I had my eyebrows done yesterday and I had an amazing experience both with the receptionist girl, who was very accommodating and nice as well as the amazing Lauren! Lauren is super professional, friendly and knowledgeable and I will send my friends over to her! She is an amazing artist, very detail oriented and has an amazing eye! Very pleased with the results and highly recommending the place and specifically Lauren! read more

I went in yesterday for an eyebrow tint and a tweeze with Meghan and I couldn't be happier ! I didn't have much to work with and my eyebrows now look thicker than before! Meghan was very thorough, professional and knew exactly what she was doing! I will most definitely be back. Also my biggest pet peeve when going to get anything done is when people try to sell me everything under the sun. At no point did I feel like I was pressured to buy anything or that I just HAD to try their product. Meghan made a few suggestions about products but was never annoying or pushy about it and that I appreciate ! Keep up the good work! read more

This is not necessarily a complaint about Prettyology. After spending over $2,000 and 4 visits I have 1 3/4 eyebrows, no eyeliner. I tried 2 different technicians to see if there was a difference. I think my skin just doesn't work for this technique. This is information for the customer. It may not work on you. I'm not looking for Prettyology to contact me. read more

This past Saturday I had my eyebrows done with Shalyn. It was my first visit to Prettyology and I will definitely be going back. I've been to other salons/spas on Newbury Street, but Prettyology is different. I felt welcomed and didn't feel like the girls working there were looking me up and down. The girl working at the front desk was super friendly. Shalyn did an amazing job on my brows and is very friendly, I felt comfortable the entire time. I'm so happy and plan to return every couple of months to have my brows done! read more

Amazing! After years of over-plucking my eyebrows, I decided to commit to letting them grow out for 8 weeks and then splurge on the best eyebrow shaping I could find. I read countless reviews for salons in the city and decided on last year's Best of Boston Mondi Hodgdon at Dani Wagener Beauty. I made the appointment weeks in advance, and the day of they called to cancel saying they had "over-booked". It was a day before Valentine's Day and I was scrambling to find a salon that could fit me in. I called Prettyology and not only was the woman who answered the phone was super friendly, but also willing to squeeze me in for a shaping that afternoon after I explained my situation. The salon was great - clean, trendy, lots of natural light. The staff was very attentive as well and my experience was unbelievable. I had heard people say that a good brow shaping can change the look of your entire face but I didn't believe it until then. Shayln did an amazing job and my eyebrows have never looked better (even my boyfriend took notice). A little pricey, but so worth it. I have been back multiple times and after reverting to over-plucking on my own, I most recently saw Andria who I think did just as great of a job for a lower price. She educated me on where to stop over-plucking and how to clean my brows up on my own to extend the life of my shaping. Although there may be cheaper options out there, the results are 100% worth the cost. Not to mention you'll definitely notice difference if you go there and then fall back to your old routine. Definitely a permanent customer! read more

Prettyology is the best. I've struggled with my eyebrows all my life. Finally! Shalyn fixed me! I have so much confidence now, I am so happy. I went back for a makeup lesson to go with my fresh new look, and loved that too! Highly recommend! They perform miracles! read more

I currently have alopecia. Had it for 3 years. Completely lost my eyebrows. I tried everything. I even took a break from all the products. It really sucks. Felt like I was running out of options. Then I decided why not tattoo my eyebrows. I finally found these professionals who deal with clients who suffer from alopecia. Jackie Dalton is the artist. She's amazing. I was able to fully trust her. It's amazing that they do all types of work to enhance someone appearance. For example, eyebrow, beauty marks, permanent makeup, etc. I was extremely happy with the results. It was perfect. I highly recommend anyone with alopecia to go here and nowhere else you won't regret it. read more

Julie and her staff are gracious and welcoming. Jackie recently did my brow touch up and I love them! She took her time and made sure they were right! I highly recommend this spa for any permanent makeup application. They are the pros! read more

Had my eyebrows done with Jackie 2 times about a year apart and loved them. Unfortunately with my skin type, the pigment starts to fade to a light gray very quick- at about 3 months. We tried the pen on the second attempt but still my skin just ate the pigment up. I basically use the faded gray outline as a guide for my brow pencil. People need to understand that it is not the fault of the place or the technician. Everyone at Prettyology is highly trained and they use the best pigments which is why they are so expensive. And that is why I am giving them 4 stars even though it did not work out for me. read more

I came here yesterday after being referred by a friend thinking I had made an appointment online . The website said someone would contact me to confirm but no one ever did so I thought I'd go in person and see if they had any same day openings. When I got out of the elevator there was a girl with red hair sitting behind the desk on her cell phone and didn't even look up or greet me . The other front desk girl greeted me and I told her I was looking for same day appointment she said she had a spot open and to give her one moment . I kid you not I could hear her go in the back of the spa and ask a blonde girl if she would take me and I could hear the blonde girl saying "no tell her I'm booked for the day" seriously? The front desk girl came back and said I'm sorry I actually made a mistake and were booked today. At that point a woman with grey short hair came out and kept asking about lunch while the front desk girl was still lying saying they had no availability . I said thank you and left . She didn't ask if I wanted to make an appointment for a different day or anything . Pretty crappy service . And the grey haired woman who I later found at was the owner set a pretty bad example because she didn't greet me either and was too focused on lunch to realize that her employee lied and said they didn't have anything available . Everyone was completely oblivious. Poor service , and the artists don't want to work. read more

I had my eyebrows tattooed due to loss of hair - I cannot say enough about Julie and the amazing work she does. Her staff is very professional and welcoming. As a 60 plus woman I wanted my brows to look natural and not overstated - I never really had brows before- I could not have asked for better results - Julie 's attention to detail and her kindness made me feel relaxed and the time flew by. I know I will be back next year for my touch up! read more

I had made an appointment to just have a makeup application for my eyes. Everyone was very nice and welcoming when I came in. The website said that makeup for the eyes cost $50 and up. I was shocked when I checked out and it was $75. I would have been better off going to get my makeup done at saks and purchased makeup. read more

I just had shalyn do my eyebrows which were hacked by Elizabeth Grady ....so much so that I looked in the mirror everyday and was so upset because at 55 yrs old those hairs are never growing back...fast forward to today literally 2 hours ago....YIPPIE THEYRE BACK!!!! I have perfect eyebrows symmetrical even and gorgeous. You do not realize how much the eyebrows do for your face. Yes I was nervous and yes had a couple of sangrias beforehand ...not needed at all! Shalyn was awesome (by the way HER eyes are gorgeous too). I cannot express how happy I am! All the way home I was looking at my brows in the rear view mirror (which we all know tells the real truth). If you are thinking about tattooing your brows DO IT AT PRETTYOLOGY!!! So glad I did...THANKYOU SHALYN!! read more

I went to see Sheena, with the hope that she could fix a few bad threading episodes. i'm an older woman, with some sparse spots in my brows. The space is beautiful, with very bright natural light. After taking a good look, she knew exactly what to do as well as describing a plan for growing my brows in over time. They look great! Plus she was friendly and positive and very welcoming. I'll definitely be back for more wonderful service. read more

I had my first experience today! I must say that Shalyn did such an awesome job! I got micropigmentation for my eyebrows. They came out fantastic and beautiful with the hair strokes. I can't wait to go back for a touch up. And I can't wait until they are fully healed. I definitely recommend this place! read more

Great experience! Love my brows more than ever! Staff was very knowledgeable! First time having my brows tinted and they look great and the best part...I don't have to fill them in! read more

Elisha is the best brow shaper I have ever met. She is so talented and a great listener!

THIS PLACE IS AMAZING for eyebrows! I just left there today and Meghan was amazing!! Rachel at the front desk was so accommodating and kept in touch w me whenever an appointment opened up! Such great/friendly/talented staff and a nice set up! I already booked my next appointment! Tweezing is the way to go! read more

First time getting a facial and Amanda was beyond amazing! I've always had problem skin and Amanda made me feel comfortable and confident that if I stuck to the plan I would have the skin I have always hoped for. Can't thank her enough for the amazing facial. She is great and very knowledgable about what works best and explains everything! I will definitely be back again. Thank you Prettyology! Your team is awesome! read more

Meghan is brow artist. Love Prettyology!

Gina took the time to talk to me before the procedure, and answer all my questions and concerns. Once she started, she consulted with a colleague about shape, and color. Together, they made custom made decisions that matched, not only my face and skin tone, but also my facial expression! She was incredibly patient and kind and the results are better than I expected. I made an appointment in July, and had to wait two months, but the wait was worth it. My eyebrows look completely natural, I highly recommend this place. It seems to me that everybody here is just as good, my esthetician was Gina Antonelli. read more

I went here today for my micropigmentation eyebrows and it was the best thing I've ever done! Megan was the one that did my eyebrows and she did such an awesome job. All the staff was so pleasant! They made us feel so comfortable. Julie was amazing and super friendly. She really has a wonderful salon! I will 100% be returning and I cannot wait!! Thanks so much ladies keep up the fabulous work! read more

Alexa was amazing! She shaped my eyebrows perfectly and tinted them in a natural way. Can't wait to go back for my next follow up in 5 weeks. read more

Shalyn is amazing! I decided to come to Prettyology after doing some research on the internet and Yelp for a good brow wax in Boston. Shalyn was very thorough and detail oriented and spent about 45 minutes on my brows. I came to her after trying to grow my brows out from a previous botched wax; not only did she fix them, they look better than they ever have. I have been to some amazing brow artists and estheticians on the West Coast but Shalyn is better than them all! She listened to what I wanted and tweezed, trimmed and shaped them perfectly. I now have gorgeous Kardashian looking eyebrows. My only complaint is that it is very expensive! read more

Best eyebrows in my life. perfect shape, no wax (thus, no damage.) Best facial ever. Just plain great here.

More unhappy by the day. Left with brows uneven in shape and color after micro blading with Jackie. So unnatural and unattractive. No concern about the quality of their service. I can go in for a third time to try too fix, but I'll have to pay to have it done. Money isn't the issue, but principle. This salon and the owner come highly recommended. Would have expected so much more after the $700 investment towards my brows. read more

Went to see Jackie at Prettyology to get permanent makeup for my brows. She turned battered, skimpy brows into perfection. The shape and color are absolute perfection. I can honestly say I have model worthy brows. The salon is chic and immaculately clean. The reception staff is very sweet and extremely helpful. read more

Shayln is awesome! Great eyebrow tattoo. She is so meticulous. Love her, love Julie. Salon staff is so attentive! Go to salon for so many things. read more

Jennifer was great and my skin felt amazing after my facial. The experience was very relaxing and enjoyable.

I love this salon! Completely unpretentious. Friendly, attentive, professional staff. I recommend wholeheartedly!

I went to Prettyology for a pre-wedding facial and eyebrow shaping, it was highly recommended by a friend. It was just what I needed to start the day of wedding day errands ahead of me. The staff was professional including the receptionist who was peppy without being annoying. My eyebrows were tweezed (vs waxed) which was a first for me but the outcome is a clean shape and it doesn't hurt the way threading does. I did a facial (no extractions) and my face glowed for days. All in all an A+ experience and I can't wait to come back! read more

Julie is simply the best! I have gone to her for many years and always get compliments on my eyebrows! It's amazing how much the shape of your eyebrows can transform and polish your look. Not only is Julie extremely talented, but she and her staff are totally professional and so nice. Also, my daughters go to Shalyn for eyebrow shaping and she is amazing. I highly recommend Prettyology. read more

I have been going to Alexa for facials and my eyebrows in preparation for my wedding. I absolutely love her. She is so sweet and always takes the time to make sure I am comfortable with what she is doing. I had my eyebrows dyed (I have little blonde hair mixed in with ashy blonde) to make them look fuller, and they look awesome! Cannot recommend Alexa enough. read more

I love this place! The staff is friendly and Elicia is amazing.

Amazing service. Best brow game in town! They really took the time to tweeze and shape my brows according to my face and my needs! And they educated me on protects without doing any sort of hard sell. I will be going back again and again. read more

Sheena was so great! My eyebrows have never looked better. The salon is beautiful and it was so easy to make an appointment. I highly recommend. read more

This place is awesome! The staff is warm and inviting. They were very knowledgeable and super professional. The spa is located right on Newbury Street and it's adorable. SHALYN GAMBA did my brows and she is the BOMB! Shayln's work is amazing and she is very meticulous, which is great because so am I. ;-) I love this place and highly recommend it to others. read more

I highly recommend Shalyn! I decided to go to Prettyology after much research on microblading and reviewing their incredible work and results on Instagram. I'm not going to lie, I wasn't completely satisfied with my first session but decided to wait it out and schedule my 6 week follow up with Shalyn. I had read so many great reviews about her work. Let me tell you, it was the best decision I made. She has magical hands! I am now in love with my brows and wish I had seen her from the start. To say the least, I cannot wait to see her again in one year for my touch-up visit. Shalyn is very talented, precise and personable. I will definitely be referring my family and friends to her. Thanks again Shalyn, I have gained new self-confidence with these stunning brows! read more

Excellent, skilled professionals. Great service. Efficient. Friendly. Competitively priced. My eyebrows have never looked better. Make this your new brow shaping destination. read more

Facial with Jen the best one I have ever had! Relaxing and enjoyable and my aging skin looked so much brighter and firmer. Will be going back on a regular basis for sure. read more