Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.

Todd, here is excellent. He's been working for ever at this Location family owned. He will give you…read morea fair price and a fair quote. He tells you exactly what needs to be done and it's very straightforward extremely friendly and knows exactly what he's doing. The service I requested and needed it was performed in a professional and timely manner And he told me exact timeframe of when I should expect it and it was available when he said it would be, which is awesome. He kept me and Somone as a step of the way and give me an option to get certain things taken care of now or take focus on other areas which I really appreciated I wouldn't recommend anyone else if you're looking for a transmission place just stop by here and Todd will take care of you. He did an excellent job with the service on the car and with Customer Service.

The best mechanic service I've experienced. Hands down best customer service…read more Took my car in to see if there's a transmission leak. They were very quick, no more than 15 mins to get a diagnosis. After finding it wasn't the trans, they pointed out the leak and recommended next steps. Quality: 10/10 Value: 100/10 Customer Service: 1000/10

I would HIGHLY recommend Prompt Transmissions!! They rebuilt the TH400 trans in my 1968 Oldsmobile…read more442, about 5 years ago and it's been rock solid ever since! Their quote was a lot lower than I expected and they had it done in a couple of days!! They explained everything that needed to be done and I couldn't be happier!!

I hate spending money on car repairs but as luck would have it after giving them a review on my…read moreprevious experience.... I had to use Prompt Transmission this week. I have an older Yukon and of course it had to breakdown and leak tranny fluid all over my friends driveway when the temperature was ZERO! I drove away not knowing I had a leak and pulled over less than a mile away because the transmission was acting erratically. I was pretty upset as I felt that I might have trashed my tranny.... A $2500 repair. I had my Yukon towed to Prompt and the owner Chuck got it in right away. He said that it appeared that I hadn't damage the trans since they added fluid and drove it, but it had a serious leak. They pulled the transmission and found that something on the torque convertor had sheered off and that the pump bearing that had been previously used was plastic and it should have been metal. I had had the transmission rebuilt less than two years ago by a guy out of his pole barn when I fell on hard times. Clearly that was a mistake. I got what I paid for. Chuck offered to let me take it back to the guy who repaired it previously. I said that I wanted Chuck to fix it right. He did and I picked up my truck today. He was very fair with me on the repair bill. Thank you Chuck!

Being a girl I hate taking my car anywhere for fear the men at the shop will treat me like I have…read moreno clue. I found that's not the case at A-1.. took my car in there and mike explained everything to me and had my car fixed at a reasonable price. I felt very at ease here and would recommend this place to everyone.

I took my car to A1 Quality for a second opinion. Chuck instantly made me feel at ease during a…read morestressful situation and came back with a quote MUCH less than the previous place. My car runs like brand new, saved money and had an all around great experience!!

Received prompt information about my vehicle along with recommended actions. Helpful staff , good…read moreplace to go for work.

I brought my 2019 Audi Q5 in for a noise coming from the front driver's side. The staff was…read morecourteous, and the diagnostic system they use is polished and very high-tech. What gave me pause was that financing was being discussed early on, even before the diagnostics were complete. After the inspection, I was presented with a quote just under $3,000 that included multiple repairs -- control arms, struts, alignment, and additional fees. I decided to get a second opinion. I took the car to another shop the next morning, and they told me the issue was simply a worn ball joint. They fixed it within a few hours that same day for $465. The car is now driving perfectly. That's a significant difference in both scope and cost. I'm not going to speculate on intent, but I will say this: based on my experience, I would strongly recommend getting a second opinion before approving any major repairs here.

Went there to get an alignment on my keep wrangler and also needed to get the steering wheel…read morestraightened after I installed a new steering gear. Alignment was ok, but the steering was still off. Wish they would've told me that they're especially good with Jeeps. They also didn't have the expertise to repair an oil pan gasket. I suppose they're ok for basic stuff like oil changes, tune ups and basic bolt on suspension work.

Really great! They got me set up on the same day. Competitive pricing and excellent customer…read moreservice. Made me feel like family there. I'd def recommend.

I haven't been here in a while - thankfully no driveline problems - but every time I had work done…read morehere it was affordable and well done. More importantly, they will never upsell you; rather the opposite. One time I thought my transmission was shot. Hi Tech told me it was only my axle shafts - and they fixed it for a very fair price.

Absolutely the best and most professional transmission and auto repair service in Michigan.read more

This place was right on time and serviced my 2015 Tahoe. Gave all the correct information and was…read moreon track with the repairs necessary.

Do your research here , the prices this guy charges is far beyond what other transmission places…read morecharge. For a complete trans rebuild, this guy charges double the price. Don't let their easy demeanor fool you , they will take your money when you can go down the street and get a much better deal and professional service, I advise you do your homework, this guy is a rip-off. He will never give you price, he always quotes a price range knowing he will zap for the highest price. He wanted to rebuild my trans for $4500, I got a rebuild done from a competitor for $2100 and a longer warranty, Watch your back with this guy.