!

The two gentlemen were so helpful! Made me feel confident in their abilities by having one repeat the other when they've done something. Like "oil cap is tightened and ready to go" and "Heard, we are ready to go". It was more specific to what my car needed of course but it also made me feel included in what's being done. They offered me cold water, washed my front window, checked my windshield wipers, and cleaned my air filter; for free! read more

Yesterday I went to take 5 and the rude woman there barely acted like she knew what she was doing referring back to her coworkers multiple times before finishing a simple oil change. When they came to me they couldn't even explain what oil type they used after repeatedly asking but instead stating oh premium price is this much advanced is this much for 5 quarts so we have to charge double 140+. 5w-30 oil change should not cost 140 dollars not even for 10 quarts. You tried it though. Go to your local dealer and save 60-70 dollars. This place is not even faster than going there because they don't even seem like they know what they're doing. read more

Danny and Q are wonderful! I feel so fortunate to have a take 5 close by. There is also a new take 5 coming to powers ferry and kennesaw. The team here is wonderful! Best oil change and service read more

Marquita and Boyce were incredibly quick and helpful when it came to my oil change. They also gave my dog a treat, can't beat that service!! I will 100% be back when it's time for my next oil change. read more

This is a review for the Take Five on Whitlock in Marietta - I had my oil changed there today - I go in and out quickly and the Gen Mgr was on Duty (Ramon) and he was very friendly and nice, listened to what I wanted and made me feel like I was important - Good customer service - definitely (unfortunately) not always the case now-a-days. Will definitely go back read more

I stopped by for a quick oil change this month and the guy who waited on me was the most unprofessional person I've ever encountered. Just a cold, dry, rushed personality. It was as if they were paying me to take my car there. I am always amazed how an owner can make a major investment in a franchise and fail to anonymously audit their business...Especially, the face of their business. I'm an easy sale, and this was an easy decision to leave immediately! read more

If you want your car to have any serious problem after your oil change come here. in two times that they have changed my oil they did 2 different damages and the worst thing is that they do not take charge for anything. DON'T COME HERE! read more

Came in here at 11:15 for an oil change. They were empty! It was like a VIP treatment. 8-9 guys working to get me in and out quick! My coupon wasn't working, but they helped me and still gave me the discount. Everyone was very friendly and spoke clearly. I'm not from here, but I wish my Take 5's in Memphis were this awesome!! read more

The service was terrible went there for an oil change, left there thinking that they had done a good job, they checked everything on the list as if they completed it, when actually they did not do any of it said they topped off fluids didn't do it radiator fluid didn't do it drained radiator didn't replace radiator fluid didn't reconnect sensor to the radiator, radiator burst called their corporate office, no return call from the corporate office,had to replace radiator cost $ 911.00 for there error read more

Never disappointed whenever I get an oil change here. They offer a cold bottled water and honor my coupon each time!

Been coming to this place since we moved to Marietta and have had no issues until recently. My last visit they told me they couldn't change my oil because my oil plug was stripped. I have only been here since I bought the car so no one else has touched it. Manager said he would buy one and told him I would be there early before work 2 days later. Showed up at the agreed time and he told me auto zone didn't have one. Said he had a machine that would suck the oil out and wouldn't take long so I agreed. 2 hours later it was done. He comped the oil change so I was ok with it but I still have a stripped oil plug. My wife went there this week and after it was done they actually asked her for a tip. I was on the fence after my last experience but we're done with this place. read more

Some of the best customer service!! Russell and Maurice were so helpful and funny! I felt so welcomed into the business and everyone had amazing energy! They were super fast and friendly. They even offered to check my cabin filter for me for free! They explained to me everything they were doing with my car and everything they recommended. I didn't feel pressured to buy anything which was great because most of the companies around here always try to upsell me. Thank you Take 5, I will definitely be coming back here in the future!! read more

Great customer service! I was greeted with a hello and a cold bottle of water. Very responsive team and they all worked together. They got me in and out in good time. Theo and Ozzy and the rest of the team for the win! read more

Chase, the assistant manager was the only person on site when I pulled in. No other vehicles. His service was exemplary. He presented options without aggressive up selling. He made recommendations based on what was best for my car and budget. He considerately sought consent before opening my car door or reaching in to reset the dashboard service indicator. As someone who works with victims of trauma, I was incredibly impressed with his courtesy, demeanor and consideration with his interactions with me anytime he had to approach me physically. This is my first experience with Take 5 anywhere. I will definitely be a repeat customer. Really great Job Chase, thank you. read more

Service here was great, Cedric couldn't have been nicer, and even checked my license plate light for me. I was greeted by Shay and immediately given a bottle of cold water. I was then directed to the stall and remained in my car while Shay and Cedric explained what they were doing. I will be suggesting that my Daughter bring her vehicle here, as well as others. I will be back! Thanks! read more

My fiancé and I have been here several times with both of our cars and each time we have had to put our information in for each vehicle. I'd much rather drive 30 min to the take5 on 41 and Mars hill to deal with competent people. read more

Worst experience ever . Going on 2 hours just to get an oil change . If they would stop walking around maybe it would be faster

Absolutely the BEST. SERVICE. EVER. I will not be taking my car anywhere else for oil changes from now on. The team of three were all friendly, courteous, and efficient. My oil change was fast. They topped off all my fluids and checked wiper blades. None of the upselling was pushy. They explained each option and let me choose. I've got a rarer car but they knew just how to service it. This was a great experience from beginning to end. read more

I don't usually post about businesses, but I feel that I really need to after an experience I had this morning. I received an oil change alert on my truck, so I took it over to the Take 5 at 5 Whitlock Pl SW, Marietta, GA 30064. I had been to a different Take 5 location multiple times and had a good experience, and decided to give this one a try, as it is significantly closer to my home. The staff was preparing to start the oil change, when one of them did a double take at my reminder sticker and the oil the computer indicated that I have gotten previously. He took a look at my level, and saw that it was not only full, but that the oil was in like-new condition with an estimated 3,000 miles still left on it. I haven't been driving as much as I used to due to working from home most days. They topped off my windshield wiper fluid and printed me an updated reminder sticker, and I left without paying anything! I am still shocked at their honesty and professionalism, especially for someone in the automotive service business! I will certainly be going back here when I reach the milage indicated on the updated reminder sticker (which I know that some people say is better than the vehicle's computer anyway, lol), and plan to make this my new go-to oil change location! They get 5 out of 5 stars and I didn't even get an oil change from them yet! read more

It says they close at seven and I pulled in at 6:25 there was a car being serviced and one more car in front of me. I was approached and told that if they couldn't get me at 6:45 they would deny me service, but "he would get me in the second bay in a second". They then approached the car behind me and turned him down outright 30 minutes before closing . so i waited because he mentioned opening a second bay for me but instead after waiting 15 minutes they turned me down at 6:40. Every job I've ever worked at, and every business I've ever been to stops taking customers at the listed closing time then finishes servicing all the customers they had accumulated before closing time, and then they clean up and go home, but these guys turn down one customer 30 minutes before closing and one customer 20 minutes before closing after they had already waited 15 minutes, so they can clean up and go home early. don't say you close at seven If you have no intentions of actually serving customers until seven read more

Quick, kind and professional! Brought snacks and drinks to the car for our kids. Truly, the most pleasant oil change experience we've ever had. Thank you! read more

Highly recommend! I was in/out in 15 min and never got out of my car. And they give you a bottle of water while you wait. Unfortunately, after I left a screw came loose and the metal plate cover on my under carriage fell down and was dragging the road and I was afraid to drive it back to them. I was so surprised when the employee told me he was getting off work and would come to me (25 minutes away) and fix it...and he did. Things happen, which is ok, as long as you do the right thing to correct it. Couldn't be happier. I'll definitely go back! read more

This was my second time her fiat an emission test and was very favorably impressed both times. Technician (I think maybe the manager) was quick and very friendly and courteous. I have a full service shop that I use for maintenance / repair, but if I was to change to an express place I would definitely give these guys a try! They seem to have courtesy and QC down pat (think Chick-Fil-A). read more

manager was very mouthy and disrespecting, continued to talk over me when talking, walked away and I had to get another employee to direct me out of bay, didn't like my military ID read more

I just gave this location a 2nd chance and they failed again. First chance was for an emission test but they didn't have anyone available to do the test. Today, a tech said "we do not have oil for your car". Seriously?! It is an oil change business. I don't feel I can give this location a 3rd chance. read more