I happened upon Preventative pest control in an unusual way. They were having a meeting in my restaurant. I interrupted their business breakfast to ask them for some advice about a rat problem I was having in my Phoenix home. I have owned my home for nearly 15 months, and have had two different pest companies and several thousand dollars spent trying try to solve our roof rat issue, but have had no luck. This morning they came out with a contractor to perform a plumbing line smoke test and within an hour they located two different entry points for rodents. These guys know what they're doing. Special thanks to the "Pied" Piper! Well done sir. read more

We've been using Preventive for years. It's an easy, no-hassle service that keeps the creepies out of our house. If pests do slip through, they will come back for a spot treatment. The technicians are always friendly and provide great service! They also follow direction well, which is important because we try to keep the spray away from where the cats spend time. The cats can handle their own hang-out spots just fine (and provide an A+ scorpion control service of their own). read more

Preventive was quick to get out to do the termite inspection on my property, great communication. Was quoted $1,470.00 with 5 year warranty on a 1,200 square foot house! I assured the inspector that that was way above what I expected and would shop around, much to his frustration. Went to a competitor, also local and family-owned, who quoted $800 for the same full service and warranty. Went with them instead. read more

I have this pest control company once a month and they spray my whole yard everything. I've had other companies that will spot spray which does nothing, NOTHING! If you want results, I suggest you call the best, in my humble opinion, company. read more

Termite inspection was awesome 60 minutes every inch of our home , excellent service and awesome price

Darren and Mike were very professional, they showed up at the time agreed upon for the bid. they were very kind and took the time to explain the services in detail. I'm looking forward to getting our bugs gone! read more

I noticed some termite tubes coming from my ceiling and so I called Preventive on a Friday morning, and was told an inspector would come out the next week. When I gave them my address, I was told they had an Inspector who lived not far from me and a few hours later, he was at my house. He was polite, explained to me the process they use (Termidor Injection), gave me a quote that I was comfortable with, and so I booked them. The very next day, on Saturday, several of their employees came out and prepped the house. They were polite, professional, and patient with me as I asked numerous questions. Within a few hours the work was done, they cleaned up after themselves, and while this was just last week and it takes 90 days for Termidor to eradicate termites, I obviously don't know how effective it was yet, but given that the work is warrantied , I'm confident. In addition to using the injection system, they also drilled into the concrete pad on one side of my house, and did spot treatment with foam inside of my house where needed. I highly recommend them. read more

Called preventative pest control for a quote. They sent out a "lead inspector" to do the inspection & give me a quote, during the process he asked for a. access to attic, he brought his ladder and did his thing & left, later I saw that he had left the attic access open, not sure if this act was deliberate or an oversight, in either case it evokes the question would I trust a company which works with poisons who's lead inspector can do such a thing.. what do y'all think... read more

Preventive Pest Control - Pest Control Near Me - Glendale, Arizona

A week wasted... I called and set up an appointment on Monday for the $29 special listed on the front of their site. I said I would be willing to hear about offers for long term commitments, but at this point I was only interested in the single service call. "No problem sir, I'll let them know". Nothing more was said about it. I waited around during my 4 hour window and then went over the results after the inspector showed up. I got pricing on monthly and bi-monthly plans, but again stated I only wanted to do the single treatment at this time. The inspector (who was very nice) then advised me he's not even the guy that does the spraying and that the $29 deal is only with a contract. I looked at the website again to see if I overlooked that part, but sure enough there was no mention of any terms, not even an *. I called and got the owner Eric who advised me he was logging in to fix the error now and that he "Can't do pest control for $29". "I have employees to pay." He said he did not need to honor the bait and switch pricing right there on his website. I was going to do the bi-monthly, but after speaking to Eric and having to deal with him treating a potential customer the way they did, I won't be using their service. I recommend you don't either. read more

I signed up for a service but then two months later I didn't like the service so I called to cancel, Stephanie on the phone told me that she was charging my card cancellation fee because I don't finish that year contract! But when I signed up I asked about 3 times before I sign if this is a contract and the guy says no there no cancellation fees or contract and he says you can cancel anytime! They are willing to loose customers and businesses over 20 dollars! read more

We have been a loyal customers since we moved into our house in Arizona 2 years ago. They were great as far as pest control goes- we never had any issues and we live next to a green belt. We finished landscaping our backyard in July and were having a tough time containing our weeds so the pest control technician recommended for us to have Preventive come out for weed service. We really liked the company and thought we would give it a shot. My husband was tired of pulling weeds so we opted for them to pull them and spray them for our initial service and pay extra for the service. The Friday prior to Labor Day weekend the technician came out and instead of pulling the weeds, he weed whacked them and made a HUGE mess, leaving the roots in the ground. Had I known that they were going to weed whack instead of pulling the weeds the proper way- we would've done it ourselves. I called Preventive Pest Control and spoke with a manager named Mike who swore he would make it right, especially considering we planned a Labor Day BBQ and our yard looked terrible. After calling multiple times, he finally told me he wouldn't charge the initial fee to remove the weeds and wouldn't charge for the first 2 services. I was really impressed and satisfied- until I received my bill and realized that wasn't the case. I called the office again a week and a half ago and finally received a reply today via email that I needed to pay $110 (which wasn't agreed upon). My yard is STILL a mess. So today I paid my bill and cancelled all of my services through Preventive Pest Control, which of course is tough because I was very happy with the pest control services provided. Hopefully they can figure out the weed control portion of their business so they won't lose any more loyal customers. read more

Had high hopes as they provided a every other month service. Unfortunately trying to get them to do what they promise to do, and/or show up is a different matter. Initial phone call was told that they will always call to confirm your appt. Will treat both inside & outside of home. First tax. Never knew about it. No call. Found out because I found the crinkled, dirty receipt in my front yard bushes. Weeks after the date indicated on the weathered receipt. Called and asked how they could've treated the backyard as there is a lock on the gate? Office worker who answered the phone was friendly, and worked with me in regards to my bill, and sending someone out a few days later to treat my backyard. Never received a confirm phone call, but figured as I had Just talked to them four days earlier it was not too big of a deal. Well, I should've confirmed because no one showed up. I couldn't believe it. I left work early to be home & a no show. As it was "after hours" for the office I left a message. They called back two days later. Again the office gal was friendly and apologetic, we rescheduled for another date and a later time so I would not have to miss any more work than I had to. I got out of work late & knew I would not make the 415 time so I asked my mother to go to my home and wait for the pc guy. At 5:00 pm my mom calls to say they hadn't shown up, so she had called them. She was told by the office person that the appt. was made for between 500 and 600 pm and someone would show up. I arrived home at 545' still no one had shown up. I called the office then and at 630pm to let them know no one had called, nor had shown up and I would NO longer be requiring the use of their "services." It is terribly frustrating to deal with such unprofessional, inconsiderate, and non-communicative companies and the people they employ, who could care less about serving their customers. I would NOT recommend this company at all. read more

Nice people. Ineffective service. Months of multiple calls, reminders of my ongoing rodent issue and a few CSI worthy investigations have done nothing to diminish the amount of rodent poop on my front porch. It took multiple conversations to convince staff that mouse poop was mouse poop, not "seeds", not "organic matter", just old school mouse poop. Apparently MY mice don't like their bait, so I am stuck. Thankfully my contract is up. More effort to coordinate with this service than just deal with problem myself. read more

Preventive Pest Control - MY mice like this box, not the bait - Pest Control Near Me - Glendale, Arizona

I scheduled a inspector to come out at no charge. For a black widow and wolf spider problem. The inspector offered a very very competitive rate I could not turn down the 1 year contract . Just had a tech come out a day after.He was very professional and clean also had shoe booties which I thought was very considerate. Most importantly he seemed to be very thorough and did everything that was explained what would take place. Thanks for sending tech: Scott he was great. read more

Their Door to Door Sales Staff is annoying, Pushy and DO NOT take NO for an answer!! If I was looking for a new Pest Control Company, It would DEFINITELY NOT be them, if their Customer Service is as bad as their Sales Staff, they're NOT worth the trouble!! AVID THEM at all cost!! read more

Was a customer 3 years ago on a monthly plan pre Covid. Called to get a quote to have my house sprayed once. The lady I talked to started to try and set up a monthly service. I said I just want a one time service. She then stated they could do a "evaluation one time deal" for $159.00. I said no thanks. Other companies that I called and are used in my neighborhood charge a one time spray fee of inside and out between $40-$60. I have 2500 sq midsize home with no real bug issues. I'm sure they will claim we have such a better service and use higher grade chemicals. read more

We've been with Preventive Pest Control for approximately 6+ yrs & they've been absolutely outstanding!!! They spray & don't need to come back for another 90 days, which is AWESOME & extremely convenient!!! If there is an issue - they gladly come back to spray again! Love that. Also love that on our initial treatment - they sprayed on the inside & outside. Ever since they only spray on the outside, unless necessary they spray inside. Which is extremely rare!!! Anytime we have any kind of ants - the tech traces the ants back to the colony! They're also extremely reliable. Never have had a problem with any of the tech's - always friendly & willing to spray anywhere I request them to. Also the ladies on the phone are always so pleasant & call ahead as requested so I know what day the tech is coming. As we have dogs & I need get them squared away. Everything about this company has been a great experience. I've told several solicitation companies to take a hike as great service & no hassles is far superior to a "free" gimmick anything. Been there, done that. Thanks! read more

This company has been servicing our house for 20 years. They are very reliable and are prompt about reservicing an area if needed.

I've been using Preventive for at least 6 years. I like their timely response when I see an issue that needs taking care of (the West side can do it same day which is something I missed when I moved to the East side). Most impressive to me is that my new home came with one of those metal outdoor sheds...the kind with the doors that won't completely shut and that fills with water when it rains. Even though I dreaded going in it, I NEVER saw a single spider or bug. We just had it removed from the property...no bugs, spiders, scorpions, rodents or pests of any kind. read more

*updated review* The owner of the company came to our appointment today. He was very apologetic regarding our no show appointment yesterday & even gave us a gift card to his favorite restaurant. It was very considerate of him to do this. *original review* Preventative Pest Control has no concern for people's personal time. We had an appointment scheduled for Friday from 8-12. They never showed & never called. When we contacted them, they told us they were running behind & could be at our house by 4 pm. Just what anybody would want to do (sit around for 8 hours waiting). We rescheduled for 8-12 another day. Yaaaa for wasting another 4 hours of our day. Btw, the Preventative Pest Control person who took our call never apologized. I strongly suggest going with another pest control company. The $70 per spray is not worth it. read more

We were happy with their services. We used them for years. The guy that came on the regular was great with our dogs. However their answering service is horrible. We sold our home. We called and explained they are billing us for a house we are no longer in the girl I spoke to said ok and was closing our account and to disregard the 72.00 fee. I thought it was all said and done. Guess what they reported us to collections for this 72.00 fee We are not paying for service in a home we are no longer in. We were going to sign up up again once we bought our new home but after this NOPE. So thanks for hitting my credit over a lousey 72.00. Probably cost you more to send that to collections. Be aware read more

After signing a contract with them nearly a year ago telling them that our huge problem were scorpions they assured us they could take care of it... several months later we still had scorpions crawling on our kids backpacks, in kitchen drawers and on the floors. I repeatedly told them until I couldn't take it anymore. Cancelled contract, they came out sprayed our property again and charged the credit card on file. They said "we apologize for the miscommunication but we're going to have to get paid for the last time we sprayed". Unbelievable... oh but they were gracious enough to not charge us $120 to cancel our contract that they couldn't keep they end up on. Thanks Preventive. - Real special service. read more

Terry is an excellent technician who is very knowledgeable, courteous and efficient. He know our needs, especially with us having multiple pets...[and they like him too ; ) ] Today he was training a new technician. It was neat to watch because Terry never skipped a beat while he was directing/instructing him. They were very thorough, yet they completed the treatment in great time. These are some of the reasons my wife and I had requested Terry as our regular technician. Thank you. read more

Been a customer for 10 years with this company, only to recently have my account changed - without notification - charging me an increase of 53% in my pest service billing. Customer Service was of no help, stating attempts to notify were taken as affirmative to charge. Preventive Pest Control evidently does not value long term relationships over the almighty dollar. So disappointing. I find myself now looking for another pest and weed service provider. read more

I have roof rats here in Fletcher Heights, and Preventive is saving the day! Their customer service is great, and as much as I hate traps, they work. I refuse to touch the traps, let alone a dead rat, and their technicians do all the dirty work. It's just gross having rodents in the yard, but this company makes it livable. read more

I started service November 2016 because I found a bark scorpion in my pantry the first night in our new house. All of the technicians have been friendly and effective. Since starting service I have not seen a scorpion or cricket in my home or out. I have seen a few small spiders in the yard, but not near the house. I am very pleased with the service we are receiving. read more

I switched to Preventative Pest from another provider a year ago after the other company increased their price. Preventative cost less and it seems like they provide even better service than my old company. They are also all pleasant and easy to work with, in person and on the phone. I would highly recommend them to anyone. read more

Awful "service". They scheduled an appointment for 2 days ago. Never showed but called me at 5:30 pm. Then set up another appointment for 9 am. Never showed. Spoke to the office to schedule for 2-3 pm today. It is now 4:20 pm and no show. This company does NOT care about the customer or their time wasted. Office is less of a help. I just called and said we wanted to cancel our contract and she said "we already did so" read more

They do a good job and they will come back out to retreat if you see any bugs. From time to time I have needed them to come back because of scorpions which they gladly do. I have used them since I moved into my house in 2001 and their prices seems fair. read more

Beware for the Sale Rep's who come into your home sale pest control and then see you are a single women and take advantage of you like PPC did me and then sent me to collection for not paying for services they did not render. read more

I did some research and felt that Preventive was the company for me for weed control based on their guarantee for 6 months after they spray. I have had a contract now for a few years and have been completely satisfied. They spray every 6 months, and even if 1 weed sprouts in that time, they will come take care of it. I, of course, don't bother them with that, but, my weeds were so bad in the beginning, that they did have to come back a few times when we got started. I thought that maybe I could skip a 6 month period this year, but around month 7, my home looked unoccupied. They came and did their thing- I didn't need to be home, they sent me a bill, and everything is once again good. read more

I've been using Preventive Pest Control for years. We dont have monthly service because we are cautious with the amount of chemical we use on our home and they are very accommodating. They use an organic pest control solution that is derived from the chrysanthemum flower which is great because we have kids and pets that we prefer to limit exposure to. They are really knowledgeable and can schedule me when I need them. read more

I just started up service a few months ago with them and initial service I wasn't to happy with, ants didn't go away outside and inside and he didn't bait the inside which was odd because I knew that spray wouldn't take car of ants on my bathroom counter top :/ they came back out for a trouble call and was going to spray bathroom again and told him I want bait because spray wasn't working, so he baited bathroom and was going to granulate backyard again and I told him I don't want it but did it anyway. He got it all over my backyard patio and in my babies pool. Also didn't notate it on his report that he used bait and granules and last time I checked. That's illegal. Customer service tried to tell my wife that he never did that because it wasn't on his report. Manager came out and was nice to my wife and cleaned the patio and pool and comped our service. I thought things were on there way up until an inspector came out and was rude to my wife when she didn't want to purchase 4 rodent station (which is a minimum purchase) at $40 a pop which is way over priced. When we purchased the service we were told that scorpions won't be a problem then inspector tried to sell a scorpion service for $285 which dusted brick wall and attic voids when other pest control companies will dust for free. So right now I'm not too happy and ready to cancel. Haven't been satisfied since I started my service. Been nothing but problems. Manager has been friendly and that's it. When I signed up for pest control I wanted someone honest. Not someone that would take advantage of my wife like that. Btw I'm a branch 2 & 3 licensed pest control technician. read more

Rough. They were nice when I called. They were even nice when I interacted with them when they came out to the house. My issue was pigeon control. I had them on every ledge. When the guy came out he said he could get rid of them. He did a great job of pressure washing the house and putting up spike strips. The problem was he left a bunch of ledges with no strips. So of course the pigeons moved from the place with spikes to the place without. I was at work when he started working so I couldn't inspect his work. So I called a few days later and the same guy came back out. He put up a few more strips for an additional fee. I still have pigeons nesting on my house. They are just nesting near the spikes. I need a company to come to my house and spray on a monthly basis but I cannot trust/ use this company. It's a shame too because they are nice people who simply do sub-par work. read more

We have a pest free half acre all thanks to their professional and reliable service. Now my Grand kids can play and swim without worrying about spiders or scorpions. Thank You. read more

If I could give this company a Minus 10, I would certainly do that! They came out in the beginning of October and I was having trouble with rodents. The guy that signed me up with the contract Insisted that I Also sign up for Termites. I told him repeatedly that I wasn't interested in termites but He Insisted over and over again so to get him off my back, I signed for Termites, also. So far, I have paid this company Over $3,000.00 and they have gotten rid of Nothing. Now they want bring in a Plumber to blow smoke in the sewer lines to see where the rodents are coming from. I wonder Who Does the Clean-Up of this blowing smoke and does it Get RID of the Rodents, NO. And what happens if they break lines while blowing smoke, then I have to hire a Contractor to do Repairs from the Pest Control and Plumber guys. I was told that it is all BS. And Very Expensive!!! Am getting Nothing Accomplished! read more

We've been using Preventive Pest Control for a year and they have always been prompt and courteous on every visit. Anytime we noticed any bugs between visits, they have been quick to come out and spray again. That's only happened once but it is good to know that they stand by their guarantee. Also the service people are very friendly and a good reflection of a professional company. read more

Really great service! The guy who comes to spray is very personable, funny, and professional. And - what counts most - no bugs! Haven't seen anything - I mean anything - since about a month after service started. A year later, all is well. read more

Living so close to a desert wash, a lot of bugs and critters had access to our house. With regular service (spraying only outside), we never had a problem! Would highly recommend this company. read more

Very reliable. They always confirm with a phone call prior to the day of the appointment. The absence of pests is what I care about the most, and that is where Preventive Pest Control delivers. read more