I went with this company after reading the great 5 star reviews on their website and getting a decent quote (1st clue to them not being professional is that they didn't do an in-person survey of our house; instead I filled out an online form then was sent a quote). Little did I know they turned out to be not so professional and not as great as all the reviews say they were, if those reviews are even true. Lets just say if you've already packed all your items and just need people to move your stuff, these guys can prob handle it. If not, you'll be paying more than you expected. Issues I had with them: 1. The guy I communicated with the entire time got the move date wrong. 2. He offered the 3-guy move for $100/hr up to 8 hrs, $110/hr after 8 hrs, then forgot we agreed on it and asked if I wanted to take advantage of this deal again. 3. They showed up with no boxes (only some bags) even though their website states they'd get your items to your new place "safely and securely" plus we had discussed boxes in our emails (what moving co doesn't have boxes??!!); the guy called his wife to go buy boxes and wrapping paper at Home Depot. His excuse, "Oh, well we spoke so long ago, I forgot." Really?? Dude, it was all by email and text, just look back and read it. 4. My husband said he had to "instruct" the guys when packing (why would he if they were actually professionals??). 5. After about 8.5 hrs we called it quits even though not everything had gotten moved as we didn't want to pay them any more than we were going to; the main guy told my husband the total and we wrote them a check but never got a receipt (also, "we stopped taking credit cards because they were charging too much, so we only take cash or check now"). 6. They left the sliding door in the basement wide open at the previous house (property manager came by and saw it open thinking we were in the house but we weren't), surprised there wasn't a family of deer or a bunch of bugs/animals in the house. Also, they showed up in a U-haul truck. I had wondered if they rent one for every move they do or maybe the guy bought one for his co? Not sure but was weird. They were all nice but were def not professional movers. My husband made a point about the guy making things right by getting boxes and getting some things boxed up and didn't charge us for the boxes but still, this is something we shouldn't have to deal with as the guy claimed they'd box up anything we hadn't yet. It took us another 8 days of going back and forth to finally finish the move, all because Prestige Movers messed up. This was the most stressful, exhausting, longest move ever and I would not wish this stress on anyone. Go with someone else unless you want to be stressed out! read more

This company screwed my mom over so bad! They are not accredited with the better business bureau, they charged $5500 to move my mom from Caledonia to Arkansas, which she paid a few weeks before the date she had to be out of her house! These guys showed up in a 26' ft UHAUL! When myself and rest of family showed up we knew there was no possible way to fit my mom's property in this truck! I went on Facebook and read reviews(owner has either blocked us or removed his page now, after my review on there) and I read about the same 26ft UHAUL being used at another job, all the other owners items wouldn't fit and Dan (prestige owner) charged more money or they had to leave stuff behind! When we stressed our concern to Dan, he threatened numerous times to unload the truck and leave! Then I specifically asked him if he plans to move all of my moms belongings, and not charge her more! He said "yes I plan to move her for what she paid" it took 15 hours to load the truck and my mom calls me crying, stating that they will not be able to get all of her things unless she pays them $550 more! They were out of room! I drove back there and confronted Dan once again, he screamed at me that he is unloading the truck and done! I had to tell him that I would call the police on him , he lied verbally and broke his contract with my mom! She had to leave behind so much of her life possessions that she needed and he did not care at all! He was so rude, my mom is on SSI disability and lost so much with this dishonest, nonprofessional company! She lost so much expensive equipment and furniture and had to pick and choose what she needed most! How unfair and dishonest! I would not recommend this company to anyone! We will be taking all steps necessary through news, law, and police to make this company pay for the utter hell my mom went through, and sadness they have caused all of us that love her! I cannot believe any so called business would treat their customers this way. Then it took the 51 hours to bring her furniture 889 miles away! A 13 hour drive...RUN before calling this company! read more

They did a small move for me across the state. I was not home to watch them but had a friend there. They told her they couldn't get the desk up the stairs because the stairs were too narrow which was BS. I moved bigger things upstairs. So, they put the desk in the garage...good job for a moving company. When I got home I looked at the desk and it was damaged. They turned the desk toward the wall so it wouldn't be noticed. And they didn't even leave the damaged piece there. I contacted the owner and sent pictures. He said, they admitted to damaging it and didn't want to get fired. So, they didn't say anything. The owner said he fired them. Both were young kids. One was obese and out of breath just moving a small piece of furniture. The other was a skinny guy that looked 12. So, if you use this company which I DO NOT recommend and see 2 guys that look like that you should cancel the move quick. After admitting they damaged the desk and lied about it the owner said he would pay for it and send me a check. Well its about 2 months since the move and I haven't received anything. The weren't that much cheaper than the other movers out there like 2 men and a truck. But, I figured it was a small move and I would give the local company a shot. Well that's the last time I go with a company like that. It's run by kids that have no ethics and are not trustworthy with your valuable furniture. SO, STAY AWAY FROM PRESTIGE MOVERS!!! read more

My daughter and her fiancé hired Prestige to completely move them (Pack up and deliver). The movers ran out of packing material and started using t-shirts, whatever they could find (of ours) to wrap things. The quote they gave them was so far off, the movers took triple the time to move and charged way more than the quote. They ruined my daughter's wedding shoes, they broke a desk and damaged a dresser. We are still trying to recoup the money for the items. Worst movers, worst customer service. read more

We did a walk thru Previous to the move and Dan Told me their is no problem he said he could get everything ,I had no Idea he was using a U-Haul truck I saw that in the driveway when they pulled in and said this will not get all my thing's he Guaranteed me it would and Then when he got to the end of the truck he told me to choose what thing's I really needed and left the rest I really wanted ALL my thing's I worked hard my whole life to buy them and cannot replace then Like my Deck Table Set, Park Bench, Now I have nothing to put on my deck @ my new home he told me he would set up and account @ Walmart to get another table set for me but first he was going to try to make me pay EXTRA $550.00 to get a trailer to pull behind it to be able to get it all I Paid him the whole Amount up front and had No Money left. Then I was Very upset with their 2 1/1 day to go 14 hour drive to my New Home it took them 51 Hour's to show up with nothing to sit on or no bed's to sleep on stayed up all hour's of the night waiting for them to arrive.. Very Disapointed in Leaving 1/4 on my thing's and their Time getting it to the Destination.. and Dan Wierkz Promised to buy me an outdoor table set for my deck Now he better come thru on this as Promised for me. read more

I was having Prestige pack a U-Haul that I would be driving. I was already packed up, so can't speak to their packing abilities generally, but they did wrap the couple of furniture pieces that I was taking very well. We did a walk-through and I showed them everything that was going. They did a wonderful job of packing everything tightly and making sure heavy boxes were on the bottom with the lighter stuff up top. I was only filling about 1/3 of the truck at that stop, so before we started, they explained that they'd build as flat a wall as possible, then put my mattress and box spring at the back to so I wouldn't have to worry about things shifting before I filled the rest. Were very polite, asked questions about anything they were unsure about, and finished quicker than I expected! read more