When they get picky where the money comes from I have a serious problem with that. As long as the…read moreget their money why does it matter where the money comes from?!!! I use Sezzle a lot of times to pay bills they wouldn't take that service. So I told them I guess you won't get a payment this month. Times are hard they need to keep up with the times!!! If it's good enough for the light company why isn't it good enough for them?

I've been w/prestige for a while and haven't had any issues. They work with u when with unplanned…read morelife expectancy. I definitely recommend. Communication can be difficult do to texting team doesn't communicate w/customer service but besides that still good.

Well, I've got a lot to say, but to quickly summarize for those that dont want to read the whole…read morething: The buying process was pleasant and straightforward. There were no games, and we felt all the team members that we worked with were very genuine (Seth, Hal, Jim, Josh, and Leslie). In particular, we felt Hal went above and beyond for us. We highly recommend coming here. Post buying the vehicle, there were some complications, and the entire team did everything they could to make us comfortable and correct the situation as fast as possible (which they have done) Best experience we have had at a dealership ever. Detailed Version: We came in to buy a Dodge Durango from them, and were immedietly helped by Seth. After our test drive we knew we wanted it. We had a 2018 Civic to trade in, and they gave us an incredible trade in value. After working out the numbers with Seth and Jim for a little bit, we decided that we wanted to think about it over some dinner. Naturally, then did do everything they could to try and get us to stay (even offering to pay for our dinner ha). But we left off that Seth would call us 30 mins after they closed, which he did. We were able to come to an agreement, and Seth waited an additional hour at the dealership for us to get there and complete the deal. Upon arriving, Hal and Seth helped us with the closing docs and there were no games whatsoever. Hal even told us that they had gotten the monthly price down even more to accommodate our goal. Upon taking the car home, we thought to test out the 4wd feature briefly, and upon trying to switch back to AWD there was a large failure, causing us to not be able to go past 40 miles an hour and stuck in 4wd. I immedietly contacted Seth to inform him that we would be bringing the vehicle back first thing Monday morning, which we did. Having brought the car back to them, they took it into their shop, identified the problem, and informed us that not only would they be taking care of it, but they gave us back the car we traded in as a loaner car until the issue is resolved. Hal was with us pretty much all day making sure that we were kept up to date, and even at one point offered to drive us to our house himself. He went above and beyond to assist us. Also, Leslie, the person at the desk of the service department was extremely friendly and came in several times to explain everything that was going on. All in all, Markosian auto took a situation that could have been extremely messy and turned it into an opportunity to prove that they know how to take care of a customer. I highly recommend coming in here to buy a vehicle, and the next time we are in a market for one, we will be going to them first. I do however have some feedback for management. Upon reaching out to Markosian via facebook, we were told to "ask for Josh" when we got there. We did so, then were immediately informed that Josh is actually the Store manager and that we would be working with Seth. I just didnt like being told to ask for someone, then immediately being redirected elsewhere. I know there is no perfect way of doing things, but I feel it would be worthwhile to put some thought into figuring out a better system in order to provide a better customer service experience straight from the get go. Thank you again to everyone that helped us.

Do Not buy a car here!!! Most of their cars are crap. Salvage vehicles, high mileage and held…read moretogether with poorly rigged equipment. I'm going to contact the local News, get an attorney and stage a protest out front of their store. If you're having current issues with these guys and the crap car they sold you, comment under my post. Time for a class action suit. If they were honest and cared about their customers they'd get repeat business and more future business. Common sense really.

If I could rate them no stars I would. I'm definitely wouldn't recommend them to ANYONE. I have had…read moremy car a year never missed one payment. I have back surgery and I called and asked for a deferment. I spoke to my supposedly account manager named "Asha" she was very rude and told me my contract doesn't allow deferments I asked for a copy of my contract because what finance company doesn't allow at least one deferment? She then tells me I been late paying and have only paid on time 4 times . I said ma'am I have paid within the 10 day grace period she then says we don't have grace periods if your car note is due on the 22nd then that's when it's due. I'm like mind blown I'll be reaching out to the BBB. I am definitely going to get refinanced my advice run... don't walk away run ...

No stars, predators and con artists. They brought my credit score down 45 percent even with 1/2…read morepayments during a work medical leave, stating they needed the full amount a said no deferment could be made and still reposessed the car anyway. Great going genius's now I have no way to get back to work and pay you.

I really appreciate the experience i had with this dealership. I drove hours without an appointment…read morejust to be sure I wouldn't deal with my home town dealer again, and I am seriously so happy I decided to. Yafeth was so understanding and helpful, even after our initial disappointment when the car we came to see was in the middle of being purchased. I feel bad that the majority of the cars we wanted to see were in their spare lot but the extra effort he made in keeping a smile on his face while I was being indecisive truly made me feel better and he didn't make me feel like I was being inconvenient. I would be happy to purchase another car from them in the future. Thank you again!

Do not trust this dealership. We were lied to about the AC in our vehicle assured there was no…read moreissue, only to end up paying $1,000 to fix it ourselves. To make it worse, they sold us their "Alpha Warranty," promising that if our tires ever went bad, we could bring the car in and they'd take care of it. Complete lie. When we actually needed that service, they refused. I'd sooner trust Judas or Richard Nixon than these A holes again.

If I could give more stars, I would! Jared at Smart Buy Auto is hands down the BEST used car dealer…read morein the world. The entire experience was beyond amazing. Jared doesn't just sell you a car--he makes sure you leave with peace of mind, confidence, and a deal you can't beat anywhere else. If you live in the Salt Lake or Ogden area and you're shopping for a car, do yourself a favor and go to Smart Buy Auto. Honestly, if you go anywhere else, you're missing out. Jared makes the process stress-free, transparent, and truly enjoyable. The prices are unbeatable, the value is incredible, and the customer service is second to none. You don't just walk away with a car--you walk away knowing you made the smartest choice possible. Smart Buy Auto lives up to its name 100%!

I meant to write a review a long time ago but better late than never I guess. This is my second…read moretime buying a car from Smart Buy Auto and it is always such a great experience. So much so that I'm willing to drive an hour from Salt Lake just to buy a car from here rather than any other dealerships in Salt Lake City. Both times Jared has made the process of buying a car simple and painless. He gets all of our information ahead of time and we are usually in and out with a new car in an hour or so. I've never experienced that before EVER at another dealership. It's always at least a day long ordeal and so many hoops to jump through to get approved. We always get a great deal and something that works with our budget. Jared even helped us get approved for a car right after a bankruptcy. I would highly recommend Smart Buy Auto to anyone and everyone!! I love my new car!! Check them out, you won't regret it

We were able to purchase our truck with no issues, everything was a fast and smooth. Definitely…read morerecommend

Great company for auto loan, especially when you can't get a loan through a credit union. Works to…read morehelp rebuild credit

Update. Leo was nothing but a liar who tried to improve his appearance through superficial support…read more The car supposedly had one owner, and Leo told me that's based on the information they had, but the title clearly shows 3 owners. The next big lie was that they acquired the car in May 2023, when on the title it shows they acquired it and transferred the title on 06/22. Idk why I didn't look into the title sooner. Leo knew exactly what was wrong with this car and sold it to me without disclosing the information. I knew it was a mechanic's special, but he told me that the mechanic hadn't looked at it yet because they just got it. Not so, they had it almost an entire year before selling it to me. Liars, cheaters, scammers, and a bunch of low lives.

Bought a vw Rabbit from them and the first day driving it I realized the battery was only good for…read moreabout one start, so I had to replace that. I was sold the car as is, I was told it ran and drove fine, two Weeks after buying it the transmission went out. I stopped buy there shop to see if they could take the car back or help me fix it, but in short they basically said it's my problem not there's that they sold me a LEMON. -Would Not Recommend!

I was looking for a very specific automobile and had only ever driven by Kentson in Bountiful, but…read morenever stopped or called until a couple months ago. These guys are great. Super low pressure, lots of great inventory and I LOVED that they let me test drive by myself. I was able to try out lots of cars and felt comfortable giving them a real test drive as opposed to feeling held back by having the salesman with me. I got fantastic service from James and Mark, true apostles of great service. I will be back to Kentson in the future I'm sure.

We have purchased several cars from Kentson, but it was years ago when they first opened in…read moreBountiful. We were super happy with the experience and thought their sales team and cars were great. Fast forward to this year. We messaged them about a car since we were helping a friend who needed to purchase a car. I received a phone call from Trevor asking about our interest in the car and I told him we were coming in the next day to look at it, but mentioned to him we were looking at a competitors car as well. He told us that the competitors weren't good and sold lemon cars, which I thought was pretty negative of them. Especially since we've bought several cars from this competitor many times throughout the years and been super happy with them. And whenever we've told the competitor that we were looking at cars from Kentson, they didn't say one bad thing about them. When we went to test drive the cars today Trevor wasn't there but another sales guy helped us. He was helpful but all of the cars we drove were all filthy and smelled bad, or the tires were completely worn down and would have needed to be replaced. We walked back in to the sales floor after driving a car and our salesman wasn't there so we handed the keys to the salesperson there. He looked at us confused and like we were bothering him (even though there was no one else in there) and we wondered what was going on. We told him we were dropping the key off and were going to look at another one but didn't know where the other guy had gone. He didn't say much and it was really uncomfortable. Come to find out, that was Trevor that I had talked to the other day. It wasn't professional at all. Instead of greeting us and asking us what he could do to help us he just stared at us and acted confused. We went back outside and the other salesman was there with another car for us to drive. That one was much better, and my friend was seriously considering it, but after driving it we told them we wanted to check out the other one at Rand's just to see what it was like. They mentioned again how they sell lemon cars (they do sell buy backs with minor issues that have been fixed from Tesla) and that they would never buy cars from them. My husband told them that we'd be talking to the guy we usually buy from over there and we'd be in touch. All of us were really uncomfortable with how they were trying to trash the other car dealership and it left a really bad impression. We drove down to the other dealership and all of the cars there were so much better taken care of. They had replaced tires and detailed all of the cars and it was just a much better experience. We told them that we saw one at Kentson that we liked and he said that they are a great dealership and have good inventory. We all looked at each other and were blown away. It just made Kentson look even worse. My friend ended up buying the car from the competitors and not Kentson. And afterward both of us got calls and texts from Trevor asking us how the test drive was at the competitors. I texted him back that she ended up getting a different car (so that he didn't keep contacting us - talk about high pressure) and he wanted to know which one she bought! It's none of his business which car she purchased, and I knew he was going to look it up and tell me what was wrong with it and why we shouldn't have considered it. It was just super unprofessional and we all said we would never go back there. It's a shame because they used to be really good but they've gone way down hill!!