From the moment I called there was great customer service. All of my questions were answered. I had to call back, no one answered but then I received a call back with an apology for missing my call. I needed brakes, rotors and tires. The price was better than expected and the best of all when compared to the other companies I called. I was able to get my car in and out within an hour of calling and out within 2hrs. Johnathan, Mr Smiley and the team were all great. When I'm on the island this is the only place I'll take my car. Thanks for such great car care and customer service. read more

Always great service ! I have been able to have a lot of things done and the work is solid!

Great shop to go to. Did a wheel alignment and got a good and honest work done to my charger.

Qualify service. friendly staff. Prices are reasonable Will service your vehicle at appointed time

Brought my brand new 2019 Hyundai Sonata here for a basic oil change.. Customer service here was the worst I've ever experienced!!! Not only did they give me an attitude about having a coupon.. They put the wrong oil in my car and over inflated my tires.. After the "oil change".. my car was running rough, jerking, and wreaked of engine oil.. Eventually I had to take it to the dealer to see what was wrong.. As you can see from the pictures.. they never replaced the oil cap, causing oil to spill and leak all over the engine bay costing me $125 to have it cleaned and replaced with the correct oil in the car.. This place is the worst!! read more

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This place is a scam I wish I had read the reviews before I go , simple scenario went for an inspection 37$ with a preowned mint condition 35000 miles Kia car out of the dealer , results : you have bulbs out , wipers needs to change , and the big surprise an axle on the right side have slight signs of grease coming out of the neck of the axle .. HE FAILED MY INSPECTION ... asking for 500$ to fix it .. - I refused to do it - went to mavis discount cross the street to check that and guess what they said that's so normal no problem .wipers are so so . All bulbs are all okay . - I felt a little bit better as I was going nuts and getting ready for a big fight with my dealer . - Went to my mechanic he check it out and said also no problem . - Went to another place for redoing as my mechanic didn't have inspection station with only wipers changes . Car was inspected with no questions, even the guy there asked to let him know if I want to sell the car ... I lost one whole day for a person and a place who only cares about putting hands in your pocket in an unethical sneaky way. read more

Needed my inspection sticker done and they helped me put no questions asked. In and out before I could finish my soda. Very good service

STAY AWAY! I went in for an oil change and 2 days later after my car not being driven I had a problem with my brake fluid! Keep in mind my car was in perfect condition before the oil change! Now after it being in this shop my brake fluid starting leaking! My car is perfectly untouched by rust and my car has always been kept Well maintained in every shape of form. read more

This places is such a scam. I have a lifetime alignment on my car. However, every time I go in for an alignment they ALWAYS say that I need to do at least one thousand dollars of repair on my car before they can do it. They always have a reason why they can't do it. I called them today to see if I can get one done. Told them that I'm traveling and that I just got new tires. I got there as soon as I can and when I got there surprise surprise they can't do it. Said that they are closing early because of the holiday. They literally had no one there and the staff was just sitting on their phones. This place is such a rip of. Run from it.. don't go here. They will just take your money and won't help you. read more

So my boyfriend went to Premier on 8/5/20 because his a/c wasn't working. The part (fuse box) was supposedly ordered from a Ford dealer on the same day. They said 3-5 business days for the fuse box to arrive. Then Jon & Kenneth said the part was on back order. Elliot had to pay J & K $1,029.49 up front because the part wasn't refundable. So they covered their own asses by asking for the money. Elliot is still waiting for the part . Every time that El called them & they replied they will call Ford & call him back. This never happened. So El contact Bank of America & they contacted Premier & it was only after that time Jon called El to say he got a refurbished fuse box. He said he could put it in today. Elliot said NO. So they are crooks & liars. I have been using them since 2016. I thought they were good - pricey but good. I also thought they were honest . So w/all this said, I will never ever use them again. My boyfriend usually deals w/ Tom's Ford In Keyport, NJ but that day Keansburg had no power. So we figured we would give Premier a break & let them figure out what was wrong w/the a/c & let them repair it. Obviously, that was a huge mistake. Also, my boyfriend called Pep Boys to see how much this fuse box is - they told him it's a universal fuse box & a new one is $300. So don't go to Premier Auto & Tire Center because THEY WILL RIP YOU OFF BIG TIME. They are liars, crooks & are horrible. read more

I went there for inspection because it was close to me during that time and no long wait. During the inspection, I saw unusual check on my car. After the inspect the car tell me tons of problems and need to fix it to pass the inspection. Before I went in, I checked my mechanic and everything ok on that age of my car. I refused to do whatever they said and paid the inspection fee to got my car back. Hour later went to other shop for inspect. Passed the inspection and tell me the same as my mechanic told me. Eventhing is normal. What a liar. Plus, they did not give us a estimate on writing about the issue need to be fix. Please beware ! read more

Great place, very professional with automotive Very personable and friendly. They are always workable with you

I could not have been happier with Premier. Went there for a NYS Inspection. Staff was courteous, professional and efficient. Serviced my BMW 540xi quickly. Family owned business with familiarity of BMWs. Would definitely return for any other issues. I live in Manhattan but would make the trip. read more

Another great and express service If you love your I recommend you go to premier auto read more

Great place ! I needed tires and shopped around and they gave me the best tires at the best price. I've become a loyal customer and they take care of everything needed with my car. I've had major work done here and the service is amazing. They treat their customers like family and are honest and reliable. I recommend Premier Auto to everyone. read more

STAY AWAY! I went in for an oil change and 2 days later after my car not being driven I had a problem with my brake fluid! Keep in mind my car was in perfect condition before the oil change! Now after it being in this shop my brake fluid starting leaking! My car is perfectly untouched by rust and my car has always been kept Well maintained in every shape of form, now I'm 2k miles In before needing another oil change soon and my engine has no oil and almost empty to the point where my oil stick doesn't reach any oil this could cause me my car but I notice quick enough when the engine oil light came on. My car is not leaking nor smelling like burning oil, they must used old oil or cheap oil and probably did not put the right amount in. read more

This mechanic shop is great in all aspects. Excellent customer service, speedy and reliable car repair. I can always count on them to have my car running in perfect condition. I trust them and appreciate the honest and reasonable prices. Full service repair shop that always does the right thing. read more

I don't like to write bad reviews but I was cheated and disrespected by the manager at this establishment. I went for an oil change. Unfortunately, the new oil filter fell off while I was driving. This caused all the oil to spill immediately, possibly causing significant damage to my engine. Other mechanics and friends who are auto engineers agree that the cause was most likely from the oil change I had just gotten. I went in to talk to the manager and he was rude, disrespectful and condescending. He told me that I should go because I was wasting his time (never mind my time and the $$$ I had to spend when my car died at 2am in the middle of the high way). What I learned from this experience is that NAPA certification for this establishment means nothing since oil changes are not under warranty. I should have paid the $10 extra to have my oil changed at a more reputable shop. read more

I bought my tires here for my truck and they service them when needed That's the only reason I go to this place read more

These guys are amazing for years I have been coming here and they have taking care of my Tlc vehicle above standards for the industry they have also serve as my personal vehicles here I feel very safe with him working on my car is very knowledgeable and the price is fair thank you Kenny and John for everything you guys have done for me and my business read more

Fair prices on work they stand behind. You can talk to the owner about anything, price, availability and quality. They will make you happy. Does ALL work especially tires. See John or Kenny. I love them and have been a customer for years. read more

Premier always treats me fairly and honestly and have the best mechanics on the Island.

Great place to get car repaired. Very fair pricing and friendly staff. I've been coming here for years and they always get the job done timely and accurately. read more

Was pretty good. Went for an inspection. Got there during their lunch and had to come back but the guy who helped me was great. Asked him some questions I knew the answers to and he didn't lie to me once. Didn't try to sell me brakes, pads, wipers nothing. The only downside was it took him quite a while to do the inspection. Otherwise it was great read more

DO NOT WASTE YOUR TIME, if I could give them zero stars I would. Got an oil change here, thought everything was fine. Until I found out that they cracked my oil cap by using a wrench and a drill to take it off and put it back on. I went back to have them fix it and they said "how do I know I was the one that even did this" THEY WONT TAKE RESPONSIBILITY. Poor poor business everyone BE AWARE. Update: Hi Jon, thanks for your PROMPT RESPONSE. You never once reached out to me, because you're a bunch of scammers. Poor customer service, what a shocker. Losers read more

This place is terrible, I went in for photo inspection last week and they told me I need a appointment for that. Fine, I made a appointment with them a week later. So I went in today (rainy day), then they told me they can't do it in the rain and asked me to come back another time. I understand the rain might be a problem, but since i have a appointment, will that be nice for them to give me a call ahead and tell me not to come in? Instead they just wasted my time. Went to another place auto place later and had it done less than 10 minutes. Will never come back to this place for anything else in the future. read more

Real Scam! I brought my car in because it was having a vibration problem from one of the tires on the highway. He told me he would check it out and give me a call back with the diagnosis. He called me and told me all my brakes needed replacing and he only changes the brake pads with new rotors. He does not just change the brake pads. He also said my control arms, all shocks, and all tires needed changing. He ran the bill up to $2,700. When I told him that I changed most of the things he mentioned within the last year. He then told me If you do not want anything done, I will have to pay him $250. I asked him for what? all I wanted you to do is just check a tire. He said I charge 125 and hour and it took us 2 hours to check everything. What a scam. He did nothing. All I asked him to do was to check the tires. He got really rude when I asked for the car back. He said he will bring the car off the lift after I pay him (for nothing). I then went to A&J's tires, they looked at the tires and replace only one with a screw in it ($65). No more vibrations and the car runs just fine read more

Don't do it. In the end, I spent over $1500 with Premier over the course of a month and never got the problem fixed. I came in for an awful noise and he sold me tires. He sold me repairs I didn't need. Women should be particularly wary of doing business with the owner Kenny. (718) 420-6070 kennethb10@verizon.net read more

After spending a day shopping for tires on Forest avenue, I chose Premier auto as the place to buy my 4 tires with installation and an alignment. The father and son that run this place were knowledgeable about their tire selection and we're accommodating and helpful in my decision making process. I would recommend this business to anyone looking to have their tires serviced. They were definitely a better deal than the big franchise spots down the block. read more

First I had to wait outside for 45 mins , and all I need was inspection for the car , my car has tinted windows so I didn't know u can't pass if you do have tinted windows, so they take my car inside and start all inspection and after he done with everything the guy said everything is good except the tinted windows,,, so I was like why u didn't tell me that from the beginning I will have it figured out and not waste my time and do anything,,, not only that plus taking the old sticker off window shield without my permission and charging me $37 so he did all of that for the money instead saying from the beginning I can't do it bec the tented windows, and guess what !!! The owner car is outside bmw 5 series and it has very dark tented windows and of course nice inspection sticker on it , In same time their was old couple I think they was family or friends the car didn't go at all inside for inspection they just grab the registration and guy came out with sticker and put it on smh, it was Hyundai Elentra , very simple if u doing everything by the book make sure you the first one right and do exceptions smfh !!!! read more

Owner Kenneth cares about customers, I am a car guy and mostly do my own repairs and when I have a job I don't have time to do I go here because price is fair (not cheap) BUT JOB IS DONE RIGHT!!!! highly recommend read more

I highly recommend this place , very helpful professional, and just all around the kind of place you can bring your car there and trust that it will be done professionally. I took my (white impala 2006) to premiere and I couldn't be happier with how helpful they were with dealing with my insurance company . I thank them for all the help I received they went above and beyond for me . Thanks a lot . read more

TERRIBLE! Don't be fooled by the FAKE reviews on Google! I had got in a car accident up the street and ended up using the for convenience. He really pushes for insurance $ and now I know why-He's a scam. Got my Mazda 3 fixed with him and he promises me the "best quality." Should have known he was liar from day 1 when someone almost kicked his ass for his lack of quality job on his car. When we had mix up between the insurance co, he called me 5x a day threatening that he was going to start charging me when the agent wouldn't get back to him according to his time. I visited him multiple times and he would never be available yet he would ask me to come down repeatedly to the shop. Wtf? The best is when I finally got my car back and the misery was over, only find out that the paint started chipping two weeks later. Are we serious?! He took $4,000 in insurance money. He's a scam. You're money and sanity aren't worth the hassle with this bull. read more

I WOULD GIVE NO STARS IF I COULD BECAUSE YOU WOULD HAVE TO ATLEAST EARN THAT! Anyone that condones this place is obviously a family member or friend of this company because they are just terrible. Listen to real customers man! This place is the absolute WORST! Typically most mechanics will hustle you for your money but atleast they would fix your problem. However, this place is full of it. Father and son, Ken and Jon are two of the biggest scammers there and do not know anything about cars. Jon would say constantly "trust me" or "i will do the best I can for you" but its all a gimmick to take your MONEY. Seriously avoid this place on 2019 Forest avenue and the other one if they're owned by the same person. I cannot believe the lies they tell customers. They buy used or old parts and use that to install in customers cars. When you soon realize your car is still acting up, they find a mysteriously new problem and hustle you for your money. I was indeed GOT hustled BY THIS facility but this is a warning for all customers...AVOID THIS PLACE FOR ANYTHING AND GO SOMEWHERE ELSE THAT WILL ACTUALLY FIX YOUR PROBLEM. I WILL DEFINITELY FILE A COMPLAINT AGAINST THIS BUSINESS AND FOLLOW UP WITH A FRIEND FROM CHANNEL 7 NEWS TO INVESTIGATE THIS BOGUS COMPANY. SUCH A FUSTRATION DEALING WITH THESE TWO CLOWNS. read more

dont ever get work done at this please they said they fixed my breaks on my car never did same goes with my dads work van they over charge biggest scam artist read more

The crew here is exceptional. The professional service from the techs and the friendliest treatment which make you feel like family. The best car experience I've had. They always take care of me and my car with a smile. Honest people who you can trust. I don't do many reviews but this is by far worth it. Thank you to Kenny and his Son Johnathan for always taking care of me every single time I visit. Great guys, great service and highly recommended for sure. read more

Only been here the one time. But was impressed. Had a flat tire and went to place across the street where they wanted to sell me 2 tires at $300 Was going to do but then was told 3hrs wait. Saw this place and went in. Was told they would check tire and plug if possible and if not would sell me one. Very surprised when 15 min later was told only needed a plug. $20 bucks later drove home happy. They could have taken advantage but they did not. Very happy and will use them again. read more

Don't bring your money here. They are crooks. They tried to scam me, ended up fixing the issue myself

Great service center been coming here since day 1 kenny and john provide the best service on the island i will not take my car anywhere else they provide great work must bring your car here read more

Had gone to this repair shop to have work done to my vehicle. Kenny Bengard the owner and operator of this Auto repair had charged me over $330 for repairs that were not even done. Went to another repair place and they informed me that I needed to ask for my money back, when that did not work, we went to SMALL CLAIMS COURT. I had won the case and currently still seeking my money. This is the worst experience ever, unfortunately Kenny knows most of the legal system and is perpared to take our money, not perform any services and take your money. Some people put their trust in others who call themselves professionals, and those make you loose trust in in everyone in the industry. read more