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    Premier Accessories & Coatings

    5.0 (3 reviews)
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    InFront Automotive

    InFront Automotive

    3.8
    (23 reviews)

    I came across Infront automotive from a old subaru forum online and trusted that they still might…read morebe a top shop to take your subies in that was my mistake as I should have listened to recent and most current word on the street about this shop from the autocross community around the seattle area as they will all tell you the quality of this establishment has went DOWNHILL since the last few years and now they are just focused on getting the most money from customers as possible without ensuring customer satisfaction. I brought my brand new STI here to get suspension mods installed pretty much whole suspension overhaul to turn it into autocross setup. I went with the owner (John) recommendations for the parts including sway bars, anti-lift kit, springs, shocks, camber bolts, custom alignment etc. and was left majorly disappointed as after all these mods. John comes across as very knowledgeable and experienced but what overshadows these qualities are his arrogance. greed, and old-school car salesman like pompous attitude, he was very persuasive, so it was partly my fault for being a new naive turbo Subaru car owner I agreed with what he recommended and went with his word without doing own research but now after learning from being in the car community for a year I now realize how much of an amazing job he did of ripping me off and taking advantage of my lack of knowledge in this area. Please stay away from this shop if you care at all about your car or modifications. In a nutshell after all these modifications and dropping lots of money here I had a issue with my camber as i was promised max camber and i purchased all the parts and was assured i would easily get -3 camber if I purchased these parts from this shop and got them installed there and when i picked up my car i was told they could only get -1.3 or something and i was like okay let me try it out see how it rides after a couple days i called and said i need more camber as the cornering grip was worse than before, the owner/manager Jan proceeds to tell me if i need that extra camber i need to pay for another alignment AND this was less than a week after i picked up my car was told i can 100% get a certain number of alignment, was not given that number and was told i had to pay again if i wanted any more adjustment to the alignment and also had to wait 3 weeks since they are booked. Mind you that was just one of the issues and this guy then had the AUDACITY to recommend that I buy EVEN MORE parts and installation services from him that that that will help solve this issue on a BRAND NEW CAR. That was when I came to my senses and realized all the owner Jan really cares about is his profit and his bottom line and screw customer satisfaction. I learned my lesson as I was a eager and excited naïve new sports car owner who trusted a post from YEARS ago on a Subaru forum as opposed to listening to current "word on the street" about this selfish greedy money hungry shop! There is a reason this shop has a bad rep among car enthusiasts who care about their rides, don't believe me ask anyone around the area they will say this place has gone downhill from what it used to be several years ago I only wish I had met the people that advised me to stay away from here sooner before I dropped thousands on unneeded parts/services and on top of that having to listen to this conceded owner and his know it all attitude! I hope I can find a shop that will meet expectations in the future. This is what he writes to me in response when I contacted him "However, as we are over 12 months since that install I cannot help you on new parts defects or install labor as their warranties have expired. In any case, I hope you can find a shop you feel will meet your expectations in the future. JohnJohn"

    5/5 Stars! I can't…read moresay enough good things about Infront. I have taken my 2015 wrx to this shop for years, with great service getting ahead of any potential issues. I recently purchased a 2021 low-mileage STI from a third party dealership. I took the STI to Eastside Subaru in Kirkland for a pre-purchase inspection and they gave the vehicle a clean bill of health. The car was driving poorly, and I took it to Infront. John quickly identified that the car had been heavily modified, put through the wringer, then returned to stock for sale. There were a number of structural issues, and the engine started poorly, idled poorly, then met a fraction of the boost that a stock STI should. Really appreciate how professional and comprehensive John was in his inspection. His diagnosis will hopefully let me part ways with a project when I was hoping to have a late-model low-mileage STI. Would 100% recommend as these folks know Subarus inside and out :-).

    Premier Accessories & Coatings - autocustomization - Updated June 2026

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