Jay is truly the best groomer I've ever trusted with my dog and I don't say that lightly. I moved…read morefrom LA to Atlanta and went through several disappointing grooming experiences before finding him, and now I wouldn't let anyone else touch her. He gets it right every single time, no exceptions. My dog gets a lamb cut, which requires way more than just clippers it takes serious precision and skill with scissors, and Jay absolutely nails it. The attention to detail, the consistency, and the care he puts into his work are unmatched. People literally stop me all the time to ask who her groomer is, and I always send them straight to Jay that's how good he is. You can tell he genuinely cares, and that makes all the difference. Finding someone you trust with your dog is everything, and Jay is that person for me. If you're even considering booking with him, do it. He's worth it.

I wanted to love the service but it just didn't work out…read more I moved to Atlanta in 2023 and lived on a different side of town for the initial six months. I found a groomer that I love but wanted to find one closer to where I purchased my home. I called this place at the time and they weren't familiar with my dog's breed so I opted not to take her there. Fast forward a year later, I call them back because I wanted to finally avoid the commute to Cheshire Bridge. To my delight, BIS let me know they now have a groomer who specializes in doodles so I decide to book the appointment. Unfortunately, the first time I brought her for a bath, she came back with a rash or hot spot on her back paw. She had never had a hot spot up until that point, and she was three. We discussed it could be the shampoo but it was concentrated to one paw, so that didn't quite make sense. The second time I brought her the hair cut was not to my liking and I paid even more than I do for our groomer who consistently does a fantastic job. So, although I appreciate that they found a doodle groomer, she just isn't the one for us. **Also, they may want to ask if the bow or the bandanna is the preference for each dog, b/c not every female dog wears bows. Just a heads up.

With this being a new business I was a little skeptical but they exceeded all of my expectations…read morefrom customer service delivery to the quality of the product. the owner is very friendly and professional. I would recommend this boutique for any dog owners who like to dress up their pets. The prices don't compare to the superb experience.

Took my Aussiedoodle, Teddy, for a much, much needed full grooming and considering how long it had…read morebeen since he'd had a haircut, the groomer did a phenomenal job! There are a few places where I've gone back and done some blending and trimming to even things out but Teddy tends to get antsy during a groom so I expected to have little details to clean up since it was his first time here. The staff is wonderful--I directly spoke with two of them and both were so kind, helpful and informative. I'll definitely be bringing Teddy back for his future full grooms and am thinking about taking him here for daycare. Thanks Wag-A-Lot Upper Westside for such a great experience and for taking such good care of my fur baby!

My Dog, Teddy absolutely loves Wag-a-lots! He is always so excited to head there and play. The…read morestaff is so friendly and he loves to greet every single person there. I enjoy being able to check on him via the cameras as well :) I like how he can get a bath at the end of the day as well, their groomers are also pretty good.

Like everyone else I had an awesome experience. So many groomers are booked solid but I was lucky…read moreto come across an opening at this 5 star groomer. This was my puppies first cut. They showed him so much love and his cut was exactly what I wanted. He is feeling very bougie now.

Awesome!!! I was recommended to Pamper My Pet by my vet so I knew this would be a great place. The…read morestaff was so friendly and kept my updated on my dog's grooming. I highly recommend them and Mikey definitely will be back!!!

I highly recommend these groomers This is my first time…read moreusing them and will definitely go back. They are very personable and professional, which is a great combination in today's world.

This little shop has no wheelchair access, which is illegal, so I can't speak to the cleanliness of…read moreit because I couldn't go in. However, the person on the reception desk came out and got my yorkie. I didn't get to meet the groomer, but was told to send an email with the picture of my choice and instructions, which would be given to the groomer. They didn't follow my instructions and although the cut was nice, it was much longer than I asked for. I like to interact with the person that's going to be taken care of my pet so I won't be returning despite the fact that this location is super convenient. They have signs on the front door about how everyone is welcome there, but I guess that doesn't include wheelchair users. I certainly didn't feel welcome.

It saddens me to write this review but I feel I must for others. I've taken my 8 lb biewer terrier…read morehere every 4-6 weeks for 9 years. She is incredibly docile and timid. After picking her up last week after a standard groom, I noticed she was acting odd and showing discomfort. As the hours progressed, excessive gagging and coughing occurred and she was noticeably more uncomfortable. I took her to the emergency vet over the weekend and explained the symptoms plus groomer situation. Upon assessment, they identified a significant and large bruise across her chest/arm plus what they indicated was likely trauma to her trachea. Bloodwork confirmed muscle trauma. Their indication was the same as my instincts - something bad happened at the groomer. As we evaluated it, it was hard to understand how her injuries would align with an accident or an unknown incident. The groomer did not share that anything went awry during the visit and acted like all was okay at pickup. I will not be taking her back.

I had a very disappointing experience at Animal House and will not be returning…read more When I first started bringing my two small dogs, my bill was typically under $100 for both of them, which included a bath and haircut. Over time, the prices kept increasing without any clear explanation. At one point they began adding a $15 "dematting" fee, even when my dogs were regularly groomed. Recently the cost climbed to $130-$140, so I started asking for a breakdown of the charges. Unfortunately, the staff seemed irritated whenever I asked basic questions about pricing. There is no posted price list and no transparency about how they calculate the final bill. During my most recent visit, I had already combed my dogs before arriving. The employee at the front desk used a small comb on my dog's legs in a way that would naturally create tangles and then claimed there would be a dematting charge. I told him if they planned to charge that fee, I would rather take my dogs somewhere else. He took the dogs to the back and returned saying there would be no dematting charge, but added that if the dogs cried or had to be corrected during grooming there could be additional fees. I had never been told about that policy before. When I came back to pick them up, I was told the total was $75 per dog. When I asked for a breakdown of what the $75 included, the employee became extremely hostile and began yelling at the top of his lungs at me simply for asking about the charges. Even after asking multiple times, he could not provide any clear explanation of the pricing. Another concern I've had over time is that on more than one occasion my dogs came home with small cuts or what appeared to be bruising. I did not notice these issues until after we left. I cannot say exactly how it happened, but it raises concerns about whether the dogs are being properly supervised or handled during grooming. As a customer, I believe it is reasonable to ask for a breakdown of services being charged. Instead, I was met with hostility and extremely unprofessional behavior. Because of the lack of transparency in pricing, the concerns about how my dogs were handled, and the way I was treated when asking simple questions, I will not be returning and would caution others to be aware before bringing their pets here.

I just wanted to share how truly wonderful my experience was. From the moment we arrived, she…read moreradiated an amazing spirit that instantly put my baby at ease. Her professionalism and wealth of knowledge were impressive, and it was heartwarming to hear her compliment my son for helping Beauty remain calm during her first professional grooming. I was especially touched by her offer for my son to come and watch her work, as it shows her genuine care for teaching and nurturing. After this first visit, I feel like I've found someone I can trust completely, and I'm looking forward to being a lifelong customer. As someone who works in customer service, I truly appreciate being treated so kindly and respectfully. Thank you, Judith, for everything!

My review is a little different. I am trying to reconnect a dog with it's owner, one that requires…read moregrooming. Someone suggested I contact groomers in the area, so when I called here they were so nice and ready to help. If I EVER have another dog to be groomed in my future, I will definitely take them here!

Schantel is absolutely wonderful! She's the only petsitter that I 100% trust with my fur babies…read moreespecially my senior one that is 16 years old. I take both of my fur babies to Schantel for boarding and my senior dog goes to her for grooming. Schantel is very gentle and loving with both of my babies and I so appreciate it.

Another wonderful stay for our dog at TelsTails Petsitting. Schantel is so wonderful with the pets…read morein her care. We get a cute photo every day and when I come to pick up our dog, she seems happy and healthy. We have used TelsTails several times (as has my mom for her cat). We are already booking her for our future vacations. TelTails is so much better than a large boarding facility and Schantel is caring and diligent with her 'guests'.