I was quoted $129 over the phone for a diagnostic visit to identify an electrical issue…read more The technician spent about an hour at my home troubleshooting the problem. No parts or materials were used, and the issue was ultimately resolved by resetting a tripped breaker. When the work was completed, I was presented with a bill for $420. My issue is not with paying for a professional's time or expertise--I'm a small business owner myself and understand the costs involved in running a service business. My concern is that I was never informed the total would exceed the quoted diagnostic fee, and I was not asked to approve any additional charges before the work was performed. Had I been told upfront that the final cost would be $420, I could have made an informed decision before authorizing the work. Transparency and communication are essential in any service business. Unfortunately, this experience left me feeling misled. If you choose to use this company, I strongly recommend getting all pricing in writing and confirming the total cost before any work begins.

I called Mrs.Michael plumbing and electrician on a Sunday and was told the service call would cost…read more$129. However, I wasn't informed that the $129 only covered the technician's arrival. Once on-site, I was told diagnosing the issue would be an additional $450 -- and that price only covered two outlets, with anything else costing extra. I've rented homes for over 30 years, and I've never encountered such misleading pricing practices.

Had them install a water softener as well as a water filter system in 2008. Both systems have been…read moreworking great since then. The couple of times I've had an issue (usually because of my own stupid mistakes) they have been very responsive and helpful. I've called and stopped in at the store several times. They are always very courteous and helpful.

I truly feel scammed. I'm a fairly young bus professional but yet I feel I got completely played…read more they initially came out and quoted me 5k for a water heater and utility sink install. They completed water heater install (one week after consultation) but couldn't finish sink that day. Said they'd come back next day. I paid the 5k and sat on my back porch with the guy who told me this would include tomorrow's work. next day no one came. company tried pushing us the following week. when I pushed back and said I already paid for services, they sent another tech the following day. Guy said he knew what he was doing, I didn't sit and watch. When he was done he called me in and there was a pump installed. I was surprised, didn't know they were doing that. the he asked me for another 2K. I called the company and said you cannot surprise people with bills after work has been done I DID NOT APPROVE THIS, I WAS NOT MADE AWARE OF THIS, NO ONE COMMUNICATED THIS TO ME. They said if I want a refund they have to remove the pump. BASICALLY FORCING YOU INTO PAYINV MORE

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.

I've been a member with this company for two years now, and they've been incredibly helpful with…read moreall of our water-related needs. Their service goes above and beyond every time. Most recently, Braden K came out for our annual water tank maintenance along with some additional plumbing work. He was truly impressive very knowledgeable, professional, and patient in answering all of my questions about our faucets. He also did a great job replacing two bathroom shower faucets. Excellent customer service and a company you can truly trust for any water issues!

This is a great company. I've used them for a small job and a large job. Their pricing is fair and…read morethey go above and beyond with service. I will continue to use them for any plumbing jobs.

Honest, professional, prompt and fairly priced. Excellent plumbing and building services.read more

Jeff was professional, prompt, and HONEST!!!! I would highly recommend him. He did an awesome job,…read moreand not only saved my drain issue, but lots of money compared to other estimates I received for the same problem.

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

First we waited all Friday. Technician showed up, and couldn't fix anything. Said he had called for…read morean 'expert' to come out Saturday, between 3 and 5. He was able to sign us up for care plan and get our credit card #. Zack said expert would be here. Don't worry. No call. No show. And the email Zack said we would get never came either. VERY DISAPPOINTED and concerned now about who has our credit card number!

Vincent is the best plumber ever. He can fix anything and does it fast. He takes pride in his work…read moreand charges a very fair price. He also installed our new lighting and it looks and works great. He is a super nice man and leaves my house cleaner than he finds it. I would give him a 100 stars if I could.

Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

I am hopeful Haley will stand behind their work, even though it appears the company is no longer…read morelocally owned and managed. We recently discovered an issue with the sewer connection they installed, and waiting to hear if they will make it right.

Fast. Professional. We received the most comprehensive remediation plan. The work was carried out…read morethe same evening as the request. Prices are fair for the level of service. Not overly expensive at all

From the owner: When disaster strikes your home or business, you need a team you can rely on. At INR Construction,…read morewe specialize in comprehensive Mold, Fire, and Water Remediation. From the initial cleanup and drying to full-scale restoration, we handle it all with speed, expertise, and a commitment to getting your property back to normal fast.