I told the owner whoever the guy is nevermind .. I didn't want the car. He ran my credit 15 times now I got 15 hits on my credit .. and he still calling me.. read more

My son bought a car here. Owner would not stand behind his 30 day!!!! My son felt like this man would stand behind his word when he purchased from him and now left with a car that has mechanical issues. DO NOT BUY FROM HERE!!! read more

Dishonest people to do business with. I purchased a vehicle on 3/26/25 and due to their incompetence as of 5/4/25 I can't register the vehicle. Shop here if you're interested in excuses and failure read more

I bought a car for my daughter on December 23, 2024, paid $23,000 cash. Less than a week later, on Sunday, December 29th, all the warning lights on the dashboard lit up and the car wouldn't start. My daughter was stranded. After contacting Kelli about the issue, I was advised to take the car to their shop or use the extended warranty I had purchased from them. It's unfair to have to repair a newly purchased vehicle. long story short, after being given the runaround by the owner Rami, who suggested I trade in the car for another problematic one, I refused. He told me just give him the document that says what wrong with it and he will fix it and charge more for the car. The nerves!!!! It's worth mentioning that most of the cars on their lot have been in accidents and are faulty. I eventually took my daughter's car to Tameron and paid $4,000 out of pocket, despite having an extended warranty, to fix all the issues. They push extended warranties because they are aware of the issues with the cars. If I hadn't bought the warranty, I would have been out $10,000. If you're considering buying from them, ensure you get a thorough car inspection (even if there are no warning lights on the dashboard) read more

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BUYERS BEWARE - This company is a scam! Believe all the bad reviews you are seeing. They sold a friend a BMW that ended up breaking down within a few days of purchase along with other mechanical failures. read more

this car lot basically robbed me. They sold me a lemon and it broke down 26 miles down the road, the engine was shot. they refuse to replace it or refund me read more

I bought a Audi from them and the next day turned the car on just to find the check engine light was on. I called the dealer and told them of the issue and one of the managers at the time told me it was just a code that needed to be reset. I went back and had it "reset" and as I was driving home it came back on. Eventually he told me that it was just a part that needed to be replaced and that they would fix it. He ordered the part and it took a month for it to come in and he said it was because it was on back order. A month and a half later after me calling every week to see if the part would come in so that my car could get fixed the manager that sold me the car told me that he no longer worked for the dealer. I then went up to the dealer and spoke with Rami and he told me he had no clue what was told me and that he wouldn't be responsible for fixing the car because he "didn't make any money selling the car anyway". He then handed me the part and told me that I had the part and that I would have to get it fixed myself. I took it to a certified Audi mechanic and I was told that not only did the part need to be put it but also the hoses and pipes were extremely worn and needed to be replaced as well. I paid for the part and the hoses to be replaced and the day I was suppose to pick the car up I got a phone call from the mechanic telling me that the throttle body was salvaged and not the original part that came with the car. Because of the salvaged throttle body my car would not start so I also had to get a new throttle body because the part that they sold in the car was from a salvaged car!! I spend almost 10k total to get the car fixed within the first 2 months. They did not let me take the car to the dealer to be inspected before I purchased otherwise many people would catch on to these issues before they purchase these vehicles. PLEASE DO NOT BUY FROM THESE PEOPLE!!!! IF YOU DO TAKE IT TO THE DEALER TO GET INSPECTED THOROUGHLY!!!!! (Note: they might not let you take it to the dealer to be inspected. This is a red flag) read more

Do not trust them, stay fat away!!! My 22yo son purchased A Range Rover from them and they were nice before and during the sale. During the purchase process I was told that the Subway serviced and the oil had been changed. They lied to me, a week after getting the trick my son experienced a check engine light, diagnosis showed multiple misfires, and engine oil sludgibg due to the oil not being changed. Keep in mind my son is nearly 400 miles from home and to think that Rami would sell a vehicle and allow my son to drive that distance is a very unsettling feeling for a parent. I spoke with Rami and he became a classic BS'r that gives used car retailers a bad name. He offered to pay for an oil change, which he never did, even after I sent him the pictures you see showing the condition of the oil and filter. There were codes that were erased in the past. I paid to have the truck serviced so that my son would be safe. They lost 2 customers from one sale, I was also considering buying a Suv from them and my son is lost as a customer for life and he's just starting to buy cars. I hope it was worth it to make a few bucks, but I couldn't let this slide. Rami is not a man of his word, but talks a good game, stay far away and don't believe anything he says. read more

Do Not Buy from these people!! My sister bought a car from them and it broke down 10 minutes down the road. we went back and Mike said he would fix it. when we picked it up it broke down again. This time she asked for her money back Mike refused. He insisted it "was a perfectly good car" American Express saw it differently. They refunded her money and she was then subjected to foul language and a huge body guard guy who menaced her. Do Not Buy from them. read more

STAY AWAY. Misled me and sold me a rusted through POS money pit. I purchased a vehicle out of state and had it shipped, trusting these people with my hard earned money. I thought I was being diligent asking the right questions, talking directly with the owner/manager Daniel Robinson and getting his reassurance-"just a few crusty bolts" he said, i asked for videos of the undercarriage from my saleswoman Niece Mitchell (they delivered the video but their camera was inside of a plastic bag obscuring the picture, and they intentionally basically showed nothing of use), owner promised he would get it on a lift and have a technician scan OBD codes (that never happened). Have owned the vehicle less than 2 years and spent over 8k on repairs. More than 50% of what I purchased it for. Brake lines rusted through while driving and almost caused an accident. Needed new AC compressor, condenser, oil pump, timing belt, water pump, thermostat, both front wheel bearings, both front CV axles, calipers seized, all of this needed repairs basically coming off of the delivery truck!! Rust chips fall off the frame every day. Now my air suspension has just gone out. Absolutely NONE of this disclosed prior to purchasing. They were sure quick to send the liability waiver though... absolute scum. Wish I could give 0 stars. read more

My wife loves her X-5! Thanks Mike and gang. No pressure and no hassle and easy to work with. Do yourself a favor and check out their inventory before you buy anywhere else. read more

I have purchased several vehicles from them and as long as there is no problem things are fine. Once they have your money, If there is a problem they don't stand behind their sales. I will not buy from them again. read more

Would NOT recommend this place to anyone. Just bought a 2014 Hyundai Genesis Coupe from Jamaal a week ago and I have already had to buy four brand new tires because the ones on there were rubbing the rims. Needed new headlight bulbs (didn't go out until i drove car off lot) needed new windshield wipers and a BATTERY. When I called and spoke to jamaal he said to come and they will fix. Okay well when i went, Mike was the one who was there and told me that they don't replace batteries and that i didn't need a new one. ( the day prior i had my battery checked and i did) Mike just didn't want to spend any money than he had to. Jamaal never showed up even though he knew I was coming for the battery. Mike also tried to tell me i did not need new tires when i've had four credible sources that i did. i just can't believe they would allow me to drive off with the car in such bad shape. I am a female and this was my first car purchase and i did not know to look for things like this. very disappointed and will never buy or contact them again. just had to learn my lesson the hard way. read more

I have bought 8 cars from Rami in the past 10 years +- he buys good used cars Do your due diligence. These are used higher end cars. I have done well buying his cars read more

Rami sold us a car that needs a 10k transmission on December 21, 2018. This is not an exaggeration this has been verified and documented by a reputable and certified dealrship. Rami was asked on several occasions if he could return our money down and pay the loan off for this 25k+ car and he blatantly refused. This man has no decency or respect for hard working consumers. He was in business across the street from his current location and sold/transferred ownership of Highline in 2016. Rami has not provided any solutions to assist with this matter. The extended warranty that they sold us...the company has denied the repair bill of 10k due to the fact that the issues were pre-existing as reported prior to the sale and purchase of the vehicle and contract. Rami should have been forthcoming with us opposed to selling us a vehicle that was already no good. We have contacted Rami at Preferred and to no avail he has not provided a resolve. This man cannot be trusted. Rami also requires that the consumer sign an arbitration agreement in which it wasn't explained and we have recently learned that this protects the dealership and not the consumer. Rami is the owner of this LLC and again Rami cannot he trusted. We will continue to fight this! Everyone at the dealership has apologized except Rami the owner. Rami you needs to return our hard earned money. Rami you should have never sold a car that needed a transmission. Rami as a decent human being you should want to correct your errors. This is piss poor business ethics. I would advise anyone to stay away from this dealership. Rami is not interested in customer service or the community that he is situated in and serves...he is concerned with the lining of his pockets. This is how and why he has bounced around from one business to the next. Look him up on the Secretary of the State of Alabama website and do a search for all business entities currently and in the past that have been associated with him. I pray for Rami daily as I just want this man to do the right thing and correct his wrong. Return our money. We are currently stuck with having to pay on a vehicle that is not operable and has not been operable since January 24th when we picked the car up from being at his dealership since January 4, 2019. We have called and to no avail Rami will not return our calls. This is sad! We will be submitting a complaint to Better Business Bureau and to the Alabama Office of Attorney General, Mr. Troy King. We have worked to hard and have been contributing members of this community for too long to be ripped off and have our money taken. read more

Friendly and helpful. Purchased a Maserati Ghibli and had it shipped. Great service I would recommend