Coming from someone that hates dealing with cars (it's stressful and costly, I don't know enough…read moreabout it, it's hard to trust a new mechanic) - I have really appreciated taking my lil' 2015 Honda Fit here :') I've visited R&N several times for different reasons: got my transmission fluid changed and a valve adjustment done, and asked for advice for my VTC actuator and catalytic converter which have been causing issues. Whether it was for a service or consultation/estimate, Mark has been patient to hear me out through my million questions and explain each process. He's never tried to pressure me to do a service I didn't need and their pricing is quite reasonable. He even threw in a brake inspection and O2 sensor test at no extra charge since I was already in for the valve adjustment! I'm most happy to have found a mechanic that actually listens to my concerns - thanks to Mark for being so sweet! I'd recommend this place to my family and friends and will be a returning customer for sure.

I had an Evap code for a small leak in my dodge Durango v6 2015. Hesitation to start after filling…read moreup with Gas. Check engine light was on. Replaced three parts and another mechanic that did not solve the problem. I took it to.R & N complete auto repair and they figured out the problem quickly. The solenoid purge valve had to be replaced with a OEM original manufacture part. Truly a complete auto repair service. I will be returning to get my vehicles serviced here. I highly recommend. The price was fair, but expect to pay just a little bit more because they use manufacturer original parts that cost more than aftermarket but perform more reliably.

My car needed spark plugs replaced so I sent out some quote requests on yelp. They got back to me…read morein couple hours and were one of the few shops that gave me a fair quote and could get me in same day. I was in and out in under an hour! Great service! Jose was very friendly!

This review is long overdue. I highly recommend Jose and his shop. They are honest, reasonable and…read morethe work done is reliable. He doesn't try to upsell services. He only suggests repairs that he feels is necessary. He goes above and beyond.

I wish I had read the reviews before coming here. I specifically came to this location because they…read morehad great deals online for an oil change. When it was finally my turn for my car to be worked on, they said it would $50 more than their website had listed online. I showed them their online pricing and they said that wasn't them. I showed them it was their website, exact address, even pictures on their site that showed this was in fact their website. They just laughed and said it wasn't their prices. So beware that this place pretty much makes up whatever price they think they can get out of you.

Trabajo en esta compañía por muchos años y el lunes fui hacer servicio al radiador y el manager me…read moresalió con la respuesta de que hay un horario para hacer servicios. ni en balde mi tiempo que perdí ni modo con razón ya no tienen mucha clientela. Y me tocó buscar otro lugar.

Had a pretty large nail in my tire and brought my car in for repair. Carlos and Carlos Jr. took…read morecare of it quickly and professionally. They were both friendly, honest, and easy to work with. Great service from start to finish--I highly recommend them! Thank you for saving my day!

referred here by a friend. this is the 3rd time we've been here to fix our tires…read more Carlos Jr. is very efficient in asking the issue, tire loosing air. he assigned a technician right away. who pulled the tire and showed me where the nail is. patched the tire and I was out of there w/in 30min, for $35. they also have 2nd hand tires for sale. I'll have to come back later.

Hi! I was here with my mother recently and she was at the wheel while we waited for service. We…read morehave been at this location many times before because their service is USUALLY friendly and attentive but not this time. The older gentleman motioned us to stay in our lane where we were already in line practically inside the building. Then the other lane finished early and the young woman motioned my mother to come in. This young woman had short hair and glasses i think? My older mother bless her heart tried to figure out how to pull out of the building at a weird angle and into the next lane took literally five minutes but nobody else was in line and the woman motioning us in was shaking her head in disapproval which is very misleading and confusing since you are supposed to be using hand signals to SAFELY guide us in. You continued to shake your head in disapproval for the entire scenario while still motioning to pull the car in. Is she doing it right or is she not? Id appreciate clarity without the attitude thanks. A little respect for a woman who used her day off to come to this location she thought was a friendly establishment. You continued to shake your head in disapproval even after she parked inside the building as you walked away. You literally left my old mom frowning she didn't like that experience which should have been a slam dunk for all of you. Id recommend checking your customer service attitude and learn some patience. The sheer rudeness was blatant and I wont be sitting in the car watching you disrespect my mother ever again.

A drive-thru oil change? WHAT? Never knew this existed until my check engine light came on this…read moremorning warning me that my motor oil was low and Yelp led me to Valvoline in Hacienda Heights. I read the reviews about them upselling their services and was a bit hesitant but the positive ones about their fast and great customer service won me over so I decided to give it a try. There was no wait on a Sunday mid afternoon, and I literally just sat in my car for less than 10 minutes and I was done. My total was $103 (oil change and they topped my coolant for an additional $6). I know I probably would've saved about $40 going to Jiffy Lube with a coupon but I really liked the convenience of not needing to leave my car. I was helped by London and Alex and the service I received from them was exceptional. I was offered a few other services for additional charge and the pricing weren't bad - but it was over 90 degrees today and all I really wanted to do was be able to get my oil changed quickly so I could turn my air conditioner back on. I received a list of recommendations on a few part replacements so I probably would go back soon to get it done. Valvoline Instant Oil Change in Hacienda Heights is a 10/10.

Exceptional service! I've brought my Jeep Wrangler here several times, and the quality of the work…read morehas always been outstanding. Their pricing is consistently fair--better than any shop I've used before (even ChatGPT agreed when I compared estimates!). What really sets this place apart, though, is the honesty and genuine care they show their customers. I never felt pressured into unnecessary repairs, and they even gave me a discount without me asking. It's rare to find a shop that's both highly skilled and truly trustworthy. I'll definitely keep coming back.

Great service. I took my car here about a year ago to get a new used transmission put in. Repair…read morewas good and everything ran smooth. I had another unrelated problem, took it here, and they replaced a part and I was on my way. Fast forward a couple weeks and the same issue came back. I took it back here and they reviewed everything again and did some more tests and ended up fixing another part because it's not a common thing, but for my car it's a common issue to throw a check engine light for one part but needing to replace another part as well. Instead of charging me for the service/diagnosis again like other shops or dealerships would do, Mike only charged me to replace the second part. More recently, I was installing a new aftermarket radio in my car and when I went to turn it on, I threw a check engine light/code and the car was struggling to crank. I towed it here and Mike and his team figured out the problem that same day. The issue wasn't anything crazy, it was because I forgot to plug in a certain part, which I thought only had to do with the a/c (stupid mistake on my end). Mike didn't charge me for the diagnosis, even though most shops would or they would make things up to charge you for it. This shop is very honest and has fair to good pricing. Very reliable and easy to work with. Definitely a lifetime customer.

We have been looking for another mechanic that deals with BMW cars. Our 2008 321s recently needed…read morean oil-change but our main mechanic for the past 18 years, Euro-Junky, recently closed due to lease issues with the landlord. And so far, we were serviced within a reasonable time & we were charged $140 all-in for the oil-change using Liqui-moly oil. Jaime did recommend for a brake flush but did not push for it, leaving us room to decide for next time. The lot is full of European cars that needed service & this may indicate the number of people using their service. So for now, the four-stars is only because we the car did not need a major repair. We will see if for next time, they should earn the five-stars. But we are surely coming back.

i've been taking my 911 there for many years and so has my father. They are very reasonable with…read morethe pricing they don't lie and they do a great job which is why they are always busy. Anything I need they got me covered.

Don't ever go their worker named Joseph very unprofessional went in for a nail on tire was told I…read morewould get a call before fixing they messed up the patch was then told I need a new tire my warranty from other company was denied due to them messing up tire never go to Firestone on Nogales st in walnut if I could give zero I would. Also was threatened with lawsuit for not sure what but I expressed my anger and I'm thinking that's the reason for words that were exchanged for them not taking accountability.

I set up an appointment through the app for an alignment at 9 am, i arrived at the store 15 minutes…read moreprior to my appointment and i was greeted by Joseph the Manager of this store. I informed him that i have an appointment at 9 am for an alignment and he said that the vehicle will not be ready the earliest at 2pm maybe later!!! For an alignment? He said that there was 4 cars ahead of me which i dont see in their showroom and in the bays of the shop and only had 1 tech. So i politely declined and all i got was a sorry about that. Yeah i dont think you are. Just because its a free alignment i get put back in the back burner. They dont care if you took a day off to take care of this, they just want to keep your car as long as they can because its a free service. I will take this to the higher up, better business bureau and the BUREAU OF AUTOMOTIVE REPAIR, because they dont seem to take complaints serious now a days, thats why this business is dying. I want a refund for all the vehicles with lifetime alignment.