Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

Excellent service, honesty, and professionalism…read more We had a great experience with High Point Gutter, and especially with their service person, Jerrod. Jerrod's work was extremely professional from start to finish. One side of our gutter had some minor damage, and the original contract was to replace that section. After carefully inspecting it, Jerrod told us that a full replacement was not necessary and that he could fix it instead. He contacted the company to update them and ended up saving us about $500. That level of honesty really impressed us. In addition, Jerrod did a very thorough inspection of our roof and checked for any moss-related damage. He helped us apply Moss-B-Ware to protect the roof and noticed that we didn't have enough product to fully cover it. Without hesitation, he used some of his own Moss-B-Ware at no additional charge--both the materials and extra work were completely free. He also took extra time to explain how to properly protect and maintain our roof going forward, which we truly appreciated. He went above and beyond what was expected. Overall, we are VERY happy with Jerrod's service. We will definitely hire High Point Gutter again for our roof next year and in the years to come. Highly recommended! By the way, his service is backed by a 3 years warranty.

I contacted this company to address a single noisy downspout. I received multiple quotes, and…read moretheirs was by far the highest--more than three times what other companies quoted. They actually provided two separate estimates: one for the noisy downspout and another for a basic cleaning. When I asked why the estimate for the downspout was so high, I received a passive-aggressive text from the estimator, Evan K., saying that I was "not the right fit" for the company, complete with a smiley face emoji. I then attempted to schedule only the basic cleaning (the separate estimate), because the project manager had not indicated that I was not allowed to do so, and I continued to receive automated reminders via text and email. Then, Evan K. followed up with a passive-aggressive email, also complete with a smiley face emoji, continuing the interaction unnecessarily. After that, my number appears to have been blocked, and I was no longer able to reach anyone at the company. Regardless of pricing, this level of communication is extremely unprofessional. Based on this experience alone, I would not recommend this company.

Fast, great to work with. Transparent pricing and quote. High quality work…read more Just pull the trigger

These guys did a great job. They handled a lot of details that I wouldn't have noticed, came back…read moreto touch up some painting when the weather was better, and were a pleasure to work with. Good guys. And the price was very reasonable. If I ever need more gutter work I'll definitely go back to them.

We hired them for two jobs: replacing some broken tiles, and adding grout to some spots that the…read moreprevious owners had missed in a shower. Both jobs were done quickly and communication was easy! I'd hire them again.

Their team was awesome. They identified a larger issue with my roof and helped me get it taken care…read moreof before resuming work on the gutters. Would hire again!

A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

I had an amazing experience with All Access Roofing & Gutters, and I want to give a special…read moreshoutout to Juan and Mario who worked on my house. Also want to mention Yolanda from customer service, she was awesome. Communication was very timely, clear, and super helpful from the first inquiry all the way to the day of the service. Part of my gutter had fallen off, and both the roof and gutters were in pretty bad shape with a lot of moss. I talked to a few other companies before, and some tried to oversell or make the situation sound worse. This team gave me the most practical suggestions and a very reasonable estimate. No pressure, no upselling, just honest advice. Juan and Mario showed up on time and worked super efficiently. In about three hours, they got everything done perfectly, roof and gutters cleaned, gutters fixed, everything spotless. I really appreciated their work ethic and the way they went above and beyond without me even asking. They cleaned the small shed roof that isn't connected to the house, adjusted other parts of the gutter that needed attention, and left the whole place so clean. Not just the debris from the roof and gutter, they even blew away the storm branches and leaves around the yard. Honestly, driving home and seeing how clean and fresh everything looked made me so happy. I highly recommend All Access Roofing & Gutters, and especially Juan, Mario, and Yolanda. If you want honest people who do excellent work, these are your guys.

My wife and I were absolutely blown away by Pascal and his team's workmanship and attention to…read moredetail. We hired All Access for a brand new roof and gutters and they did an absolutely beautiful job. They even went out of their way to color match the new fascia and bought the exact paint needed, which really showed how committed they are to doing things the right way. The communication throughout the whole process was excellent. Yolanda, who handled everything for us, was a delight to work with and made everything smooth and easy. We also appreciated how they walked us through all the work at the end and showed us before photos of our old roof. The cherry on top was how reliable and respectful they were. They came exactly when they said they would and kept everything super clean at the end of each day. It was spotless every evening. Pascal told me they would arrive at 8am and they did. He told me the job would take three days and that is exactly how long it took. Talk about integrity and being impeccable with your word! We will happily recommend this gem of a business to anyone looking for an excellent and reliable roofing and gutter company with great customer service and exceptional craftsmanship. We're excited to enjoy our new roof and gutters for many years to come!

Yuri and the Royal Roofing crew did an amazing job updating our entire roof. Yuri paid special…read moreattention to our family's needs as well as offering a few quality improvement suggestions. They were professional, thorough and nice. Highly recommend Royal Roofing.

Sergei from Royal Roofing Service was great to work with. He came out quickly and got a patch on…read morethe roof before the rain started. The temporary repair held up perfectly and kept the water out. We ended up not getting the full repair done by them due to timing, but Sergei was professional, efficient, and reliable throughout the process. I'd definitely recommend Royal Roofing Service based on this experience.

Fantastic work. Their installers were very professional and cleaned up after themselves. The…read moregutter installation was very fast and looks great. A super easy transaction, will defiantly use them again.

Excellent company to work with. Everything was done in a timely way and with high quality…read moreworkmanship. Everyone was easy to work with, pleasant, and knowledgeable. I highly recommend The Brothers That Just Do Gutters.

Good work, quality and service. I've had skyline roofing do roof cleaning in 2019 and replacing a…read moreroof with gutter and skylight replacement in 2023. I appreciate the quality of the work, the service, and the reasonable price. I would recommend this company for others to use for roofing work.

This is my second time using Skyline Roofing to clean my roof. "Set" arrived early and spent a good…read morepart of the day cleaning my roof. By the time he was finished it was absolutely spotless! So much so, that my next door neighbor who had just driven up came over to me and asked who did my roof. He was not happy with his current company and had canceled his appointment with them. When he saw the results of my roof he decided he was going to call and make his appointment with Skyline! Set took pictures of different areas of the roof so I could see the whole thing. He cleaned the mess up thoroughly and I couldn't be happier! I HIGHLY recommend Skyline.

Pat and his team are truly exceptional. They consistently deliver outstanding results, time after…read moretime. From the very first visit, Pat's personable nature and attention to detail stood out he took incredible care in cleaning the exterior of our office, making it shine like new. Despite it being just the two of them, their work ethic was remarkable, and the quality of their service exceeded every expectation. We were so impressed that we immediately hired them for recurring services. The patients and even the staff commented how they could finally look out of the sky lights :) We'll always remain loyal customers of Pat and Fresh Exteriors. Highly recommended!

Aidan and staff member did great job of cleaning my roof here North Bend. Aidan was friendly and…read morekept me informed. Good customer service at competitive price.! I recommended Fresh Exteriors to a neighbor.