I ordered a rib-eye box and they added wagyu burgers and wings free. When the box arrived it was thawed and had a bloody water looking substance in the package. I sent 3 e-mails to customer service and received no response. I got the GMs name and number and contacted him, he asked me 2 questions and I never heard from him again. read more

Would give 0 stars if I could Those pastrami slices aren't ribeyes and I wouldn't even call any of this meat. Spent hundreds of dollars with them to just give a little of everything a shot threw it out literally wouldn't feed this to my dog and when you comment on their Facebook, they'll block you within five seconds of your comment they've got somebody on standby ready to block end delete your comment because their whole business model is pushing social media ads for a local pop-up to get as many suckers as they can because obviously they're not going to have any repeat customers complete scam read more

This has to be the worst steak i have ever tasted, actually there was no taste, it sure as hell did'nt taste like beef. i odered the ribeye speacial and will be throwing the whole box of meat away Really can't believe how bad it was. Stay Away from this company nothing but a rip-off. read more

Disappointed. Meat is paper thin and tastes strange. Not worth the money. Never again. Also I think they delete all negative comments on social media. Very deceiving business. read more

Seen this add on facebook right down the road . I messaged asking if I had to buy the whole package or by the box that was a lie They told me whrn i got there I couldn't do that because it would short the other packages . I asked to see the chicken and salmon they never showed it to me they were really pushing the steaks hard . They were even trying to worse my boyfriend to tell me to buy it . I ended up buying the steaks ( sucker) fir $200 the original price on the paper was $699 kinda funny they can mark it down that far . The steaks had a good taste but extremely thin , thin thin like cardboard thickness if that . I'm not sure if it was even worth $200 I won't buy it again . But if it was my the box and not the package . Maybe I would have mix and match and spent more on what I actually wanted salmon and chicken read more

Their steaks are so bad, they don't deserve 1 star. Every bite you will be removing something from your mouth before you chew it up. It's garbage. Their 100% Guarantee is complete crap too, they don't respond AT ALL! You will have to file a credit card claim. read more

Just got ribeyes and they were terrible. Reached out to customer service twice and no response. Beware

I placed my order on July 19th. It is now July 26th and the order has not been shipped. I asked on Facebook how long it usually takes to ship, after placing the order, and now their webpage is down and I can't check the status of my order any longer. Now I have to go through the hassle of getting my credit card reimbursed. I've already paid my card off in full. Never again will I waste my time with anything from PrimeHouse Direct. Facebook feeds and multiple adds, all had great reviews, but now coming to YELP, I'm able to see the true reviews. Sad that Facebook still allows fake advertisements. read more

Update. Tried the steaks. Ain't horrible but gonna have to use them as stir fry or sandwiches. Basically Steakums from the grocery store. Too thin to eat otherwise. read more

Prime House Direct LLC - Pathetic steaks - Food Delivery Services Near Me

Complete waste of money. Poor quality, gray color, mostly inedible. Will never purchase from this company again. I was totally duped.

The quality is absolutely the worst. Spend the same at Costco and cut a whole muscle into quality steaks for less.

Had their Prime Rib tonight. Absolutely Delicious. Tender and very juicy. 3 minutes each side came out perfect. Was the best i have ever had. read more

spent $500 dollars on box deals and is all completely inedible. most tough worst meat we've ever had. sales man did his job on the upselling though! don't waste your time or money read more

Ordered two boxes, t-bone and ribeye. While previous orders were in good shape, this time I got a few steaks that were past their prime and freezer burned. I wrote them an email and sent them a message via their website, but weeks later have heard nothing. It's disappointing, I really expected better from them and won't be ordering from them anymore. read more

The meats are questionable the rib eyes are as thick as lunch bologna slices. The high pressure sales we didn't like it.

what a waste of time. The 20 for $39. were about a 1/2 inch thick. It's called bait and switch. Prices are too high. Steaks look good but not at that price. read more

I first bought 20 rib eyes for $40 they were fine. Then I ordered from website the big ribeye box with free shipping 8 steak burgers and free ribs in BBQ sauce. Now you say wow. It actually gets better I added the lobster tails in which I suppose they were out of at the time. Must say I was a little disappointed but they made up for it generously with a pork loin that would have cost twice as much as the lobster and 2 mind you 2 bags of bacon wrapped scallops over $140 worth of items for not having a $30 item. I don't know if they do this for everyone but I am one happy puppy. And our local meat from stores here seriously makes me sick frozen thawed frozen thawed not good for you at all. This order came frozen and in wonderful shape. I only wish I was rich enough to fill my whole freezer. To this company thank you for being so generous and you can count on repeat orders read more

I was sceptical about everything at first, how could ribeyes be that cheap and still be good, well mine are great. I will be a returning customer! read more

Steaks were paper thin and tiny. I was charged like $24 more than quoted when I looked at my receipt.

Zero stars. So far all the steak is mostly inedible. The fish, when thawed out, looked cooked but definitely wasn't. Please go anywhere else. read more

I paid a lot of money for the prime beef box. Not tender and very chewy meat. Do not ever spend your money here. Costco is way better. Definitely a waste of money and a complete SCAM!!!!!!!! read more

Just trying to up-sale you on more expensive packages that are not worth it. The meat is low quality and super thin. The steaks that dollar tree sold for a dollar were better. You are better off with a local butcher or market. read more

Placed online order & did not receive all the items. Called & was told they would send missing items plus a little something extra for the inconvenience. That was well over 4 weeks ago & I still have not received missing items. They have now deleted my comment on their Facebook page & blocked me from posting. Obviously they don't want you to see the truth. Dishonest & poor customer service!!!! read more

I bought the box of salmon & the box of shrimp. I noticed some of the salmon pieces were oddly cut and the skin on it was not salmon. I am highly allergic to certain fish. I ended up not eating it. I don't know if this company is aware that some of their fish is not what they thought it was. Also the shrimp was mushy as I was removing the shell. When cooked, it was still mushy. read more

Wife got scammed and sold a bag of goods. She paid 330 for a box from a truck and when I opened the box it had like 15lbs of meat and all cardboard. Total true value compared to buying from my butcher is maybe 150 bucks. Meat was nothing to write home about. All I wanted her to do was get me a few cases of the Ribeyes for 39 for a BBQ. She said there was a one per customer limit. Alot like a car dealer. read more

It's been over a month and still no response from Prime House Direct re guaranteed satisfaction and refund. Products are not as represented, including having undisclosed additives- meat is definitely sub par. Avoid this vendor!!! read more

O.K. here's the long and the short of it. Went this morning to the Dolton Il Menards. A] they don't own their truck[ Bad sign]. $39 for 20 ribeye's? That's what I went for. In the same exact sized box they sell 8 strip steaks. 2.5 pounds. very small, I will grill them with something else incase they are no good. Don't waste your time. read more

Bought strip steaks from these guys. Worse steaks I've ever purchased. Ended up tossing half of them out. No taste and no texture. Not to mention insanely small for a strip. Never again. Not worth the money. ESP since they over charged me. read more

Loved the steaks and chicken. Don't be fooled by the nay sayers bc its really good stuff. Was very skeptic but im pleasantly surprised.

Buyer beware, we went to harleysville meat truck sale and purchased a box of assorted steaks for $250 ... the meats are horrible and over 80% ended up in the trash. i am not alone in my experience but when you add reviews on their event's page they block you or delete the comments, i had discolored steaks (would you ear gray steaks?), many full of fat and gristle, even got sick on one of the few meals we cooked! we all agreed they were horrible and became afraid to even try any more of them, many complaints logged like this on the BBB... read more

DO NOT GO HERE. This place ripped my husband off when he went to pick up the "limited" ny sirloin special in Harleysville, PA that was supposed to be 33.99 and an extra 10% for being a veteran. Got there at 9 am on September 1st and was told the whole website was a lie and that it would be 38 bucks. I wrote a complaint on the facebook page and they blocked me and deleted my comments. Little do they know that there are so many more ways to report them and have the business closed down! read more

i went to the truck today the young lady here in danville illinoise had great customer service i have not cooked the rib eye steak yet

Just got a ton of meat, chicken, and shrimp galore from these folks! Enough to feast on for months! Filled our freezer to the brim and all so fresh, clean and well-packed. Had shrimp scampi tonight! read more