I called J & J Automotive for a quote on a complete brake job, and they kindly squeezed me in. I…read moredropped off my car, went for a quick bite, and returned to the shop to continue waiting. When I got back, they had just determined that I didn't need brakes after all. Instead, they fixed the sound of metal on metal that usually signals worn brakes--but my pads still had plenty of life left. This wasn't the first time Joe put honesty before profit. On a previous visit, he sent me to the dealer because my issue was likely under warranty--turning down business to save me money. Both times, he charged me next to nothing, and honestly, I felt guilty. I first met Joe because he did amazing work for my son, and now I won't go anywhere else. Twice now, he's had the opportunity to do unnecessary work, and twice he's proven his integrity. I even told him most places would have just taken my money. If you're looking for a trustworthy, skilled, and honest mechanic, J & J Automotive is the place. Joe is a blessing!

I do not like their SHADY BUSINESS PRACTICES. I called and…read moreasked for a quote on a synthetic oil change for a 2019 jeep Cherokee and they quoted 74.95 for 5qts I thought okay 74.95 plus tax isn't too bad. Ill do it. Made an appointment for a couple days out. Took about an hour for them to do it. When I went to pay it turns out they're charging an extra $9.50 because my car needed 6 qts instead of 5. I specifically asked for a quote on MY make and model car and they quoted 5 qts... Wait it gets better... They also charged me an extra $14.95 for an oil filter!! $3 for oil disposal and $1.99 for shop supplies. Never in my 20 yrs of driving and getting oil changes have I ever had to pay extra for a filter, shop supplies or to dispose of oil! THEY ONLY REVEALED ADDITIONAL CHARGES AFTER THE JOB WAS DONE WHICH WAS DONE ON PURPOSE TO DECEIVE ME CONSIDERING THE OIL AND FILTER COSTS $38 BUCKS. So the original $74.95 turned into over $100 QUOTE YOUR CUSTOMERS ACCURATELY BEFORE YOU TOUCH THEIR CARS. Would have gotten 5 stars if I paid what was quoted. It's not about the money, it's about integrity and transparency.

Jeff is a friendly honest & helpful guy! We had a punctured tire which he patched quickly and at a…read moregreat price. He was also very helpful in referring us to another shop for some exterior damage to our car. He informed us that he's been here for 37 years and it shows! He was very welcoming to my husband and I and was very understanding when I thought we could pay with card but he only accepts cash, allowed us to return with the cash next day. This will be our go to if we ever have any other tire/car issues. Thank you Jeff & good time auto!

Jeff and his team have been lifesavers in more than one occasion for all three car-owning arms of…read moreour family. Great work, honest and accurate estimates, no pressure service. Also very informed and helpful insight into the variety of issues that come up with cars ranging from compacts to SUVs in our family. not oy that, they've been a reliable, steadfast support to our elderly parents, bending over backward to help them out in emergency situations. Highly recommended -- so much so, that famiky in Brooklyn bring their cars here to get serviced. Easy five stars.

This is a family owned garage and both Matt and Eve are very knowledgeable. Talking to them I could…read moretell they know auto repair I took my Toyota highlander to their shop. I was getting vibrations in the steering wheel while driving and while braking. It was really loud at high speeds. They found the issue to be stuck brake calipers and fixed it. While they are not inexpensive, they seem to know what they are doing. They did not try to upsell or recommend any unnecessary repairs. We will see how the repair holds up. I will update my review if there are issues with the repair down the road

Total rip off. Went to this guy to change a headlight bulb. I've done it many times for $10-20…read morerange. The guy refused to give me a price before I left the car so I should have bailed but I didn't want to risk a ticket. He charged me $48!! Absurd. Take your biz elsewhere.

Duane and his crew are exceptional. I had a problem that they couldn't diagnose, and they didn't…read morecharge me, but told me to take it to the dealer, and the problem with the turbo was fixed under warranty. No charge. Not many places would do that. They'll continue to get my business going forward. Go to HP for quality service!

Duane is very experienced and seasoned expert car repair mechanic with extreme attention to detail…read more He is a very straightforward and honest about giving feedback/estimate on required repairs. Although sometimes you might feel that the cost of repair is on a higher side but trust me, it's worth it. I have been getting my Honda Civic serviced here for the last 5 years and he has certainly extended my cars life by a few more years. Great customer service with prompt service completion & follow ups after repairs. I highly recommend this place especially if you need a dependable car and to extend your cars life.

I was very satisfied with the repair work My car is running great. Can't say so much for when I…read moretook it to Hyundai. I would recommend this auto repair shop. I feel they are very reasonable in what they charged me

I needed somewhere to get an oil change very quick and efficient. It took longer than I expected…read morefor them to call me and let me know my car was ready. I was told about this place that their prices weren't that high so I called and ask for a price for an oil change for my car I was told $55. The next day when I went to drop off my car the woman at the front desk told me $65 I told her that that wasn't the price that I was told but I just went with it anyway because I didn't have much time to go and find somewhere else. When I went to pick up my car from the shop after getting in oil change my total came out to $80 which I wasn't expecting at all I was still caught up on the $55 price that I was told when I called the previous day asking how much it would be. I doubt I will be coming back due to the confusion and pricing and how long it took them to finish my car which was several hours.

I cannot be more grateful that we lucked out and I called during our travels to vacation, 5 hours…read moreaway from home and needed our car fixed. Stacey was amazing and her husband fixed our car within an hour. We were faced with missing our vacation rental and being stuck in a hotel again. Thankful is an understatement!

My family is new to this area and we had an outstanding mechanic where we lived before. We needed…read morean auto mechanic, we were told to go to Chimney Rock Auto. I have told this place the owner was extremely honest and the prices were very reasonable. I was also told he was very trustworthy and does not pad the bill or do work that is not needed. I am very grateful that We were told to go here. This shop owner and it is family-owned did a fantastic job great price. And what I loved was he showed us the parts that he replaced and why. WE RECOMMEND CHIMNEY ROCK AUTO TO ANYONE WHO WANTS A HONEST MECHANIC THAT DOES A GREAT JOB GREAT PRICE NO gouging. This is the place

Lau's Auto Service is professional, courteous and talented. The owner Jorge is the one you want to…read moresee, as he will always be honest and up front. He's very knowledgeable and been in the auto business over 30 years, and his wealth of knowledge guides his staff to do their absolute best. Jorge really takes the time to get to know all of his customers, and is very respectful and professional. He will steer you in the right direction (no pun intended) on when it's time to make a repair or if it is even just time to trade-up for a new car. My car is older & discontinued by its manufacturer, and thus not easy to source parts for. I'm pleased to say that Lau's auto service always finds what I need to fix my vehicle (not the case with other repair garages I've used!) I appreciate the time and thoughtfulness that the staff puts into their work. My car hasn't run this well in *ages* and I'm really pleased with the service. I bring my car here for regular maintenance in addition to big repairs; Lau's caters to all my routine needs like diagnostics, oil changes, wheel alignment and rotation, etc. Very appreciative that Jorge and his crew will help me find the best parts for a great price, and are always up front and honest about billed services. They have got state of the art equipment, and are always improving! This business is truly a class act, and respectable name in the neighborhood. I will continue to bring my car to these guys as long as it's still with me!!! :) I have also recommended coworkers, friends and family to their service and they've been satisfied as well. Thank you Lau's Auto Service!!!

Been using Valley Auto for years. Excellent repairs and Maintenance. Guy and his mechanics are the…read morebest. You won't be disappointed.

Very disappointed. Took my 2019 Jeep in and described a rattling noise that I identified as either…read morethe sway bar or stabilizer links. I wrote it down for them. After getting a bill for over $1100 the noise was the same and I was told my car was 'out of alignment.' The bill stated: "Services Completed" and listed Vehicle serviced, Alighnment checked and Four Wheel Alignment performed" I've been driving for over 40 years and know when the car pulls left or right or is out of alignment. The noise was very noticeable so there is no chance they took it for a test drive. I have 4 children, work two jobs and my wife works so I can't take a whole day off. My time is valuable. I've been using this place for 15 years but there seems to be new workers in the shop and at the front desk. My wife wanted me to take it back but finding another day off was impossible and after a few weeks went by why bother taking it back to the place that didn't fix it? I took it to another place and described the noise and the mechanic took it for a test drive, examined it andit was the stabilizer links on both front wheels. $60 each and with labor $120 my car drives like a new car. In the car repair business it's all about trust. Allan F. Wright