Recently I've had two horrible situations happen to me as a customer with UPS at the La Jolla…read morelocation at 7660 Fay Avenue. 10 days ago, Yananice, their new hire received my package of $500 sennheiser headphones and decided to not put my package in my mailbox but instead put it in the outgoing mail, and almost shipped my headphones out of the building. When I came in and showed that my tracking had been delivered and she was questioned about my package she denied seeing it completely and denied responsibility entirely(typical). By working with another employee I was able to catch this mistake and receive my package. Four days ago, a valued $3000 DJ deck got delivered to the store where my PO Box is.. Marvin, a regular employee listened to a new UPS courier Who said that my package was a returned to sender, which it was NOT and they didn't even bother to look at the label, let it sit there for a day and then let UPS take it from their store, and now they can't locate it!!! Tori the operations manager needs to do a WAY better job of training her employees and have more competent hires, and take more responsibility for their mistakes in their store. Tori told me to tell the seller on eBay, that they should start a claim, but the last scan shows that the package was delivered, and there is no marking for return to sender on my package and there are no further scans to show that my package has left the warehouse hub here in San Diego. Also UPS thinks this was sent by Amazon when it's actually an eBay purchase, so everything is messed up with this and 1000% has to do with UPS, it's negligence and poor protocol/procedures!!! To make matters worse, I have been on the phone with eBay customer service about this item for the last week, due to it being a high risk item. This is also a new eBay seller who has been non communicative and if they did receive it back from UPS they're going to lie about it and then I'm screwed out the money and the equipment. Shame on you UPS!!!!!!!!! I want closure as a paying customer. I want there to be competent managers, curriers and employees that take responsibility for their mistakes and do their job, which is to deliver my mail! Revision! Torri Morris is amazing!! She got the owner of the store to cover my loss! It's not a $3k piece of DJ equipment... But, I was almost out my gear & my money, but Torri and the La Jolla UPS Store COMPLETELY went the extra mile for me and made my day by covering my loss! I still have faith in UPS Store La Jolla.

Taylor is lazy and closes the store early plus he's pretty rude to customers as well. I know…read moremultiple people who have had bad experiences with him.

I was in need of passport pictures. Fortunately, I only needed digital photos. They told me that…read moretheir machine was obsolete. So if you only need digital pictures, here you can get them.

This FedEx has the most understanding, knowledgeable, and efficient staff of any FedEx I've ever…read morebeen to. They have resolved so many issues for me and finished large print orders much quicker than expected. The managerial staff is kind, smart, and helpful. All of the staff members are well trained and well equipped when things go wrong. I will absolutely continue to give this specific FedEx location all of my business as they have never done me wrong. Thank you all!

Horribly rude owners, impatiently thrust brochures at you. They do not listen to reason, logic,…read moremathematical savings, and are deceptive about 14 vs then 12mo teaser physical box rate and about scanning and emailing box renters incoming scans. Their staffers and cashiers are better trained than they are so they should just stay home.

Such a cute little one-stop shop in La Jolla with convenient parking too. Logan helped me today and…read morewas very friendly. Glad to have found this little gem!

Kevin and everyone i've interacted with at the shop have been so nice helpful when printing…read more Printing is new for me since last year and they have always tried to make it easy for me by suggesting ways to print, type of paper to choose, and deals to save money. I have had a wonderful experience with them and I'll definitely be back.

Guy behind the counter was kind of rude and not helpful at all. Said my return couldn't be shipped…read morebecause of Fed Ex policy but I happened to be out and about and took it to a Fed Ex "shipping center" (not even a real Fed Ex) and they said no problem. Lame.

Great customer service from Jennifer and George! We'll be coming back for future notary and postal…read moreneeds.

These people are awesome! Set notary hours, affordable and quick service. NICEST people ever…read more HIGHLY RECOMMEND!

The nicest people you could ever meet. Such quality work and the quickest turnaround time. I…read morewholeheartedly recommend them!

Jeremy and team at NSP did a great job. Super communicative, timely, fairly priced. Def recommend…read moreif looking for a good local printer in the PB community.

The owners are absolutely kind ! Not only did they help with…read morethe copies I needed, but the vive was extremely friendly.

I have been using Copy Cove whenever I need printing or bindery work…read moresince they opened many years ago under the direction of Sal's father. Now Sal runs the show as his father has retired, but occasionally stops in. Commenter Silvia is right: the vibe is friendly, accommodating, professional. CopyCove bound and printed an undergraduate honors thesis and designed and printed wedding programs for me as well as copied countless documents and essays. It is a pleasure to highly recommend.

UPS on Regents Road in San Diego gives excellent service, for shipping, returns, and packing…read more Derrick is extremely helpful.

I've had to go here for a number of things, and all but once, the reps went above and beyond in…read moretheir help and/or attitude. (The one "bad" time, the rep just wasn't AS helpful as I know they can be, but maybe he was having a day.) The line can be long, but that's based on time of day and how much help someone needs. Since I'm not a tech guy, and I truly need their help when things are out of the ordinary, I can't blame them if others need help, too. But while waiting in line, I also hear bits of the other interactions, and it seems to me that most people have a great experience as well.

I've shipped from this UPS store a couple times and have returned Amazon items here as well. The…read morestaff has always been really friendly and even offers my dog treats. Service is quick and my packages have always arrived on time or early. They are open on weekends and later, which is very convenient. They offer a AAA discount, just be sure to ask when checking out.

Went in today to print a document. Was welcomed by Jonathan, with a friendly smile. We even…read moremanaged a small joke & a chuckle in our interaction. Not too often do you receive customer service with genuine warmth. I come in to use this location from time to time and had never been disappointed. Thank you, La Jolla UPS for consistent customer service!!

I go to this UPS store all the time and it's always a great experience…read more The Amazon return kiosks are so convenient, it makes returns quick and painless, which I really appreciate. The whole process is super efficient. The staff is also consistently friendly and helpful, which makes a difference for a place I'm in pretty often. One of those spots that just makes errands easy.

5/5 if I just based it off the amazing employees. 0/5 Based…read moreon greed. Been a mailbox holder for almost 4 years, had to renew last month. The change in cost plus WAY more fees added on is ridiculous. Charged per packager over limit? People use this for that specific reason, now if I get more than 10 a moth I gee a fee? Married? Opp that's another fee, extra $5 a month for another person added on. Leave a package for an extra day? FEE. F-ING ridiculous. My wife and I will be changing mailbox services, FEDEX is literally in the same shopping center, and doesn't have all the extra fees, the owners of this location should be ashamed of their outright greed.