I went here to get shellac nails since they were closer than my usual nail salon. The nail tech…read moreapplied 3 layers without letting my nails cure properly and my nails ended up dry on the outside and still wet on the inside. They appeared droopy immediately after. My nails peeled after 3 days. As someone who has gotten shellac for years, i've never had them peel like this. When i went to my usual nail salon to fix the nails that peeled, they let me know that they were done poorly and didn't dry. I would not recommend for shellac.

DONT GO HERE THEY HAVE BED BUGS! I have been going here on and off for over 10 years, but…read moreconsistently been going for the past two years. I always get my full set done by Nina and always call ahead of time to book an appointment but the experience I had yesterday I will never go back as I was sitting in the chair getting my full set done by Nina that took about 2 hours but for the last 30 to 20 minutes I started itching really bad on my buttocks. I didn't know what it was and I kept thinking it would go away. I saw fruit flies flying, and I just assumed maybe it's the fruit flies biting me, but the itching was getting worse and worse at this point Nina was painting my nails I got shellac and you know how you have to put it under the light so I couldn't scratch my buttocks. I was suffering, but I was trying to hold it in because I was embarrassed. How can I say wait let me scratch my butt. So I waited until she was finished as soon as she was done I rushed to the restroom and took my pants off and shook it. I saw one bed bug fall off. I looked inside my pants and saw blood stains from where the bedbug had bitten me. I started examining my buttock and saw large bumps all over my right butt cheek. They itched so bad. at that point I started taking pictures just so I could see more clearly. I was so disgusted. I put on my pants and proceeded to go to the front to inform management. Kim and the other manager was very dismissive and told me no we don't have bedbugs we have leather seats. How can bedbugs get in leather seats? I proceeded to show them the pictures and they dismissed me. They said no they don't have bedbugs. I was so shocked. I am a long time Customer and always pay. It's never been an issue for me. I told them that I'm just letting them know so they can do something about it and that I'm not looking to get free service or anything they continue to dismiss me and say no we don't have bedbugs and walk off. Kim came back was very rude and told me OK. The most we can do is give you 10% 0ff... My full set was only 64 dollars so it went down to 54. They didn't care about the injury I suffered in their business. So I proceeded to pay and told them I will never come back. I even showed them the bed bug cause I wrapped it up in tissue and they still said they don't have bed bugs. DONT GO HERE THEY HAVE BED BUGS!

Iconic has been great! I'm already a repeat customer. Service is always excellent and the drinks…read moreare great. After multiple visit with amazing nail services, I can't wait to try the head spa! Pro tip: get the Viet coffee #lifechanger

Located right on Eldridge in the shopping strip next to Target. My first time here I came for a…read morepedicure. It was super simple to make an appointment on their website and you receive a confirmation text as well. I came on a Friday morning and they were already pretty busy. This is a nice, huge, clean salon. You pick a color and then wait to be called. They offer complimentary drinks such as bottled water, juices, coffee, etc. I opted for cranberry juice. Big screen tvs on all corners of the salon so you can watch TV. They have a basic pedicure for $32 but chose to get the Bahama Breeze $40 which was amazing! The only thing I was thrown off was paying at the end it asked for tip percentage when I already tipped the woman who did my pedicure in cash. Other than that I will definitely return.

3 years strong! And EVERYTIME they're gonna get the job DONE perfectly, professionally and with…read moregood attitudes! NINA for pedicures? ABSOLUTELY....KIM, TIM or HENRY for full sets! Promise won't disappoint!

1 STAR -- $90 FOR THIS?!…read more Absolutely horrible experience. My nails were uneven, and I literally had to tell the guy doing my pedicure to fix issues that the manicure tech should have caught and corrected. Even after that, my nails STILL looked messy and uneven. They also didn't use any type of light while doing my nails, which honestly explains a lot because the final result looked rushed and poorly done. My hands were sore afterward, and I know I was cut on my toes because THEY HURT NOW. On top of the bad work, I felt extremely rushed. The staff kept complimenting me over and over, seemingly expecting that to influence me into leaving a bigger tip. News flash: I love myself just fine compliments aren't going to make me ignore poor service or pay extra for work that wasn't done properly. If anything, it made me uncomfortable. I paid $90 for this and expected quality work--not rushed, uneven nails and sore, cut-up toes. If you're going to charge that much, the service should actually reflect the price. PLEASE either shut this place down or hire staff who actually know what they're doing. This was my LAST time coming here. Save your money and BEWARE. Money hungry and quality nowhere to be found.

I don't remember leaving this review-but it still stands. I went Friday and *deep sigh* i'm not…read moresure what happened but I won't be back. The acrylic is super thin and she didn't cover my whole nail so instead she used the emory board to shave it down instead. Today is Sunday and I'm pretty sure I'll be popping them off. Waste of money.

AVOID THIS ESTABLISHMENT AT ALL COST!! ******Go to Kathy…read moreNail Spa instead! ****** I am highly disappointed in this place. I first came here on December 12th, last year (2023). At that time the service requested was a full set and pedicure. I ended up paying $135+ for the services due to various factors (nail length, nail shape, etc.) The service requested today (January 15th) was a soak off and manicure with shellac. I made an appointment an hour prior, so that way I can secure my spot and notify the lady on what service I wanted ahead of time. Once I arrived, the lady was aware that I was the 11:30a appointment, however, was unclear on what services I needed. The quality of customer service was unprofessional. I asked for a soak off multiple times yet the lady continued to drill my nail bed, and started to use the tip of a fake nail to separate the colored powder from my nail bed until I snatched my hand from hers. I understand that a soak off is time consuming but her process was going to damage my nails. Once she finished removing the fake nail and powder, next was a manicure with shellac. She brought a glass bowl with marbles and water. When I asked the lady if I can have warmer water to soak my hands she claimed that I took to long to put my hands in and that's why it's cold. The water was extremely cold, there was no possible way that the water went from hot to cold that fast, and it was freezing outside! Overall, the vibe is very unprofessional and uncomfortable. As a customer, I noticed that the staff started to get overwhelmed when customers started pouring in. I honestly felt unappreciated since every other customer in their wanted full sets and i just wanted a simple manicure. There was no professional greeting (I.e, "Good morning, how are you? How can we help?"), or attentive listening. I repeated myself multiple times to get my point across. Never coming back! I'm fortunate to find another nail shop that did a wonderful job on my nails: Kathy Nail Spa.

Been going here for years! They do the absolute best pedicures. Great customer service as well.read more

Went here on a nice Saturday off and got ripped off. $40 for a classic/standard pedicure. Even when…read morethe priced listed was $23 she charged me $17 for shellac. This is robbery. I understand we all going through a financial crisis, however, this is not the place for sympathy . I could have argued with her. I did not. I simply just gave her the money. Never again.

The customer service at onyx is one of a kind! Not only are they very nice and attentive but they…read moreare detailed and on point with their work. Genuinely enjoy getting my toes and nails done here. Definitely recommend !

Horrible customer service. I arrived with about 50 minutes left before closing and was still…read morerefused service. The way I was treated felt discriminatory and racially motivated, which made the experience extremely uncomfortable and unacceptable. I will not be returning and would not recommend this place.

The owner is amazing ! I love this nail shop, the service is great and very efficient . Everyone is…read moregood so you can come at anytime. It's clean and relaxing. Reminds you of why you came .... to get pampered! Truly amazing experience

Absolutely love this place! Ben and the whole staff are so sweet and take great pride in each…read moreservice they offer. I highly recommend coming here! Pictured is a shellac mani "opi Coco Cola" done by Penny :)

I ABSOLUTELY NOT RECOMMEND THIS PLACE!! Cathy; the owner is…read morethe worse customer service person ever!! She's is nice only with certain people, she ignores me when i walk in, I was setting down for 35 minutes and the owner and the other lady NEVER asked me what I need!! That makes me feel so uncomfortable which it turns the atmosphere very heavy. Anyways after 20 minutes later 2 ladies came in and Cathy (the owner) and the other lady welcomed them very kindly and nice then 10 minutes later another lady came in and they welcomed her with a very nice attitude then few minutes later Cathy finished with the lady what she was working when I came in then she call one of the ladies came after me!!! THAT WAS TO MUCH!! so I just decided to leave with the termination to NEVER CAME BACK AGAIN IN MY LIFE!!!

cathy did it again fall here we come! She's quick,…read moreprofessional and the place is always clean..