My mother underwent a knee replacement and required long-term assistance after returning home…read more Kaiser referred her to Care Partners for in-home care during her recovery. Over the course of several weeks, I worked closely with Lina while arranging the additional support my mother needed following her surgery, which had been significantly delayed due to the Kaiser strike. Throughout the process, Lina was professional, compassionate, kind, and extremely helpful. There were several frustrating moments related to scheduling issues, many of which I expressed to Kaiser. Lina was always honest and transparent, explaining that all of their Spanish-speaking caregivers were currently assigned to other clients. Even so, she consistently took the time to listen to my concerns, answer questions, and help explore possible solutions. Lina maintained regular communication to ensure my mother received the specific care she needed when she needed it. While there were some scheduling challenges along the way, Lina remained proactive, attentive, and supportive, helping us navigate each obstacle. She also worked closely with her scheduling team to make sure my mother's care needs were met. I am grateful for Lina's dedication and commitment throughout this process. Thank you, Lina, and thank you to Care Partners for the care and support provided to my mother during her recovery. Enrique M.

Our family trusted this agency to help care for my father, who suffers from Alzheimer's. Instead,…read morethe experience became one of the most stressful and emotionally draining situations we've ever dealt with. The caregiver assigned to our family regularly spent large amounts of time on her phone during caregiving hours, including personal calls involving ongoing relationship and family drama. I personally caught her sitting up the street with my father during what was supposed to be a walk while she remained distracted on the phone instead of actively caring for him. Out of respect for her situation and because she has children depending on her income, I chose not to escalate concerns immediately. However, after realizing the level of inattentiveness taking place, I intended to formally address the situation. Shortly afterward, the caregiver abruptly quit, and APS was suddenly sent to our home. APS and law enforcement both evaluated the situation and determined my father was living in a safe environment. The timing of these events, combined with what our family experienced directly, left us deeply disturbed and caused enormous emotional stress during an already difficult period caring for a loved one with Alzheimer's. Families going through dementia care are already overwhelmed enough without fear, instability, interrupted care, and added trauma. I strongly encourage families to stay actively involved, document everything, and pay close attention to how caregivers are spending their time while entrusted with vulnerable elderly patients. Be vigilant with companies that are supposed to support families in crisis, because continuity of care, professionalism, and compassion matter when dealing with elderly patients suffering from Alzheimer's.

Eva and Ed have done a superb job staffing marvelous caregivers for my mom. Communication has been…read moreclear, and prompt. All questions and last minute requests have had a quick turnaround. I would highly recommend their service to anyone with a family member needing assistance.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.

I highly recommend Salus Homecare. We started with them in 2020 when my dad's health took a turn…read morefor the worse. I was the live-in 24/7 caregiver for both my parents and I needed help. Quincie Novella got us started with the process and from there we worked with the schedulers. Leticia was always responsive and her replacement Abigail was as well. We were very happy with all the caregivers and many of them were with us for long periods of time. (There was one CG we did not mesh with personality wise and a new CG was sent as soon as we notified Salus.) Dad passed in 2021 but we kept Salus as our provider to help me with mom as she aged after dad's death. Our last, and perhaps favorite CG was Rosie (full name Rosalinda ?) She is a gem and we had her for several years. We always looked forward to her cheerful personality and kind hearted nature. A truly caring person. Thank you Salus for having good employees who are all there to help people like us. G.Neal

We were recommended to Quincie Novella and Salus Homecare by Jewish Family Services of San Diego…read morewho have worked with Salus for over 17 years. When my mother reached the point that it was clear she required hospice, they were prompt, efficient, incredibly caring and thorough. The Salus Team allowed my mother to have her last few days at home and to pass peacefully with dignity. Can never thank them enough.

Rina Boidon and Care America Homecare Services are truly exceptional. Rina is one of the most…read moreattentive and dedicated professionals I've ever worked with in senior care. Her communication is incredibly prompt, her follow-through is flawless, and her diligence is tireless. She has a gift for anticipating needs--big or small--and addressing them with compassion, clarity, and efficiency. What really stands out is how comprehensive her approach is. Whether a client needs minimal assistance or a full spectrum of home care support, Rina ensures every detail is handled with professionalism and genuine heart. She treats each individual with dignity, respect, and the kind of personal care you'd hope every loved one could receive. If you or someone you care about needs dependable, thoughtful, and highly skilled home care services, I cannot recommend Rina and Care America enough. She makes a tremendous difference. David Kline Lovett Broker/Owner - NextHome First Choice Realty 714.979.9988 Lic #00831621

I rarely do reviews on anything. But I felt like I needed to let people who might be in the needs…read moreknow about this agency. My mother was hospitalized and I did not know what to do next. I was in panic and felt like losing my mind. Fortunately through the social worker, I connected with Rina. Thankfully, that was one of the best moves I made in my life. Rina was beyond being patient and spent a lot of time with me both on the phone and helping me check out assisted living facilities. She also explained what options I might have. Things were slowly getting together with Rina and Jorge Zelaya's help through this difficult time. Rina didn't make me feel like just another client; she treated me like I was part of her own family. People, if you or your loved ones who are in need of getting a care, give them a call now!

Teresa is an extraordinary medical social worker in hospice care. She brings such deep compassion…read moreand dedication, offering invaluable support to both patients and their families during these delicate months. She ensures a true focus on both quality care and quality of life. Care Choices is fortunate to have her on their team!

Homecare for my husband has been quite a challenge. The staff is very helpful and concerned about…read moretheir caregivers. They look after some difficult patients, meaning the patient has dementia and other diagnosis.

Great staff and caregivers. They really care for their clients and our very personal. They took…read moregood care of our family.

When I contact Catalina for help when I was admitted to Villa Valencia, she responded quickly andl…read moregot the help I needed. My favorite caregivers were Jung and Mary, but everyone that helped me were kind, caring and professional. I would use Cerna again without hesitation.

does not pay providers . does not answer calls. unfriendly. my providers pay has been messed up…read moreseveral time and no one cares..turning into labor board. this is no way to run a business that cares for the disabled.

There's a trade off finding a caregiver company who would provide caregiver versus a private…read morecaregiver. When my husband was diagnosed with cancer, we signed with 24 hr home care. In the beginning, we have tried numerous caregivers. We started with 24/7 then cut back to only 12 hours once my husband was feeling better. Then back again for 24/7 as my husband's condition got worst. Some caregivers were very awesome and caring but some are bad such as sleeping on their job, showing up late, or just doesn't do anything unless you tell them to. We were fortunately to encounter some great ones who took great care of my husband until his final days. There are few things you need to be aware of: 1) Make sure you keep track the dates and times that the caregiver is present for your loved ones. I had a few days when there was no caregiver and still get charged for it. Or, I get charged double for the same shift. 2) Don't depend fully on the caregiver. They are like us, they might call in sick or have car problems. Make sure you have a back up plan and be ready to take the shift yourself. We had a hard time especially around holidays, when no caregiver would take the shift or cancel on us at the last minute. 3) Make sure your care plan is very clear as there's a potential someone new caring for your loved one everyday. 4) They are non-medical caregiver, so make sure you plan out the pills in an organizer so they can dispense and just let your loved one take the med. Overall despite some hiccups, some of the caregivers took great care of my husband until his final days and we are very grateful to them. It's a tough job mentally and emotionally. I applaud their bravery for taking such hard job.

One of the best hiring experiences ever! Ms veronica is a very kind soul, has a calming presence,…read morewith a huge side of compassion! There is no questing her being absolutely perfect in her field:)

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.

OSO Pharmacy has been filling and delivering my IV hydration for over a year now. My insurance has…read morechanged and it's all been very confusing and frustrating. Road block after roadblock. However Melissa in billing has literally been a saint in helping me navigate everything and making sure I was able to continue care. Navigating the healthcare world is near impossible!! However she was extremely patient, kind and informative! She helped solve my issue and get me the care I need to be able to live a healthy life. Without my medication I am bed bound and unable to care for my infant son, so she is just an absolute blessing!

Nurse Jackie was such a help! Excellent communication, provided clear accurate feedback during my…read morecare. Always prompt and answered all of my questions. My doctor expressed that because of excellent wound vac care, my treatments were able to stop earlier than expected. Thank you Jackie for all of your help!

A representative at Apria by the name of Lady deserves 5 stars. Their ordering process deserves 1…read morestar. I was transferred from one location to another because they stated that a specific location handled the area that I lived within. I went from Santa Fe Springs to Irvine and then to Los Angeles. Then, I was told that I needed to contact Santa Fe Springs. When the person realized how upset I was, she stated that she'd be able to help me. To make a long story short, I ended up faxing my husband's prescription to two locations. I have no clue if the order has been placed. I will try calling them to follow up on the order next week.

Absouluetly maybe one of the worst companies Ive ever had to deal within my life. Horrible terrible…read moreawful arrogant and just downright horrid customer experience Needed a updated CPAP...they made it sooooo difficult . SInce they are Medicare providers they apparently don't give a sh-t about customer service since they have this locked in. My doctor and myself have spent hours on hold just to try and get and and updated machine about a year ago. Then you don't get a good on response with customer service and have to try all over again. Billing was terrible after we finally got my machine. They sent me bills when I had over paid..sent me nasty notices in emails when I had paid. They billed me and sent me the wroong supplies and like I said customer serive is a nightmare and done over seas. On several occassions I could hear roosters in the background and unabe to understand with whom I was speaking I became fearful of them having my medical info so I pulled my card from my CPAP...then the harrasment started ...they started calling me and coming to where I live to seize my machine. I had one month left for Medicare to pay it off for $14.95 and they pulled my medicare and billed me hundreds of dollars for the machine and when i went to pay found out within two weeks they sent it to a billl collector. We are only money to them. I've contacted the California consumer agency and have contacted my Medicare provider and now here I am. When a company like this has a buit in customer base from Medicare it appears they really don't give a rats ass about the customer and just bill medicare and if you don't like it ...phuck us has been their attitude toward me after i told them this was possibily the worst company I have ever dealt with and want nothing to do with them . Then this harrasment began.