I enjoy coming here! They got a new owner around the holidays and have made big changes. Updates…read morewith equipment, lay out and more. I get Russian manicures and pedicures. They aren't cheap but they take their time and the results are great.

So I will say my rating this low was initially based off of the pricing but I went lower after…read morelooking at the quality. I'll attach what I got below - but I don't feel like they are honest with the pricing. Somehow, a $35 service went to $106. I'll attach a pic of my receipt below but when I asked her to explain how French tips made the service go up $70. Her response was "well you asked for that" but like.... I feel like I got charged more than I should have. The front desk lady also said "well you didn't have to get French tips you could have just gotten your toes painted..." which yes duh I could have but I didn't want that. Also, I wasn't aware but apparently you can walk in and just say "just paint my toes", you don't have to pick one of the services from the menu? (I didn't know this but feel like that should be public knowledge). With all this and the quality coming out not the cleanest, I would not recommend this location.

Got there by 2p didn't get tended to til 3pm. No line, no crowd. I've gone to plenty of "hole in…read morethe wall" nail shops who got me in and out with fantastic results, but never have I ever had to wait so long to get a full set during an early weekday afternoon. I took a chance on this spot bc I needed to get my nails done quick and while the results are satisfactory, sadly my overall experience was disappointing.

This was my first time back with the new management and i loved it! Very fair price & AMAZING work…read morewas done! Definitely my new go-to nail spot!

I tried to make this my regular nail salon. The manager is so rude to me every time and the last…read moretime I went she said SHE was in a hurry, despite HER telling me what time to come for my nails. I sure hope the owner reads these reviews because when you scare away a good customer that publishes a local magazine, I will definitely not be recommending to all my friends and clients in houston. They even answer the phone.

Literally only wanted a simply acrylic overlay on my big toe as my mail was chipped. Their overlay…read morewas a deep purple color so when you get a French manicure your toe will literally look very purple vs a clear nail color When I told them they tried to blame it on my toe nail lol I told the owner no it's your very purple liquid you're using on the nail They will get an attitude often when you point out something and the overlay shape was horrid I've tried to give them a couple of chances but no I had them removed it and went elsewhere pay a little more get the job done right

Dropped into this place last minute and was really impressed! The service was fast and thorough…read more They offer more than just gel nails--I forgot the name of the service, but it involves multiple layers of polish and very detailed work. I'm about a week in, and my nails are still in great shape. I was told they can last up to three weeks! I got the cat-eye design, which I wouldn't recommend for short nails, but I'm getting used to it. I can definitely see myself coming back here, especially before vacations, for some fun designs.

This place is very beautiful inside, the decor is so pretty and relaxing. They do gel only but they…read morecan do very cool designs, and my favorite would be the cat eye designs. I also tried out their eyelash extensions. I'm so impressed with the natural approach. The eyelashes are thin and soft unlike most salons that make them thick and uncomfortable. The lash process was so comfortable and relaxing I nearly fell asleep I'm definitely going back to find out the best lash style for me.

Absolutely love this place! My nails came out perfect, thank you Helen and the staff is always so…read morefriendly. Super clean and relaxing environment. I'll definitely be back!

Came as a walk in with my grandmother mid day on a Monday and were immediately attended to. From…read morethe moment we stepped in, it was very apparent how excellent their customer service was. They were very kind and gentle with my grandmother which meant so much to me. They offered beverages to us, explained the different services that were offered, and truly made the experience feel like a spa experience--something I feel that many nail salons are missing nowadays. They also used cleaned & sanitized equipment, which is an essential! My only gripe was that my grandmothers nails messed up after she went to the restroom, I think they weren't completely dry. She just got regular polish and although she waited for about 15+ minutes I think she would have benefited from using a fan to assist with the drying. To my surprise, I got gel on my toes and one of my toes also chipped a day later--which has never happened to me with getting gel elsewhere. Despite this, I feel like the customer service & experience was very exceptional and I will most definitely be coming back because of that!

I ABSOLUTELY NOT RECOMMEND THIS PLACE!! Cathy; the owner is…read morethe worse customer service person ever!! She's is nice only with certain people, she ignores me when i walk in, I was setting down for 35 minutes and the owner and the other lady NEVER asked me what I need!! That makes me feel so uncomfortable which it turns the atmosphere very heavy. Anyways after 20 minutes later 2 ladies came in and Cathy (the owner) and the other lady welcomed them very kindly and nice then 10 minutes later another lady came in and they welcomed her with a very nice attitude then few minutes later Cathy finished with the lady what she was working when I came in then she call one of the ladies came after me!!! THAT WAS TO MUCH!! so I just decided to leave with the termination to NEVER CAME BACK AGAIN IN MY LIFE!!!

cathy did it again fall here we come! She's quick,…read moreprofessional and the place is always clean..

I really love chi nails Me and My mom have been going to chi nails for about 8 years or 4 years now…read moreI would definitely recommend chi nails to anybody that wants to come to chi nails

I really do love this place I have been here for over 6 years I get my nails done on occasions…read morewhich is often because I always have something I have had many great experiences but this time the lady that did my nails was not I she couldn't do acrylic flowers and keep trying to make me get flowers gems like on my middle because I eventually saw how she did her acrylic flowers on my pinky they looked like blobs of white I got my nails done Wednesday and they fell apart that Friday the flower stencils on my middle finger either completely fell off or broke both of my pinky fell off mind u this is not even 2 full days after and she forgot top coat on one of my nails causing the paint to be funky which i fixed myself I also tried to call and let them know but there phone does not work I like almost half and hour away I am going back tomorrow Monday to see if they can give me a refund or redo these again I don't blame the place I blame the lady that did my nails that day

Their scalp massage/head spa is the most relaxing thing ever especially for people who feel like…read morethey have a lot of tension from hair styling or are needing some relaxation time. HIGHLY recommend it to everybody regardless of length of hair! This place is a gem.. welcoming and calm atmosphere, and it makes you feel at home. Very friendly workers!!! My hair feels much softer, and I feel like I could fall asleep. Complimentary hair dryer and straightener are available afterwards also!

[Crosspost from Google] I've been coming to this salon for a…read morelittle over a decade and won't go anywhere else. No one else has truly cared about my nail health. There's no rushing you from station to station to get you out the door. My nails curve naturally and they take time to shape and protect them from breaking. My natural nails are super long and strong--people always ask if they're fake! The products they use don't leave dips in my nails and my nails are so protected that they survive at least a month of daily typing, furniture assembly, and playing with my energetic dog. The designs and care they've done for me over the years have been amazing, and I always leave (and return) happy. Highly recommend! All pictures are of my natural nails.