I called JF Air on a Saturday because my a/c unit was blowing air that was not cold. I recognized…read morethat the outside unit was the problem - the fan was not turning. So I called and left a message. Jason called me right back but informed me that he does not service Rock Hill. Even though he could not come, he walked me through possible problems and solutions. I identified the faulty part, and then I was able to find the correct capacitor and replace it. So, while he did not come and service my unit, he was very kind and helpful to me and helped me solve my problem and turn the a/c back on! While I can't use his services, I recommend him as a good and helpful person.

Visiting my parents in Charlotte when we discovered a developing water stain on the ceiling of…read moretheir house. I checked reviews for local companies and liked what I read about JF & Air, so that's who I called. Jason replied to my message quickly, gave helpful advice over the phone, then came and fixed the problem (leaking drain pipe from the AC unit) the next day. Very reasonable rates and quality work. My parents are keeping his card handy so they can call him the next time they have a problem. Recommended. Will hire again.

Buyer Beware!! After many years of being a loyal paying…read morecustomer, I regret having to write this review. AIR 72 has chosen PROFITS OVER CUSTOMER SERVICE. They have denied me service because I had the audacity -- ONCE -- to supply my own part! They stated this is their existing policy which was news to me. When I requested a callback from the manager/owner, John, I was ignored completely. Doug, on the other hand has always been great. I highly recommend avoiding this company due to their disingenuous and greedy behavior!!

This company is the best. Our Tech Doug has been working on our HVAC system forever! We always…read morerequest him to be our technician. He is thorough, kind, knowledgeable, very professional, and down to earth person. We told Doug if he retires we would be in so much trouble! I don't trust anyone else but Doug to work on our system! He is simply the BEST! I sincerely mean everything I am saying! He is just awesome!

As a customer of ARCE Heating and AC since 2018 who has invested thousands of dollars in their…read moreservices, I feel obligated to warn others about their unprofessional conduct and disregard for customer commitments. After years of them persistently promoting their maintenance plan, we finally signed up last year, believing it would ensure priority service and regular system care. How wrong we were. ARCE cancelled my long-scheduled maintenance appointment with just 24 hours' notice, citing a need to prioritize emergency no-AC calls. This cancellation came despite the appointment being made 6 weeks in advance and my having adjusted my work schedule to accommodate it. When I offered to reschedule to the following week - though inconvenient - they insisted they could only schedule during July 4th week, knowing I had already informed them I would be out of town. I was surprised by their inflexibility and unwillingness to work with my schedule, even when I tried to be accommodating. What's particularly frustrating is that regular maintenance is essential for preventing AC failures during peak summer months. By pushing my maintenance appointment to July, they're essentially creating a situation where my system could potentially fail during the hottest part of the year - exactly when emergency service would be most difficult to obtain. One can't help but wonder if this is intentional, as emergency repairs are far more profitable than routine maintenance. If they consistently prioritize emergency calls over their maintenance plan customers, why even offer a maintenance plan? The professionalism of their Operations Manager, Jacqueline, was very disappointing. She failed to call as promised, leaving me waiting for hours throughout the day. When a response finally came, it was just a dismissive text. After questioning when I would receive a call, I was told they were too busy and their only solution was to cancel my prepaid maintenance membership and issue a refund if I couldn't accommodate their last-minute schedule change. The refusal to even have a phone conversation about the situation insinuated that I, as a long-term customer, wasn't even worth a few minutes of their time for a proper discussion - even if the outcome wouldn't have changed. Talking to your customers is typically a basic professional courtesy. For anyone considering ARCE's services: be aware that scheduled maintenance appointments apparently mean nothing to them, and they'll cancel with minimal notice regardless of your schedule or loyalty as a customer. Save yourself the frustration and find a company that actually values their customers' time and honors their commitments. Update: In response to the business owner's reply: I want to make it clear that at no point was I "combative." I remained respectful throughout my communications, even when faced with last-minute cancellations and a refusal to even discuss other options than the one option they provided. Regarding their mention of "privacy boundaries," I have not violated any laws by sharing text message correspondence. In South Carolina, it is entirely legal to share written communications I was part of--particularly when done to clarify facts and protect against misleading claims. I shared these messages to provide transparency and defend myself from the company's attempt to discredit my experience. The fact that they responded with veiled legal threats instead of accountability is deeply disappointing and says more about their customer service than anything else. Any further threats from this company will result in me escalating the matter as well.

Charli came out on time, was professional, and did a thorough maintenance check on my system. He…read moreexplained everything clearly and made sure everything was running properly before he left. I appreciate the honest and friendly service.

We had a great experience with Brian. He did an excellent job replacing our unit and got our…read moreheating and air conditioning system back up and running smoothly. The system is working well, and everything was done with care and attention to detail. Brian kept the work area inside our house clean throughout the process, which I really appreciated. Communication was also great--he kept me updated via text or phone call about his arrival time for our first visit and his follow-up visit for installation. He was respectful and courteous while in our home, making the whole experience stress-free. I would definitely recommend his services to anyone needing HVAC work.

Had an issue with my A/C and reached out to Fuse HVAC. He was able to come out quickly, diagnose…read morethe problem, and clearly explain all of my options without any pressure. He was professional, friendly, and kept me informed throughout the entire process. I really appreciated the honesty and communication, and I'll definitely be using Fuse HVAC for any future heating and cooling needs.

We had no heat last night. Called Mt Holly Heating &. A/C. They came out within an hour. The…read moreservice tech was excellent. He was able to clean and service our unit in about a half hour. I couldn't ask for more!

From the owner: When you are in need of a new heating or cooling system, don't assume that you can't afford the…read moreequipment that you want.

Gus saved us from a stifling Memorial Day weekend. When our upstairs air conditioner broke down, I…read morecontacted him to inquire about a quote last Saturday. Promptly the next day, Gus arrived and provided a very reasonable quote. Shortly after, we had a new Trane air conditioner installed, and our upstairs became comfortable once more. Gus is courteous, communicates effectively, highly responsive, and went above and beyond expectations. I strongly endorse MDH Solution. You can hire them with confidence. They have earned my HVAC business.

Gus came out late on a Friday night within an hour of me calling. He fixed our ac unit on a 90…read moredegree night. We are very thankful for him and feel like it was a fair price. Would recommend

We experienced prompt and excellence with our service technician Kevin J. He diagnosed our system…read moreproblem and patiently explained our options. I particularly like that the same technician also did the repairs for us. this continuity in care is greatly appreciated. Kevin J. was always prompt and professional and certainly patience explaining what we needed and best ways to achieve it. A+ for Kevin ,,,our trusted service provider from Andy Lewis. Thanks

We bought a brand new home from Mattamy which had A/C warranty for 1 year serviced by Andy Lewis…read more Worst company ever to deal with in the middle of a heat wave. Mattamy says it's under warranty, but the service technician is required to tell all home owners that there is a charge of $149 for weekend service. When we mentioned that it was covered by the warranty, he didn't care and didn't know. By the time we reached Mattamy and got back, Andy Lewis service guy doesn't answer his phone. Same case with the person who picks up the call to take your appointment. No empathy, no concern, just keeps repeating the same thing like a parrot and passing the baton. Mattamy should hold these guys accountable and end their contract. I see another person (Victoria) had a similar issue. Why is Mattamy still working with these guys who have such a bad reputation? We have had 2 HVAC issues just in the 1 year in this brand new home by Mattamy. Once for heat and now for AC.