I had to show up at this facility to get some IV fluids because of severe dehydration and weight…read moreloss. My doctor called in a prescription for the meds and now I have a standing order to show up when I am dehydrated and feeling very weak. I've been sick for 18 months and they just finally gave me a diagnosis. Luckily it's not cancer. It's just something it's just a bunch of ulcers that have stopped me from eating and making me sick to my stomach I appreciate all the great care I was given at this facility and I think the nurse who gives the IV her name is Juliana and she gets 10+ stars for me

Worst experience ever. Short Asian doctor with cross eyes is an embarrassing excuse of a Doctor. He…read morebarely even examined me before trying to write up a prescription. He was beyond rude and told me he can't help me. I went to a different urgent care and they told me the exact opposite advice he did. He gave no explanation of the problem or anything. Waste of time and waste of money. Everyone in this building is rude and everyone here seems to have the same experience. This place will be shut down eventually 100%. DON'T go here

Called in this morning to due to an extremely painful and uncomfortable UTI and the Receptionist…read moredid a wonderful job thoroughly answering my questions and successfully guiding me on how to schedule a Telehealth appointment through their Website to help me get seen as quickly as possible to through the comfort and convenience of my own home! I really appreciate how professional and well trained the Receptionists are here in Communication and instruction etiquette. They were so patient and friendly in explaining how the online Website works and showing me how to navigate the different options online. My first Telehealth appointment was an easy and pleasant success thanks to the terrific Teamwork of the Company and I really appreciate how easy and smooth the online scheduling process is! I definitely recommend scheduling Telehealth appointments for UTIs, it saves so much time and resources eliminating the commute and office wait and the Telehealth Providers are super knowledgeable, caring, and expert Communicators in explaining clearly to me how to heal efficiently from my UTI and take better precautions from preventing them from occuring again in the future!

Has to be in the top worst urgent care experiences so far. At 10am I made an online appointment for…read more1:45pm. I checked in for an appointment 10 minutes earlier and my estimated wait time was 27-42 minutes even though I had an appointment. They send you a text message before your assigned appointment explains that if you are 10 minutes late your appointment will be canceled. But when you arrive they want your payment upfront. Should waive payment if they are over 10 minutes from your assigned appointment. However, their monitor is very inaccurate and misleading as it informs you in real-time what approximate wait time is. The problem is that is was way off. I was not called into the office until 1 hour and 18 minutes. Then it took another 19 minutes for the physician to see me in the exam room. Dr was friendly and I diagnosed and exited the room after 2 minutes after being seen. A couple observations were made from this experience. 1. You are better off getting a better wait time but reporting in person and returning. 2. Just go to ER. I did not see the benefit for making an online appointment. Total waste of time! This is so sad because the VA contracts with this establishment and after this experience I am writing to the VA to inform that they should not renew and future contracts if this is how they treat veterans! I literally could have waited less by driving to the VA hospital ER and getting a better treatment.

Do not come here. Doctor was with me for less than five minutes and after I told him I twisted…read moreduring showering and felt back pain, he stated I needed x-rays, MRI and hip replacement! I'm 57 years old and did not suffer any injury or fall for my compliant of back pain. I needed a note for work and went there because they were on my health insurance authorized provider list. Also, I went back the following day to collect my receipt because I did not receive it on date of service. I later noticed receipt indicated I paid $35., but my bank showed a $36. draft. I called their office this morning and was told, "I told you about the fee" when in fact they did not. I had cash on me on day of visit so I would have just paid cash. She also said "there is a small sign" at front desk, which obviously should be much larger since I did not see it. The $1. fee is not the point, the point here is the fee was not disclosed. Good luck and God bless.

I've been coming to dr. Chidi for years now. He explains the situation in the level that you can…read moreunderstand and figure out the treatment together. Also I can see him when I need to. I don't have to wait for days for an appointment. Nurses in the front office are especially nice & friendly. My only issue is with their billing. The billing company that use is impossible to deal with. Never return your calls and one doesn't know what the other did. They send claims to insurance too late or not at all ... and are too happy to send it to collection agency.

The service here has been hit or miss. The first person I talked to when I tried joining this…read morepractice was a bit impatient and unhelpful when I tried asking logistical questions about signing up with my PCP. Then she got my email address wrong when I tried to sign up for the patient portal. When I called back I spoke with Gwen, who was super friendly and helpful. She corrected the error right away. I arrived early for my first appointment and was taken in at a decent time but it took a while to actually see Dr. Virk. When I met him, he seemed very knowledgeable and patient with my questions and concerns. He seemed like he actually read through the thick patient intake packet I completed. He was warm and genial. He didn't seem to be in a huge rush to get me out of the door. I was pleased with my experience, and felt that the wait was worth it. When I got my lab work done, I messaged Dr. Virk but never received a response from him, only from his staff stating they had sent the message to him. When I tried to call, I left a callback number after a long wait and was never called back, though the automated message stated I was next in line. I left another message on the patient portal explaining this and my availability in trying to schedule an appointment. I did receive a call and voicemail the following morning. When I called back, I immediately received an answer and was able to schedule a phone visit within a few weeks. My previous doctor's office allowed people to schedule appointments online through their patient portal or via text, which I found helpful. I do wish this was the case with this office. I also wish I could see after visit care instructions and information on the patient portal, as I can be forgetful with verbal instructions and would like to be able to refer back on the specific directions my doctor has given. Overall, I like this office, but having a more modern way of scheduling appointments and accessing my health data would make it 5 stars.

I just got new insurance -I called to make an appt. For my blood pressure- they told me I couldn't…read moremake an appt because I owed $100 from a deductible from an insurance I no longer have from 2024- I have no problem paying I just wanted to look into it. Maria at billing was a horrible representation of how Dr. Pat runs her practice. This lady was unprofessional, made you feel dumb if you don't know medical terms she was using, raised her voice at me and was extremely rude... I did call the office back to let them know how business is being handled and I it Shouldn't matter if I'm a new patient or old patient you shouldn't be treated like that.

Dr. Sanchez is an amazing, wonderful doctor who truly listens to his patients and is deeply…read moreconcerned with the quality of care he provides. His office is nice, and the staff has promptly handled all the forms and documents I've needed. I would recommend him over and over again as a family doctor. He takes a common-sense approach and spends ample time with each patient.

That time of year, annual wellness appointment. This has been my doctor for he last five years and…read moreI have nothing but good things to say. Dr Magina is the best and ladies if you're going through the change she's got your back. Office staff friendly and helpful. Shout out to Ebeny. Great job. Office is always nice and clean and no long wait times. The doctor actually spends time with you.

As someone that has been to many Urgent Care facilities in my lifetime I have pretty high…read moreexpectations. Yesterday I came to this facility for the first time and was extremely impressed with the front office staff at check-in. The quality care I received from the doctor was top notch. They were super busy and I was in and out of there in 2 hours. It is extremely convenient that there is a CVS pharmacy in the same parking lot. I highly recommend this Office if you are ever feeling sick, or get injured and are in need of a doctor that really cares.

Pa zoerb , and Stephanie nurse. Very helpful and healed me with no problems. Amazing care quick and…read moreresponsive no problems.

they respond to all my medical needs quickly and they send their nurses n e me to they show up to…read moremy home since I'm bed bound n can't walk the office experience was smooth

Super money hungry over here. They scheduled me as a telemedicine appt when I wanted to come in. I…read morerecommend just going to your local hospital not these irresponsible clinics where these people have no idea what's going on or how to manage patients. Someone else on yelp said his visit with the doctor felt transactional and I 100% agree. Please check the other 1 star reviews before going to this dogshit clinic

Hi I just saw Brigid Riordan and she far exceeded expectations she took her time asked great…read morequestions and got me treated effectively. If you need great treatment go see her and everyone at Citrus Valley is really great highly recommend the entire group.

Thos morning I had the opportunity to see Dr. Lazarus. Dr. Lazarus was so very kind and listen to…read moreme without interruptin. I didnt feel rushed or anxious. After listening to me she came up with a game plan to treat me and made sure I was comfortable with it. My sincere gratitude for her professionalism and willingness to listen and especially help me. Thank you Dr. Lazarus, Alejandra