The people at Prime Auto Repair are gifted, capable, intelligent workers who are intent upon finding the problems with vehicles, discovering how to fix those problems, and going to great efforts to ensuring that the cars are in top working order. Thank you, gentlemen for making my auto life possible. read more

I called Prime auto for a estimate to replace my wife's air conditioner compressor, the lady was super nice and gave me a estimate 900 dollars cheaper than AAMCO in Citrus Heights gave me. They did a diagnostic on it and installed the parts and it was only like 20 dollars more than the estimate. Air conditioning works great, and I highly recommend Prime auto over any auto businesses I have done business with in the past. read more

I was able to make an appointment for this morning and have my oil changed very quickly. They did a professional job, showed me the old filter, change the oil and check the tires for wear. Erin, the front desk person, was very knowledgeable and friendly to talk with about what needed to be done on my vehicle. Very happy with all that has been accomplished. I look forward to working with them again in the future. read more

They told my engine was blown and I would need to replace it for $4000. Then they offered to buy it for $500 and then reduced the offer to $300. When I said "no" they told me to get my car off their property. I took it to a reputable auto repair. There was nothing wrong with my engine. I needed to replace the radiator, which I did. The car runs fine and could probably sell for up to $5000.00 into today's used car market. What do you think? read more

They couldn't fixed my car and their whole attitude was: " no skin of their backs..." as it was put by one of their employees.

These people lied to me and told me that my engine was blown and I would need to replace it for $4000. Then they offered to buy it for $500 and then reduced the offer to $300. When I said "no" they ordered me to get my car off their property. I took it to a reputable auto repair. There was ABSOLUTELY nothing wrong with my engine. I needed to replace the radiator, which I did. The car runs fine and could probably sell for up to $5000.00 into today's used car market. They were trying to steal my car and resell it for a significant profit. It doesn't get much lower than that. Shame, shame, shame... I'm a retired older women living on a budget. shame, shame, shame. Do not trust these people under any circumstances. read more

My grandma went in a 74-year-old lady widowed came back and told me how they kicked her off their property after not property fixing her truck which is still broken and they refuse to contact me about the situation I can't believe this business is even still around especially after taking advantage of an elderly woman that's crazy read more

ive never know anyone to pay $495.00 to install a battery but I sure did today. I'll never do service here again and will let everyone I know not to bring their vehicle there. Hopefully with enough complaints they'll be out of business soon. read more

This is a great place...the people are super honest and very friendly and nice. They really care about their customers and will check out your car to make sure it drives safely...will definitely recommend and come back to this place :). The mechanic really knows how to inspect the cars and knows what to check and really tries to find out what the problem is and will give you his honest opinion on what it is...great place! read more

After leaving O' Reilly auto parts and adding oil to my car, a few blocks down my car started smoking. I happened to be passing this auto shop, so I pulled in and asked if any technician had a minute to look to see if I was safe to keep driving; it was a simple mistake on my part, but had I not stopped it could have cost me thousands in repairs. They opened the hood, saw what was causing the smoke, fixed it, and even after insisting on paying, they said not to worry about it. Really awesome service. read more

They ruined my van I never had leaks my van only has 83000miles and its a 1999honda Odyssey I took it in with not a leak they had my van for over 3hours and was told the part I needed they had to order and it would take 2weeks so I drove my van home and in a couple days noticed it was leaking spots every fn where I called them and explained wut was up and the guy that answered the phone told me they ain't fixing my leaks to call the better bureau business wtf I want my van fixed its there fault and they need to make things right if there not crooks fix it like it was when I drove it there any suggestions on how they should go about getting them to do the right thing and fix it read more

What a great place!! The counter lady was so nice and helpful. Listened to her handle all the incoming calls while I waited for my smog check to be completed. She was so efficient, maintaining such a positive attitude to all the calls. I left "a happy camper"!! read more

These guys do good work, and seem honest to me. I took my car to this place before the ownership change, when they were the Car Czar, and I think the change actually improved them, as service is quicker now. I didn't have any issues with the old Car Czar except they were a little slow at times, but they did good work by me. I'll keep taking my car to this shop so long as they keep doing good work. I've got a 2000 Chevy Tahoe with over 200k miles on it, so I need a reliable shop so that I can keep that baby running, and these guys provide that. I also like that they do a safety inspection of everything even if they're just changing the oil. That's nice. read more