Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

Took my 2021 rzr turbo to them for maintenance and a light upgrade. They did a great job in a…read moretimely manor and beat the big shop prices. They even washed my rzr before returning it to me! Would recommend every time! 10/10 service and communication.

From the owner: Located in Buckeye, AZ. We service and upgrade all UTV’s…read more Whether it’s just your basic service or you want something a little more exciting. We are here to help.

My truck had all sorts of codes and issues by the time it limped into Brakes Plus. Jared took the…read moretime to hear about all the systems and issues I've been experiencing. He updated me frequently and went above and beyond what I was anticipating. Hit a little snag after I picked it up and they looked into it and fixed it without hassle. I later found out Jared is the GM. Easily the best and most honest ran shop I've been to.

really great customer service. they were really friendly. Both Zeke and Jay were very helpful and I…read moredidn't feel like they were pushing me for things I didn't need.

I initially came by to address my check engine light but I had also been dealing with a broken for…read morealmost a year now. Since I have a baby on the way and I'm new to the Arizona heat, I knew I would need to get that fixed by any means. Being pregnant, I'm not working right now, I'm on a fixed income so I was really banking on the fact that brake masters offer payment plans! I didn't get approved for any of the plans unfortunately but thankfully the staff are amazing at what they do because they were able to identify that the issue with the engine related to the AC issue so it was a 2 in 1 fix! I spent money at other shops replacing AC parts and not one shop caught that diagnosis. Basically, they fixed my both problems for no additional charge and I'm so grateful. They will also be doing a free follow up the week after to make sure everything is working accordingly. Definitely world class service and brake masters has my business . Manager Casey worked on my car personally and Eduardo patiently walked me through the financing options. Highly recommend!

Went in and agreed to the oil change special. The ad on the desk said 74 for up to 5 quarts. He…read morethen told me he had a 30 off coupon to bring the price down. I agreed and they did the oil change. Once done he brought up the bill and it was 110. I reminded him of the coupon and the price on there own ad and he said well you needed 2 quarts extra oil. No matter what I said he kept adding up 7 quarts of oil to be 140 and then took off 30. Never made sense. I called the corporate office in Tucson twice and they never returned the call. I guess stealing from customers is fine with the corporate office. I won't be back to Brake Masters again and I am also going to file a BBB complaint. Terrible company.

Walked in and was ignored until finally the employee finished with the customer ahead of me. He…read morecould've said "hi, I'll be with you soon " or even acknowledged me. The lobby reeked of cigarette smoke. I put a small lift on my vehicle and he said that voided the lifetime alignment, he said even a leveling kit would do that. He didn't even go out and look that car. His attitude was poor and didn't reflect a customer service professional. Left and went to Christian brothers. Walked in and felt welcomed immediately. Very nice and clean lobby!

Made an appointment for 11am to have all 4 tires replaced. I told them I would wait onsite while my…read morecar was being serviced. The price online was quoted to be $850-ish. After waiting 2 1/2 hours, I was informed I needed 2 tire sensors replaced. 30 minutes later, I received a phone call from inside the store and told I needed 3 sensors. No problem...I was planning for that to happen. What I didn't plan on was having to wait for over 4 hours for everything to be done! That is a ridiculous amount of time; and my total bill ended up being over $1400. When I got home and showed my husband the bill, he said "we got fleeced". Suffice it to say, we probably won't be going back. I don't have entire days to waste on a simple tire purchase.

I've had consistently great experiences with the team at Valvoline. We've come here for oil changes…read morefrom time to time, and the service is always quick, professional, and reliable. Most recently, after using a nearby air station, we stopped in just to double-check the tire pressure on our motorcycle, and the staff went above and beyond to help. Aaron from management was excellent and made sure everything was taken care of. The service technician (I didn't catch his name) also went out of his way to assist without hesitation. It's really appreciated when a team is willing to help, even with something small. Friendly, professional, and genuinely helpful every time--highly recommend this location!

Better service and care elsewhere. Waited nearly an hour to get my oil changed. They never…read morechecked the tire pressure despite making a big deal about it, asked to sell me wiper blades, but left with my wiper fluid empty as they never bothered to check that either. Sold me synthetic and suggested that I come back in 3 months. Clearly they only care about their bottom line...

Locally owned and operated, after a terrible experience at two separate jiffy lubes in the same day…read moreI found this gem. Family owned, super professional got my truck oil changed with no hassle and were just genuinely great people. Diamon and Mike took great care of me highly recommend them!

I dread getting my oil changed. I know it's going to be a long and expensive process…read more Lighting Lube has changed my perspective on it. They did my oil change in literally 22 minutes. I'm so impressed. I will definitely be returning!

The service I requested was not even available. I was given an estimate when they don't offer that…read moreservice. I should have known that price was too good to be true. Drove quit a distance to find that out. Oh well...

From the owner: Your vehicle deserves the best; rely on us for meticulous oil servicing, tire maintenance, and…read moreleave our shop with peace of mind every time.

Coolant flush was needed. RJ the service manager, was able…read moreto get my vehicle in and out in about an hour. Erik was the technician and he did a complete vehicle inspection just to make sure that everything was OK. Results were good. I was extremely pleased with the service and accommodated cost. Thanks RJ and Erik!

Actually not sure if they did a good job on the alignment. A few weeks later the Jeep still pulls…read moreto right a bit...And I suspect not so thorough since their "printer was down" and couldn't print out an alignment report. I trusted them but the could of taken a photo to show proof. Always talk and do things by showing proof, that's my motto. But not so much here. That alignment was less than 30 minutes as well. Won't be returning unless they can print out my alignment report from that day.

The Auto parts store crew did me a solid! I had gotten my oil changed else where and my car was…read morerunning on empty, the engine was covered in oil, due to poor installation of an oil filter. I Went to the auto service section, and the guys were really friendly and they talked to me like an actual human; they understood my concerns and related to me. Afterwards they worked on my car quickly and went above and beyond what was asked, they cleaned the oil that had leaked all over the engine and floor, and gave me a filter and oil change in no time! These guys were an absolute blast to be around. This walmart center is blessed to have such a crew!

Steve is the worst manager so disrespectful and rude , I went it for a oil change and they didn't…read moreput enough oil my truck started to overheat because they didn't put enough oil I was stuck on the side of the road and he is telling me I don't know nothing about cars and that not why my truck is overheating he said it's because of my coolant your car shouldn't overheat because of oil so I put more oil in it and it,s not overheating, he shouldn't work with cars if he doesn't know how too