I can't say enough about the incredible care I receive at Auburn Dental Center. Dr. Herr and all…read morethe wonderful ladies in the office treat me--and everyone who walks through their doors--with such kindness and compassion. Today, I came in with concerns about some pain I've been experiencing. Dr. Herr took the time to truly listen, and his sensitivity and honesty helped put my mind at ease. As someone who's never even had a cavity, I was honestly anxious about the possibility of needing a crown. But Dr. Herr was open about his own experiences and reassured me that sometimes, despite our best efforts, things just happen. I left feeling completely comfortable and confident in the care I'm receiving. What truly sets this place apart is the personal touch. The ladies at the front desk remember everything--my pets, my career as a teacher, my daughter. It's more than just a dental appointment; it feels like visiting family. If you're looking for a team that truly cares, Auburn Dental Center is the place to go.

During my recent visit, I was reminded of how much a friendly face and a little extra care can turn…read morea dental check-up into a positive experience. A big shout-out to the fantastic staff for their warmth and kindness! Both Dr. Phams provide unmatched expertise and have a gentle demeanor; the time they take to explain everything makes all the difference.

All these years later, still 5 star service!…read more I started going to Hall of Fame when I first moved to Bakersfield about 6 years ago. I was a faithful patient but when I switched jobs about a year ago my new insurance initially provided to me was not accepted by Hall of Fame. I went on with my life with my new dentist, unsatisfied and unhappy. I knew that once I was able to switch my insurance back I was going back to Dr. Hall. The tail end of 2018 was the worst dental year for me because I had a nagging toothache that would not resolve despite two visits to my new-ish dentist. At the beginning of this year I went straight to Dr. Hall and they gave me the answers I needed. I'm very happy with the care I've received thus far (I didn't expect anything less). I'll be back in a few weeks for some follow-ups which I'm actually excited about. Hall of Fame has grown quite a bit over the last few years. It was half the size it is now when I first started going and I'm very impressed by how everything looks. All the rooms are clean, all the equipment is organized and new. The waiting area is comfy but very rarely will you sit for too long because they know how to schedule appointments appropriately. It seems Dr. Hall is always up to date with the new dental technology which is great for patients. The staff is still as wonderful as they were when I first started going here. I would highly recommend Dr. Hall and his group to anyone looking for excellent dental care.

Been to this location several times…read more After shopping dentists and having terrible experiences at other practices- this staff goes above and beyond to help relax me. I'm terrified of dentists but they really helped to calm me before a major procedure, and the tooth was reconstructed perfectly! Pricing is higher than other practices but the professionalism and quality of work here is well worth it!

This office always over books. I went in for a x-rays only at 730am. I had to bring my kids because…read moreI'm a single mom, the front desk asked.. "did you need them for moral support"? WTH, who says that? I waited well OVER an hour and had to leave. My kids were less than 10 min late for their clenaing due to traffic and they refused to see them. Their ridiculous

Don't come here unless you have AMPLE TIME. It took an hour in the waiting room before being seen.read more

Came in today for a cleaning and never leave here without a smile on my face Thank you Dr Martinez…read morefor your services and the assistant Lexi for your great customer service and assistance

I am disappointed with the level of customer service I received from Dr. Medina's office…read more I attempted to address this issue when it first occurred. I had previously visited the office because my partial denture needed an adjustment. After it was returned to me, it eventually broke. This was my first experience ever using a partial denture, so I relied on the office for guidance regarding its care and what to expect. When I contacted the office for assistance, I felt that the staff member I spoke with was dismissive and unprofessional. Instead of feeling helped, I left the conversation feeling discouraged and uncomfortable. As a patient, I believe everyone deserves to be treated with respect, regardless of their insurance coverage or financial situation. My partial denture has remained broken for months, and because of my experience with the office staff, I no longer feel comfortable returning to have it repaired. As a result, I have been left without teeth, which has negatively affected both my daily life and my confidence. This review is not intended to criticize Dr. Medina personally, but to bring attention to what I believe are serious customer service issues within the office. I hope the practice reviews how patients are treated and takes steps to improve communication, professionalism, and RESPECT for everyone who seeks care. Every patient deserves to be heard, treated with dignity, and provided with professional service. I sincerely hope this feedback helps improve the experience for future patients. I was also being charged to fix the partials so no thank you. Please dr Medina can you refer me to someone else. Second si alguien se se siente como yo por favor dejen la revista porque eso está muy mal y estamos en un país que tenemos derechos y por eso estoy dejando esta revista y yo ya no quiero ir para atrás a la oficina del doctor Medina por la culpa de un empleado que tiene. GRACIAS. PORQUE EN ESTE PAÍS LOS EEUU TENEMOS DERECHOS NO ESTAMOS EN MÉXICO!!!!

I went there to get dental work done and everything was great until I got my dentures, I had paid…read moreeverything through my Sunbit account and out of pocket then after I got my dentures two weeks later, they sent me a bill for 477,00 saying I owed for dentures after I had just paid 816.00 for dentures I should of known they was crocked every time i ask for recipes it was always next time but i have my Sunbit recipes i will take them to court or they take me told me my insurance did pay but they only paid so much then Sunbit paid and I paid I will put a BBB complaint as well I really thought I had found a good dentist the dr and back staff was very good I really liked Dr Laila now i got to look for a new dentist

The process of making an appointment was quick and painless (over the phone) as was the actual…read morevisit. Yessica was my hygienist and Dr Layla was my dentist. Both were fine providers but I didn't get a proper deep cleaning like I wanted and expected for my initial visit. My teeth and gums are very healthy so treatment might be different for others but I would say to expect up-charges like a preventative treatment even if you don't really need it. The office has high-tech machines that provide great visuals of your entire mouth which I appreciated.

My daughter has been coming to this office since she was small. From regular cleanings as a…read moretoddler, to braces as a middle schooler, and now 15 years later, we are still a customer. We came in today for routine cleaning. Dr. Lee did the preliminary review and my child did need a couple of fillings done due to cavities. Dr. Lee was thorough and made sure my daughter felt at ease the entire time. Front reception was a breeze. The gals assisting the doctors are also always so courteous and gentle.

AVOID THIS OFFICE!!! BEWARE!!!! This location will ask for thousands of dollars up front and then…read moresay they can't do the work. The office staff - Trace in particular - is rude, condescending and lies through her teeth. No work that gets done by the techs gets checked by the dentist so temp crowns fall off and are crudely made. You'll be sorry if you pay these jerks to work on your teeth.

My children began as patients while in elementary school and continue into adulthood. I switched to…read moretheir practice in 2020. Best move I made because they have improved my smile and long term health. They always make me feel like family as if they have known me forever.

They seem to be very friendly and do a good job on your teeth…read more Their location is great, and their office is nice and clean.

I've been a patient of Gosford Village since moving to the southwest area of Bakersfield in 2011. I…read moreappreciate that there is a big waiting room to accommodate all the patients at any given time. The office is clean all the times I've been here, which gives me a sense of comfort that I'm receiving great dental care. Appointment scheduling is easy. Days before your appointment, the office sends a text to complete your pre-appt paperwork and you can also e-check in days in advance. My dentists have changed a couple of times since being a patient here. But that's expected of dental practices nowadays. Once thing that's been constant here is my hygienist, Kandyce Fillmore. Kandyce has always been thorough and patient when rendering my teeth cleanings. She goes in detail about any issues and treatment plans before charging you. The dental assistants and dentists are also nice and respectful.

This place is a scam. The heavy set female receptionist will talk over you and try to upsell you…read moremaking it seem like their ONLY crown option is a $1,000+ crown. A crown should be $350 with my insurance and when I called her out with specific codes and dental lingo she hung up on me. It's not that hard to immediately notice their tactics to make you feel like this is the only option available to you but that's not true at all. They have these weird tactics where they put their hand on your shoulder when speaking to you to give you the impression they deeply feel for u and your oral health LOL. Rude , unprofessional, loud and obnoxious, and misleading information.