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    Premier Towing

    3.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    1 year ago

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    8 months ago

    damaged my vehicle during tow. and they grossly overcharge compared to others. refered by aaa. wouldn't recommed them at all.

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    Veteran's Towing & Recovery - Veteran's Towing

    Veteran's Towing & Recovery

    (37 reviews)

    I am amazed that Oakbrook police recommended this schlocky outfit when I needed a tow. Veterans'…read moreTowing wouldn't deliver my car to my body shop as they said it was too far (1.2 miles away). When my husband arrived at their shop the next day there was a $50 fee to get anything out of my car. They wouldn't let him drive our good car into the lot to get the two bags of dirt out of our damaged car, (they wanted a 70 year old to carry 80 lbs of dirt for 3 blocks!). Veterans refused the body shop tow truck entry the first time they went, as Veterans Towing wanted 1) get paid in cash only, 2) proof of workman's comp coverage (originals only) and the driver was told he must have 3) a written release from us to pick up the car. This delayed everything by 2 days. All I can say is be aware of all the hoops you must jump through to get your property back, if you are unfortunate enough to use them.

    I had one of the worst experiences I've ever had at Veteran's Towing & Recovery in Villa Park. When…read morewe arrived, there was a short, heavyset guy wearing Toy Story Crocs who immediately started being rude to multiple people waiting there. He was yelling at customers for what seemed like no real reason and speaking to everyone in a really disrespectful way. When the person I was with calmly tried to tell him he was being unfair and treating people badly, he became even more aggressive and acted like he wanted to pick a fight. The whole situation felt hostile and completely unprofessional. Instead of helping customers, he was creating a tense and uncomfortable environment for everyone there. It was honestly shocking to see a business allow someone to treat customers that way. I would not recommend this place based on the way people were treated during our visit.

    No Limits Roadside Assistance

    No Limits Roadside Assistance

    (8 reviews)

    I received a text message stating that the technician was five minutes away, so I put on my coat…read moreand went to the front to wait. As I was looking out the window, I saw the truck arrive. While I was walking outside and locking the gate, the driver pulled away. My neighbor and I had to chase the truck to get it to stop. When I explained that I had just come outside, the technician stated that if the customer is not already outside with the vehicle, they do not have to wait. This was especially concerning given the dangerously cold weather outside. When I pointed out that he had not waited the stated five minutes, he said he did not have to deal with this, returned to his truck, and threw the battery tester inside. I then asked about jump-starting my vehicle. He returned with the jumper cables while discussing the situation on the radio, jump-started the car, and immediately left. His behavior throughout the interaction was unprofessional and dismissive. This was the second time in one week that I had to call this company. Earlier in the week, another technician told me my battery needed to be replaced, said he had sold his last one, and sent me 30 minutes away to an AAA location--only for me to be told they did not have the battery. A second technician later told me the battery did not need to be replaced. Today, my car would not start again, and the technician left without properly testing the battery at all. What is most disturbing is the company's response afterward. Their email showed no concern that the technician misrepresented what actually happened, nor any concern that--during severe weather--I was left unsure whether my car would start. In a situation where someone is vulnerable and asking for help, there should be basic care and accountability. Instead, their only concern was that I posted my experience online, not making the situation right. For clarity, the technician, George, called at 2:28 PM, stating he was five minutes away, and again at 2:34 PM. I went outside immediately and saw him pulling away while I was locking the gate. I returned the call at 2:40 PM before contacting AAA. Based on these timestamps, it is mathematically impossible for him to have waited ten minutes, as the company claims. My neighbor was also outside and can confirm he was not there for five minutes, let alone ten. Due to repeated misinformation, poor coordination, lack of concern for customer safety, and unprofessional conduct, I strongly recommend avoiding this company if possible. Their email is below: "On Saturday, January 24, 2026 at 05:32:47 PM CST, Christopher Gammoh nolimitsroadside@yahoo.com wrote: Hello, we were outside for more than 10 minutes. We have a 10 minute whole time due to high call volume! If the customer doesn't come outside, we have to go onto the next one. Luckily your neighbor caught the truck! Our trucks have a tracking system and camera footage You were mean to our driver and we do not tolerate that especially in the cold. We are here to help you not take attitude for no reason. Thank you for bashing us all over the Internet. We will be in contact with AAA and placing your membership on flag thank you and have a great evening!!"

    Helped me with a bad battery, had a new one he installed at a very good price. Very fast and nice…read moreguy. Thanks for saving the day.

    Premier Towing - roadsideassist - Updated June 2026

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