They came and installed a new water softener (Eco Water Systems brand) and a new RO filtration…read moresystem. Sales person (Ernest Martinez) and install technician were communicative and explained in details what all are the components in the softener and RO, what filtration happens, how often to change filters, where to order filters from, etc. The water definitely feels much softer, drinking water tastes good, so far happy with the system over all. Hoping the brand "Eco Water Systems" is not going to disappoint us in the long haul.

I've had the pleasure of working with Don Sieling and his team for 10 months and have had nothing…read morebut good experiences this whole time. I first reached out to put in a water softener system for my house - not only was the work thorough but Don is a delightful person to interact with. Everything was so great that I decided to get another one for my ADU. When Don's team came to test the water to make sure it was actually soft after installation, they found that it wasn't and proactively resolved the issue with my tenant. 100% would recommend - especially with Don.

Contacted this company and set up a appointment with Greg. Greg came by and recommended a system,…read moreanswered any questions, and gave a basic layout of where the system would be placed. Set an appointment for the next week for installation and Jeff the technician came by on time. Installation went well with no issues, the work is extremely well done and looks aesthetically pleasing. Jeff resealed the wall and tested the system before leaving. He explained how everything works and made sure I was informed about maintenance. Price was fair, Work was great, Customer Service was amazing. I definitely recommend.

I was referred to this company by someone in my community to have water treatment installed in my…read morehouse. I went in and met Chris who was a very professional and kind man and not a pushy salesman. We agreed on a unit to install at my house after which his installation guy named Jeff came and did a fantastic job. Jeff was similarly kind and professional. When he did not have all the parts he needed he went to the local hardware store to obtain them and came back and finished the job. I definitely recommend this company for your water treatment needs.

We scheduled with AAA water systems to install a Kinetico water filtration and softener system, and…read morean RO system in the kitchen. They were very helpful and responsive throughout the process and answered all my questions about the process and the different options available. The plumber, Oscar Martinez, arrived punctually on the appointment day and was very professional and did a great and neat job with the installation. He was also nice enough to explain the working of all the equipment after installation. We are very happy with the service!

A few weeks ago AAA Water Systems installed a water softening system for the house, and a kitchen…read moresystem to purify the water. The process was so easy. The technician, Oscar Martinez did a fantastic job of installing everything, and explained how to use the system. I am confident now that the water I am drinking is safe, and should I have any questions, Oscar was extremely encouraging to contact the company at any time.

5 stars. We had an aging water softener that came with our house and finally replaced it with…read morePuronics of NorCal. Reyna handled the entire process over text, answered every question about sizing for our family and our hard San Jose water, and steered us to the right unit (Defender High Flow) instead of just pushing the cheapest or most expensive option. Pricing was fair and transparent with everything included: installation, haul-away of the old system, no surprise fees. John Vazquez handled the installation and was excellent. Showed up on time, did clean work, swapped everything out in a few hours, checked our old plumbing connections, walked us through the new system before leaving, and even left us two bags of salt for the brine tank so we're set for months. If you're installing or replacing a softener, ask for Reyna. No pressure, fast responses, and every price and detail we discussed by text was honored exactly. Great experience start to finish.

Great service from Terry as the tech and Arya as the sales. professional and efficient…read more Good quality of the product. Drinking water is great. A little expensive but they were able to handle the city inspection.

I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to…read moreinquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day.

I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

5 years ago we brought a system from Mitch. In May of 2026, we requested a filter replacement,…read moreMitch came and completed the service within a week. Highly recommended.

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.

I am writing a long overdue review for Adli, Steve and team at AWP water systems, especially…read moreconsidering what they did recently. First, a few years ago, when we had moved to Pleasanton, we were shocked with the quality of water. We learned that we get hard water here but the worst part was the weird taste of the water. We reached out to a few vendors. Adli responded quickly, set up an appointment and showed up at our door. Adli did not try to sell us. Instead, he informed us of our choices. He made his recommendations. He explained patiently why his recommendations are good. After Adli left, we did our research and turns out he was right about every recommendation. The shocking part though was that Adli's pricing was reasonable compared to other vendors. We installed a water softener that does good work. Unfortunately, recently, the flow of water reduced so much that there was minimal to no flow of water. We had reached out to a few vendors ands hockingly, some of the vendors suggested replacing the whole unit, which didn't make sense to us, not to mention the ridiculously high cost. Then, we remembered Adli. And he came to our rescue again. He said he would send Steve the next day. Steve came to our home, inspected and immediately identified the issue. Steve suggested a solution, went back and talked Adli about it. Adli gave a pricing for the job that was customer friendly compared to other vendors. Adli's guys arrived, replaced the tank in a few minutes instead of just replacing the resin, charged us a low price and left. The water softener unit is back to working normally. The summary of the long review is two things - 1. Customer friendly, 2. Honest and trustworthy. Needless to say, I refer AWP water systems to our friends and anyone asking for similar service. Adli and team are good professionals who know what they are doing and take care of their customers. I would highly recommend AWP water systems for their reasonable price and high quality of service.

Only good when you are a new customer and need to set up a new system. But once you're done with…read moreall of that and pay them, they are a completely different company. Service quality is zero. We gave them 12 customers in our family and our friends circle but still no one cares. We tried to reach them for filter cleaning, and it took almost 3 months to get someone. Finally, he showed up and fixed the problem we paid him for, and he left, system broke again in 15 mins and he was not interested in staying for the test firsthand. We called him, and he said he knew it would break again because the filter system is broken and needs to be replaced. Please find a company that cares about sales and after-sales service.