This place e Is a scam !!!!!!!!! They are thieves ....... I had Gap i nsurance that was provided by…read morethem and when my car got stolen and vandalized they didn't want to pay!!!!! The same company was involved in a lawsuit for screwing people over so its no wonder they get s 1 star rating

I had gotten a car with them and I could tell you one of the worst decisions I've ever made. The…read moreworkers treat with the most disrespect. I'm the client and they can't even help out when you need it. They act like they Owen the place. I would never get a car from them again. Make sure when you get a car from them be prepared to deal with mean ass attitudes, yelling at you and fighting. They should put that in their contracts. NEVER AGAIN!!

Switching to a credit union is one of the best financial decisions we've made!! Unlike traditional…read morebanks, credit unions are nonprofit organizations, which means they prioritize their members over profits. This translates to unbeatable interest rates--we financed a used car through Logix, and not only was the process seamless, but they also allowed us to purchase from private sellers like those on Facebook Marketplace. The customer service is exceptional; the staff genuinely cares about helping you succeed financially. The ATM issue always comes up but I feel like it's actually a PERK with Logix, you're not limited to just your credit union's ATMs--they'll even reimburse ANY ATM fees, even in pricey places like Las Vegas when the fee is outrageous. We don't pay fees!! I've also purchased a car with cash when we were outside of the range of another Logix and you can go into another credit unions branch to withdraw large amounts of cash. If you want better rates, better service, and better access, switching to a nonprofit credit union that cares like Logix is absolutely worth it.

if your bank is part of their CO-OP network DO NOT DEPOSIT CHECKS into their atm. They use AI and…read moreI have a check in limbo thanks to this. I am out $6000 and getting slammed with late fees and piling up bills thanks to this company. What's the reason? their answer is "other" they cant tell me why they wont release my money due to a "computer error". ZERO CUSTOMER SERVICE and I am getting in debt even more thanks to the AI they use.

My auto lease was winding down, and instead of doing the dealership two-step--turn in, haggle, etc…read more I decided to keep the car and buy it outright. I shopped around online for used car loan rates, and with my excellent credit, Logix Credit Union came out swinging with the lowest rate! I've financed several cars with Logix before, so I headed back to their Porter Ranch branch to seal the deal. Enter Miguel Moreno, - Sr. Financial Services Rep. The man was dialed in. Organized, knowledgeable, and completely on top of every piece of paperwork... no confusion, no backtracking, no "let me check on that." Just smooth execution. His customer service and follow-up? Phenomenal! The kind that makes you feel like you're not just another number in the queue. If you're financing a car and want it handled right the first time, I highly recommend this branch, especially Miguel. Professional, efficient, and zero drama. That's how it should be done!

This is one of my favorite locations to bank. The staff is always friendly and professional which…read moreallows service to be smooth and efficient. The moment you walk in you feel a great energy and vibe as you are welcomed with a smile. If you are looking for a bank that is truly about service mixed with a family vibe, this is the perfect spot.

I would like to express my sincere gratitude to Zina and Hannah for the incredible work they do…read more They are not only outstanding in their roles as customer service representatives and employees of the bank, but they are truly exceptional human beings. During one of the hardest moments I've faced, they supported me with genuine kindness, patience, and compassion. Their positive energy and the way they treat every client who walks through the door is something truly special. It goes far beyond regular customer service -- it comes from the heart. Because of them, this bank has become more than just a place I go for financial needs. It has become a family to me. I appreciate everything they do, and I am deeply grateful for the care and respect they show every single day.

We have been banking with Logix for several years, and our past experiences have generally been…read morepositive. Unfortunately, a recent interaction at the Woodland Hills branch was deeply disappointing. In December, my husband visited the branch to deposit the second of two large checks of very similar amounts. After looking up our account, an attendant took the check away to consult with a manager (initials G.B.) without providing any explanation. When the manager came over, he did not introduce himself or explain the situation. Instead, he abruptly asked, "What's up with these checks?" His tone was condescending and inappropriate. The interaction was upsetting enough that my husband later chose to address it directly with G.B., giving him the opportunity to apologize. G.B. claimed he did not recall saying this and stated that they use "certain standard verbiage." He offered an apology only in the form of being sorry that my husband felt offended, without taking responsibility for his conduct. We strongly disagree that "what's up with these checks" is acceptable or standard language to use with customers. At a minimum, the manager should have introduced himself, explained the concern, and allowed my husband the opportunity to respond. A few days later, my husband contacted Member Services to report the incident. The representative agreed that the treatment was unacceptable. However, it has now been two months, and we have received no follow-up from the bank. We expected, at the very least, a letter of apology and some indication that the issue had been addressed. This experience has significantly diminished our confidence in the level of professionalism and customer care at this branch and with Logix.

Wow! What can I say.... These guys work hard! I found Royal…read moreAuto Group on Instagram and am so so happy I did! I had gotten a quote from another company a few months ago and the difference between Arshak and the other company was night and day. The other company was very pushy and thought about their benefit not mine. Royal Auto group catered to my every need and want from the first second of our first phone call, and as a business owner myself, that is greatly appreciated with all my heart. Always available, and amazing customer service! They made my car transition soooo smooth. I'll always highly recommend this company to my friends and family.

Excellent service from Royal Auto Group--fast, honest, and reliable. They found a great deal and…read moremade the process effortless. Highly recommend!

The first car I bought from this company was a Toyota Prius and that was back in 2016. Then I…read morebrought my wife there and eventually my two children. I hope that I will bring my grandchildren someday) My family bought at least 10 cars from Autolux and in all cases we were absolutely satisfied. This company definitely deserves special treatment. They are professionals. See you soon

It was my first time going through a auto loan company and I could say it was a smooth process in…read morereceiving my new 2025 Honda CRV. The communication was the best and Zorik and the team were patient with me when it came to documents and explaining important information. I would definitely recommend AutoLux to others.

This is some of the Best Cusomter Service I have gotten in a while! TOP TIER ACROSS THE BOARD!!…read moreFrom being greeted as a Walked in, the the friendly Gentleman that took the time to help me open an account and getting a Permenamt Debit Card THAT DAY, with my Name on it, to Bank Manager Sherry introducing herself. It is a team of Professionals. HIGHLY RECOMMEND!

In person I have no problem with this bank. It's the call line that continuously annoys me. I've…read moretried countless of times to reach Logix both Woodland hills AND Calabasas Branch in the morning once at 9am, 9:30, 10:00 and 10:30am. No answer. Add a callback line or pick up the phone! Dealing with this during tax season is not ideal. I also had a fraudulent check issue 5 years ago that they still hold on to and permanently disabled my online checking after proving innocent. I flow tens of thousands of dollars through this bank and would like better online service.