I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

Great service and the technician was superb. He took the time to explain the process and what the…read moredo. The follow up was timely and the same technician showed up which was super and I felt the continuity of the service was preserved. Good value and the offer a package deal. Well worth the call and they are veteran owned and operated. Best service requested. We had a rodent problem and the knew just how to isolate and identify the problem.

Mr. Murphy did a great job. Sprayed the upper floor of our home promptly and efficiently once I…read moretold him we were having a problem with spiders up there. Very courteous and extremely efficient in his work.

Needed some work done with some insect issues around my house and they did a fantastic job. Had…read moresome issues with heavy ant population making it's way into my kitchen and they had it cleared up within 2 days after treatments. I was so pleased with their work that I actually contracted them for some work at my job on small wildlife issues and they knocked that out in no time also. Reasonable pricing and great communication with even better results. Even called a week later to check up and EVEN a month after that to make sure that fixes implemented were still effective. Would definitely recommend - top notch people.

I am on the quarterly service package and have zero complaints. Mike is knowledgeable and helps…read morekeep our house protected from pests. 10/10 would recommend hiring!

I can't say enough good things about their service. About a week ago, we saw a rat in our home and…read morecalled them first thing the next morning. They responded immediately and sent a technician out the same day, who set up traps--one of which successfully caught the rat. Unfortunately, the rat escaped the following day when they returned to retrieve the trap. However, they came back again at no additional charge, replaced the bait, and provided us with a clear plan moving forward. During that visit, they also discovered a dead rat under our refrigerator (we're not sure how long it had been there). Thanks to their responsiveness and thoroughness, we now have real peace of mind. We're very happy with their service and plan to continue using them.

If i could give a 0 star i would!!! They are horrible! They say that they will service your home…read moreevery 3 months but that doesn't happen and they will continue to charge you, monthly, even after you've canceled the service and say they have no record of you canceling. Then tell you that in order for them to officially close the account and stop the harassing calls, texts, emails, you have to pay an additional 3 months after your last service. Dont sign up with them they do not honor any part of their contract. Shady business practices, shady company.

When it comes to pest control, it's easy to go wrong. The big companies will send techs who don't…read moreknow the first thing about pest control and couldn't tell an ant from a fly. SPRK is not only honest but their techs are highly experienced and knowledgeable. They took care of a hornet nest for us and they did it right so it never came back. After that experience we signed up for the quarterly pest service with them and never had any more issues. I am always someone who asks a lot of questions and I've genuinely learned a lot about insects and keeping my house pest-free from talking to them. In an industry like pest control you have to know your stuff, and they do.

This is a bit long BUT if you really want a pest control service that's been evaluated over years -…read moreREAD IT! :-) This review is wayyyy overdue. I've had this service since it opened. I primarily started with them because a veteran owns it, then kept them because of the 5 star services they have been providing me for years. My rental home had mice way back in the day, I was living there at the time and my wife was not having it and needed them gone FAST. Scratching in the walls and so on. The home is a 1959 and from what they said in VA this is expected. We have a fire pit and we kept a cord of wood close to the house and that's where they were having the time of their life - until winter that is, then they came in for warmth and food. I called SPRK and the company owner came and evaluated the property himself (not a flash in and out, he was very thorough). He easily located the places that they could enter the home and took care of them. He placed bait stations all around the outside of the home and several inside in key areas. Within 2 - 4 weeks everything was silent. No scratching, nothing in the basement running around, nadda. Happy family! Cut to years later, now it's a rental and we had some not-so-clean folks renting the house and they brought in among other things, you guess it - friggin' roaches. We lived there 9 years and NEVER had a bug besides a spider or an ant here and there. The worst part is they never said anything and we walked into this festering issue when the house was empty. I 911 called SPRK that day and the next day they came out beat the sh*t out of the problem with some great spray treatments and bait stations, hence they eradicated the problem. Since the house is a single family home AND not connected to anyone else the problem was taken care of swiftly. Had it been a row house or town home that could have posed more issues with controlling them. Now I maintain the inside monthly service and the quarterly outside rodent prevention service and everything Is great now (AGAIN). Bottom line is, if you want a PERSONAL pest service that get's the job done, hire them. If you call or email them you will get a person quite promptly. HOWEVER, If you want some huge national franchise pest company that has new people every week and could care less when or if the pest issue is corrected then these folks are not for you. Thanks SPRK!!!

Pest Now used to have team members available to answer the phone and email. Now, I have called at…read moreleast 7 times over the last 2 weeks, emailed and have received ZERO responses. If I had known they were sold or have a new system that doesn't allow you to talk to anyone I would have never renewed. Today, I received a check in the mail that I gave to a tech. He either dropped it or mailed it in (without my permission) and it was showing our personal and confidential information. The USPS dropped it in the mailbox in a clear envelope. I've been trying to call and no one is answering. It's unacceptable. Very disappointed. The only positive thing I can say, is my regular tech for Pest Control, Steven, is great. Update - I was finally able to speak to a manager after about 40 minutes on the phone yesterday, who was very understanding, and they offered a temporary resolution. I will change the stars from a 1 to a 3 for now. I'm hoping they resolve their customer service issues as well as their accounting issues.

Outstanding Service from PEST NOW!…read more As a Realtor, I rely heavily on fast, accurate, and trustworthy partners -- and PEST NOW continues to exceed my expectations every single time. Their technicians (like David Daswell) are consistently prompt, professional, and incredibly knowledgeable. Whether it's a routine inspection or a last-minute request needed before closing, they always deliver high-quality service with a positive attitude. I also want to highlight the exceptional support provided by the Regional Manager, Bobby Johnson. Their responsiveness, attention to detail, and commitment to problem-solving make a huge difference in helping me serve my clients with confidence. It is rare to find a company that combines expertise with such genuine care for customer needs. PEST NOW has become one of my most reliable and valued partners in real estate ( I have used them for over 30+ years). I highly recommend them to anyone seeking dependable pest control services -- especially fellow real estate professionals who need accuracy, efficiency, and trust.

Jassen was outstanding. He responded on short notice over a holiday weekend--when almost no one…read moreelse was available--and truly saved the day. We had a significant spider problem, and he handled it with expertise, professionalism, and a calm, reassuring demeanor. He took the time to explain what he was doing, answered our questions clearly, and was thorough in his approach. We felt immediately more at ease knowing he was on the job. If you need someone reliable, knowledgeable, and responsive, Jassen is the person to call. Highly recommended.

Helped with a yellow jacket problem after our landscaper got stung a couple of times for disturbing…read moretheir home. Appreciated the commitment to the goal as it was a bigger project than I thought it was going to be.

We called Alpha pest management to determine how a squirrel got into our house and to clean up the…read morearea where a squirrel had been. Francisco was very quick with coming over to assess the situation and then scheduling an appointment for Justin and the rest of the team to actually fix the issue and clean the area. They were communicative and easy to work with. Hopefully we never need their services again, but if we do, I know who to call.

Justin was prompt and professional. He listened carefully to our problem, conducted a thorough…read moreinspection, and gave us great advice, customized to our unique situation. Excellent service!

Unacceptable Customer Service with Miche Pest Control- Virgina…read more I had been a loyal customer of Miche Pest Control for several years, but my experience ending service has been extremely disappointing. I requested cancellation of my service effective September 3rd, and they confirmed it. However, they still charged me for that time period. When I asked for a refund, they refused--even though I was no longer receiving services. This shows that Miche Pest Control values profits over people. Their unwillingness to issue a fair refund after years of business demonstrates poor ethics and disregard for customer loyalty. On top of that, their service quality had already been subpar, which was one of the main reasons I cancelled. I strongly recommend that others avoid this company and instead choose a more reputable provider. You can also check the Better Business Bureau, where you'll find additional complaints from past customers who experienced similar issues My response- that call mentions my renewal is 9/27. Hence the follow up actions. Bottom line that fee includes sept and i am not receiving that due to the cancellation. Its unethical to take someones money and not deliver service. It should be at minimum prorated.

While ALL of the techs we've had have been incredible, the customer service side is AWFUL. Getting…read moreahold of anyone if it's not about money due is non existent. They'll blow up your phone when you need to pay a bill, but attempt to talk to ANYONE about ANYTHING- impossible. We missed two months of bills because we were in the midst of some issues which I communicated to them. In late December I reached out several times to attempt to speak with them about the bills for payment and service as our portal was not working. They never answered any calls and then blew up my text messages for payment where they argued with me the entire time. We ended up paying for THREE Months of service without any fucking services being done. Already have emailed three times, called and left voicemails and attempted to text them to figure out what's going. HIGHLY do not recommend and your're looking for join the team- take your talents elsewhere. It's clear from all the reviews in the past three months something has changed for the worst at this place.

Very assertive salesman Dana got the contract signed and we paid $6500 in full the following day…read morewith zero follow up... Is the crew there, how're things going? Or how'd it go? Was everything to your satisfaction? Radio silence from the company. Unsure if insulation job has even been done properly as it's already falling from the ceiling. They were supposed to seal around the fireplace in the attic. No follow up, no inspection. 3 guys showed up at 9 am with one asking to use the rest room as soon as they arrived. He then sat on his phone in the back of the truck while the other 2 hauled all the material and did all the work. 4 hours of labor, 2 guys. Overpriced, poor customer service, no follow up. Do not recommend

the salesperson lie, never told me about contract for a year , did pay for the service that was…read moredone but I was told I needed to pay $900 to get out of contract. Bad business. They will make sure to effect your credit if you don't pay, stay away from this company