This CarMax location has a great selection, I came to see the Porsche's. Great quality and…read morecompetitive pricing. Shonna was great help from the sales team! I surly would recommend!

I had an outstanding experience at CarMax on Atlantic Blvd. I sold an old car we were not using…read moreanymore and the associates made it an easy and seamless process. They also offered us a ride home after the transaction. World class customer service!!!!!

I referred my son to purchase a vehicle here, and again they provided amazing service and my son…read morewalked away with his new car! A 2024 Nissan Sentra, great condition and reasonable price. Everyone here is just so helpful and really want to make sure they can get you in a vehicle.

I had a very frustrating experience with this dealership after purchasing my Jeep Grand Cherokee…read more When I first bought the vehicle, I pointed out a leak and a faulty headlight. I was promised that both issues would be fixed before I picked the vehicle up two days after signing the paperwork. That didn't happen. It took an entire week for them to finally repair the leak, and the headlight wasn't fixed until two days after that. Once I finally picked up the vehicle and brought it home, I discovered yet another issue -- a leak in the driver-side floorboard. I had to bring the vehicle back again so they could repair that as well. A few months later, the air suspension warning light came on. I immediately brought the vehicle in expecting the repair to be covered under the "bumper to bumper" warranty that I was told I had purchased. That's when I found out that the warranty I was sold was not actually full coverage as it had been explained to me during and even after the purchase. Since then, I've had to bring the vehicle back four separate times because the air suspension issue still has not been resolved. On top of that, I've already spent about $500 on diagnostic and labor fees trying to figure out the problem. To make matters worse, the service manager admitted that this is the first vehicle with air suspension they have worked on. Despite that, they have refused to take the vehicle to or consult with a certified mechanic who has experience with these systems to properly diagnose and fix the issue. Overall, this experience has been extremely disappointing. Between the broken promises about repairs, the misleading explanation of the warranty, and the inability to properly diagnose a problem they admit they are unfamiliar with, I feel like I've been left dealing with ongoing issues and unnecessary costs. I would strongly encourage anyone considering buying a vehicle here to be very cautious and get everything in writing.

***UPDATE*** After posting this review, I was contacted by…read moreEliot, a higher-level manager, who changed the trajectory of this experience entirely. Unlike my earlier attempts to escalate, Eliot actually listened, took my concerns seriously, and didn't make me feel insignificant as a customer. He offered real solutions and structured the remainder of the process to respect my time -- arranging for as much of the transaction as possible to be handled remotely with the vehicle delivered to my city so I wouldn't have to make another trip to Jacksonville. Eliot paired me with Katie in sales to handle the in-person portion of the transaction, and she was everything the previous experience was not. She came fully prepared, was knowledgeable, efficient, and -- most impressively -- proactively addressed relevant details before I even had to ask. It was clear she genuinely cared about making the process smooth and takes pride in her performance. I'm leaving the original review in place because that experience happened and others deserve to know. But I also believe in giving credit where it's due -- Eliot and Katie earned it. They turned a deeply frustrating situation into a completed purchase decision that I'm confident in. I am also quite impressed with the responsiveness and exceptional follow through provided after the sale was complete. If your experience puts you in contact with either of them, you're in good hands. ---------- I am highly disappointed with my first experience with Enterprise Car Sales. I had selected two vehicles online and confirmed their availability via text prior to driving over 1-1/2 hours to Jacksonville. I was to see Katie upon arrival, but was paired with Daquan since she was unavailable when I got there. I provided him the stock numbers and the text confirmation, he had me test drive alternative vehicles while I waited for him to find them. Hours later, Daquan admitted the vehicles and keys could not be located due to inventory issues. The following week, he contacted me to inform the vehicles and keys had been located. I returned that Saturday and test drove the vehicles then let him know which one I intended to buy. I requested a second key and interior cleaning of the stained seats for that vehicle then was assured these items would be handled. When I called back for an update the following week and to advise of my arrival to complete the purchase, I was told the second key would not be ordered until after I arrived which meant additional waiting for me. This was extremely frustrating after already losing two Saturdays and incurring travel expenses due to Enterprise's disorganization. I attempted to escalate the issue to Herbert in management but never received a follow-up call. I have been forced to cancel the transaction with my bank due to the poor communication, inadequate preparation and lack of respect for my time and money. Based on this experience, I would not recommend Enterprise Car Sales.

This was an amazing process from start to finish, and I never thought I'd say that about buying a…read morecar. This was my first car I've ever purchased myself so I was very nervous. Everyone has heard a horror story of someone getting scammed while buying a car. However, this experience was so far from being stressful or confusing. Willie is the one who helped me during the process. As soon as I sat down we let him know I was interested in Camrys and Malibus, and he immediately jumped on showing us options. He also mentioned a Jetta that came in recently it was a really good price. I took interest as soon as I saw the photo of the Jetta. Within 30 seconds of driving it, I knew it was mine. From there, the paperwork and "sales" aspect of buying the car was smooth sailing. It's almost done completely virtually which makes the process really seamless and easy to understand. There is a screen you view everything on so there is great transparency in pricing. I never felt like Willie was trying to do anything other than get me out the door with the best price and car. He kept checking in with his manager about things which made me feel secure in such a big purchase. He also answered all of my questions in easy to understand terms and was super patient with us. He even took it to the car wash before we left! Overall, this was the best experience of buying a car I could have hoped for. I am thrilled to call Jenny the Jetta mine!

They double and triple book appointments at the same time here. We had an appointment today and…read moreafter waiting a significant amount of time to be greeted (which we never were on the lot or in the lobby, we had to walk into someone's office) the car was already being sold to a lady who they had booked an appointment for at the same exact time as our appointment was. While checking out all of the other cars there, we noticed they were all in poor condition. Cosmetic damage on every single one; most had salvage titles. Poor business, bad salesmen and recruiters. Would not recommend.

Please please do not go to this car dealership. I genuinely wish someone had warned me. There's so…read moremany other car dealerships to choose from. I found this dealership online and trusted the good reviews, but after my experience, I strongly believe many of those reviews are fake and from the employees, their friends, or family members. I would have saved myself a lot of stress and money if I had known.From the beginning, I was clear about my budget. I told them I only had $1,200-$1,500 for a down payment. They told me that was fine and said they could work with it. However, once everything was already in motion, they suddenly changed it and told me I had to put $2,000 down, even though that was not the amount I agreed to. I did not have the full $2,000 at the time, but they still went forward with the deal and told me I had one month to pay the remaining balance of the down payment. This put me under extreme financial pressure, because on top of rent, bills, and expenses, I had to come up with an additional $1,000 after already getting the car. What made it worse is that they constantly threatened to repossess my car over the remaining down payment. Even being one day late, they would immediately mention repossession. The car itself was advertised at $6,000, (Nissan Altima 2015 106k miles ) but they forced a warranty on me that I was told I had to have. That warranty alone was about $3,000. Then they added multiple other fees, bringing the total to $12,000.I was also under the impression that the title and registration were included, only to later be told they were not. I was then charged an additional $400-$425 for that. The day after I got the car, I noticed the headlight and side mirror were broken. I immediately called and was told they would fix it and that an appointment was scheduled. I rearranged my schedule and showed up, only to be told they had no record of it. When they called the employee who promised the repair, she suddenly claimed she didn't know what I was talking about. Nothing was fixed. A week after buying the car, I asked if the oil change and tires had been done, since I planned to drive a lot. They told me that whenever they sell a car, they always change the oil and put on new tires. That turned out to be untrue.Two months later, Walmart told me all four tires were bad. Tires that are actually new do not go bad in two months. About a month after purchasing the car, I had the oil checked, and the mechanic told me it was the worst oil they had ever seen and that it looked like it hadn't been changed in months despite the dealership telling me it had been done recently. This dealership was dishonest and evil!! I would strongly advise anyone to look elsewhere, and it's about time these car dealership stop taking advantage of females.

Great service experience. Mini was very helpful and professional, and the service technician did an…read moreexcellent job diagnosing the issue. They clearly know how to work with extended warranties and helped get everything handled smoothly. They also provided a loaner car while the work was being done, which made things much easier. When I picked the car up everything was ready and running great, and they even took care of recharging the A/C so it's working perfectly now. Very happy with the service.

Always a great experience at Subaru of Jax! I…read morestopped recently for an oil change and tire rotation. Always friendly, always informative and I've not seen another dealership stand behind their product in the same way. Subarus are excellent vehicles, we love our Ascent, our son loves his Forester. I can only say that if a Subaru is on your radar, this is the dealership to purchase. The most positive experience I have had with a vehicle purchase this far. I highly recommend this dealership.

I truly enjoyed everything about my purchase. Marianni and Joshua were friendly and professional …read more The made a my car buying experience . Thanks UDrive for giving me a chance. Low down payment easy terms and monthly payments. I'm absolutely in love with my 2015 Hyundai Sonata .

From the owner: Locally Owned and Operated, Trustworthy and Honest Dealership…read more Products: Used Cars, Used Trucks, Used SUVs, Work Vehicles, Work Trucks, Work Vans, Family Vehicles, Reliable Vehicles. Services: Financing, Car Loans, Warranties, Low Down Payments, Referral Program, Bad Credit/No Credit, No SSN Required, Trade-Ins, Buy Here/Pay Here, Mechanic Shop, Bilingual, Habla Espanol, Hablamos Español. Brands: Dodge, Lexus, Toyota, Nissan, Acura, Kia, Volkswagen, Hyundai, Chevrolet, Ford, Chrysler. Location Notes: Located on Atlantic Blvd, across from the Car Wash.

Brandon Crouch Amazing Car Salesman. His service, education on the vehicle was Superb. Phenomenal…read morestaff. I Highly Recommend purchasing your vehicle from here.

The Worst Used Car Lot....Stay Away from these Scammers, Crooks, and Raciest. . …read more They sold me a Lemon.... a 2020 Ford F150 Since I drove it out from thier driveway it started to give me problems... I returned and they told me once I leave thier driveway its on me... well am on my 3 rd payment I already spent 10,000 in Repairs.. Yes 10K.... from m a New Transmission, rebuilt Engine and AC work done.... the list still growing every day... its a POS.... called a few times, they screen thier phone calls... ond last time they call me a Fat Mexican dude.... exuse me am fat but please don't remind me its a disability I have after serving this wonderful country... also am no Mexican am Cuban blood..... am seeking a attorney to file a class action to this bad establishment... Stay away from these people

I bought a car through Carlos and found out that there's still a lien on the car after I paid for…read moreit in its entirety.

Carlos Roca he is the best he will work hand on hand with you , not matter what your situation he…read morework for his client not for the lender if you need help find a good deal go with him . Is my second time , I'm happy with my deal

would not even give it a star. We told the company our…read moresituation, how the person who has the money does not have a drivers license. They said no problem. We just won't put him on the title. We left everything was fine. Registration was good. Here comes January where we have to renew it, now we can't renew it because they put the person on the title with no drivers license and they won't fix it, yes, I understand we signed the documents They had us dealing with a brand, new employee and why didn't the finance company read the documents as well? Why did they let us leave a lot with the registration legal then but we can't get it legal now! Now we've been in a fight since January 2025 with drive time and the finance company Bridgecrest to get him off the title. The DMV even says he can come off the title. A lot of other people and places called We told them our situation, how the person who has the money does not have a drivers license. They said no problem. We just won't put him on the title. We left everything was fine. Registration was good. Here comes January where we have to renew it, now we can't renew it because they put the person on the title with no drivers license and they won't fix it, yes, I understand we signed the documents They had us dealing with a brand, new employee and why didn't the finance company read the documents as well? Why did they let us leave a lot with the registration legal then? Now we've been in a fight since January 2025 with drive time and the finance company Bridgecrest to get him off the title. The DMV even says he can come off the title. A lot of other places have said he can come off the title. I highly don't recommend this place!!!

Sold me a car that was not worth the amount they sold it for 2017 Toyota 23,000 over priced!!!!read more

I had a wonderful experience working with Nash while getting into a new car. Nash, along with the…read morerest of the team and George in financing, made the entire process smooth, efficient, and stress-free. They had me on the road in no time, and I couldn't be happier with the experience. Thank you all again for the excellent service!

AWFUL EXPERIENCE…read more Spoke to someone on the phone about their pricing. He was very nice (Jasper was his name). He was transparent and explained to us the dealer fees, etc. Fast forward to the next day, we go check the car out and it had been in THREE accidents.. 2/3 were FRONT END and they still wouldn't come down on their price. On top of the car price being unreasonable, the guy on the phone did not mention a MANDATORY warranty that was a couple grand on top of their dealer fees which were not the same numbers as the ones we were told on the phone. The warranty covered paint chips? Like what?? They're a used car lot so that's just absolute garbage! OHHH & my husband asked why their dealer fees were so much higher than the other lots and we were told it was because they're a smaller dealership. HA! Are you kidding me?! Why are the customers paying your overhead? Oh, wait...probably because you can't sell any cars because of your trashy reviews! In summary, don't go here unless you want dealer fees that are 1/3 of the price of the vehicle. Do your research on the vehicle. I like Bumper.com. Its $1 for 7 days of free reports or $5 for 7 days of full reports. I definitely recommend the $5 report because it will show how many times the car has changed ownership, liens out on the car, accident reports, and recalls.