I was told 159.00 for a tune up lie and told me it's going coast me over 400 dollars.read more

We took our Honda Odyssey in for repairs on the sliding doors and to fix a couple recall issues…read more They recall issues were fixed no problem, the doors we chose not to fix at this time due to parts being too expensive. HOWEVER: I took my 3 kids in with me and had to wait in their lovely, clean, warm lobby. They had a sweet kids area stocked with toys, books, and a tv with dvd! My kids had fun! I also wanted to give a shout out to DOMINIC! He treated me and my kids so well, with such care and kindness. He realized that we were waiting extra long and gave us a car to drive home! He took the time to explain all of the issues with the doors, gave his best advice, and was clear, honest, and good to us. What a guy!!! We felt like he truly cared, and that's saying something for a car dealership! Would recommend and will return for future repairs.

I contacted Tim about a new trax after not having a great experience at another dealership. He was…read moreable to find me the car I wanted and they gave me a better offer for my trade. Tim did all the ground work while I was at work, it made the entire process very quick and easy. It was great to just go there after work, sign papers and drive away, no surprises!

I bought a 2022 Chevy Silverado zr2 from this dealership. I had the truck for 2 weeks if I'm lucky…read moreand it's already back at the dealership. they wanted me to drive it to them I said no bc it could cause more problems to the truck. so that was not fun to fight with them to come get it. then I went to the jack to get a rental car and that turned in to a battle with the manage. i just wanted them to make it right and not have to fight with anyone. I want to get put in a reliable truck and for them to keep the problem. I won't be doing business here ever again very bad experience.

Excellent service. Reasonably priced. Their Express Service is very easy to use. The staff is…read morefriendly and informed.

This was the best experience I have ever had with buying a car. There was no haggle, no pressure…read more Doug and Vinny were both super understanding of my needs and situation. They were able to find the perfect car for my twins who are new to Maine. We now feel very comfortable in a safe and reliable vehicle and I will tell everybody looking for a new or used car to check out patriot Subaru!

Purchasing my new GTI was something that I very much enjoyed. Joe Frechette is by far one of the…read morenicest guys you could ever have the opportunity of knowing. He was able to work out a great deal and it was literally like going to a party. Every car buying experience should be like this one. It was more like sitting down and driving around a car with a friend and just having a good time. I never once felt pressured or rushed to make a decision. I was astounded at how smooth the process went and could hardly believe I was able to leave that very same day with my new GTI. The entire team at Prime VW is top notch and I couldn't recommend them enough. Every person that I met was amiable and eager to help in any way they could. I left the dealership that day with my face hurting because I couldn't get rid of the smile I had on my face that stretched from ear-to-ear. Thanks again guys, Prime customer for life.

I have been using this building for sales and service for over 10 years. I wouldn't think of going…read moreelsewhere.

Rip off artists. I don't know how they sleep at night. I was only a few payments behind and they…read moretook my car... with ABSOLUTELY NO NOTICE OR WARNING while I was at work leaving me stranded.... and i HAD my payment on me! !!!! THEN WANTED TRIPLE THE AMOUNT owed to get it back. Thanks for screwing over a single mom of three.

Excellent! I've had several cars bought and traded up with Casey's. As long as you pay your…read morepayments they're always fair. The owner is an amazing guy who is always willing to do what he can to help in any situation. Thanks for always being amazing to me and my family. I read the other reviews and it sounds to me like something didn't go their way. It's called a "buy here, pay here" for a reason. It's places like this that help people out when everyone else refuses you. When you have poor credit, you can't expect to get approved for a new car at 0%. I've NEVER had an issue and have bought all my used cars there.

I have now purchased 2 new vehicles from Bill Dodge Nissan. Once in 2013, and more recently, last…read moremonth! Both experiences were completely hassle-free, and we were able to purchase our vehicles without any issues! Our salesmen were friendly and not pushy. They followed up to be sire we were satisfied and answer any questions. If you like Nissans for vehicles, we go to Bull Dodge Nissan in Saco!

Had a great experience when I bought the car, but the service has been absolutely awful since…read more First oil change took an hour and a half. Tried again today for another oil change and went to check the progress after an hour and 15 minutes, they hadn't even touched the car yet. When I pointed out how upsetting that was I was given a shrug and brushed off with "what are you gonna do". Not even an attempt to apologize or make it right. Absolutely unprofessional, I left before letting them waste any more of my time

I have been a customer of Prime/Ira Toyota over the past 14 years. I have had great experiences…read morewith them and some others that would be considered a learning experience for me and their team. Buying a car know if you want to have a lease or full out buying the car. Their new car services were freakin' amazing, not sure if it still is since the switch over to Ira Toyota. If you go to get your state inspection schedule the appointment a month before it expires so you can see what needs to be done ahead of time. Look for coupons and prices before going into the service. Know it may take half day if you stay at Ira Toyota for service so have those text messages or email communications on and all is working (date or wifi). They did provide a fantastic loaner when my car needed work that would take more than a few days. Their customer service have always been friendly, professional, and communicates well.

Totally professional, great communication, made my purchase happen -- didn't have the exact vehicle…read morethat I wanted on the lot, so they ordered it-- kept in touch throughout the process. Treated me professionally throughout the process. Vlad was my contact. Brandon was the finance guy. I would definitely recommend Ira Toyota to my friends and family.

Jay and his crew at Hero are totally honest and fair! I've never had a mechanic shop where I felt…read moretotally comfortable and trusting until I met these guys! I never feel the need to question their estimates because I know they are up front. They don't put their "thumb on the scale". I would recommend Hero to anyone! Even though I'm now living about 40 minutes away, I'll still bring my car to Hero for all of its needs.

Great service, honest and trustworthy. I highly recommend Jay and his team. He has always explained…read morewhat the problem is and how he will fix it. None of the hogwash upselling that I have experienced at auto dealership shops.

I bought a vehicle about 3 years ago from them for $40,000 in the first month I put 11,000 into it…read morewhen I called them in the first 30 days to have them check what the problem was with it their excuses were we have COVID or we don't have a mechanic or we don't have time to get you in here You're going to have to bring it to a dealership once I got it fixed and called them and told them they needed to reimburse me for having it fixed at a dealership nobody called me back every time I called there was nobody for me to talk to their scam artists they do not help you if something goes wrong in the first 30 days with your vehicle and the vehicles they sell you are pieces of shit. I am now going on 3 years of having this vehicle and I have put over $25,000 worth of repairs into it and as of right now it's not even drivable

Worst of all dealers, AVOID like the plague. You will LOSE. Guy sells junk and offers no help after…read morethe sale and is full of himself. This was the worst experience ever, vehicle had an transmission problem that was no noticed until 5 days later and seller would do nothing and was clear to tell me he didn't have to do a thing. Guy is full if himself and a total loser that will take your money and run. He knows the game. Avoid this place if you value your money. I didn't and I lost.

On vacation in Maine for two weeks and 2nd row rear seat release latch on our Kia Sorento broke…read morewith the third row seats stuck in the open position. Panic set in... how are we going to bring everything back home without all the rear trunk storage. This morning on the way to Funtown right next door to the Kia dealership, we swung into the dealership and service bay. These guys (Steve and Todd) were fantastic. Todd came out looked at the problem, fixed the problem and went a step further to ensure we didn't create another problem. No appointment, but they helped us out and got us out of there within 15 minutes and on the Funtown. Thank you!!! Scott

We checked out Prime Kia as we were working our way through the new car dealers in Saco. The sales…read morerep had only been working there for about a week but couldn't have done more to help us. He quickly found the answers to anything he didn't know and was a pleasure to work with. We liked him so much that when we couldn't find anything we liked, we asked him if he could grab a car from the connected Nissan dealer for us to try. We found a few horrible sales people at other dealers and wanted to stick with the guy we had if we could. I think he's going to do well even though we didn't find anything there that we really liked.