We met with Luis Figueroa (President of CSM) some back in 2020 to come up with designs for our back…read morepatio. He worked with us, and had some great concepts. We paid him a healthy fee (about 15% above competitor quotes) because we believed in his sales pitch of what he could do. I've never felt like more of a fool. When working up the designs we settled on constructing a patio using a patterned and styled stamped concrete with a fieldstone-lined firepit at the edge to make a beautiful centerpiece to our rural Loudoun home. There were a number of delays and slipped schedules getting started, but we didn't think anything of it (now I know they were indicators of Luis' trademark mismanagement and lack of professionalism). I started to get concerned as I watched the crew fumbling with how to stamp concrete. His crew (including his lead stonemason) stood around scratching their heads a bit as they looked at the stamps, sometimes looking on their phones (I now surmise they were looking up how to do it). In the end, they couldn't get the freshly poured concrete stamped, and instead, graded it flat. Once it was dry, they proceeded to lay a veneer of concrete on top (approximately 1cm thick) and stamp that. If you have any idea how stamped concrete works (as I do now that I've had to learn) and/or can visualize how the bonding would work in this scenario, this is all kinds of wrong, as the thin layer of stamped concrete on top cracks and pops off in high heat or low cold. When Luis came by for his final walkthrough (with his girlfriend of the moment on his arm, in what set the tone for his unprofessionalism the rest of the engagement), he assured us it would settle well and the color (which came out blue) would settle down. Fast forward 6 months: The concrete is cracked, bluer, and the firepit had sprouted seams from where it was losing its foundation to due woefully inadequate footings. At this point I reached out to Luis and my troubles really began. To call him non-responsive would feel too kind. It took several calls and emails before I got him on the phone, and rather than listen and parse my complaints, he unloaded his own woes upon me as he was struggling through labor shortages during COVID. He promised to get me on the schedule in the next month. Two months later, he had not reached out. So, I reached back out to him (again, taking several calls/emails before getting a response). Again, he promised, again, he ghosted. This process repeated for a year. In each instance, rather than listen to my complaints on how poor CMS' workmanship was (my patio continued to crumble), he complained to me about his own professional (and sometimes personal) life. On the 4th or fifth round I grew frustrated, and made an implication of investigating legal action if he couldn't give me at least some kind of commitment--and within hours, he responded back to me with his legal council copied, promising that he is "very well represented and it would not go well for me." A contractor who can produce a Lawyer in minutes, but cannot schedule a competent concrete finishing crew is not the right kind of contractor. Obviously, I didn't engage counsel--as small claims would not be able to reclaim the losses I incurred hiring him to assemble an overcharged pile of rubble in my back yard... It's been 16 months since he last promised he would get back to me. I've long-since given up on the $20k+ I've wasted, and hired another contractor to re-do the work he did. I will add, the new contractor had no trouble finding labor in the same market, and marveled at how shallow the footers for my firepit/patio had been dug and was surprised it had stood up as well as it had (which wasn't saying much). Luis is the least reputable contractor I have ever engaged with. Unprofessional, and devoid of any sense of accountability. He like that friend of a friend who offers to help you with something, comes over, does 60% of it.

I had a very negative experience with CSM. The owner, Luis had a great vision for the project, but…read morethe communication was horrible, he didn't oversee the subcontractors who did the work for him, and he basically disappeared halfway through the work. Sometimes a month or more would pass without him responding to multiple texts/emails. Some of the stonework was measured improperly and needed to be demolished and redone twice. He ended up leaving several parts of the job not done at the end. He blew past his schedule by about a half year only to leave the job unfinished (I have someone else completing it) and me incredibly frustrated. Do not recommend.

I have had an annual contract with Weiler's for many years, for lawn care, mulching, and regular…read moretrimming and weeding, as needed. The employees are excellent, friendly, and hard working. Today, they completed a summer cleanup and mulching, and my yard looks fantastic. In addition, Will Weiler has provided great solutions to stormwater runoff issues in my back yard due to new construction next door. I no longer have a lake in my back yard when it rains, thanks to the excellent solution that Will designed and his crew accomplished.

I recently moved to Arlington and wanted to hire a landscaping/mowing company. I called a few…read moreplaces for estimates, and Weiler's was the most responsive and gave me an estimate within a day. In fact, the owner of the business is the one who called me and provided me with the estimate. That impressed me. Then when I wanted some landscaping done in my front yard, it was the owner himself who came out to discuss what I wanted done. He even worked with me to come out on a weekend morning because I work during the week. Highly recommend them, as they are super responsive and get the job done

Avoid this company at all costs. Our experience was one of the most frustrating, drawn-out, and…read moredisappointing projects we've ever been through. What was supposed to be a simple two-bathroom renovation turned into an eight-month nightmare of shoddy workmanship, repeated mistakes, and endless delays caused by inexperienced, poorly managed crews. The basement bathroom had to be redone multiple times by different teams, each creating new issues to fix. Even after the company admitted to the problems and agreed to cancel the second bathroom, they dragged their feet for weeks, dodged questions about refunds, and even implied the leftover materials were our problem. When they finally agreed to pick them up, they had the nerve to charge us for their time -- all while ignoring the fact that materials meant for the unfinished second bathroom were used to redo the first one (yes, the same shower was tiled three times because of poor workmanship). Throughout the process, there was zero transparency -- constantly changing explanations, inconsistent numbers, and confusing or incomplete accounting. Getting a straight answer or a complete document required multiple follow-ups. And while they admitted more than once that the project had been mishandled, there was no accountability, no ownership, and no urgency to make things right. We started this project in good faith and with patience, but it became painfully clear that customer satisfaction and integrity are not values this company upholds. If you care about honesty, professionalism, and clear communication, look elsewhere. Hard pass.

I don't recommend this company because their hepfulness is non-existent after the sale. We engaged…read moreHB Home Services to install 20+ new windows by Provia in our home in 2019, cost about $12,000, and we were happy with the result...at the time. The installation crew was quick, efficient, and friendly. However this week, we had a spring on one of the double-hung windows that allows raising/lowering the window. We thought no problem, HB or Provia would replace the spring under warranty...until we called HB. HB told us it would cost $150 for them to come out, if they didn't have the part(s) needed, it would cost another $150 for them to come back, the part would be covered. Seems way to high to replace a part we can buy for $8 and requires removing/replacing two screws. HB wouldn't even help by providing the part number. Now its become a pointing game, HB points at Provia and their supplier, the supplier only deals in wholesale, Provia points at HB. Given this current experience, I can't recommend any of the companies involved! Now, I can't even get a call back from the someone at HB that can resolve the situation!

Did not have a good experience with the sales person. Kept asking for my husband. I mentioned I…read morewould not be making a decision that day or ready to schedule. He wouldn't give me a quote on paper and the quote to decide to use them was 6 k less than a 30 day quote. Sounds fishy . Then he got mad.

My wife and I walked into Premier without an appointment or any advanced notice to shop for a…read morecarpet runner for a newly installed stairway. The owner greeted us and showed us quite a few samples of what he had available. It was quite a selection. He also showed us around the store, which had a wide selection of floor and wall coverings, as well as some high end appliances and kitchen cabinetry. We purchased a runner and arranged for its installation, which went flawlessly. The owner is such a nice guy and was such a pleasure to work with, that he will always have our business.

I was really hoping to have a better experience. Before hiring J. Splash Power Wash, I specifically…read morespoke with the owner because I was concerned about harsh chemicals and protecting my landscaping--especially my herb garden. I made it very clear that I did not want harsh chemicals used in a way that would damage my house or my plants, and I was assured that everything would be rinsed thoroughly and flowers would be covered. Unfortunately, after the service, my herb garden was ruined, and several flowers on the other side of my home also died. While I appreciate that they provided information about the cleaning solution they use, the outcome speaks for itself. Whether it was the solution itself, the dilution, or insufficient rinsing, my plants were damaged despite my expressing this concern in advance. I'm very disappointed because this was the one issue I specifically asked them to avoid. The house was cleaned, but replacing a herb garden and flowers is both frustrating and expensive. I wish I had gone with a company that had a more established track record of consistently excellent reviews.

He was on time and did a very good job. He did the front and back of my townhouse. I'll use them…read moreagain next year.

Folks at Dream Floors Inc. are honest hardworking professionals with superior craftsmanship!…read more We moved in to our new home two weeks ago, and the first thing we did was to replace carpet to hardwood on the upper level. We collected contractor recommendations from friends, read reviews online and compared quotes from three different contractors. Dream Floors Inc.'s offer was the most competitive, so we chose them. And we re happy that we did! Lee, the owner of Dream Floors Inc., together with his two colleagues removed the carpet, eliminated screeching from the floors, and installed the hardwood seamlessly. They also replaced our staircases and railings with hardwood, matching the stain with our choice of the new floor boards. It all took two full days of hard work for the three of them. The result is a healthy environment and great quality floors which contrasts beautifully with the new color of the walls in our new home. I highly recommend Dream Floors Inc!

Mr. Lee's team is exceptionally professional and responsible. Quote was done the next day after…read morecall and price is amazingly affordable. They informed me a time range and showed up on time everyday. We had three stories' floor including two sets of stairs to finish in the newly purchased house. After communication, Mr.Lee understood our urgent needs, soon arranged the installation the week after and finished the project one day early. After the project complete, we found one nail pushed up few days later (could be because of high and humid weather), he even came back on holiday to check and fix it! What a terrific team that l'm happy to recommend to all my family and friends!

IAP Home Improvements is a great choice for any home project. Miguel is not going to upcharge and…read morehis team is great!! Highly recommend!

Miguel and Dennis of IAP Home Improvements run a great team and operation. They did an outstanding…read morejob on my full kitchen remodel and came highly recommended from a friend. Their quote was competitively priced compared to other contractors. I selected IAP Home Improvements not only because their quote was competitively priced--but because they were very responsive and followed through on each call and every step of the process. They came over to take measurements exactly when they said they would, and they prepared their quote quickly. They were very thoughtful and professional with all answers to questions I had. I quickly knew this was the right team. They confirmed this throughout my project. Miguel and Dennis were communicative during the project, kept the work area clean, they were here daily Mon-Fri getting it done, and they had a consistent and very trustworthy work crew. They made sure every cabinet was perfect--door handles level, doors aligned--all of it. Very importantly--they finished my project on time, despite me making some changes to the project along the way. I highly recommend them and frankly--cannot over-recommend them enough. I wish all my contractors were like this team. Great work, IAP Home Improvements.

When we purchased our home, we inherited a very unique front stoop. We loved the round cathedral…read moreshape and large size but the original wood material proved very hard to keep in good condition through the seasons and so we decided to replace it with Pennsylvania Blue flagstone. We contacted several contractors for estimates to compare. But Luis, the owner of Leon's Masonry Services, stood out immediately for his knowledge, thorough explanations of process, Class A contractor license status and his videos of previous projects that allow you to see the quality of work and material from start to finish. He provided a detailed and fair estimate, clearly outlining the scope of work and was flexible to work toward our budget. Luis and his two-man crew are true craftsmen and he works directly on each project. They were hardworking, thoughtful and professional throughout the entire project. And our project was a true demonstration of their skills since it required extensive stone cutting and shaping without rushing to achieve the vision. From demolition to installation, their work was exceptional. They were efficient, well-organized, and took the time to clean up at the end of each day. It is clear from the results that Luis and his team knew exactly what they were doing. We would highly recommend Luis and his team at Leon's Masonry Services for any project!

We hired Leon to replace the crowns on two chimneys and related brick tuckpointing. I recommend…read moreLeon on all fronts: price, quality of work, and professionalism. Right from the start, I was impressed with his communication, responding within the day to schedule my request for a quotation. He clearly explained the scope of work and the pros/cons of each option. His sales approach was matter-of-fact with zero pressure. Our chimney work was a three-day job and his crew would organize their equipment and clean up at the end of each day. We also appreciated that he sent a short video summary/complipation of the work that his team preformed.