I reached out to Michelle for a tone touch up, originally. She was very accommodating with my…read moreschedule. When I arrived, she had me wear a robe to protect my clothes then placed another robe on top. We went over what I wanted/expectations management. She went over what she can do and what she couldn't based in my hair type (Asian straight hair) and previous hair coloring/balayage. I went with her first solution to do a partial highlight to blend in my previous balayage. She did suggest to do a re-tone if I didn't want to spend more time and money on my hair. She took her time and I never felt rushed. I am really pleased with how my hair turned out. I recommend reaching out to Michelle and book your appointment ahead of time! P.S.- If you're a dog person, you'll be meet Cookie, the salon pup. She very sweet and loves being petted.

This was my first time visiting the salon since the first COVID lockdown. Even though it's been…read moresuch a long time since I saw Michelle, she remembered how I like my haircut and knew exactly what I wanted! She really cares for her clients and it really shows. The salon was clean, everyone was required to wear a face mask, and clients were socially distanced. In the midst of everything going on with COVID, I appreciate that the salon is doing everything they can to make all their clients and staff feel safe!

I had a great experience getting my haircut with Jaime! This was actually my first time at a hair…read moresalon, so I was already feeling pretty nervousespecially after running late. My appointment was at 10:00 AM, but due to traffic I didn't arrive until 10:25. I felt awful, but Jaime was incredibly kind and understanding, and still took me in right away without any frustration. Once in the chair, everything went smoothly. She gave me a relaxing wash and a quick but thorough cut that turned out just how I wanted. She even shared helpful tips on how to maintain the style at home. Despite my late arrival, I was out by 11:18. The whole experience was efficient, pleasant, and professional. I tipped her well and will definitely be coming back, next time on time!

I booked Alex for a cut and perm. The cut was great. Alex listened to my needs and he was open to…read morecommunicate in turns of aesthetics and stuff. I was surprised that my hair weren't shampooed at all during my service. I did a perm so he rinsed my hair a couple times.. but no shampoo before or after. The worst thing is their towel on the washing bed (the one that would contact with your neck). It smells (like dirty towels) and the location got contact with it felt itchy afterwards the smell from the dirty towel remains on my neck as well until I shower at home this should never happen at a four dollar sign salon. Besides that, the store was clean and quiet. My appointment was 1PM - 4 PM. Only two people were working at that time--the two owners. Tbh it was the first time I saw a hairdresser do everything himself--all the preparation, cut, perming, washing, etc. The limitation of staff resulted in lack of attentiveness. During the perm, the medicine touched my face, and overall the experience was not up to the standard. I really hope that they can improve because hair coco has lots of potentials.

Ellie is hands down one of the best in the industry. When I have no idea what I want to do, she…read morealways has such fantastic vision and suggestions. When I do know exactly what I want, she nails the colors and design every time. She gives me such confidence and leaves me with such a big smile. And it definitely helps that I endlessly get compliments on my hair all the time. I promise you, you can't go wrong with Ellie Em! Thank you Ellie. You are and forever will be my go to!

Her style is truly a work of art -- absolutely gorgeous, I couldn't be happier! I keep coming back…read morebecause she always puts her heart and care into every visit, creating elegant and stylish looks every time. I can't wait to visit her newly designed salon again soon -- it's so perfectly her.

Waste of time & money. Booked an appointment for an all over color and a haircut-- Paid $205…read more(excluding tip). OVERPRICED for the service provided. I've gotten overall color, a haircut, and highlights for the same price elsewhere. i've even gone blonde around the same price. Anyway, i only needed a fresh trim on my ends & a minor adjustment to my bangs-- not much done, really. The stylist (Nairi) let me walk out the salon without mentioning the bangs being cut so short. She managed to hide it until i got in the car & at that point, i needed to be somewhere at a certain time so I couldn't even go back to complain. I've had many stylists make mistakes & not apologize to me before I leave the chair, which is so infuriating. It's also why I rarely ever get my hair done anymore, unless i really needed to, but now I might just learn how to do my own hair bcs at least if i were to mess up, i'd mess it up for FREE. Funny, i decided to visit the salon this time around so that i don't mess my bangs up before an event coming up just for that to be the main issue. Talked to the owner Jen who did try to fix the bang, but she couldn't really do much. I thought as a business owner, she'd at least try to compensate for the bad job of an employee by offering a partial refund or something. Nope just said to wait for it to grow back! lovely. I've done my own bangs & have NEVER messed it up like this smh so i essentially (over) paid someone to do a bad job.

I have gone to Ava for the past 2 years. She communicates very well with me and she always exceeds…read moremy expectations. Ava makes sure to keep her prices reasonable and is very easy to get into contact with for scheduling. I 100% recommend Ava to anyone who is considering going to Bombshell, she's awesome!

My wife went to Bubbles Salon in Columbia at 8am with clear inspiration photos and a very simple…read morerequest: a dimensional blonde with warmer, slightly darker tones, including lowlights and highlights to add depth. Her hair was already a light ashy champagne blonde with fresh root growth and a solid base. She intentionally left it alone so there would be zero confusion about the goal. We were fully prepared to pay for quality work. She expected over $300 for the service and was ready to tip about the same. She factored in processing time, toning, even test strands if needed. With her starting point and today's hair trends, this should have been a straightforward appointment for any experienced colorist. Instead, she spent five hours in a chair watching her hair get worse in real time. A shadow root was attempted and applied so poorly it looked almost black against her blonde and had to be corrected. Her hair was then highlighted in multiple rounds, and somehow still ended up yellow, brassy, and completely untoned. At no point did the result resemble the reference photos she brought in. Iman told her he "can't make her hair thicker," which had nothing to do with anything she asked for. She never requested thicker hair, she requested color placement. That comment honestly felt like the theme of the entire appointment: not listening, not understanding, and then reframing the confusion as if it was coming from her. When I came in, this happened again and they basically tried to blame her not being clear which offended me greatly as I know she had the reference picture ready to go. I would have respected it more if the stylist just admitted she messed up, instead of blaming it on my wife. Billy, a senior stylist, told her she should just do it herself. That alone should tell you everything about the level of professionalism here. She was also told her hair didn't match the reference because it wasn't styled, which is an unbelievable excuse when the issue was color, tone, and placement, not curls and volume. She was even handed a color book mid-appointment as if she hadn't already provided clear visual references. There was no manager on site when she asked. By the end, she left with yellow, uneven, brassy hair that didn't resemble her starting point or her request in any way. She went to another salon afterward, where they were immediately confused by what had been done and suggested corrective work. The entire experience felt disorganized, dismissive, and careless. She came in ready to pay for professional results and left with something she wouldn't have expected from a beginner trying it at home. We did not pay for the service, and we will not be returning. The most frustrating part is how easily this could have been avoided with basic honesty at the start. If this was outside their skill set, that should have been said before five hours of trial-and-error damage control.

I went there for a blow out and asked if the hairdresser could do a roller set and then straighten…read moreit and mentioned that I have naturally curly hair and asked for a very small trim and I mentioned how I don't like going to the hairdresser because they end up cutting off more than you asked for. I had asked the price to begin with because I don't like being surprised and sometimes they try to add on things later and the price ends up being more than agreed. The hairdresser was a Spanish woman in her 40s or 50s maybe and she said she was not familiar with a roller set and that already didn't sound good since she acted like she had never heard of it. She said she is more familiar with blow-dry so I said ok. She ended up cutting more than expected like a lot more and said it needed a trim. I specifically said very small trim and she said ok, I barely touched it, but somehow afterwards it was a lot shorter. After a year later, my hair was not even at the length it was when I got there. Also, it was weird that she tried to say we were done after a blow-dry and I had to basically repeat a few times that the straightening was included in the price she discussed so why was she saying we were done if she hadn't done it. I had to ask a few times to straighten it which I thought was common sense and then I had to even ask again for some type of body since I had originally asked for a blow out and she went from completely straight now with no bump at the end or anything like straight down and barely look like you went to a hair salon. After I had to ask to add some type of curls or waves and maybe that would help her get body, she tried that and it helped a little but at that point, the hair was much shorter and barely had some curls. I still had much shorter hair than if I were to not have gotten my hair done there and it was a year later.

I love this place, fast and they actually listen when you tell them how you want your hair cut.read more

I was searching for a new stylist after my last one moved. I have very fine hair that I prefer be…read morecut in layers. Oddly enough it's tough to find a stylist who is good at cutting fine hair into layers. I looked at many salons but the reviews were always mixed or the place was also a spa and tried to sell you other services. After seeing several reviews for Total Image and a stylist named Suzanne I decided to book an appointment. Wow! Total Image is a Total Winner. Nice salon, good location and Suzanne totally rocks as a stylist. She made sure I was happy with the length and number of layers before she styled it. So many past stylists have tried to cut my hair really short because I'm older. But I look terrible with short hair. Suzanne cut it as I wanted it. Probably the best haircut I've had since moving to Maryland. I highly recommend this place and Suzanne. Prices are reasonable not high. Just saw this review was posted in the wrong salon- sorry but I didn't go here!

I came here after another salon "forgot" my appointment, and after a lucky call to Oak Tree, Sarah…read morekindly squeezed me into her busy schedule. I came for a root touch up and hair cut, and after covering up my roots, I described what I wanted for my haircut. And surprise, surprise, I got exactly what I asked for! Easy to maintain, and very nicely cut. Thank you, Oak Tree!!!

Came back to Oak Tree Hair Salon, this time for a digital perm…read more I requested Sarah again because she has consistently given me the best haircuts/treatment every time I've been here and is always so pleasant to talk to. She really took her time with me to make sure I got the style I wanted and I couldn't be happier with the result!

Just had my first visit here and it went great! My stylist was Ellis .. was worried about…read morepotential language barrier at first as I don't speak any Korean but didn't have any issues. My hair was grown out and completely uneven. Got it all cleaned up with some curtain bangs and face framing layers. Photo doesn't do it justice! Love my haircut and will def be back.

This review is long overdue. I've been going to Amy for a while and followed her to this new place…read more She's been awesome. She will advise on what style and cut will suit your type of hair and your face, etc. I did a full on color job last time and she really evened out my color from my last lifts. It's now over a month later and I still love my hair. Strongly recommend Amy! I don't speak Korean but we get by just fine because she's that good at what she does! She's also super nice and it's always pleasant to spend time with her. :)