Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

Took my 2021 rzr turbo to them for maintenance and a light upgrade. They did a great job in a…read moretimely manor and beat the big shop prices. They even washed my rzr before returning it to me! Would recommend every time! 10/10 service and communication.

From the owner: Located in Buckeye, AZ. We service and upgrade all UTV’s…read more Whether it’s just your basic service or you want something a little more exciting. We are here to help.

I went in for an oil change, the told me i had to wait 2 hours and a half when we got there they…read morehadn't even moved our truck to the inside, when we talked to them they told us it was going to be another hour and that's when they went to get our keys??(meaning they had forgotten and when they saw us they went) The guy (glasses and had tattoos) in the front also had very bad customer service, my dad (Mexican who can't speak english) was given attitude by this guy, but seemed nicer to everyone else. after waiting we just asked for the keys back and didn't even receive any apologies for the inconvenience. This place sucks please be respectful towards people's time.

My truck had all sorts of codes and issues by the time it limped into Brakes Plus. Jared took the…read moretime to hear about all the systems and issues I've been experiencing. He updated me frequently and went above and beyond what I was anticipating. Hit a little snag after I picked it up and they looked into it and fixed it without hassle. I later found out Jared is the GM. Easily the best and most honest ran shop I've been to.

I found an advertisement with coupons for a computerized alignment. Called they suggested I came…read morein, same day service. Completely excited. Got yo this location the service man that help me was honest, not overly friendly, but fast service. Got a great price. Thank you from 2019 Ford.

Had an appointment for 11:30 didn't get my vehicle in until 12:30 and still had me waiting until…read more1:30. Guy inside helping was cool but they took way too long. Horrible service

AVOID THIS PLACE. they messed up my car and proceeded to charge me to fix the problem that they…read morecaused. dont come here. the manager joseph did not help. he was rude and continued to lie about not causing the problem. save your money and go somewhere else. not only that everyone including the mechanics had earbuds in. so unprofessional. 0 stars

Charged $80+ for oil change. When vehicle was returned driver's side window would not roll up. They…read moretook no responsibility and were rude, disinterested and made demeaning comments in response to my concerns. No big deal though, they would make the necessary repairs for only $827. Mark is arrogant coward with zero customer service skills who clearly trains his employees to be the same. I will NEVER return to this shop! NEVER!!

I've had consistently great experiences with the team at Valvoline. We've come here for oil changes…read morefrom time to time, and the service is always quick, professional, and reliable. Most recently, after using a nearby air station, we stopped in just to double-check the tire pressure on our motorcycle, and the staff went above and beyond to help. Aaron from management was excellent and made sure everything was taken care of. The service technician (I didn't catch his name) also went out of his way to assist without hesitation. It's really appreciated when a team is willing to help, even with something small. Friendly, professional, and genuinely helpful every time--highly recommend this location!

I'll say it again for the customer Next to me that made the…read moredisrespectful comment that women are not supposed to be working here!!! Tee was amazing at her job! She was welcoming, respectful, thorough and a delight to work with. I not only support her and what she does - if he bothered to look around her and her team , they do their job well and with a smile! Thank you

After years of bouncing between different mechanics and oil change shops, I found Lightning Lube a…read morefew years ago, and I'll never take my car anywhere else. This is hands-down my favorite mechanic and oil service shop in the Valley. Being locally owned and operated is just the beginning. Every single person who works here is top notch. They're honest, efficient, incredibly knowledgeable, and they never try to upsell you or take advantage of you. They tell you exactly what your car needs, nothing more, nothing less and they get the job done quickly without sacrificing quality. I've recommended Lightning Lube to just about everyone I know on the East Side because they've earned my trust time and time again. If I could give them 100 out of 10 stars, I absolutely would. They truly are the

Always so quick and efficient. I drive 20 minutes just to get my oil changed here since I know…read morethey'll do it right and be efficient.

The service I requested was not even available. I was given an estimate when they don't offer that…read moreservice. I should have known that price was too good to be true. Drove quit a distance to find that out. Oh well...

From the owner: Your vehicle deserves the best; rely on us for meticulous oil servicing, tire maintenance, and…read moreleave our shop with peace of mind every time.

Had a computer issue with my wife's 2021 Yukon XL Denali,…read more walked in hoping to just get an appointment to have it looked at. I explained the issue; Anthony went and grabbed his diagnostic programmer and had the issue resolved within 15 minutes. I still can't believe what he wouldn't charge me! They have a customer for life.

Service was amazing, Jay is Fantastic if you have a Jeep!!!! My diff was toast and he got me…read morerolling for a super fair price. Jackie in the office is a doll and so super helpful. Great experience all the way around.

The Auto parts store crew did me a solid! I had gotten my oil changed else where and my car was…read morerunning on empty, the engine was covered in oil, due to poor installation of an oil filter. I Went to the auto service section, and the guys were really friendly and they talked to me like an actual human; they understood my concerns and related to me. Afterwards they worked on my car quickly and went above and beyond what was asked, they cleaned the oil that had leaked all over the engine and floor, and gave me a filter and oil change in no time! These guys were an absolute blast to be around. This walmart center is blessed to have such a crew!

I would rate lower if I could unacceptable, sent my mom here to get her battery replaced she said…read moreTIM was the one to greet her with the rudest attitude through out the whole time, scanned the vin and odometer. When it came time to check the battery he couldn't be bothered to try and open the hood. He had my mom do it for him, my currently going through chemo, 3 weeks out of surgery, can barely lift her arms above her head because of the pain. Just for him to tell her we can't replace it here take it somewhere else, she asked why and he said we can't test it here because of the MANUFACTURE red cover on the positive terminal. she tells him she need a jumpstart since won't hold a charge he tells her he can't do that and to go ask someone else and walked away. What is wrong with this guy. I'm a mechanic and changing a battery/testing a battery on a 2013 ford explorer is the easiest it's super accessible only 2 10mm and 1 8mm hold down. The only reasons she was at Walmart was because she bought the battery from them less then a year ago and has a warranty. Unacceptable Walmart! Did not expect to answer my phone to a mother frustrated and almost in tears. And now she won't have time to go to another Walmart before they close the auto center. She really needed this battery replaced today just so she can go to her doctors appointment tomorrow. Guess things how your treated at Walmart. So much for a warranty will just have to go buy it somewhere else