I have purchased 3 vehicles from Thorpe Automotive and from the 1st Time I went there their staff…read morewelcomed my wife and I with honest care listening to what our wants and needs were and finding a vehicle that fit our budget ( We didn't have perfect credit ) They said no problem and made it work The second time because our payments were made on time the got me a better interest rate and a nicer care and my payment didn't go up but very little by the 3rd vehicle this one for our daughter our credit was good at I was able to go to the credit union Not only did they help me get cars the built my credit in the process Thanks Frank Radics and Thorpe Automotive for all you have done for my family. ( Five star dealership )

I purchased my new used vehicle from Thorpe Automotive last month. I was greeted immediately by…read moreFrank, my Salesman, when I arrived. Frank listened to what my needs were and showed me several choices that would work. I settled on the perfect car and financing was simple. If you want to have a great buying experience, check them out! Super friendly and great customer service.

I had a deer run into the quarter panel of my pickup, I dropped it off at Ace and less than 2 weeks…read morelater I had my truck back. They handled all of the communications with insurance, which was a huge weight off of my shoulders. Not that I cared since it was going through insurance, but their pricing was very reasonable. The quality of the work is impeccable. I have no idea how, but they matched the exact spray pattern that was on the rest of the panels from the factory. This is far more difficult than achieving a flawless mirror style finish, and the end result is that it looks like the panel is the original one that came on the truck. Panel gaps are good too. They also gave a lifetime warranty on the work, which I don't anticipate ever needing but is nice to have for peace of mind.

Great work done and they let me informed throughout the repairs were outstanding and can't tell…read morewe were hit

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

He's worked on the family's Toyota Prius V (incl. replacing wheel bearing), Acura MDX and Chevy…read moreTahoe. Very knowledgeable, efficient, answers phone, very reasonable prices, honest and show integrity. I know quite a bit about cars but often don't have the time to do the work myself. Never did an upsell; hasn't steered me wrong; doesn't claim to know more than he does. My go-to guy in the Vonore, Loudon, Madisonville area. Can't beat trustworthy combined with good value.

I have used them twice. First time for an oil change air filter change and second time for a tire…read morerotation. Both times very quick service and reasonable prices.

Jerry just showed up in record time to help us out!! Their AAA service is great ! Our tire blew on…read morethe freeway! He made it to us long before Good Sam could have!! Amazing quick service! Thanks Jerry! And Mike (as in St Michael)

Once again, Mike's Body Shop came through for us in a big way. I cannot say enough about the…read morehonesty and integrity of this local, family-run amazing shop! Our out of town guests had an issue with their A/C and drove 10 hours in blazing heat with no air. They simply HAD to return to Louisiana for medical reasons and we were so nervous to let them start out without having this checked. I called Friday (Max answered) and amazingly, Mike got their car in and checked out on Tuesday. These guys are our heros! They've saved our bacon more than once.... They never overcharge and we are huge fans.... They've done details (LOVE their detailing!) for us. You have to be patient as not surprisingly, they are slammed most of the time.

Purchased the brake duct kit for Camaro ZL1 with 1le. Delivery and quality were great…read more My install has slight contact between the tire and the duct hose-hose showing rub marks. Purchased extra hose and try not to turn wheels lock to lock. Given it's a custom piece and no one else has anything close I consider this currently a minor maintenance issue. Since I pull the wheels and do a brake check after every track day it's not much of a hassle to keep an eye on. New Apex wheels don't appear to have as much interference as the oem wheel. May be able to make further adjustment in the future. Braking consistency has improved dramatically so overall a great product.

Completely destroyed my car and billed me for it. Lost most of the parts I need to rebuild my car…read moreleaving me with the cost of replacing them. Mechanics are incompetent. Zero stars.

Vehicle alignment recommendation.. Received a fantastic service at a reasonable and fair price.read more

I was towing an RV and blew a tire just up the road from these guys. I had a spare but no jack for…read morethe RV so I walked down the street and found their shop. They were busy but someone dropped what they were doing to help me get back on the road and were so nice. Highly recommend!

First time windshield replacement, so Auto Glass Service was a great experience. Troy came directly…read moreto my work and immediately started prepping the window replacement. Definitely recommend.

Had an insurance claim and they worked with my insurance- Conrad was exceptional customer service…read moreagent. Thank you for the great service.