Horribly rude owners, impatiently thrust brochures at you. They do not listen to reason, logic, mathematical savings, and are deceptive about 14 vs then 12mo teaser physical box rate and about scanning and emailing box renters incoming scans. Their staffers and cashiers are better trained than they are so they should just stay home. read more

Such a cute little one-stop shop in La Jolla with convenient parking too. Logan helped me today and was very friendly. Glad to have found this little gem! read more

Spoke to a representative on the phone about their services. So friendly and informative. I would happily use them for postal needs.

Very slow and difficult to use, ended up taking business to the UPS store. Would not recommend. read more

This postal Annex is pretty top notch. The staff are so knowledgeable and got me everything I needed right off the bat from start to finish. This woman led business is also so great with details. I needed to get something printed, get passport photos taken for a non-US country as well as make a few more purchases. For some reason I was expecting to have a hard time but they made everything super easy and fast. Would recommend using this postal annex for any services you need! read more

This postal annex provides very friendly and great customer service. I had a problem with a key the other day and the staff helped me out with it right away. I appreciated their fast response. read more

Even if I find that this place has good and friendly service, I do not like the overcharge when it comes to postage. For a roll of 100 letter stamps (0.58 cents) they charge $81, for International standard letter they charge $2.00 ($1.30). This means they make $23 on a roll of stamps, and 0.70 cents for each international stamp. Not acceptable, so I will do no more business here! read more

Neo the Korean man took the time to package my product nicely carried it to my car and even let me charge my cell phone when I needed to find my zip code destination. I highly recommend getting your valuable packaged here he was very helpful read more

PostalAnnex - Shipping Centers Near Me - La Jolla, California

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I have used a number of Postal Annex locations around SD county and this is by far the most efficient, the most helpful and the most informed staff at all of the ones I have used. We were there recently for Passport services and the efficiency and graciousness of the counter helpers was greatly appreciated. Thank you. read more

I love shipping my items from this store. Yes, it's more expensive than USPS, but you pay for the service. I never really understand people who complain about prices when they go to places like Postal Annex. The point of stores like these is the convenience! Yes, you pay more, but they help you package everything and you don't have to wait in the ridiculous lines at the USPS. (i'm sure i'm not the only one frustrated by the rudeness and general unhelpfulness from USPS workers... common just let me use some of your tape! I only need a few inches!) I've also used the notary at this location and Jamie is wonderful. She was professional and sweet. I was running late with a document i needed notarized that day and Jamie waited for me past her closing time when I called her worried that I might not make it to her store in time. I've yet met a store owner who was willing to wait past her closing time to help a customer out. All in all, I'll always be a frequent customer here, and i'd recommend this place to anyone. read more

Not a real FedEx dropoff. They can't generate preordered, prepared shipping labels from your FedEx provided label barcode.

HIGHLY RECOMMEND this Postal Annex location. A great group of employees, super kind, helpful & always professional. My son & I refer this store whole heartedly to any locals needing a PO Box or any other service! read more

This is a great location. I use Postal annex for mail and package delivery on a regular basis, a fantastic alternative to hoping my package is OK sitting on my doorstep. As soon as a package is received, I get an email notification, then I can pick up at my convenience. I receive many packages for myself and my business, so this works out perfectly. I have also used them for shipping and packing services, passport photos and notary services. The staff here is always very helpful, 5 stars! I suggest you check them out! read more

The owner of this PostalAnnex is one of the most helpful individuals I have dealt with. My husband and I are planning a trip to a country requiring one's passport to have more than 6 months before expiration (Vietnam). The owner advised of a service he works with that will expedite passport renewal within 10 days for an additional amount of money. While the price is not inexpensive when you consider monies already spent planning the trip this service is a life saver. The owner did everything he could to explain the process and prepare all the forms and paperwork. I highly recommend their services. read more

I went to Postal Annex to scan something. The plan was to scan it, email it to myself, then email it where I needed it to go. Well, when I found out the price for scanning was $2 per page, I thought I needed another strategy. I admittedly haven't scanned a lot at mailbox places like this, but this seemed very high. So, I faxed it, which was still $1 per page after the first page (which was more of course). The employee was very friendly, so there's that. But, I'd only return if this was my only option, as it just seems higher than other similar businesses. read more

Terible place that over charges and doesn't tell you what they are charging for. I just mailed a 1 lb 5 ounce package from San Diego to Boston and they charged me $21 compared to USPS $11. When I asked the lady how much more they charge than the post office she said "only a dollar or two". They charged me a $1 delivery confirmation without telling me and rounded my package weight to 2 lbs. I am highly dissatisfied and will never go there again. read more

They made sure my passport was expedited and even ate some of the cost for the express delivery. Super nice and recommend!

As a long time customer I can say this is one of the finest P.O. Box and mail services I've encountered. Everyone here is a professional.

The staff are nice. I had to mail some electronics to an international destination, and they were very helpful in getting all of my stuff in order. My shipment quickly arrived to the destination intact. I've also used their fax service. The prices can be a bit high, but you pay for service. Hey, you're in La Jolla! read more

Hung around La Jolla and needed to print out some documents immediately. I found here and experienced good service.

The best postal annex that I have ever been to. The ladies that work there are all extremely nice (I'm particularly fond of Jeamie, the store owner) and try to help you in every way they can. The shipping service is wonderful, as they make every effort to make sure that your things are packaged safely and carefully (if you let them package your things, it's practically a guarantee that the contents will not be damaged!). Besides shipping, they provide variety of other services such as copying keys and ALWAYS having a notary while they're open (which has been extremely helpful and convenient for me). They also rent out mail boxes, which can be accessed 24 hours (as long as you buy a key from them). All in all, I have always been happy with the service I received there, and will most definitely continue to visit this Postal Annex (as I have been doing for many months). read more

I have a mail box with postal annex and when I signed up and paid for the year they assured me they would email when packages arrived and for "perishable" items they would also call. I had ordered perishable goods and it was printed in Large letters on both sides of the box. It sat there for 4 days without any notice and the food was ruined. They told me they need to see the word " perishable" printed on the top of the package and do not read the sides of packages. They suggested I return the goods to the bakery and tell them they were ruined. This was their mistake and they were adament that they would take no responsibility. As a business woman I am very disappointed by the very poor customer service. My $124 order unfortunately ended up in the trash and I had to reorder out of my own pocket. read more

Very helpful and personable staff. The best passport photos I have ever received, which is saying something because I have NEVER liked my passport pictures before. People were extremely friendly :-) read more

We send 4 packages with them totaling almost $300.00 . When call to track them they where dishonest & rude when was cut in a lie. Never again will we go there . read more

I am a notary public. I offer my services to the tenants at our building here in La Jolla. Yesterday i had a doctors appointment, so since i could not be of service, i made an appointment with Jamie to come sign selling documents for a home. GIVEN you know this is a more lengthy notary...as there are more documents. ( I stated that on the phone WHEN making the appointment because i KNOW they are time consuming and paying attention to detail) When i returned to the office this morning, i was told how unprofessional and rude Jamie was. HERE I THOUGHT HEY, SHE OWNS THE BUSINESS, THEY WILL BE LEFT IN GOOD HANDS! I was wrong. The selling agent at one point told her "If you need to leave GO" because she was rushing the appointment. Mind you, this was last minute ( I made the appointment around 10a.m., for 3 p.m.) When Jamie was done, the agent was finishing up the meeting, and Jamie was down in our reception area, "i need my money i need my money i need my money". I'm sorry, but that is between you and the agent, NOT the building and all of those who may be passing through. We will NOT use your services again, and we will NOT recommend you to ANYONE for a notary. Unprofessional. read more

Best customer service and a quality establishment with great prices. I have been to all the UPS stores, FedEx office stores and other Postal Annex stores in the area and this store is the best one overall. read more

Terrible service. I had ordered something from an online store and wanted to return it so I brought it here, packed up with the shipping label on it. They're barely acknowledged me, took the package and must have never sent it because I got recharged for the item. So now I'm out $$ and the item. Would not recommend this postal annex. read more

I walk by this place every day on my way for coffee. Recently I needed some documents notarized. I was impressed with the friendliness of the staff and the professionalism of the notary. The price was fair as well. read more