Found a nice Santa Fe for 7,450. They let us get it checked out by our mechanic and thus is when the scam/problems started.The owner only has 3 dealer plates and he and his son take them home apparently. We were late for our appointment with my mechanic because of that. The dealer nland the mechanic gave the ok for a full vehicle inspection by my guy that is literally 2 minutes away from the dealership. It took rouhly 1 1/2 hours for the mechanic to call me furiously telling me its unacceptable for the car to be gone for so long and demanding i bring it back immediately. I informed him that its being worked on like agreed and if hes a mechanic he should know a full sweep isnt 10 minutes, especially when a customer is late. I tried to inform him the car was soon done and we will be on our way back once the job is done but he hund up on me mid sentence. My mechanic finished up 20 minutes after that and told me the only thing wrong was a sticky shifter that some wd40 will fix. At this point between the numerous lies we caught the owner and dealer making and that phone conversation I was going to take my deposit back if my bill was more than 150 a month. I drop the vehicle back to the dealer and the rude mechanic was all of a sudden kind and excited that I was happy with the turn out at my mechanic. They told me I just needed to wait for AAA to contact me with a loan offer and send it to them after and for them to go through the vehicle themselves and do whatever fix ups mechanic or cosmetic. That night I got a call from AAA after my alert of a credit pull being added to my account. The woman said I was approved for 6200 with my 2000 dollar deposit and they need to send it to the dealer to finalize everything. I called the dealer to inform him of the good news and his response was to tell me don't worry if it doesn't go through amd he has another option that is guaranteed to work. The following day AAA called and the voicemail I got was informing me I've now been denied and to call her with any questions as to why (this was on 7/31/24?l, I have yet to call though I know o should). Soon after the owner calls me amd informs me he's waiting on a woman in charge of financing to get in. I informed him of the change in decision amd he let's me know he can put my information into his system and get back to me on this other option. 40 minutes or so later and he calls back with a careful tone to inform me I've been approved. The payments are (with a $2000 deposit) $318 a month for 55 months. I collected myself amd asked why so much for a car valued at $7500. His tone changed to extremely rude and tells me my credit is in the toilet at a 540 amd the lender has all these fees and the rate is 17.9. Side note: When I put the deposit down I informed them of a 615 score (not perfect but far better than that bs) knowing my equifax said higher before the hard pull and guessed it would drop roughly 15 points. Credit Carma that morning had me at 617 down to 613, equifax had me down to 600 from 620 and transunion is at 617. So when I hear my score magically dropped another 60-77 points I didn't bother stressing and said I would think it over. Told my in-laws I'm getting the deposit back and my father in law took the ride with me back. The mechanic was there but not the owner. I told him I'm not taking the car because of this false report. He takes us inside and pulls up my information showing a 540 and then tells me credit karma swings at 20-30 points and I should get a transunion account to see what's impacting my score and have it fixed. He refused to listen to the facts I gave him several times and told me it's a good deal for me to go through this lender since they don't do things like any other bank.He believes its a great program for me since if I make on time payments for 6 months my score will jump 70 points and he can call me back to refinance with an actual bank for a better rate. Apparently if I had atleast a 610, I could have gotten a far better rate... all this senseless back and forth to finally ask me, when no actually meant no, if I made a deposit. I gave it to him 2 days prior and signed the invoice with him. I say yes, he asks how much, I tell him, just for him to say the dealer isn't in so I'll have to come back tomorrow. I show my in-laws the scores I have between the 3 credit reporters and credit karma and realized that they never pulled my credit for this "loan" from their creditor. We agreed that they either own this creditor or are allowed to send in false information by them since they clearly falsified my information. The next day (08/01/24) I get a voicemail from the owner again, with a $50 less payment for 51 months. Then that Sunday another call asking to sell me the car still. They gave me a copy of someone's license and other private info to sell the old car too since he's looking for a 1000 dollar car. I got more but it's too fit on this post. read more

Do not pay for any vehicle without proper inspection they own there own inspections station for Ri purchased car for 18k plus did trade in towards car suspension so bad you could hear metal to metal contact during test drive then went back to lot popped hood open water pump leaking ,contuned to check vehicle rocker panels hanging off car asked for them to be replaced they didn't they just screwed them to body of car and made a L bracket to hold them on and painted the bracked and the rocker panels wjwre not flush could stick my finger in gap between car ,so proceed to tell salesman Bill this is not acceptable they need to be replaced along with suspension parts ,he says ok I'll take care of it ,get call car ready come pick it up get car late night 530pm it's dark I trust it was done properly and all issues fixed ,antifreeze still leaking from water pump he said they tightened clamp on hose never leaked from hose or clamp area was from seals of water pump ,tell him this car still bad in front end shocks really need to be replaced there bad he fights and argues with me finally agrees to buy them out of his pocket si I say ok fix that and the front end suspension issues he says ok they will look at it ,go to drop car off gives me a loaner with sideways steering wheel from front end work car drifts soons as your let go of wheel so I took it back said I'm not putting my 5 month old kid in this car he gets upset with me I take my car back then leave he calls me asks if I can install these shocks myself in his garage at dealer myself can't do it don't have time etc... so finally drop car off to them again after borrowing someone's car to get to work and home they install shocks and struts and sway bar links cause there all bad still didn't fix issues with vibration in front didn't fix antifreeze leak for 3rd​ time now new struts and shocks installed the rear end developed wheel hope when losing traction in rain due to bad fishing etc.. in rear end of car ,car now leaking antifreeze pretty good sprayed everything even positive and negative terminals for battery where you can jump car cause battery in trunk alternator soaked in antifreeze serpentine belt now making noises cause it wet ,mean while this car was inspected by there station 10/05 shocks and struts installed on 11/20 and sway bar links car still has bad parts​ in front car still vibrating on highway ,when test driving told them my car note on trade in just paid off waiting on title in mail because they didnt have title i traded in they refused to register my car for almost month car was registered around beginning of November, finally get ahold of salesman again and tell me the owner won't do anything else for me including the leaking waterpump from test drive in beginning of October now it's 11/26 and have to drop car off to dodge dealer and have them fix waterpump myself and remaining bad suspension parts in car that should of been replaced for RI INSPECTION overall bad experience buying car from them read more