I have to say, the staff of Nurses, Nurse Practitioners, and front office are fantastic, super kind and helpful. But my experiences with Dr. Khaled El Said have been a joke. I can go on and rant about my specific interactions with him, but my multiple appointments with him have been very unprofessional and super unhelpful. He would constantly question my symptoms and issues. Wasted my time in the span of 6 months. Would absolutely not recommend him to anybody. Had to tell him to not book me another appointment and that I would just be going to another doctors office. read more

This clinic has the most helpful staff and a very thorough doctor. I am new in town but when I came here looking for a new PCP and met them all, I felt like I have known them for a long time. Very professional and respectful. I seldom write reviews but this one I had to do it. I am amazed how after reading all the negative reviews about them ( of course I have to do my research), none of them were true. Some comments are so specific which actually put me off initially. This is not what I experienced. I went in, greeted by everyone, assisted by the manager Vivienne and treated by Dr. Khaled in a very professional way. ( I also researched about the Doctor of course and saw his awesome credentials) Im that type of person who research everything before trying. Thank you Premium Clinic for accommodating me, highly recommend this clinic. read more

I came here with my one yr old son for the first time with a pink eye that he caught at the daycare. The doctor asked the front nurse to take a picture of my son and caught him with a hand in his mouth. I asked what is the picture for? The nurse said it was for his profile. I have been to many doctors and they never asked for a picture. They didn't take a picture of me, just my son. Do they really need a picture of my son? Then he examined my son ears then mouth without gloves but he sanitized but without the flat wooden stick, just with his bare hands trying to open my son's mouth for a pink eye. His bare hands went in my son's mouth. I asked if he has the wooden flat stick, he said it might get lodged in there. Then he examined me, he didn't use his hands, just asked me to say Ah. He prescribed the eye antibiotics for use but just want to see if anybody was asked to get their picture taken for a profile here for their children and if the doctor is always using his bare hands in their mouths without gloves. read more

The quality of care they give is on top and very nice staffs. Dr. El Said is very professional!

BEST urgent care experience i have ever had. I found them on yelp and realized they were right down the street from me so that was a win win. Called in the morning and was able to make an appointment for that afternoon! (It is SO much easier making an appointment if you can!) got there, checked in and didn't wait more than 15 min for them to call me back to a room. The Dr. was very nice and professional. Now I'm thinking of switching to him for my primary care. Glad i found them!! read more

My mother has stage 4 head cancer, dr Khaled rescheduled her 3 times over 2 months. On the day before our visit he changed her in person visit to a virtual visit. He showed up at 2:07 for an appointment that was scheduled at 12:45pm, causing her to miss critical speech and physical therapy. In the call he kept saying "does she have ((insert medication, condition, etc)." I asked him to address her as "you" instead of speaking to her indirectly. He said I was being rude, and he ended the consul. All positive reviews are for fake accounts made by his friends and family. Do not go to Premium Care Clinic read more

Totally disappointed! I came here because my kid was crying with an ear infection. The staff left and didn't send my poor child's prescription to the pharmacy. That is awful! Never coming here again. What negligence! I specifically asked her to send his prescription somewhere. read more

I'm traveling from out of state and got a very high fever that prevented me from being able to travel home. So as much as I didn't want to go to an unfamiliar doctor, I knew I didn't have a choice. I called Premium Care based on their reviews. Dr. El-Said was actually off and his clinic was closed today. He was staying home spending the day with his kids. But he still reached out to me and answered all my questions, did a virtual consultation and treated me like I was a family member. He was kind, smart, thorough, caring, compassionate and even funny:) I'm a very tough critic of doctors because I have the best at home. I had already checked out his reviews and saw they were glowing so really pushed hard to see him. I'm so glad I did! He even followed up with me later to ask how I was feeling. THE BEST. read more

Omg, I am so impressed with these guys! They were so kind to see me just two mins prior to closing. The front desk clerk Bryan checked me in right away when I got there. Dr. Khaled El Said was extremely knowledgeable as well as the nurse practitioner, Melissa. They all treated me like a first class patient by showing lots of compassion and care! They were able to diagnose and treat very quickly. Needless to say I was very very impressed with this place and if anyone needs or is looking for a pcp or an urgent care facility I would say look no further! read more

My 6 year old daughter was refused medical care to treat a deep cut to her face for not wearing a mask. Explained that we were both exempt for medical reasons and was still refused medical attention. Being in the medical field you would think that they are aware of medical exemptions and wouldn't discriminate over not being able to wear a mask. The insanity of some people is beyond me and this was truly disgusting. Refusing medical attention to a 6 year old for not wearing a mask even though we have medical exemptions and she had a bad cut to her FACE. To refuse medical care to people with a disability is discrimination and unacceptable.. read more

About a month ago I took my husband to this urgent care clinic for a flu.Right away Evelyn took care us like we're family or know them for a longtime, this is the very first time we've been in this place,because we just moved here from Palmdale. I never been in the doctor office that have less than 30 minutes waiting time.This place is also very clean and the staff are very professional and courteous. My husband like it so much that he asked Dr. Khaled to be his primary doctor. Also thanks to Doctor Khaled that my husband high blood pressure is now finally under control. So anybody that lives here in Sycamore Creek in Corona or nearby, I sincerely recommend this Urgent Care Clinic,because of professionalisms and especially convenience. And now I'm also his patient. read more

Dr. Khalid was so rude. I do not recommend them at all. Had a hard time getting him to fix the bill after they charged me for a copay. After I asked him to fix my bill he threatened me that he would call the police if I came into his office. Never again. I am so glad the urgent care medical clinic opened in Temescal a month ago. They treated me with respect and drama free. read more

After visiting another local urgent care where they said my daughter was fine and repeatedly turned us away, I brought her here because her cough had gotten worse. Thankfully, the doctor here listened to her lungs and ordered x-rays, which revealed that she had been suffering from a lung infection all along. The doctor prescribed medication and scheduled a follow-up to ensure her lungs clear up. I'm extremely grateful and relieved that I made the decision to seek help here. I will be making this UC our go to from here on out. read more

I was greeted right away. Waiting time was minimal in the waiting room. The nurse who brought us to our room was very friendly, professional and knowledgeable.. I loved the PA..She made me feel comfortable from the start. She also was Very professional, knowledgeable and listened to everything I was telling her. My visit couldn't have went any smoother. I have some where I can go now and get quality care.. Thank you so much for making my first visit a great one... I would recommend this clinic to anyone. read more

This place doesn't take their clients seriously. They will tell you your issue isn't real. They will visit you twice in a room after making you wait to be seen for a migraine after four hours in a room with a light so blinding it'll make your migraine worse. Not only did I come in with a scheduled appointment, but they continually asked me how i was even able to place one or get in their office in the first place and it seemed it was an issue I was even there. I had proof of the appointment and they made me feel wrong for even wasting their time with one and said they didnt see it on their end. Asked me how I got my appointment AGAIN and then talked over me when I tried to say. They make you feel like you're being interrogated more than helped and will make you wonder if the $500 you spent was even worth it because in the end, you got no help. They made a injured elderly woman limp to vons with no help to use the bathroom when it's a doctors office. They should have a public restroom. -10/10 I have a migraine and he doesn't see me until the last two seconds of my visit and demands I take my sunglasses off which are HELPING with my migraine and then says he's gonna talk til I have a worse one. like WHAT. read more

Great service and MD is very accomodating to patients and family. service satisfaction is very important and this clinic in Corona has it. I would recommend this clinic to ever needs read more

I had a really unfortunate experience here. I came in needing a really simple ear lovage (you can literally buy these kits and do them yourself at home). I thought I was better off going in and having a professional help me since the eardrum can be very sensitive. I walked in having an issue with only one ear when I laid down, and left with pain and issues in both ears regardless of my head position. They sent me away with a prescription for an antibiotic because my eardrums were so inflamed after what they did. This is something I've had done many times and I've never left in much worse shape than I came in with. I was in their office for two hours and now I need to find another day and time to see someone else can undo the damage they caused. I do not recommend going to this clinic. If you're v local, you're better off making a drive to see a team of people who know what their doing. read more

This is a nice clinic to have in the neighborhood. They offer immediate services when you need them the most and primary care for non-urgent needs and we didn't have to drive far. The staff and the Dr provided excellent care for my whole family. I would definitely stay with them for awhile. read more

From The first phone call I was pleasantly surprised. The front office staff was very pleasant and accommodating. I was able to get an appointment within the hour, I feel so much better having been seen by their wonderful doctor! read more

Highly recommend this place. My 9 month old was not feeling well when I called, they got me in the same day and got him treated. Thank you premium care! read more

I am so pleased that I was able to find this clinic. They are so quick and efficient. They were closing, but they still manage to take my friend in and take care of him. He was complaining about his ears for two days. They performed an ear lavage and cleared his whole ear. Great doctor and staff as well. read more

I've been assigned to this provider for about two years and the few times my appt was not canceled without notice I saw a PA who was gone by the next time I had to make another appt. Dr. El Said is so unprofessional. He closed his office in Loma Linda without sending any notice. When I called to make an appt, The MA suggested I find a new doctor because they moved. I scheduled an appt anyway through teledoc, because his MA said he checked with the dr and it was ok, then at the time of the appt, I received a text saying the doc was running late and would call me at some time by the end of the day. I called in and they said it would be at least two hours. Then he was magically able to take my call. He literally told me if I didn't send a picture of what I was calling about and didn't want to come into the office, I can go ahead and find a new provider closer to me. I NEVER mentioned him being too far. Ever. I said fine and hung up and he called me back to tell me off and hung up on me. I'm laughing at how unprofessional this Dr is and how fake his reviews have to be on the website. The staff on the phone is super nice though. I'll give them that. They're the ones that got the star for this practice. I work in the medical field and I come across so many Drs, but this one is just ridiculous. UPDATE: 1 hour later The Dr had his poor MA call me back do his dirty work. Called to tell me I owe him a copay for a phone call that was under five minutes and that he will no longer be my PCP, as if it wasn't obvious I would never go back to this clinic. read more

Very pleasant experience. My GP retired so I needed to find a new primary physician. They worked with my schedule. I'm not a fan of going to the doctor's office (but who is?) Dr. Khaled El Said saw me very close to my appointment time (which is sometimes a rarity with other physicians), was professional and very personable. I will definitely be back! :) read more

My husband fell off a ladder this late afternoon and I called Premium Care Clinic and immediately took us in. Joy, RN was very calm and helpful. Dr Khaled El Said came out to the lobby and brought my husband in quickly. He was very caring and took care of my husband's wound and did the suture right away. I am glad that we found this clinic a mile away from home. I will recommend this clinic to all my friends and family. Thank you Dr and staff. read more

Cash price is $150 but if you have insurance it's $210. Ridiculous just drive a little and go to riverside medical.

Horrible horrible horrible! My family and I went to see him as they said they took our medical insurance. Now he sent the bills to collection without even trying to collect the bill (surprise bill) and did this to every single one of my family members that went to this provider! If the State Medical Board wasn't such a bureaucratic mess and I had more time to report him, I would but this will have to do. Steer clear people! read more

We would highly recommend this clinic. Our dealing have been with Doctor Khaled Said he has been nothing short of spectacular. My husband and I are both seniors and it's been decades since we have experienced a medical professional as dedicated to making sure we are covered and comfortable. He has specifically returned our calls on a SUNDAY, and taken the time on office visits to make sure we understand all the aspects of our medical conditions. Dr. Kahaled Said is a breath of fresh Air! Nancy and Harold Rubinstein read more

A big thank you to Dr. El Said & his nurse Joy for the care & concern shown to me. I fell late in the evening & sustained an injury to my mouth. I knew I needed stitches but was concerned about the care I would receive at the local hospital. I called Premium Care Clinic and although they were getting ready to close the nurse, Joy told me to come right away. Dr. El Said immediately determined that stitches would be needed to close the injury to my lip & reassured me that scarring would be minimal (Phew!). Dr. El Said talked me through the entire suture placement to relieve my anxiety & it was way past closing time when he was done. Thank you! Thank you! for giving me the best care ever & also the follow up phone calls from Nurse Joy and Dr. El Said. I am appreciative that you're part of our community! I heartily recommend Premium Care Clinic! read more

What an amazing group of people. After i experienced a very unpleasant night i decided to visit an urgent care. I recently moved outside of my original coverage area so i had to get on tha phone with my insurance and see what options i had . After speaking to approximately 5-6 people i got an agent whom you could tell liked his job and went out of his way for me and got me a one time authorization to visit Premium Care Clinic , which is also an urgent care close to me. I couldn't be more pleased with my experience. From the moment i walked in Bree the front office MA made the paper work quick and simple. Took my vitals and had me in a room with in minutes. Maria the Physicians Assistant came to see me soon there after. Help me understand what maybe wrong and gave me some medicine to help. Maria believed i was extremely dehydrated so decided to give me a couple bags IV to help. Joy the RN is such a nice person . So delicate while inserting the IV and even explained the process . The coolest thing is she offered to turn the lights off in the room so i could catch up on some rest i missed from the previous night . Of course i said yes and got a good 45 minutes of rest. The Doctor came in to check on me as well to make sure i was doing okay , i didn't quite catch his name because i was half asleep. But by time i was ready to go i felt like a new human being . All jokes aside this is a very nice group of people . I'm even getting my insurance switch up to make this my primary location to visit going forward . Thank you guys for the care and kindness , very much appreciated ! read more

Premium Care Clinic - Even dehydrated she got it inserted perfect first time . - Walk-in Clinics Near Me - Corona, California

Dr Khaled and his team are doing a great job, he is our family doctor and he listens to all of our needs, never refused any refills and always send referral for specialist as needed. He explains the problem and solutions in an easy way read more

I took my mom to the facility to remove catheter Joy(RN )did very well, and also answered all my questions & concerns Mary (PA) called me next day to follow up. My mom needed to see a urologist so Mary even helped me to get an appointment with urologist by sending a referral read more

As a seasoned R.N. who has worked in most specialties for 35 years I would like to offer my highest reccomendation. Dr. El-Sayid is professional and very experienced. He is an excellent listener and a patient advocate. He is associated with Loma Linda University system. Not easy to do. His staff is knowledgeable and supportive. Financial has never been a issue. The fact that he takes medi-cal should make some of you grateful. Not many docs do because the state pays near nothing! He's a good doc. Give him a try read more

My daughter was seen by the nurse practitioner Melissa. Let me just say an amazing experience. Melissa was great with her, and made my daughter open up. She was so nice to both of us and super patient! read more

During this covid crisis, the staff was friendly and kind. I am glad we decided to use them for our family care needs. The staff was understanding and listened to my concerns. Thank you. I feel better knowing the staff cares. read more

My sons insurance is listed, we were still denied treatment at this facility. Clearly they need to work on their advertising! read more

Premium Care Clinic - Walk-in Clinics Near Me - Corona, California

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Made an appointment early this year and it was a breeze. The staff were very welcoming and I could tell the Doctor was knowledgeable and experienced. I typically don't like doctor appointments because they can be long and boring however, this was quick and the Doctor was very funny which helped out a lot. In addition the facility was new and clean. Definitely will be coming back next time I have medical needs! read more

You can't see the doctor you only can see the nurses you can reach the doctor you can't understand anything from the front Desk they play with you always they give you fake Appointment they will told you Dr he will see you After that if you find your appointment you can not see the Dr They will told you the doctor Is too busy And the nurses she will see you And they will told you you can go to urgent care you can go to emergency room read more

Dr.Khalid, was very professional. I took my spouse to him as we were worried about a sudden pain that happened to her, himself and the staff were very responsive they did all the required tests. He sat with us and went though the findings explaining all of it which was pretty insightful and comforting. Thanks to God and Dr.Khalid's directions she is very good and healthy now. read more

Really great clinic. Serves both as a primary and urgent care and also an exceptional place for medical students and providers. Highly recommend!! read more

I was able to get a same day appt, paperless check in, seen on time, thorough and friendly visit with the PA Cindy. I made an appt today, but they are now certified for Urgent Care and allow walk-ins as well, something this area desperately needs since all the others are at the opposite end of Corona. read more