With an appointment scheduled for a low busy time, the staff took care of the tire rotation under…read morewarranty while also making a needed sale. Thank you Jesse and Sharlamagne for expedited great service and thanks to the at work staff.

I have a brand new truck with wheel locks where the key has been used maybe twice. After coming in…read morefor a rotation and balance, they stripped my wheel lock key. They're claiming that it was stripped when I brought it in but it was perfectly fine the last time I used it.

We stopped here to grab some snacks after hitting up a space cowboys game. Can't beat the prices…read morefor the same ball park fare (icees, soft pretzels, ice cream) vs at the stadium. Workers were all super nice. Would definitely come back to shop if in the area!

This location is usually out of stock on majority of their products. It's also extremely hard to…read morefind help and the gas attendant does not attend to the gas pumps. The attendant watches a lady reverse her car backwards into a one way lane instead of guiding the cars through as is apart of his duties. Not only would this cause an accident but it's unsafe.

They are quick and efficient i have had two tire issues and one had a broken rim they assisted me…read morewith finding a new one with a reasonable price .

From the owner: Used Tires starting at $45+! Tire/Flat Repair starting at $15+! Wheel Alignment starting at $60!…read moreAffordable auto repair!

Let me say, that I love the costumer service. Laurence, Javier, and Enrique, are the best team…read moreever. These three guys worked their hardest to get my baby up and running. They always kept me updated, and they worked within my budget. These three gentleman deserve a raise. They work hard and stay so positive and never lose that friendly smile. Thank you gentlemen for keeping me on the road.

Our 2 nd time going here since changed ownership. 1st time they kept car for 3 days for a dead…read morebattery. My husband was out of town but when he came back they still had not looked at our car. we retrieved it and did it ourselves. They didn't even care. We have been customers for decades. This time Made an appt for oil change and state inspection a few days before appt. . Asked how long it would take as it was my day off and I had many errands to run, reminded of bad service previously. assured it would be 20-30 minutes. Arrived on time for appt. I'm then told 2.5 -3.5 hours wait this was with an appt.. I explained my call, what I was told and was told no one would tell me that. after 10 minutes I got my keys and left. I don't like being lied to but I don't like being called a liar more. We won't be back!! You lost a faithful customer.

Wonderful service & nice guys. Come here for any tire issues/ needs! I had a screw in my tire &…read morethey fixed it quickly.

I recently visited D&D Tires in Stafford for new tires, and I couldn't be more pleased with my…read moreexperience .From the moment I walked in, the staff was friendly and knowledgeable.I was able to talk to them and recommended the best options for my vehicle. The service was efficient .I was in and out under 45 min.The price were competitive, and I appreciated their transparency with costs.I am very satisfied with D&D service. I highly recommend for anyone in need of tires . I will definitely be returning for future needs. Roby Mathew

Tony at NTB Tire was great , very friendly and easy to talk to. He explained everything clearly and…read moremade the whole experience smooth. Because of him, I'll definitely be coming back. Really appreciate the service! From the moment I walked in at this NTB location, the first person who greeted me was great too (I didn't catch her name, but I'll make sure to ask tomorrow when I go back to get the tire she ordered for me). She clearly explained what needed to be done and gave me a price that matched my expectations, so I felt comfortable accepting it right away. Then Tony came and took great care of everything. Both made me feel confident and valued as a customer. I'll definitely be coming back

I had a great experience today with Mr Benny. I greeted me at the door and took car if me even…read morethough it was a day after a holiday. I was in and out in under 30 minutes. He even offered to help me with my tire caps. I was very happy and highly recommend this location. It is easy to get into and was a very fair price.

I ended up paying a supposedly discounted total of $348.20 at Mike Tates 99 Auto for an oil change,…read morea tire rotation, and a battery installation and registration using a battery I provided. This turned out to be an incredibly frustrating and costly experience. The shop charged $221.94 just for the battery service, which was particularly disappointing considering a local O'Reilly's had offered to do the installation for free if I purchased the battery from them. The service was also plagued by unnecessary delays and oversight. I was forced to pay out-of-pocket for two unexpected Uber rides because the shop kept my vehicle overnight, claiming the mechanic lacked the "proprietary tool" required to remove the battery. In reality, the job only requires a standard 10mm socket for the terminals and a 13mm socket with an extension for the hold-down bolt. To make matters worse, despite paying for a tire rotation, the shop completely missed that two of the rotated tires were left low on pressure. I chose to support a neighborhood business, but this experience was a lesson well learned.

My husband takes his car for repairs here all the time. They do a great job and are very…read morefriendly. I highly recommend 99 Tire and Auto.

Came to get an oil change. The oil change went fine, as far as I know. But they didn't vacuum the…read morecar like their website says. I later looked at the receipt and it says "vacuum carpet: Declined". That's a lie. If you missed it, then you missed it. But don't charge me for a service, not do it, then lie and say I declined it. That's upsetting.

Made appointment for oil change. Arrived early as always. Parked car and walked to service counter…read morewhere I was instructed to go back to my car and get into the appropriate line. I was in said line 25 minutes. Sun burning my left arm! But its summer in texas! Finally a man named Mayur presented to my car window. I rolled down my window and he yelled (yes literally) for me to turn off my car. I replied ," its hot",". Well, I received a tongue lashing about how hot HE was and blah blah blah. The guy in the car beside me asked him how long he thought the wait would be....another torrent of nastiness. I can only do one thing at a time...when Im done with this person I will come to you. Literally screaming his venom at us. I can guarantee I will NEVER darken the door here for any automotive needs. I can pay less money to be berated and yelled at. If I could have backed out and left, I would have but there was a car behind me. What does it say about management when they allow this behavior? We are all hot. We get it. But wow!

1 star - extremely disappointing experience…read more I visited Discount Tire in Sugar Land for tire service, and after the service was completed, I discovered scratches and paint damage on the rear trunk area of my vehicle. This damage was clearly not present before my visit. I took photos immediately and later obtained a repair estimate of approximately $300-400. Since then, I have made multiple attempts to resolve this issue. While the store initially responded and acknowledged my concern, they have failed to provide any resolution or compensation. Communication has been inconsistent, and more recently, they have completely stopped responding to my follow-ups. I also filed a complaint with the Better Business Bureau, but even with that, the issue remains unresolved and has been delayed for an extended period. It is very disappointing to see a company avoid accountability like this. I simply wanted a fair resolution for damage that occurred during their service. I would strongly recommend taking photos of your vehicle before any service here.

1 star - extremely disappointing experience…read more I visited Discount Tire in Sugar Land for tire service, and after the service was completed, I discovered scratches and paint damage on the rear trunk area of my vehicle. This damage was clearly not present before my visit. I took photos immediately and later obtained a repair estimate of approximately $300-400. Since then, I have made multiple attempts to resolve this issue. While the store initially responded and acknowledged my concern, they have failed to provide any resolution or compensation. Communication has been inconsistent, and more recently, they have completely stopped responding to my follow-ups. I also filed a complaint with the Better Business Bureau, but even with that, the issue remains unresolved and has been delayed for an extended period. It is very disappointing to see a company avoid accountability like this. I simply wanted a fair resolution for damage that occurred during their service. I would strongly recommend taking photos of your vehicle before any service here.

I've been coming to Firestone now for service for about two years now. I was hesitant to come…read morebecause I wasn't sure how much I could trust them with the service of my car. Luckily I've had only positive experiences. Not only do I service my car there but I also get my oil changes. It's just convenient to get everything done in one place. I prefer this over a random mechanic. I have usually dealt only with Oscar but recently I was with Norman. I've had all my fuel injectors changed, shocks, spark plugs, alignment, gasket replacement, oil filters, coolant flush, and more. Usually everything gets done within the day. I drop off the car in the morning and it's ready by the time I leave work. How convenient. Prices might be a little higher than other places but it's nice to know they use all original parts and they have warranty over work they do. They've also been very diligent and honest about the work they do or could do, or things you could wait on. Communication is top tier especially when I've dealt with Oscar and now Norman. I'm happy I found a forever place for my car. They usually have specials and work with you on coupons and other ways to try and save some money. I've been really happy and I recommend this location for future services to your car.

Excellent customer services and car care. Thank you so much for taking care of my vehicles…read more Efficient as well. Thank you Norman.