Chris (the owner) came to service my two HVAC units on Saturday, July 4, 2026. Before leaving, he…read moreinformed both my sister and me that he was unable to fully assess the systems due to the extreme heat and suggested that we contact him if there were any issues. At that time, the air conditioning inside the home was working. Shortly afterward, we both left the property because our family member, who owns the home, had been hospitalized after suffering a stroke. I returned to the home on Thursday, July 9, 2026, and discovered significant water leaking from the ceiling. Initially, I assumed the damage was related to the heavy rainstorms that occurred on July 5 and July 9. A locksmith who was at the home asked whether the leak might be coming from the HVAC system, but at that point I did not believe it was. I immediately contacted a roofing company, and they arrived the same evening. Although they found some roof-related issues, they determined that the major leak causing water to pour onto the floor and actively leak from the ceiling was located directly beneath the HVAC unit. I was informed that the HVAC drain line could be clogged and that, if the unit had not been properly inspected and cleared during servicing, condensation could have accumulated and caused substantial water damage. I immediately contacted Chris. He stated that he could not return for two days and came back on Saturday, July 11, 2026. After I explained the situation, he advised that he had fixed the issue. However, when the roofers returned, they found additional water damage and active leaking. By that time, the ceiling had become saturated and was beginning to collapse, requiring portions of it to be cut out and removed. Chris then stated: (1) that he could not come out that day, (2) that he was only there to fix the air conditioning and that it was working with no water issues when he left, and (3) that he had completed the job several weeks earlier. These statements were concerning because he had actually serviced the units only four days before I returned to the property and because he had specifically told both my sister and me that he would need to come back and complete additional checks that he was unable to perform on July 4. It is important to note that I do not live in this home, and the homeowner remains hospitalized following a stroke. I paid Chris $600 to service two HVAC systems. As a result of this experience, I have been left dealing with missing ceilings, water-damaged flooring, and thousands of dollars in repairs. I subsequently contacted another HVAC professional who expressed shock that the drain lines and potential clogs had not been thoroughly inspected. What began as a routine service call turned into an emergency situation that resulted in extensive property damage. Based on my experience, I cannot recommend this company and strongly encourage others to seek a licensed, thorough, and professional HVAC service provider. RUN!!! out of thousands of dollars and no way to explain this to my friend in the hospital...

Trinity Mechanical did an excellent job on my HVAC unit at my house. Chris saved me thousands of…read moredollars on on what other companies wanted to charge me. He was very professional, very knowledgeable, transparent end efficient. I highly recommend him and the company he works for to others. My AC is running better then it did when it did brand new when I had the house built. They are willing to go the extra mile. Thanks helping me get my old AC running better than ever!!!!

Allied Aire installed new a/c units and furnaces for my dual-zone hvac system one year ago. The…read moreprice was fair and the installation team was excellent. Everything continues to work great - quiet, efficient and effective. I've had one follow-up maintenance appointment and the technician was fantastic. I am extremely pleased that I decided to go with Allied!

Mike Peterson with Allied Aire was very professional in covering our routine maintenance for my…read morehome. I have had consistent communication with Allied Aire. They are very reliable and responsive to my heating and A/C needs.

Talked to Mike about my AC going out in the middle of peak heat got everything done for a very…read morereasonable price compared to other competitors. Not only that but he was very good about explaining how and why things happened and how to prevent them. Not a salesman trying to make money but a forever recommendation from me.

I was having an issue with my 1st level Heating unit not coming on December 27th Am. I reached out…read moreto Mike at Real Cool Heating Air, I explained my dilemma and he advised he was a bit swamped at the time. However, he gave me a quick suggestion on how to get it back on, after giving it a go I realized I needed an expert. With in an hour, Mike did a follow up and called and me back to see If I had any success. We set apt for Monday December 30th 8am. He and Ethan arrived on time, tools in hand. diagnosed my furnace issues, educated me on the specifics and got the repair done. My Home is back nice and warm! These guys are AWESOME! They really know what to do and how to get it done Right! Mr. Wheeler

We have been customers for almost four years after City Air Experts replaced our furnace, and we…read morecouldn't be more pleased. Today Raphael came immediately for a call about our air conditioner. Found the problem quickly-- easy fix and not upsell-- and we are so thankful. Truly a great and trustable business!

We really couldn't say enough good things about City Air Experts. Rafael and his team have serviced…read moreus a few times over the past few years. His expertise go beyond the mechanical side (ie equipment) of HVAC systems. He is also extremely knowledgeable with the technical side, and the laws of physics pertaining to air handling and humidity management. He has consistently provided us with sound advice and knowledgeable input we have grown to trust. Instead of pushing for a new unit, he helped us get the most of aging until it finally died earlier this year. So, as our trusted resource, we hired them to install the replacement unit this past May. The process couldn't have been more timely or more seamless. They provided us insight on what had failed, our options to consider and in the end, recommendation for the brand and unit that fit our need and budget. Three months have passed and we are just blown away at the difference it has made in our comfort and our utilities! Our YOY power bill has dropped significantly and we went from being above average duke power customer to "beyond efficient". (according our Energy Report). We couldn't be happier with this company! They are extremely knowledgeable, priced fairly and do great work. I can honestly say that we trust them and will continue to rely on them for our HVAC needs!

Eric Andrade performed a 6-month maintenance of my heat pump and attic AC unit. He spent an hour…read moreand used his phone to show me about 30 pictures of what he had done. Among the work done was to clean my heat pump fins and check the voltage on various components that have to be replaced if the voltage is too low. Eric is polite, professional and expert and I recommend him highly. I was thoroughly impressed with his expetise.

I was given Artic Deserts number by a friend when I was having issues with my AC keeping the house…read morecool this past week. I spoke with Mr. Eric and he came out and diagnosed what was wrong with my system and explained what needed to be done to fix it. It didn't take long for the parts to arrive and they came back out and instantly repaired it. I can't say it was cheap but I'm extremely satisfied with the service and now I'm cool and relaxed in my home! Mr. Eric even took the time to fix a broken hinge on my front door just because it was getting caught. I appreciate Mr. Eric and Artic Desert and I will definitely be calling back in the event of any other problems. Thanks again!

great service. Jose and Brian worked nonstop all day! Did a great job! They laid down plastic and…read morewore booties to protect our floors.

Zach and Adam came today to install a new hose from the gas outlet on our patio to our grill. Both…read moreoff these gentlemen were extremely professional, courteous and thoughtful. They we're a pleasure having them do work in our home. Thank you.

I highly recommend you go elsewhere for your services. Just like some of the other reviews imply,…read morethis company is more concerned with their bottom line than making sure customers are helped and satisfied with their services. While most companies offer a warranty with their work (especially after getiing a whole new HVAC system installed), this company does not stand by their work. First time I have ever encountered a "licensed" company that could not answer questions about the duct work and the problem that was happening after they installed the new system. Worst of all, they will tell you they can come back out and look at the issue via the phone (even though it has not been a year since installation) but will only tell you after arriving there will be a service charge. And do NOT expect a return call if you leave voicemails asking for an explanation.

TLDR: Please go somewhere else, if HVAC is your main problem dealing with Rudy Cools will become…read moreanother bigger problem - for years to come - and could also affect your health. Looking for legal routes now. Background: Rudy Cools installed my HVAC system in July/August 2023. My main issue was that my previous system was not keeping up with temperature when the hot outside reached above 92 F. I contacted them and asked if it was the system, the duct system, insulation issues or my windows, and they said a new system would fix the problem. I accepted and they sold me a new system. When installing they found mold within the system, so they recommended an air purification system to go along with the HVAC. Having a baby in the way I accepted no doubt to what I asked "if thats on the system, could that be in the ducts as well?" to which they replied "we checked when installing and no issues were found, plus the purification system will prevent that" so I trusted that response. The next weeks the AC upstairs (Damper system) was not functioning and temperatures were reaching as high as 90F inside the second floor. I reached out, they sent a technician to tell me it would be an additional $1.5K to fix. I call them very angry as they never mentioned that and this should have been resolved when installed. They agree and send a crew the next week to fix without a cost. I liked that. It was September/Oct already so heat went down and AC didnt need to work so hard so no issues there. In summer of 2024 the HVAC system could not keep up with temperatures over 92 F - which was my main issue to start with. I called them several times, they sent 3-4 different technicians that tried filing up the gas in the system, switching stuff, or just simply telling me "it was too hot outside and that wsa the issue". After dealing with that all summer I was fed with that and call them angry again, to what they told me "we will send the best technician we have" and they did. This super technician came and told me the duct system was not set up properly, and needed to be updated, with a price tag of $1.5K. I called them angry again since that was my question to begin with when quoting them for a system, and have been ghosted ever since. Its been 3 months now. On a separate story, my family and I have been having health issues without explanation. We did some mold testing here and there with negatives coming up, only to look into one of the ducts directly connected to the system and finding a goooood ole black mold colony hiding in there - even when having a air purification system, and having the installing team they saw nothing when installing. So not only they have costed me 1.5 summers with the same issue I originally had, $13-14k in costs, Health issues for me, my wife and my baby, but they also are now ghosting me and refusing to answer my emails or calls. This for me is as evil as it gets, and should not be even considered within your options for any type of services. Disgusting client service and should be held liable - which we are in the process of.

I contacted Joey in the morning my a/c broke and by noon the issue was fixed. I was amazed by his…read moreprompt service. I described the situation with my a/c over the phone, and he knew exactly what was wrong and price it would be to fix it. His prices were more than fair and to have it fixed that quick was amazing. Some of the best customer service I have dealt with in a long time. Thank you to Hager's Heating & Cooling for a great experience!