My Tesla Model S was crunched by a hit and run driver whilst parked on a street. Premier Coach took the sting out of the jacked up situation by performing a flawless repair on my Teleportation Unit, lol. The process was lengthy, however, I feel that the delays we due to the factory's inability to supply the necessary parts, and to extensive care by Premier Coach to fix it perfectly. I had worked in the body shop for a number of years, and I build my own custom electric hot rods now. With the exception of a couple of mechanical fasteners replacing factory spot welds (which would have been impossible to match, BTW), the repair is indistinguishable from a fresh Model S. They replaced the entire quarter LR panel, and even with my discernible eye, I can't detect any blending or difference from the factory paint, even after a year. It's a tip-top repair. It was also impressed with regular updates and communication from the shop while the car was in the hospital. They did a great job coordinating everything with the insurance company, and the rental agency. Car repairs and restorations are always full of drama, but Premier Coach did an amazing job taking as much of the drama from the experience as possible. Anytime I'm put into the situation of needing a body shop, Premier Coach roll definitely be mine preference. Thank you to all, from the receptionist, to the managers, and the craftspeople working their magic...for all that voodoo that you do. read more

I came to Premier Coach to get an estimate to repair what I thought was a deep scratch on the side rear bumper of my 2013 Mercedes E350 and black...which shows everything. It was a hit and run on my car parked in a parking lot and I couldn't just leave it that way. Logan and Aaron are who I had contact with, they were sympathetic to what I hoped was a small problem. Both very polite, neatly dressed and easy to talk to. Aaron was taking pictures as Logan looked more closely at the car, felt the scratch area and said "let me try something". He took rubbing compound and a soft cloth and was able to see it would work. My car was taken to the shop, they spent about 15 minutes on it. What I thought was a scratch and looked like a scratch was white paint transfer from the other vehicle. I had tried a paste wax on it to no avail so I was thinking it was a scratch not paint...and the best part, it was back to perfect at NO CHARGE! Thanks to my friend Christine for referring me to them. Very nice customer service and waiting area with refreshments as well. I'm hoping I won't need their services in the future but if I do they're who will be handling the repairs and who I'll be referring to! Thank you for being a pleasure to work with! read more

CAUTION: My Experience with Premier Coach Auto Collision, Camarillo, CA My recent experience with this shop was deeply concerning. After a three-week repair with minimal communication, I discovered several issues when my car was delivered: 1. A cracked windshield that wasn't present when the car left my possession. 2. Debris left in the repair area, causing a persistent rattle (later documented by Tesla's service center). When I raised these issues, the shop's response was unsatisfactory. They denied responsibility for the windshield and seemed more interested in investigating how I discovered the debris than addressing the problem. The quality of work and customer service fell far below my expectations. While I can only speak to my personal experience, I believe potential customers should be aware of these issues before entrusting their vehicles to this shop. I strongly recommend thoroughly documenting your vehicle's condition before and after any repair work, and carefully inspecting all repairs upon completion. Based on my experience, I would advise caution when considering this shop for repairs. read more

My wife got rear-ended on the freeway in May, luckily neither her or the baby suffer from any injuries. Once the insurance review the car, I got in touch with the dealership in Santa Barbara which recommended me a shop in the area. I work in hospitality and service is the most important thing for us, which I definitely did not feel from that shop. As there are many other shop that can fix the same brand, call another dealership (Camarillo) and they recommended me Premier Coach and to talk to Kyle. What a different perception since the moment I talked on the phone with him! I felt taken care and that costumer service was their main priority!! I took the car, was told that it might take 3 weeks but that he (kyle) was going to do everything possible to get the car ready before that and they did it! Car was ready after 2 weeks and like if nothing had happen to it before. If anything happen to me or any of my friends, I wouldn't hesitate to recommend them for the repair. Great job Guys @ Premier Coach, and you are in the right track, what really matters is costumer service!! read more

Over a period of about a month, my truck got damaged twice. A large dent in the right rear fenderwell area and a strange, deep vertical dent in the top left area of the rear of the cab. It looked like someone hit it hard with an ax, but the paint wasn't even scratched!! Aliens??!? Both of these damages occurred while my truck was in parking lots at local businesses, so I have no idea what happened. Took it in to Premier Coach and dealt with Fred Ronn. Very friendly, knowledgeable and professional. It took a while to get the repairs done, but the delay was due to my insurance, not Premier Coach. They had to unbolt the bed of my truck and move it to the rear to access the area to be repaired on the rear of the cab. Fred kept me updated the whole time and was always available to answer any questions I had. Top notch outfit! Hope to not have to avail myself of their services again, but will not hesitate to use them again if necessary. Doug Wilson read more

Excellent Service and Craftsmanship at Premier Coach Camarillo! My experience at Premier Coach Camarillo was nothing short of exceptional! Ray and Ashley were incredibly professional and kept me well-informed throughout the entire process of repairing the custom paint job on my Toyota 86. The quality of their workmanship exceeded my expectations, and I'm delighted with the results. I have been a repeat customer at Premier Coach Camarillo, and each time they've consistently delivered outstanding service. Their pricing is also very reasonable, making it even more satisfying to entrust them with my car's maintenance needs. If you're looking for a reliable and skilled team to handle your automotive repairs, I highly recommend Premier Coach Camarillo. You won't be disappointed! read more

Had an incident in my car on the freeway and took it to Premier Coach to fix. Substantial undercarriage/right front damage caused by debris falling from another vehicle while on the freeway. The body work is perfect and so it the paint. My car is a 2014, and has a pearl white finish, not always easy to match. The manager of the shop, Logan is very professional, always calm and cool and keeps me updated on the status of the repairs. Unfortunately, this is not the first time I've been there, and probably not my last...I drive a great deal and with that "things happen". I'm glad that I have a body shop I can go to where I trust them to do clean work. It's nice I have a place to take my car that I trust and nice people to deal with. read more

I've used this shop for all my auto body needs. Premier Coach is the best body shop in town, in my opinion. The staff is awesome and they keep you well informed on the progress of your vehicle. I would have given them 5 stars, but they only allow $2000 of your final bill to be put on a credit card. Since in this case, the final payment was not being paid through insurance, but through our Company out of state fleet service department, this caused a little bit of extra work for us to get them paid. But Premier Coach worked with us. Unfortunately, I was told by my Company that I could not use Premier Coach in the future if needed because of this. I will continue to use them for my personal vehicle need, though. read more

I took my Volvo station wagon to Premier Coach last week to repair a small panel indentation. They did an excellent job with that repair and were pro active in keeping me appraised as to the progress on the job. They finished the repair to the day and time of the estimation and while they were cleaning it up they buffed out my head lamp covers which had become fogged from age. This is the second time I have taken a car to them, and because of my first positive experience I did not hesitate to use them again. The staff is friendly, courteous and went above and beyond to make my experience a positive one. Fingers crossed I don't need to use them again, but I wouldn't hesitate to do so if needed. read more

I am thoroughly impressed with the exceptional service provided by Premier Coach. My vehicle has been restored to a pristine condition, returning it to its original glory. They took the extra step to recalibrate the parking sensors, ensuring every detail was attended to with precision. The collaboration between Premier Coach and my insurance agent was seamless, resulting in an effortlessly smooth experience. Their synergy eliminated any potential hurdles, allowing for a truly hassle-free process. The excellence of the value is evident in the expertise of their technicians, the attentiveness of their customer support, and the superior quality of their services. Thank you Premier Coach :) read more

Repair Estimator Kyle Daley provided touch-up paint repair to a small scrape on the left rear quarter panel of my vehicle. He provided this repair at no charge to me via the professional services of one of his body shop technicians using matching paint from my vehicle dealer. This complimentary repair was provided following his personal delivery of a cost estimate to me that covered a more comprehensive repair that would refinish/restore the damaged panel to like-new condition. This no-charge service will protect the vehicle until I am ready to proceed with a full-panel restoration. Premier is truly and demonstrably "premier" in customer service! Thanks again Kyle! read more

Just got my Audi S3 back from Premier Coach. Logan and the team did a great job. Had some front end grill, bumper, hood repair etc... and paint. everything was quoted accurately and finished on time so I didn't have to pay for any extra rental cars. My 2016 actually looks better now than when I bought it. They even arranged for my clear wrap to be put back on for extra protection too. One of the cleanest and best looking shops in the business. This is the 3rd car my family has had repaired by them and several of my friends too. Thanks guys! Hope I don't need to see you too soon though. read more

I would give this company 100* if I could. There was a significant amount of confusion and back & forth with the "other guy's" insurance co. (Infinity). Kyle & all staff were exceptional in every aspect taking everything in stride. Not only was my car repaired to perfection, it was even completed ahead of schedule, in spite of all the rigmarole. The best part of all was when I picked my car up, it looked like it had been fully detailed inside and out...I can't say enough about what a pleasure it was to work with Premier Coach. Thanks to Frank at BMW for referring me. read more

From the first phone call, to the final cleaning of my car prior to pick-up, every aspect was handled with kindness and professionalism. Having someone vandalize my car, smash my window, and steal from me was already a difficult experience; Premier truly lessened my burden in every way, from excellent customer service , to flexibility of scheduling, providing someone to transport me to my home, and finally enabling easy rental car return. As a bonus, the inside of their building is lovely and immaculate, and nice snacks are available. Much appreciated, Premier! read more

This is a first class body shop! Logan and crew really know how to take care of a customer. I recently bought a new Corvette. The black paint had hard water spots on it that I could not get off. I brought it to Premier and they took the time to carefully and skillfully buff it out without creating any swirl marks which are common on black cars. Three weeks later, my wife gets hit in her BMW causing door and quarter panel damage. I knew that the only place I could trust to fix it properly was Premier. They did an excellent job on the BMW. Great work! read more

Premier Coach Auto Collision is the epitome of excellent and competent service. A truck had backed into my BMW in a parking lot, and Premier fixed it so it looked as though the accident never happened. They also completed their service by washing and buffing out marks on the car - it was almost as if I had it detailed. What I most appreciated was the consistent communication regarding the status of the car, the easy turn-in and pick up procedures, the handling of insurance matters, and the polite service personnel. Premier Coach is #1! read more

I accidentally scratched the hood of my BMW X3 in a handful of places with an abrasive sponge when I was trying to remove some dirt last week. It looked awful. A sales guy from the local dealership had mentioned Premier so I took my car in today to see if they are able to buff it out. Not only did they do an impeccable job in 30 minutes, but Aaron didn't charge me a penny. I knew this is the place where dealers send their repairs but I wasn't expecting such great customer service. They have a customer for life. read more

Got recommended to Premier Coach by our local dealership for a minor repair and associated cosmetic work for our 2016 Mini Countryman. The staff couldn't have been more helpful and courteous. They expertly matched our paint color, installed the new replacement part and touched up all associated cosmetic damage - all out of good will. We sincerely appreciated their hands-on customer care and generosity and would come back to them in a heartbeat. And the repair was made to look like new. Thanks Premier! read more

Premier coach did a great job repairing my Dodge Challenger after it got backed into in a mall parking structure a few weeks ago. They also fixed my commuter car about two years ago after it got side swiped on my street. My family has also taken several cars to them for various repairs and they always do a fantastic job! Eddie is very friendly and helpful as is everyone else up in the front when you drop off a vehicle. Would def recommend them to anyone needing a car repaired even if it's something small. read more