Jose was great. Happy with the installation and the way the system is functioning. Also - Jose is a…read morevery nice guy.

It is hard to find both a trustworthy and competent plumber, but look no further than Jose and his…read morecompany Bay Area Water Conditioning. I won't go into all of the issues we faced with others we've hired to help our home water issues. We are on a community well which poses its own challenges. Jose advised us on the appropriate water softening system and helped us move our whole house water filter to the correct place on the house's infrastructure. He also assisted us in finding a suitable filter system that worked with our existing filters. He did this with a thoughtful and caring demeanor at a reasonable price. If you are looking for a soft water solution, you've found the best person with Jose.

My water heater had a gas leak and Tommy came to save the day!! He worked on it for ten minutes and…read moreI begged him to take some type of payment. Any other plumber would charge $125 but he said no worrries it's free. Outstanding service and please hire them for anything you need!

Very timely and professional. Skyler installed a new tankless water heater and we couldn't be…read morehappier with the outcome.

North End plumbing are true professionals. They do high quality work and are great to work with…read more I recommend North End for any plumbing needs.

Great response and handled our emergency even though it was late in the day! Five stars for…read moreservice, quality and value!

I'm still in the early stages of deciding which company and system will be best for my needs...so I…read morehaven't committed yet...but I have say that Randy delivered an excellent presentation. Scientific, yet easy to understand. He offered me options, yet specifically addressed the water issues I have. For me, it's also about customer service and rapport. So many businesses seem to forget that. Randy has made a great impression. He was also responsive and on time! I'll update this review once I've decided on the system and have had it installed.

Randy has installed two soft water and reverse osmosis drinking water systems in two of my homes…read morenow with great success. I appreciate how Randy is very clear about the work that will be done and the price he quotes is the price I paid. No surprises. His workers who installed the system arrived on time and worked fast and did a great job. I'm so happy so far and look forward to those annoying hard water stains and build up to disappear. My new sinks in my primary bath were already showing signs of that white calcium build up even though it was remodeled 7 months ago. Within two days, I can see the chrome Kohler logo shining on the drain and the white film is gone!

Hours on the phone couldn't get the account straight but an honest Yelp review resulted in the…read morereply below. The account was then solved in a day and the equipment the next day. So I couldn't get helped from the phone staff but the person that responds to these reviews got it done with apology for the inconvenience.

I'd been a customer of Alhambra Water before for more than 15 years, with great customer service,…read moreand never had any issues or anything. But when Primo Brands Water took over Alhambra, everything turned upside down. During the period that Primo Brands took over Alhambra which was around March-April 2025, there were problems with their website that would not work like not recognizing my account that caused me couldn't pay my bill on time. I called customer service, they answered and said they wouldn't recognize my account from my phone number either. So, I had to wait for a period of time until a couple months later their website was working after the Primo Brands could complete updating all Alhambra's customers' account information. After their website worked I think around sometime in April 2025, I found that they charged me late fee of $10 on 04/30/2025 and another late fee of $20 on 05/02/2025 for the period when I couldn't pay my bill because their site wasn't working for almost 2 months for Alhambra's customers. Later, I tried to call Primo Brands for the issue, I was on hold for more than an hour and no one talked or helped me. So, I ended up paying my bill with the late fees they charged. I didn't want water from them anymore. So, I ordered to skip the delivery, but once I forgot to skip it, they delivered 6 bottles of water to me. This time I forgot to pay the bill because I didn't mean to order them. So, they charged me a late fee for $20 a month for two months. It's fine, and I paid for it since I forgot. However, they shouldn't charge the total of $30 late fees for 04/30/2025 and 05/02/2025 when their website wasn't working and no one could be reached over the phone. Moreover, after I paid everything for whatever balance on 10/04/2025 on their site, later I found out I have a new balance for next month of $1.17 for credit card fee after I paid all balance. No notice ever for credit card fee. This is unreasonable! I just need my $30 back, dispute the $1.17 credit card fee, and cancel my membership!

Wanted to thank our Weeks team - Jacqueline, Lissa, Chris, Robert and Joshua, for their great…read moreservice and lots of patience with our weird water system that was left over from previous owners. During our yearly routine service, they found a crack in our water tank causing a sizable leak. When fixing the tank, they had to work around our out of date equipment and piping. Everything is working now. Weeks pointed out that we will still need to replace our water pumps sometime in the future since the original set up is still kinda janky, but Weeks did not pressure us to do so now, and we really appreciate their honesty and their understanding of our old system and how best to help us move forward into the future. Thank you!

Our well failed suddenly and unexpectedly on the Sunday of a three day weekend. Weeks sent someone…read moreout within 2o minutes. Robert, the tech, was pleasant, knowledgeable, and efficient, Less than an hour after my initial panicked call, we have water!

I want to tell you how amazing Nick and his team are, they truly are knowledgeable, experienced,…read morefast and efficient. Plus they've taught me a lot about my well and water system. ** The poor rating is for the "Kinetico K2060 Alternating Twin Conditioner" that was installed late 2024. It's a salt system intended to soften my water... and soften it has! Way too much! In fact I can never tell if soap/shampoo/laundry soap is off of me, out of my hair or off of my clothing. I've called Northeast to ask them about it, I've called Kinetico to ask them about it, both say use less soap. Great, well, any soap seems to stay, and, not only has it continually frizzed out my hair, leaving me to want to join the circus, but it's left soap residue on everything - friends and family that have stayed with me tell me sheets, towels make them itch. Rinsing and rinsing things out is a huge waste of water - a huge waste of water! I've been paying to go to the local pool to shower so I don't look like I've stuck my finger in an electrical socket. Believe me, I've waited to see if anything will change, perhaps it was too much salt, perhaps the system will change, perhaps the water will do some magic that I have yet to discover. I've asked for advise, I've asked god for help, I've wondered if I should pay a huge sum and get rid of this thing. I truly have come to hate this system, worse is, I feel stuck. So now I write to let you all know that just pouring salt into your water system will leave you neurotic and itchy. I'm open to suggestions good people!

These guys are solid. We installed our system kinetics 2100 7 years for our hard water out in…read moreCarneros Napa. They still give us solid service anytime we call or have a question. We refer all our clients who purchase homes in the area and they are super satisfied too. It's nice to get good service still.

Excellent customer service! Have no complaints. Staff are knowledgeable and follow through is greatread more

Exceptional customer service, warm personal care, and quick responses truly make a difference…read more Kudos to the technicians for delivering an excellent job. Highly recommend this company!

IF you could actually contact them, which can not be done by phone or email, they may or may not…read morehelp you. I have rented a system from them, still paying for the rental but they refuse to do any maintenance, change filters(last done 2011) and they keep sending bills! They used to be the best, but not anymore

I went to get water today and saw that this place is closed. Upset because I have an account. No…read morephone call?

Always get amazing service from the staff, and never an issue with having items in stock. Highly…read morerecommend

I had a great experience. Came in to pick up a tankless water heater and they had it in stock. One…read moreof the parts I needed wasn't available but they ordered it for me and it was ready at 6 AM the very next day. They were very helpful and professional!