I brought my car in because of a brake squeal and asked the shop to inspect the braking system and…read morelet me know what needed to be done. After about 4 hours, I received a call with a quote of nearly $1,600 to replace all four rotors and brake pads. I later called another shop and got an estimate for the exact same work at $1,200, which confirmed that their quote was on the very high side. I declined the work and went to pick up my car. I was told they did a minor cleaning of the brakes to reduce the noise, and I was charged a little over $100. Unfortunately, the brakes squeaked exactly the same as when I brought it in. I didn't make a big deal about that since the underlying issue wasn't addressed -- but when I got home, I noticed my hubcaps hadn't even been removed. That really made me question whether any work was actually performed at all. Between the high pricing, the ineffective "fix," and the suspicion that my car may have just sat in the shop while I still paid over $100, I will not be returning here. I would recommend that others get a second opinion before agreeing to any repairs at this shop.

Best auto mechanic shop in the Auburn area hands down. Took my Escalade to three different auto…read moreshops and no one was able to find the issue around the suspension. Brandon and the team was able to pin point and fix the problem in matter of hours. Thank you Team!! You just earned a new customer!!!!

I was tired of getting sub-par repairs on my older 4Runner from local shops in Bellevue, so someone…read morerecommended I make the trek to Auburn Car Repair. I was hesitant since the Uber ride was $65 (one way!), but I took the chance and I'm glad I did. The service was both quick and friendly. It was also much less expensive than Bellevue shops, and they do offer a loaner if you book in advance, which I'll definitely do next time I visit!

John and his crew are amazing! Not only did their pre-purchase inspection save us money, they were…read moreable to fix the oil leaks, etc. within days. And great communication all along the way. The seller commented he'd wished he had been servicing the Jeep w/ John himself. Worth the trip from Seattle for sure!

Great experience doing business with them. They were very friendly and personable and they made me…read morefeel very confident. I really appreciated that they were down to earth and empathetic that I was uncertain and anxious. The person selling the car was very gracious and helpful his name was Miguel. I would definitely come here again!

I REPEAT DO NOT GO HERE!!!! They have poor service and…read morecharge an odd amount for service for nothing done I had the worst service ever and at the end I got my car back not fixed and I still had to pay them for the hours they claim worked on my vehicle I absolutely wish I never went here.

Excellent and thorough quality of work. I highly recommend them. They repaired my bumper after it…read morewas hit by another driver at a very reasonable price and worked with my insurance company seamlessly

this place was incredible! I just got married and wanted to get my car's hood fixed during my…read morehoneymoon. The man there gave me a honest quote, no trying to upsell me or anything like that. When I mentioned that I would be away on my honeymoon, he gave the repair on the house. They finished it almost immediately (it wasn't the biggest dent, but enough to keep me from being able to pop my hood) and checked my oil and changed the oil filter. They were incredibly kind, communicative, and efficient. I immediately felt a wave of relief as I pulled out of the shop and would recommend everyone who needs auto body work come here

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

Brought my lowered 2006 Silverado for alignment front and rear were tucking and had bad camber thy…read morequoted me 260 for a 2 wheel alignment and when I recieved my truck back alignment was still really bad they told me they were only able to adjust toe aka my steering wheel and not my camber so they didn't do a full service and still charged me 260 + tax and didn't want to refund half cause he gave me discount already which was only like 20$ off worst shop dont recommend these guys at all. WHAT A WASTE OF TIME AND MONEY

Service and work was performed. If the in-house financing that was a problem do not do it do not…read morerecommend no way no how it's costing me four times as much I should have checked the price before even considering financing the labor is way more than other places as well the labor per hour that other places is about $40 less again the mechanical work was performed correctly no problem with the mechanics Work just the cost of it all

This place is the best! I came here because light came up and they checked it and it was just a…read moremaintenance light issue which was not addressed at other place I had oil changed. These guys are the real thing! I was not charged for their time!!!!!! Omg please do not hesitate trust these guys with your vehicles they are the best in Town!!!!!!! I'm grateful to them!

August of 2024 we had Buckys install a complete A/C replacement. We moved to Alabama and the system…read morefailed and we called them to get them to warranty replacement. But they said they would have to do the work themselves. So we ended up having to replace the whole system ourselves Crazy

Perry gave me my first shot when I started my towing business more than 20 years ago. I came in…read moreoffering my services and gave Perry a hand written "business card" on a 3x5 card. He looked at it, then looked at me and tore it in half and tossed it in the trash. I stood there shocked, he said "bring me a real business card and I'll give you a chance". Three days later I returned with a legit business card and he handed me a set of keys. I never forgot that moment. I sold my towing business a few years later and moved away. Now I have a successful larger company, I look back on that moment and many others where Perry taught me very valuable lessons in keeping an honest business. Cheers to you Perry. I recommend him more than I recommend anyone else. Jim Brusse

Perry's auto shop is like the characters of grumpy old men opened an auto shop. Perry's always…read morebehind the counter with a cup of black coffee and is always friendly and will "tell it like it is." My wife & I both get our cars worked on here, the problems have always been fixed, and the prices are extremely competative. Hope that Perry never actually retires.

They're really nice here ! And very informative, installed a simple kill switch and showed me all…read morethe placements. Brought two vehicles in for this service. Bringing in a third to try out the other services. Something's you can't put a price on like quality and great service !!

I inherited my late Mother's 2002 Subaru Outback LL Bean edition in 2020. It's been in our family…read more19 years, runs and rides beautifully, is in beautiful shape, and has never been abused. We've always taken our vehicles to the dealer for all recommended services; the car drives like a dream. It developed a slow timing cover leak in 2022. At that time the dealership quoted repairs around $4,000 and recommended we keep an eye on it. In March 2024, that same repair at the same dealer was quoted at $4,800.00, but still not an immediate need. In sharing this w/my brother-in-law, he recommended I have Jason and Brandon at Sound Radio take a look at it and consider repairing it before things began to deteriorate. My in-laws have used Sound Radio for decades. I checked Sound Radio's (great!) reviews, then made an appointment to take the car in. Brandon gave me a MUCH lower quote for the same work though stated they may find additional fixes needed once they opened the timing chain cover and related areas. He explained what some of those might be and costs associated with them. I asked about the brand(s) of parts used and we were on the same page. We both wanted the highest quality parts available used. Neither he, nor I, want to try to save a few bucks using cheap parts. Since I plan to keep the vehicle, I moved ahead with the repairs. When they opened things up they found "immaculate" components, no additional parts needing replacing. The car was @ Sound Radio for a few days while they did the work. Brandon kept me informed of all their progress and when the car would be ready. I picked up the car yesterday with the confidence that the highest quality parts were used, that Sound Audio's mechanics are honest, that the work was done right and with care, and that only items which actually needed fixing were fixed/replaced. As a person w/limited engine knowledge, Sound Audio is an absolute TREASURE in a world of corporate conglomerates whose primary purpose is their bottom line, regardless of quality of work, 'service,' and/or parts, and who focuses on quantity over quality. The customer service I received from Brandon was stellar. Sound Audio understands not everyone WANTS a newer vehicle w/drastically lowered emissions at the cost of durability and longevity of the vehicle. I've looked at newer vehicles and own a slightly newer Toyota SUV, though I prefer to drive this Subaru for visibility and comfort. Many of the now required 'safety features' are so distracting I question how safe some of them are, not to mention the headaches w/malfunctioning chips, electronics, CVT transmissions, failing engines, recalls, etc. This was my first time @ Sound Radio, but it won't be my last. Thank you Brandon and Team!

Brought my 1998 Blue dodge neon to them and the help me replaced the alternator, starter, the…read morechanged the battery and their customer service are excellent helping me with the payment and make sure my car starts up running yes I definitely recommend this place for those who lives in auburn need their car fix and they can fixed it or have your own car to inspection Ps: thanks for fixing my car

Stopped in for a break check. They people were great, I of course needed them done and they did it…read moreright away! Great customer service, nice friendly and informative. I will definitely be back and sending everyone I know there!