I have had my nails done for decades and in my opinion this place does the best work to make them look natural. I get gel nails and usually do a clear with a pink or colored tip and they always look beautiful. I get so many compliments when I go here that I have made it the only place I go to now. Formerly, I would go to other local places but once I went here, I stopped going anywhere else and only go here now. Kathy, one of the owners, is so nice and has done my nails as well as her husband. They make you feel like family too. I also get pedicures here too and they are great! P.S. Something tells me that the negative reviews on here are possibly from competitors that are hating on them. Maybe not but when I read them, I instantly had that feeling. read more

I love the people here Ing does an amazing work on my nails been coming since September 2020 and I love how my nails came out every time

The shop is clean and the tech that did my pedicure was fabulous (Tammy) My only complaint has to be that they charge an extra $5 for callus removal (the main reason for a pedicure is to get rid of those rough places without having to do it yourself). She did a fabuous job, the massage was great and her finished work on the polish was really nice. When they start on you they open up a fresh set of implements and I alway like that.. read more

Wouldn't even put one star if I didn't have to! Went here twice first time was good had the guy in the second row on the end and he was really good with detail and made sure I like them the owner guy not very nice vary pushy BUT the second time I got a different lady because the guy was busy and I just felt like she was rushing me the whole time and not taking her time on the details I had to keep asking her to fix things and she seemed kinda annoyed that I kept asking and I'm a dog groomer I know good customer services and the second time I just did not feel that WOULD NOT RECOMMEND UNLESS YOU ASK FOR THE OTHER MAN! read more

This place SUCKS! Don't be fooled just because they put a pic of a little girl as their business photo! I would have put NO stars if I could have!! I was sitting next to a lady that was having her fake YELLOW nails filed down. That nasty stuff was being blown in my face by the fan, which did get turned off at my request. However, the stuff kept blowing in my face, and I asked my nail tech to have the other nail tech to stop grinding until they moved me to another station. The OTHER nail tech just ignored us and kept grinding!!! When I complained to the manager, I told her that the tech was being rude and that I should get some sort of discount. The female manager seemed apologetic. BUT GET THIS!! When I brought the incident up to the MALE owner about the stuff being blown in my face, the tech didn't stop when I requested, and told him I felt I should have gotten a discount, his reply was to argue with me and tell me that I am going to be charged for the service that I got! HE HAD THE NERVE TO ARGUE WITH ME (A CUSTOMER)! ALSO, when my daughter got the bill, they CHARGED HER MORE THAN WAS ADVERTISED!!! MY stuff was supposed to be $17, but they were charging $29. THIS WAS SUPPOSED TO BE A NICE MOTHER'S DAY, BUT THANKS TO THE SUCKY MALE OWNER, IT SUCKED!!!!!!!!!!!!!!!!!! I WILL NEVER STEP FOOT IN THIS PLACE AGAIN! THERE ARE TOO MANY PLACES THAT KNOW HOW TO GIVE GREAT CUSTOMER SERVICE AND THIS ISN'T ONE OF THEM! THEY JUST LOST FIVE PEOPLE'S BUSINESS! MY DAUGHTER PAID OVER $100 AND WILL BE SURE TO SPEND IT AT A BETTER PLACE. All he had to do was apologize and offer me a SMALL discount. What is a few dollars? Now he has lost $40 X 12 months X 20+ years X 5 people = $48,000+!!! read more

We had made a nail appointment for this salon and showed up right at the time of our appointment. We were seated for our appointment about 20 minutes after we arrived, but no one ever came over to help us or to give us an update. We unfortunately had to wait about 45 minutes overall and decided to just leave because it doesn't seem like they'd help us anytime soon. Not a great experience and we won't be coming here again. read more

I gave this place 2 stars because I like Kim and Shane is alright . However the people in this place have traumatized me!!! First time I went, the skin around my nails was so sore!!!!! Even the skin around my toe nails were sore. How u might ask? Because they had the speed up on the drill so high that each time they used it to shave my nails They were actually shaving skin!! At first I thought ok next time I'm gonna tell Her to lower the speed. Didn't work . Not only that but ... I'm sick of them putting everyone else before me!!! I made an appt and when I walked in Kim Said I had to wait because another lady needed her nails done. I waited over An hour before I left . Shane put forth little effort to get me to stay. But I watched him kiss the old lady's ass before me because she didn't get her nails finished. Even told Her she didn't have to pay for The removal of her old nails .And that's not The first time... Another time it was a busy day in the shop and it Was finally my turn to get a fill... shane asked me to wait while they helped the white woman that was in a hurry ! never again will i go back to This place !!!!!!!!! read more

I'm new to the area and hadn't researched any salons I was walking by this salon and stopped to ask how much a pedicure was and was it extra to remove gel polish. I was told no and that a basic pedicure was $22.00. The place seemed nice and they were able to fit me in right away, as soon as I was sat down the upselling began. I choose the pedicure that removed callus's from my feet. That option cost $32.00. The Pedicure went well until the polish application when the tech told me my final cost was $47.00 because of using gel polish. My advice is make sure you know what you are actually going to be charged before you start your pedicure. I will never come back to this salon or recommend it to anyone else. And be aware of them trying to presure you for a more expensive pedicure treatment. read more

After today I will not be spending my money at your business again. I arrived at 10:13 am and was told 10-15 minute wait for a pedicure. I was seated and after 10 minutes they filled the basin with hot water . At 11:10 I asked for a towel to dry my feet because the water was cold and I was still waiting. Do not tell people 10-15 minutes and trap them in a chair. If it is going to be an hour say so because I would have run my errands and come back. Spending 50 minutes on my day off waiting for a service that I spend good money on is ridiculous. Instead of having a relaxing pedicure I left very stressed out. read more

I have been a customer of this establishment for over five years. Once new management took over it seems like the girls have to squeeze in as many customers as possible. Don't bother making an appointment because they will put the walk-ins ahead of you anyway which delays your appointment. I walked out after a 45 minute wait. I don't particularly care for the fact that these gals/guys go back and forth from one customer to another. It's unfortunate. I've yet to see them take a break. I purposely scheduled 2 separate appointments a day apart so I wouldn't have that happen. Needless to say I was still left waiting. I can understand running behind but this practice of squeezing in as many as possible only causes chaos. I won't be going back nor will I refer any more of my friends. The owner should utilize time management effectively so the salon can run efficiently. read more

Lilly gave me the best mani pedi! She was so sweet and gentle! My nails came out perfect. I'm so happy I decided to come here.

Can't give 0 stars. But it's not even worth one. They charged me an extra $15 to take off my old dip polish because I've never been here before. So much for a return customer. Never again. read more

I love this salon. Everybody who works there is very nice and thr salon is always so clean. They do get very busy and if you don't have a appt. You may have to wait but it is worth it. read more

Pretty Nails & Spa - Nail Salons Near Me - Buckeye, Arizona

Do not come here, they left my nails lumpy and bumpy. The ladies all seem to have an attitude and can't fix what you ask for with out attitude not to mention it's expensive I wouldn't mind paying that price if they meet the criteria it looks like a 10 year old did my nails. read more

So I went in here on Sunday to have a full set done. I've been in here before so I thought my experience would be the same. My previous experiences weren't that great either but I was satisfied with my nails THIS TIME however. Was dreadful. When I walked in I was greeted by a man he told me to sign in and pick a color. Something that everybody normally says when you walk in. So I got a pack my nail color and he decides to tell me that the gel colors were by him. I said no I'll stay with regular color. He said regular color doesn't stay often. I said that's fine. Then as he is doing my nails he decides to tell me that the sparkly colors that I picked will not go on even. Now mind you I have done my nails before plenty of times and I have never had problems with sparkly nail polish. So I said to do it anyways. Then when he was shaping my nails he asked me if I wanted to tips caves in ward for a more natural look. I said no. He proceeded to shake his head and try to explain how it would look better. Again I said no. Continue doing my nails shaking his head for a good minute. He would Throw my hand when he was finished with it to move onto the next. Then I told him that I wanted the French tips. He decided to tell me that he will not do sparkly nail polish with French tip. His exact words were "if it's not gonna be perfect I don't do it ". So at that point I was forced to decide on different colors. He take a big drink of water before continuing with my nails and burped directly into my face. HOW RUDE!! When he was finished he threw his phone and stuff on the table and was getting ready to go home. He tells me is $33. I said why? Nails are only $25 and even adding $5 more for French tip is only $30. He never gave me an answer and just ran my card. Then he asked "You want to make even $40 right!" Of course my answer was no. After that he proceeded to give me HUGE attitude. And picked his stuff up and left for the day. I will NEVER return to this place and they are lucky I dont complain to get my money back. I don't even want to step foot in that place ever again Update: 9/21/18 My nails are already peeling up. I called to get my money back and was told I'm not allowed to speak to the owner. That they will fix my nails. I don't want them to fix them after I was treated horribly. They refused to give me a refund and told my the owner doesn't give money back. BBB here I come. Update: 9/22/18 I called back for the manager and I was told by the guy on the phone that he "has my license, address, and he's coming to my house." Already filed a police report. Will update when I can. read more

It's the most expensive gel mani & pedi I've ever gotten, ( not a full set , just gel polish, cuticle cutting, and shaping) I paid $64. I did get a short massage on my feet, leggs, hands and arms ( whole massage was about 10 minutes)I am satisfied with outcome of service , my toe nails and nails look great:) it was just my wallet that took the hit :( read more

If I could give them a negative number I would! I paid $85 dollars for my nails, and still gave a $10 tip. 3 days later my nails were lifting up. I went to talk to the owner about the problem and she told me to give her 30 minute because her technicians were busy but assured me that they would take care of my issue. Meanwhil, 2 other people cane in and were immediately serviced while I sat patiently waiting to get my nails fixed that were already paid for. Don't waste you time or money with these unprofessional people read more

I used to frequent this place before the current owner took over and I loved it. I would come in and show a picture of what I liked and whoever helped me would always do exactly what I showed them and it was a pleasant experience. When the new owner took over it was fine because the same staff was still there pretty much but I recently had two experiences that were really bad due to the owner adding new, inexperienced staff. The first one was with a new girl that is there. She was doing my nails and the entire time she was bad mouthing the clients that she had helped days before. She was really rude and said that the client's children were dirty while also constantly complaining as well. She was also really rough with my hands. I already felt uneasy when she started helping me bc I had never seen her there before and I was pretty regular so I noticed right away but I still decided to give her a chance and I regretted it instantly. Then I showed her a picture of what I wanted which was a super simple line design and one that I had done my two previous visits by a completely different manicurist who did it with ease. I never had to say a word but this lady seemed to be so confused as to what to do. I told her that I wanted to make sure that the base color didn't clash with the bright line color that I choose and she was having such a hard time with this. Why are you asking me -the customer- what to do and what looks best when you should know since you are a trained manicurist?? I've never had to tell any of the girls that have ever helped me how to do anything. They would literally look at the picture and do an amazing job but this lady became overwhelmed instantly to where another more experienced manicurist had to come over and help her. I was secretly wishing that she would just take over but she didn't. To make things easy I just had the girl paint my nails all one color and I honestly hated it bc the color was really bright and gave me "highlighter" fingers and I was upset but I still tipped her. I honestly wanted to tell her that she needs to work on her etiquette and extremely poor attitude but my daughter was there with me so I let it be. My second experience was with a recent eyebrow wax. I walked in and the owner called to a girl (again a new girl that I've never seen before) and I followed her to the room. Now again, any other time I would go to the room whoever was helping me would do everything perfectly. I never had to say anything and it came out amazing every time but this was not the case. She didn't even brush my eyebrows before waxing them and then she told me some bull about not wanting to touch one side of my eyebrow bc of new growth coming in and if I wanted her to do this and that SMH again, why are you asking me what to do? Lol you are the stylist. You should know what's best to do based on my eyebrow shape. Any other time I would just lay down and the whomever would do my brows would do an amazing job and it didn't matter who did them bc the whole staff was amazing but now with these new girls it's just not the case. Anyways, my eyebrows didn't look any different when she was finished. Lol I wish I was exaggerating but you couldn't even tell that they had been waxed. I paid, tipped and left. I really loved this place but the addition of the new staff has been terrible. The other staff is still there and they are amazing (also overworked but that's another story for another time) but I don't understand why he would hire inexperienced girls with bad attitudes or who have no idea what they are doing and have them work on clients and ruin the salon's reputation. I won't be returning which is unfortunate and I really didn't want to write a review because the main staff is great but I had to share this after the second experience just in case anyone else has dealt with the same. read more

Awesome Nail Salon here in Buckeye !! Love coming here every two weeks to get my R & R @ get pretty !!!! Love the ladies & the men are nice too ! Family run !!! Clean & well taken care of salon !!!!! My hubby comes to get his feet done & my father in law LOVES - a leg massage !!!!! read more

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I've been to this place several times and it was okay. This time however I had the Guy ( I'm assuming he is the owner) work on my nails. Let me start off by saying he is extremely rude! I got SNS gel nails and one accidentally hit the side of the nail dryer when I put my hand In it. He got mad and started yelling at me to be careful with my nails to not mess them up. Then he stared slamming the nail polish down every-time he put it down after polishing my nails. The whole time I felt like he was annoyed and he was rushing because they were busy. After this experience and the way I was treated I will never go back to this place again. The owner needs to learn how to treat customers. read more

Very dissatisfied these people are so rude I haven't been here for awhile I usually go elsewhere because of the treatment I've received in the past but my dil had a gift certificate so I tagged along but never again these are the most miserable people I've ever encountered in customer service.had to put 1 star but they really don't deserve any read more

I'll never come back... I was left soaking my feet for 30 mins in cold water before they finally got to me. They asked me to pay for the service before it even began because the owner wanted to close register and leave. Super unprofessional! read more

Horrible place . Total rip off . They steal your money by overcharging ..would not recommend anyone ever goes here , nails are crooked and they do what they want not what you want. read more

Terrible experience, first time customer. Owner did my nails and I was not happy. He was in a rush to finish as he had another customer with an appointment waiting. He should not have taken me if he did not have ample time. Cut my finger, left nail polish on my skin, incorrectly shaped my nails, even after I pointed it out. His hands were dirty and the tools used did not appear to be sanitary (Did not come out of a sanitized package). Left extra gel on sides of nails. Paid $35 with no tip as I was very disappointed. After arriving home and thinking about it I decided to return and ask for a refund. The owner was rude and insisted he would cut them off first. I relayed in no uncertain terms, they were not touching my hands again! Long story short - I did get a refund. I will never return or recommend this business to anyone! Stay away, too many clean, professional shops that do a much better job. Businesses should always have a customer first, customer always be satisfied attitude. This place falls way way short of that. read more

Very nice staff. I wish the staff would use actual massage techniques when giving a pedicure, Especially when it costs $40.00. Other than that it was great. My toenails look great. I have an ankle injury and one of the staff recommended an essential oil to use, she even let me use Some that she already had. The girl knows her stuff. I'm visiting from Indiana and had no clue where to go, thanks to yelp I found a good place. read more

Pretty Nails & Spa - Pretty toes, fat ankle.....but pretty toes. - Nail Salons Near Me - Buckeye, Arizona

After reading the reviews I gave Pretty Nails & Spa a try. Not such a good idea. I was taken in immediately and set a side while others who walked in after were helped. The nail tech who helped me finally with gel manicure was the worst experience. My gel manicure was so bad that I literally walked out after and had to go else where to get my nails done. The worst. If the business owner cares you really should think about the poor customer service, cleanliness of stations and tools used on customers hands and feet. read more

The salon is under new management, and Kim is amazing! Great atmosphere and quality work!

The ladies are always so friendly and make you feel very comfortable. Today I had an issue where I had to come get my toe polished fixed (stupid me went shoe shopping an hour after a pedi forgetting i didn't get the gel which is just a personal preference not to). The owner was there and I showed him my mistake and he completely took care of it. They always do right by their customers and the service is great. If you live in Buckeye and are looking for your spot, this is it (= Thank you Pretty Nails! read more

I came to get my nails 30 minutes before they closed and the man said it would be a wait of 30 minute if I wanted to wait. Once I agreed he said we'll they're closing soon that he can't get anyone to just come back tomorrow. Bad customer service... and sad thing is we were in Arizona for one day only read more

I went in for the first time in years and wanted a simple mani pedi. I was expecting to pay about 32.00 and a brow for 10.00 I ended up paying 100.00! The girls spoke very little broken english and confused me into only paying expensive packages even when i told them no the first time. I went home crying and embarrassed when I called and wanted to speak to thw owner I was told to come in a half hour. When I went there was very unplesant and told me they dont do combos and I was told the price up front which I wasn't. So I'm out 100.00 and I'm nwver going there again. read more

My experience here was terrible. I understand when businesses are busy, but while i sat soaking my fake nails off for 40 min, they took multiple people and were paying no attention to me. Leaving me to take my nails all off by myself. I was then moved somewhere else and told someone would be with me soon, after 15 more min of waiting which made it almost an hour and 15 min wait total someone finally came and sat to do my nails. I told her i didn't want anything anymore because i had to leave and she filed my nails and put some cuticle oil on and i was done 5 min later. i then asked if i had to pay for anything, i was told i that i would have to pay for the nail removal that is 10 dollars, i questioned why i would have to pay for a service i didn't get because i took off all my nails. the owner or manager whoever it was, argued with me and i ended up just paying the 10 dollars. she then told me "thank you, see you NEVER". i have never had such a terrible experience at a nail salon. By far the worst customer service i've ever experienced. I work at a tanning salon and when a customer comes in saying they don't like their spray tan regardless of the circumstances they are offered a free one because we want their business in the future and we want to be known for good customer service. Whoever the nasty woman was that spoke to me horribly at this salon is a boss that has no idea what customer service is. I will never be returning here. read more

First the 1st picture(by Lizzy B) of the outside of the salon isn't even the same salon. I have been going to this salon since 2007 when it had different owners. Had a good connection with them and the new owners as well. The couple that owns it work really hard to try and make it, especially with all the competition near by, they might be short staff which is why the wait is a bit longer sometimes. Like my husband has said no woman ever went to a salon and finished in 15 mins. Unless your are just getting eyebrows done. Anyhow with that said the owners are great people, so if you have the wrong attitude and are always rushing then find another place. They do great work and are super nice when you get the time to know them. What's the point of going to a spa if you want to be outta there in 10 mins. I go there too unwind from my busy rushy day. read more

Went there today for 1st and last time. My pedi came out fine, got a basic design. My Nails I wanted a design a heart with 24 dangling under it. For Anniversary!! Special Occasion wanted to have pretty nails. Didnt get what I wanted, didn't seem hard to draw?? Maybe language barrier. Left incredibly unhappy!!! Now I have to figure out how to fix it :( read more

Pretty Nails & Spa - Nail Salons Near Me - Buckeye, Arizona

I came here based on reviews on Yelp. 20% more expensive than the salon I have been going to and 200% more cattiness then any salon I have ever been to. The funniest and saddest part is they were actually gossiping about how rude people are. There is a large mirror at the back and maybe they should take a good long look in it. read more

I'm new to town and I picked this place because of the good reviews. The first time I went I had gel polish, but it came already chipping off after 7 days! I never had that experience before. Gel polish easily last 3 weeks and usually only has to be replaced because it grows out. Also, they don't have the same brand nail polish that they use for gel polish, so for your toe nails, you have to pick a color that comes close, but you see always a difference, especially once it's on your nails. I decided to give them another chance and went back after three weeks, and when they took off the nail polish on my toe nails, I saw I had fungus! They reassured me it was 'normal'. Then I had the manicure, the girl that helped me cut in my cuticles, leaving an ugly scab on my finger. Nail salons are all over the place, so there is really no need to go back here. read more

FUCK THIS PLACE. Took my bf to get pedicures for his bday. They sliced his foot then told him it was his fault because he moved. Then charged extra for all the paper towels to clean up the blood. Plus while we were sitting there, another woman was saying the lotion they were using was making her itch. She ended up leaving, they yelled at her the whole time that theyd call the cops, and going to the hospital across the street for an allergic reaction. AND THEY'RE RACIST. read more

I discovered this wonderful nail salon just by walking past and in. It is clean and inviting! The customer service is terrific and they do an excellent job in everything they do! Family owned and run and I believe they deserve all the business they can get! I am a client for as long as I am in the area! Please check them out, you will not be disappointed! read more

Absolutely loved their service! I am VERY picky and they did a great job. I got a manicure, pedicure, callus treatment and eyebrow wax and tint! All at a great price for great quality work!! I found my new nail spot! read more

Pretty Nails & Spa - Nail Salons Near Me - Buckeye, Arizona

I do not recommend this place. I went in to get my acrylics removed and a new set and the lady was not gentle and pulled my whole nail off. I was bleeding and then she proceeded to spray alcohol after I asked her to stop. I will never go back. My fingers took 2 months to heal. read more

I went here a couple weeks ago, this was my first time having my nails done by them. My pedi was fabulous, but my nails were another story. My first complaint would be the same person doesn't start and finish your pedi which I thought was weird, but my nails were the same. While in the middle of doing my nails the tech was interrupted three times to go and help customers that weren't satisfied and needed a redo, leaving me sitting there with nails only partially complete. Yes that's right 3xs! By the time i was done i was ready to leave, and just walk out, my nails were two different colors because they didn't have a matching color though I asked them to just remove the old they just filled in with the darker color, it looked terrible. The gel was uneven and lumpy and the edges were still rough. I wont be returning here to get my nails done. read more