I'm making this review almost 3 years after Lowe's replaced and reworked my entire 28 year old…read moreductwork. Their knowledge and workmanship is first class and the entire team is professional and responsive. As for pricing, I solicited 3 quotes and Lowe's was very fair and competitive. I have not had any HVAC issues since, but if I ever do, Lowe's will be the first company I call.

Arrived in a reasonable timeframe. Very professional and took the time to find the issue. Gave me…read moreall the options and was not pushy on the more expensive option. My go to HVAC family owned and operated business for years!

Bobby came out to the house and to be honest I do not specialize in AC units. He could have said…read moreit's the fetzer valve and charged me $500 and I would have been none the wiser. Instead, he was incredibly friendly, communicated exactly what he was doing, showed me exactly what was wrong with the unit and took care of it immediately at a very reasonable price. Definitely keeping the card in the drawer for any future HVAC residential needs. Neighbor in the Hill Country!

I would not recommend this company. They are within American Home Shields network. They came,…read moreremoved the indoor unit panel, scanned for a few seconds, replaced. Moving to the outdoor unit, removed the panel, used no diagnostic tools, used the info I gave him to determine the issue, closed up and left. He determined the mother board was bad due to a storm, despite there being no storms data before, during, or after his visit, resulting in the claim being denied. Would not recommend this company.

In the middle of a Texas summer, trying to get an AC technician to even come out can feel…read moreimpossible. We came home from a trip to find our downstairs AC blowing hot air and were already stressing. We had another company come out first and were given a pretty overwhelming quote, so we decided to get a second opinion. I am so glad we did. They were able to come out the very same day, within just a few hours, and had everything fixed by that afternoon. Our technician Tony took the time to explain exactly what was wrong, walked us through our options, and answered all of our questions without ever making us feel rushed or pressured. It's hard to find honest people who genuinely want to help, and that was our experience with Felix. We really appreciated the fair assessment, quick response, and quality work. Thank you so much for getting our AC back up and running so quickly. We will absolutely be calling Felix Air Service again if we ever need HVAC help in the future.

I recommend Felix Air Services as they were the first one to respond to my inquiry and through out…read morethe whole repair they were very responsive, quality work was good and although wasn't cheap they offered financing options.

I've had these guys come to service my AC more than once & had great service each time…read more Professional, friendly, & efficient. In addition, the owner is a veteran & it's always great to support vets & their awesome business.

Wow, everything is working perfectly now! We made the mistake of calling a competitor to help us…read morewith our issue. We had a back up in our secondary drainage system and the other company applied air pressure to clean the clog which we thought fix the problem. Unfortunately during that process the air pressure knocked out a pipe out of place and one week later we had more water issues. Albert and his team came right in Sol what the problem was and fix things right away. He also offered insight on how to keep it from happening in the future and how to keep the system on. He responded right away to our inquiry and showed up within an hour! Albert explained everything very clearly. Thanks for everything!

My AC maintenance went well. Kelly was very professional provided detailed options for follow up…read moreand explained them.

I can't thank Radiant Plumbing and Air-Conditioning enough! I got home from work to a non-working…read moreAC, and they came out right away. They fixed it so quickly that I was still able to get dinner made and the kids to bed on time. Fast, professional, and lifesavers on a hot day. On top of that, they are proud supporters of active military and veterans. Highly recommend!!

I've been a customer of Comfort-Air Engineering & Primo Plumbing for over five years, but my recent…read moreexperience has been unacceptable. The company double-billed me for the same AC service, an invoice I had already paid, and has ignored three months of my calls and emails seeking clarification about the second charge. I continue to receive automated invoices without any explanation of the duplicate billing or the work supposedly performed. Even worse, an employee reached out to me in an email, falsely claiming that I was trying to hold them "financially responsible" for things outside of their control simply because I asked a question about the work performed. This was especially troubling since the dispatcher had already confirmed it was the same issue being repaired a second time. Neither management nor the owner (who had been personally introduced to me) has ever responded. This company's unprofessionalism, billing errors, and disregard for customers are appalling. Avoid this company at all costs. I am now evaluating whether to escalate this matter to consumer protection agencies to prevent others from being treated the same way. It's sad to see a business I've supported for years fail to provide simple explanations and treat loyal customers this poorly. All trust has been lost. Response to the Company's response: I appreciate the company's reply, but it unfortunately confirms the very issue I described. For three months, I asked for clarification on why I was billed twice for the same unresolved problem, a matter your own dispatcher acknowledged was the same service being revisited, not a new one. That's why I reached out for clarification, as anyone would after receiving a second bill by surprise that was said to be for the same work. The repair was only completed successfully on the second visit, which is when payment should reasonably apply. The problem has since been resolved with no further issues, confirming that the first visit was not a completed job, something also acknowledged by the dispatcher. Despite repeated outreach, no one ever explained this or provided details of what was done on that second visit; I only received another invoice. After being ignored for months, I ultimately paid the second bill under threat of collections, not because the situation was ever clarified. The owner's follow-up came only after I posted this review, and even then, my questions about billing and communication were not addressed. I've been a customer for over five years and have always paid promptly once a repair was completed. My only request was transparency. It's disappointing that instead of acknowledging that, the company continues to deflect responsibility rather than address the lack of communication and customer care that led to this situation. I'm not looking to escalate this any further; I simply wanted the company to understand how this came across from a long-time customer's perspective. I genuinely hope you take this as constructive feedback. In my experience, clear communication and follow-through make all the difference in maintaining trust and long-term relationships. Disacknowledgement only leads to a loss of trust, and in this case, confirms it.

They've saved me a small FORTUNE multiple times…read more Today my aircon drain plugged upstairs. AT 4:30 pm o;n a Fridday I needed help. They sent out someone for an emergency call. They fixed it fast and charged me UNDER $270!! On a Friday evvening at 7 pm. when tech arrived. That's amazing. He also figured out how to unclog the downstairs sink which drained slow. No one else could figure it out cause it's copper pipes that are an odd configuration. Another time he sold me an air conditioner for about $9,000 less than others would have charged. He said it was an older model he had. It works fantastic as the house is older. Perfect match. I'm not saying they're perfect. But I've dealt with other plumbing companies who tried to charge me $10,000 for a problem they fixed for $300. HONEST is freaking hard to find.

They came out immediately for a second opinion and waved the service fee due to it being a second…read moreopinion. They were fast and friendly really taking the time to review the issue and my story. Ron really worked with me and Marsha at the office was so kind and helpful. They have veteran discounts, great service and payment plans if needed. The tech showed up on time for repairs and they didn't take long just to milk the labor rate. The entire experience was amazing and comfortable and they were able to get my AC back up and running! Highly recommend!

My A/C stopped blowing cool air overnight so I looked up repair companies on Yelp. I saw all the…read morepositive reviews and gave ASC a call (around 10am)..I was told a repair technician was available between 2 and 4 which was fine with me. Less than an hour later I received a text stating that Jorge was on his way. Jorge was super professional and knowledgeable and explained everything in great detail. He had us back up and running in less than an hour at a very reasonable expense. Highly recommend ASC!

These guys were very professional and did a GREAT job on our Air Conditioner while helping to…read moreeducate us about it They put some Freon in the unit and now everything works brilliantly CALL THEM FOR AC problems

I would recommend this company to anyone I know. The service quality was exceptional. What was a…read moremajor factor was the communication from the scheduling department. We ran into obstacles with the rain that set us a day back. However the whole time from start to finish and in between scheduled called to Communicate or check on how we were doing. Technicians were knowledgeable and informed of tips to us in the future. They were through and cleaned up everything. High recommend!