When you have, as I do, cats that require special treatment, there is no better petsitting service;…read moreyou cats are in great hands with Jim, Matt and their team. Special feeding instructions? No problem. Medications? They can handle it. But what I appreciate so much is the attention to detail, like vacuuming up stray litter, rinsing food cans, I never had to come home to a mess. What a relief! In addition, the updates and photos from each visit put my mind at ease when I was away, and I could tell my cats were well cared for. Invaluable service. Great people.

Jim and his team are great people. They have been taking care of my cats for several years now…read more Always easy to schedule even with holiday and short notice. Highly recommended.

My corgi Gus has been part of the Bark & Board family since we moved to Atlanta 4 years ago. Gus is…read morea "special needs" dog in that he's a rescue dog that's not fond of too many people or other pets. He's a loner until he decides he likes you, then you're in! Over the years, the B&B family have gotten to know him and they all have varying levels of comfort with him, Sophie being the stand out and could have easily replaced me as his mom! Despite Gus's lack of interest in most beings that aren't a tennis ball, everyone makes a concerted effort to get to know Gus and his quirks, ensuring a safe and enjoyable experience! When there was an issue with another dog, not started by Gus, the B&B family immediately let me know and we solved the issue together, again with their team being absolute rockstars in care for Gus's small wounds before I could get back to him. I mention this story because there's always someone on a review site for doggy daycare and boarding with a bad experience who talks about it, but doesn't go into the detail of how the company made it right. Bark & Board have become trusted advisors and custodians to my dog for 4 years, and we cannot thank them enough for giving Gus a safe, loving, and comfortable experience for over 4 years, and will continue to do so and care for my little buddy. For anyone without a "special needs" dog, they will love your pet like their own and will get much more out of the themed days, photos & videos, "paw-gress" reports. But if your pet is a little more like Gus, rest assured, they will be in great hands!

Im sorry.. the people were nice enough but they did a complete hack job on my puppy. They had me…read morepay the balance after deposit first before seeing him and...... wow.... I know why. It's horrible. I explained what I wanted.. the layers I loved about my puppy's coat the fluffiness... and it's like they just shaved him and gave him back... no blending, not even.. no shaping. I'm so sad... it's not even going to grow back nicely. They really messed up my dog's beautiful coat. I was in complete shock... and so flustered I just had to get out of there. But I should have stayed and expressed how horrible he looked. I'll call in the morning but... it was the worse. I'll let you be the judge.

Not only can we leave town and rest comfortably knowing that our three dogs are well cared for and…read moreloved, but I honestly believe they are more spoiled than ever every time we return. Communication is excellent , the house is always clean and it's the best service we have ever had with a pet sitter service. Professional, kind and caring. Can't give them enough kudos!

This is a long overdue review. I just happened to be scrolling for a specific text and pulled up…read moreold text exchanges with Karen from my days in Atlanta. And realized I owe this fantastic person a review. A very long story short, in 2015 I found myself in temporary housing after a move back to Atlanta to start a new job. It was a very difficult situation with two rescue dogs that suffered from anxiety/separation issues. The day prior my daytime pet arrangements had fallen through. I also had work travel imminent. I was in a panic and massively stressed. The same day I called Karen, she showed up to meet me and the two pups. They took to her immediately, even my ultra scared/shy guy who shivered and shook around people. She confidentially handled them, kindly calmed my anxiety over the situation and had it under control. She could double as a therapist!!! The next day while I was at work all went totally fine with their walk. I even received text photos with details of how it went. The pups were happy, I was relieved of stress and life suddenly became simpler. For simplicity sake I've glossed over a very trying and rough time in life. But for Karen and her team it would not have turned out so well. With a world of gratitude and thanks, I HIGHLY recommend.

Great pet sitting service that I've used for years. I typically get the same sitter so they know my…read morecats well and send daily pet reports.

I found Buckhead Pet Sitting Services on line and I am so happy I did. I have 3 dogs and a cat so…read moreit is really important to me that I can have my fur babies stay at home where they are comfortable and happy when I travel. I had tried several people that I found through word of mouth and was not satisfied with their service or care. Buckhead Pet Sitting Services provided excellent care to my pets that far exceeded my expectations. Olga met with me prior to the first time pet sitting to meet my dogs and cat - she spent a time getting to know them and learning their routines and care. The first time she cared from my group, it was unexpectedly cold and my dogs typically stay outside for the day. Olga altered her schedule so that she could come over extra times throughout the day since the dogs had to stay inside due to the cold. She kept in close contact with me on the weather and when she thought it was safe to let them stay out. Olga's love for animals is so apparent - I felt she cared from my group just as she would her own. I looked forward to her comments and pictures she sent after each of her visits - reassuring me that all was going great and everyone was healthy and happy while I was a way. I will definitely be using Buckhead Pet Sitting Services going forward!

We've been loyal clients of Buckhead Paws for several years. Their very accommodating service…read moreallows us to leave our dog and cat in the comfort of our house without stress or worry when we go on a trip. The staff are dog owners themselves, not only do they understand the details of caring for a pet, they really adore animals. We recently returned from a trip. Our sitter was AMAZING! While we were away, she gave us updates the entire time with photos and took our energetic lab on long hikes. Our cat was given lots of head scratches and tummy rubs. We came home to a couple of chilled out, happy healthy babies. It's priceless to be able to depend on Buckhead Paws for a worry free get-away. They truly are the best, and we have had some experiences!

I started using Buckhead Paws when I moved to Midtown in April. They are fantastic! I travel quite…read morea bit so it was important to me to find a regular person that my cats would get used to. Mark has always been super responsive and helpful with scheduling and Laura, my regular pet-sitter, is incredibly friendly and makes me feel like my kitties are in great hands. It's obvious that she truly cares about the pets she watches. Adam has covered a few times and is also a wonderful sitter! They stay in contact, show when they say they will, and send adorable pictures. I am very happy with their service and highly recommend them.

We used Critter Sitters for many years, through multiple pet sitters, multiple pets, and multiple…read morehomes and always found them to be professional, reasonably priced, and attentive to the needs of our pets. Recently our pet sitter through Critter Sitters retired and we met with our new sitter one time. Everything seemed fine and we were scheduled to go out of town and had confirmed with the new sitter employed by Critter Sitters that everything was in order. Yesterday I asked for clarification about the billing since it seemed substantially higher with the new sitter over what we had paid previously - in response, I have been told that the sitter's schedule has changed and that I should seek care for my animals elsewhere. With little more than a week's notice, this was very unprofessional and disappointing to say the least. I've tried to communicate my experience to the owner of the company but the line has been busy for some time; will update this review if new information becomes available but sadly, I can no longer recommend this business and would seek care for pets elsewhere. Update: the owner responded and while appreciated, I find the way this situation was handled by Critter Sitters very unprofessional. I can include the text conversation for reference as I did not negotiate: I asked a question about a price difference between two different sitters employed by the same company, a difference of over 300 dollars. The only "policy" I see enforced or followed here is poor customer service.

Amanda Brand has been great. No matter how many fur balls we add she is up for the fun. Never had…read morean issue and if an issue comes up regarding the kids or the home, Amanda takes care of it. We get updates and photos throughout our away time and the kids love her. She now has her own door codes in case we get stuck somewhere. Can not say enough good things about her.

Buckhead Pet Pals has been my sitter of choice since returning to Buckhead in 2023. I have the same…read morefantastic pet sitters so my fluff balls aren't surprised when someone else stops by. On Christmas Eve morning, I called and Camilla managed to secure services for me from the 27-29 due to a death in the family. Within an hour. Thank you again, Camilla! And thanks as always to our fabulous pet sitters!

We have been using Buckhead Pet Pals for years and LOVE Laurie who takes great care of our cats and…read moredogs. I highly recommend them and would suggest asking for Laurie by name!

After years of appreciating the original owner, this new ownership is subpar. Inconvenient hours ,…read moreincrease in rates, ZERO communication when calling or email, and my dog was returned to me reeking of urine. Not acceptable. It's safe to say we will not be returning.

As of July, 2021, Bark Avenue Pet Resort is under new ownership. As a loyal customer for many…read moreyears, I was caught off guard at the change in management and rate increases when I boarded my dog in August. I walked in and immediately noticed some improvements in the rebrand and lobby design which looked nice, so I asked the person checking me in, and she said "I'm the new owner." without taking time to introduce herself by name or mentioning the changes in policy or how the boarding rate increased from $35 to $45 dollars a day. The vibe definitely seemed different, and it wasn't a great first impression. The business is currently owned and operated by a former customer, and I think that connection is neat because it shows faith in the organization. That's a cool story, and I sure wish I had received notification about that and the new business transition. If you're in charge, transparency in client communication should be just as important as taking great care of animals. My dog lost weight while there, and we were sent home with over 50% of her food supply because she is an anxious dog, but I've never experienced this while boarding her before. I appreciate the time the owner took talking with me over the phone because I called her to discuss my experience after we picked up our dog. The business seems understaffed and current employees undertrained, and those factors really came across in the whole experience. I wish Bark Avenue the best in the future, especially in their efforts to retain longstanding customers.

I have used Bryan for a few years now, even before he formulated this into a business. Bryan has…read morestayed in my home on numerous occasions while I was traveling, and he provided excellent care for my canines, Gracie and Gertie. As soon as I met Bryan (and later his sister Robyn), I knew my doggies were going to be in good hands while I was away. This brother/sister team operate with high integrity, they are very conscientious, and have a true love for their pets and those of others. I would use either of them again in a heartbeat.

From the owner: Hiring a professional pet sitter allows you to take care of your pet safely and economically. Pets…read more(like humans) are most comfortable in their own homes. If you go away on a business trip or vacation, it's important to make sure your absence is as stress-free for your animal as possible. Making sure your pets are in a familiar environment, with a stable food and exercise routine, is a safe and healthy way to allay their fears. Our mission is to provide quality care and personal attention to your pet in your home. We are a family operated company with over 10 years experience in the pet sitting business. The Pet Nanny LLC is nationally certified through Pet Sitters International and we are insured and bonded with Pet Sitters Association LLC. We love our pets and they are part of the family. Let us care for your pets like they were our own. We provide the peace of mind knowing your pets are receiving the quality care and love they deserve, when you're away.

Brenda and team are nothing short of amazing. Their warm and loving approach to their jobs is…read morenoteworthy and commendable. I took our lab for a couple of days of day care while we were visiting in the area. Brenda responded promptly to my initial email and welcomed Clover with genuine enthusiasm. I appreciated their system and routines and knew my dog would be comfortable and safe. Clover was happy and tired each day! The staff/team members were so sweet and sincere and I'm so grateful for all of them. Xo

My fur babies DIXSON and Sofi love going to Bark And Lounge they have been going there for at least…read morethree years! I actually found my second fur baby there. Brenda is amazing and Sara is always so very sweet. I just wish they had exit baths. Thank you so much for being such a great place for my fur babies.