They had very poor customer service. Left my husband locked out on he sidewalk while they finished…read morethe grooming. They did a terrible job grooming Toby. He is a King Charles Cavalier and they chopped his long beautiful ears off. They told me they were going to trim it but they did a hack job. I would never recommend this place to anyone.

The best groomer around!! She is so professional and I trust her implicitly with my dogs!read more

I started to write a book as I sat down to post this review, then realized I should make it…read moreshorter. Our family LOVES AROMA PETS GROOMING and here are several reasons why: - I'm always happy with how Boo looks after a session here. They take my requests for his "aesthetic" and deliver as best they can. Results are usually right on or close enough. I've never been disappointed. - They are kind, the shop has a calm to it that is really nice. - Their schedule is smart! They're open Weds-Sun - what a great option for working pet parents!! This is just one example of the customer service they provide. - The front desk is great with scheduling for me. They respond to texts, send out automated reminders, and they provide the kind of flexibility I need when juggling a challenging schedule.

I'm delighted with Aroma Pet Grooming. They've groomed my Gracie Mae twice now, and the girl at the…read morefront desk is incredibly friendly. I appreciate the transparent window that allows me to see the groomers working on my pets, which gives me peace of mind. However, I would gave them a star off for the lack of communication with the actual groomer. Unlike a haircut, where I discuss my preferences with the stylist, I don't have a personal relationship with the groomer at Aroma Pet Grooming. In my opinion, having a rapport with your beautician is just as important as having a relationship with the person grooming your dog. My last groomer, for instance, groomed Gracie Mae's hair for 4 1/2 years until we moved.

yesssss. I love their detail. I truly appreciate that they didn't cut my doodles pretty lashes. The…read morelast place I went to cut one in half and the other was normal. I think lashes are such a vital detail of doodles. Also, I have never experienced groomers who are so attentive in the details I want for my dog and the follow through. This is outstanding customer service. I am so used to being asked just length I want and face cut, but here they ask everything head to paw of how I wanted my Billy boy and that was truly heartwarming. Thank you for being attentive and caring!

Took our Kitty Boo to see Lina for some TLC , deshedding , bath and nail trim . Lina did an…read moreamazing job , our baby looked amazing and smelled so good . She puts in that extra effort to make sure our babies feel safe . I highly recommend for her

You know..... I really like this place. They were gracious enough to take on my dog who was nasty…read moreand dirty. Did I mention the reasonable prices at Ladies Pet Grooming, much better than the usual spot I take her. I will start going to this place.

Love this place! I bring my senior German Shepherd, Bailey, and my English Mastiff, Maggie, here…read moreall the time. Their prices are very affordable, and you can immediately tell the owner has a lot of experience and so much patience with the dogs. He treats them incredibly well and is very knowledgeable, especially when it comes to helping manage my German Shepherd's shedding. I've been coming here for many years and am truly thankful to have a place like this. They've never given me any issues about bringing in such a large breed like my Mastiff, which I really appreciate. Highly recommend!

Staff was so kind and friendly!! We were late and still took us in they made sure my fur baby had a…read moregreat time and he didn't want to leave them. Will be back again !

My dogs love it here. Everyone is so wonderful! My girls always come out looking healthier with…read moretheir haircut short and spoiled.

The groomers are great with my Luna It's been her second…read moretime, and my puiggie Always enjoys her day at the spa Over all good service , thank you

I will start off with I love Fur Town Spa in Arcadia... I have taken my cat 3 times and they have…read morebeen so accommodating of my skittish cat and so kind. Because of my positive experience at the Arcadia location and living closer to the La Verne location now I decided to attempt to make an appointment there. When I called to get the same reservation at the La Verne location they were not accommodating and asked me to get my cat medicated before coming due to his fear of water (ouch) and would not give him a cut without it. For that reason even though I live 5 minutes away I continue to make the drive down now to Arcadia and it's worth it. Would not recommend this location.

The best grooming experience. My two boys love going and always have a fresh wonderful cut.read more

I love Sierra Madre Pet Grooming Spa! I come here regularly for a dog wash for my dog, Yuki, and…read moreshe absolutely loves it. Every time she comes out smelling so fresh and clean, super soft, and groomed exactly how I want her. The prices are very affordable, especially for the quality of care they provide. The staff is always friendly, patient, and clearly loves what they do, which makes a huge difference. This is hands down the best place to bring your dog for a spa day. Highly recommend for anyone who wants their best friend to be treated right

I Highly recommended this place Clean , nice rooms,…read morefriendly staff. I first spoke with Bianca she was super nice and helpful , answered all my question and understood my concerns for leaving my dog there for the first time My dog stayed there over night and the other staff were also helpful gave me updates via video/pics of my dogs stay and how my dog was doing playing with others. Very positive Experience with this place. This will be no doubt the place I take my dog to play or to stay for boarding.

Super happy with our dog's Lucy's haircut. What a gem to find! As a first time costumer I was…read moreimpressed! Thank You!!

The owner is SO kind and has so much experience working with pets. She always takes the time to ask…read moreyou how you and your pups are doing. I have been bring my dogs here for years and they always do a great job! My younger dog is very anxious and they take their time with him. I will always come here!

The most seamless experience ever! I've been going to this grooming spot since 2019 and I'm here to…read moreshow my support for this business. Cathy and her staff are experts at what they do and they understand dog behavior really well. Cathy gives optimal recommendations for grooming and makes you aware of any potential issues that may affect the dog's health (no medical advice). Her attentiveness and her care gives me assurance that my dog is in good care. Most of the dogs I see in the reception area are almost happy to go here, especially if Cathy is in the front! I understand that there are a variety of dogs and dog behaviors, but I'm confident to say that this business knows what they're doing and will take care of your dog and leave them clean and refreshed!

I've been taking my pup here for almost a year and he is very comfortable there. They treat him…read morevery well and I love the way he looks and smells. They do a great job and they treat him well. So if you want your dog to look good, smell good and be treated well this Is the place

Awesome groomer. Needed to find a new place to cut my Maltipoo because the last place would do a…read moreterrible job and she got fleas. Not here! They do a great job and have not been disappointed with a cut! Thanks Wagging Tails!