They have been serving us for 3 years now, and they have been consistent with pricing and the quality of service they provide. They leave our house looking and feeling clean. They add a touch of organizational skills to their work. I think you will love them too! It's easy to talk to Kimberly about any adjustments or concerns. The staff are great and I can leave them in the house without worrying. Thank you, Kimberly, Jose, and the rest of your team! Shout out to Alicia and Mary! read more

We needed a move in cleaning for an old and long-unused house, and in less than 3 hours these ladies got it fresh and move in ready! They even rescued the oven, which is probably about 60 years old and had some kind of unidentified scum all over it. I should have gotten a before picture, because it looked like a pod person had been gestating in there. But you can see with the after photo that it's squeaky clean and actually usable! Thanks, Fresh Start! read more

Fresh Start Cleaning Services - Oven, saved from disaster. - Home Cleaning Near Me - Buena Park, California

Kimberly's team did an incredible job deep cleaning my place. I consider myself pretty particular about cleaning and thought I'd done a decent job maintaining my home, but my bathtub and toilets look brand new, the windows are spotless, and my sliding glass doors actually slide open smoothly now. This was my first time having my home professionally cleaned, and I can't imagine going with anyone else in the future. The booking process was easy, professional, warm, and friendly, with clear pricing upfront. That was a huge relief after messaging with several other companies, which was exhausting and frustrating (one even asked me for photos and, after I sent them, came back with a date two weeks out, even though I'd clearly explained I needed help within a few days due to a week-long infestation). Communication was excellent from booking through reminders and follow-up check-ins. I'm so grateful for how thoroughly they cleaned my home and for bringing back a sense of peace, comfort, and cleanliness after a stressful time. Highly highly recommend Fresh Start Cleaning Services! read more

We've been using their service for a few years now and they have always gone above and beyond for us. Kimberly is the sweetest and has always been incredibly accommodating when it comes to scheduling. And the price is very reasonable, especially considering the level of detail the service includes, would absolutely recommend them to anyone! read more

Kimberly was super responsive, clear communication of scope and price. She was willing to work with my budget and most of all, she sent out a great team on a super short notice, like the next morning. Very grateful for her help when we moved into a new place. And her crew was top notch, checked the house for 2 minutes and got straight to work! Experienced team with efficient work and great quality. They have all their own equipment. Highly recommend this company. read more

Have used this service for several years now. Fairly priced & always hard working. I love coming home when they have come to clean. Completely reliable & trustworthy. They have always gone the extra mile. Kimberly, the owner is easy to communicate with. I highly recommend read more

I've had this cleaning service for years now. Never an issue. Great communication, timely , and my home is always ready for company! Worth it every time! read more

They did a great job. They left my home extremely clean and even cleaned parts of my house that previous cleaners had left dirty. Highly recommended! read more

​I highly recommend them for their cleaning services! They have done an amazing job keeping our home clean over the years, and we have built a wonderful relationship with their team. I have an extra special place in my heart for Marisol, who consistently goes above and beyond. She is always super friendly and truly cares about our home and family. We love and appreciate Kimberly and the great business she has built. We gladly recommend them to anyone who asks! read more

I highly recommend Fresh Start Cleaning Services! Professional and always leave my house clean and sparkly. I am grateful that I chose this company over a year ago. THE BEST! read more

I'm currently getting my old apt cleaned with Fresh Start Cleaning Services and I wanted to provide an update. First of all, I highly recommend their services. 3 years in and I still use them, on and off due to work and time but the owner remembers me when I do reach out and is very personable. The cleaning team is kind, on time and respectful. Their work is solid with no issues. I don't trust just anyone with my home/ belongings that is why I continue to do business with this company. I'd give them call. :) read more

One thing that I appreciate the most is their communication. I love how Kimberly sends reminder texts and checks in once in a while to make sure everything is ok. I also appreciate Mary (one of her cleaners) always making sure that the job was done well. The first few clean ups I had to let them know certain areas that needed to be redone or had been accidentally skipped, but now since they know what I expect and know my home they do an exceptional job! I can see myself keeping them around for long term! Thankful to this team! read more

Kimberly and her team did an outstanding job! I booked them for my move out inspection and the landlords exact words were, "Oh my god, it looks brand new! " Kimberly was extremely communicative throughout the entire process. It was worth every single penny! Highly recommend. Thank you again, Kimberly + team!! read more

The service this team provides is more than cleaning, it's peace. I feel so much more settled and relaxed in my home now that they are blessing it on a biweekly basis. It makes it easier to focus without being overwhelmed. I chose them because they have a consistent team on staff, great straightforward communication, and quickly gave me a repeating slot so I don't have to think about scheduling. Deeper services such as walls and refrigerator cleaning are available when I need them. I know it can be hard to let someone into your home. They are extremely professional and respectful. Don't hesitate to reach out to them and ask specifically for what you need. They are great about following through and taking care of their customers. I'm relieved to have this to-do off of my list. Thank you to the team for all you do! read more

Cleaning team was fantastic and efficient! Our disaster of an oven was spotless after. Coming home to a wonderful fragrance and spotless living area was delightful. 100% recommend! read more

Kimberly and her team do a fantastic job. We have known Kimberly for several years now and highly recommend Fresh Start Cleaning Service. They are reasonably priced, efficient and detailed. Such a pleasure to work with. Janie and Henry Bruce, JohnHart Real Estate Rossmoor. read more

Kimberly's team always does such an excellent job every time. We highly recommend using them, they deep clean and make your house sparkle!

Kimberly and her team do such a great job. I appreciate the little details and my house is so clean and fresh once they are done. She is also very flexible when I need to adjust the schedule. I would highly recommend Fresh Start. read more

Kimberly was super responsive with my questions. She gave me a very fair quote for a deep cleaning (my house is pretty large) but did indicate that when the 2 gals got here, they may need to reassess. The gals did a great job but did communicate with Kimberly that additional time was needed. Kimberly called me and we worked out another hour and she asked what my priorities were, etc. The gals focused on my cleaning priorities and then did whatever else they could with their final time. My house sparkled! I was hosting a big family event within a week of the cleaning and it was SO worth the cost! read more

We've been using Fresh Start Cleaning for almost 3 years -- first when we moved in, and again after two remodels. We recently started monthly cleanings too and couldn't be happier. They do a great job and are great to work with! read more

I am extremely particular about who I allow to clean my home. Hiring Fresh Start Cleaning was one of the best decisions I've made. From the very beginning the communication was clear. I called Kimberly to set up my appointment. Kimberly was clear over the phone and texted me regularly on the estimated cost and estimated arrival time. The cleaning team of Irma and Laura are incredible. They were so professional and thorough. They left my home looking better than it's ever looked before. They were worth every penny. read more

Ok, all of these 5 star reviews that you're reading here, I have to tell you..: I would give a million stars if I could. Kimberly contacted me immediately when I asked for a quote on doing a deep clean of my home. She was kind, courteous and professional. One month later, my husband contacted her to book the deep clean. She was prompt with her replies and maintained great contact with us, reminding us of the upcoming deep clean, etc. Kimberly and her team arrived and they got straight to work. She asked me if there were any specific areas to pay attention to, asked whether there were any rooms we wanted her to avoid (there was...the office). In less time than it took me to run to the grocery store and pharmacy, they were done. I walked into the house and was completely floored, which is fine because it was sparkling clean. They actually hit all of the areas in the home that nobody else hits. I am so impressed with the deep clean service from this business. I can't recommend them enough. Phenomenal work. read more

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The two person team showed up on time and cleaned our new home throughly. Not the cheapest, but they have their own employees and don't contract out. Very descriptive in the first response on services they would provide. read more

I hired Fresh Start to deep clean my small business (frozen yogurt shop). I met with and received quotes from 4 companies and Fresh Start's price point fell in the middle of the pack. Right off the bat I liked Kimberly, she was honest and straight forward about the level of work needed and the amount of time it would take. She even came out to my business twice for a walk-through because I wanted to be certain we were on the same page about services and price. The cleaning was done over a 2-day period and her team came in overnight as not to disrupt my normal business hours. Separate from those 2 days, I needed them to come earlier to clean just the walk-in freezer and Kimberly was very accommodating. Overall I'm very happy and satisfied with the whole experience and will continue using Fresh Start. read more

I highly recommend hiring this cleaning service company! They are very professional, and Kimberly was very informative and made sure that I was satisfied! Her girls did an amazing job, they cleaned all the fans, scrubbed the bathroom tiles and tub, and made sure everything was wiped down. Thank you for all your hard work! read more

I think one of the best decisions I've ever made was booking a cleaning service here. The past few years have been rough so I can't tell you enough the relief I now have from having a much cleaner home. After looking around for local cleaning services (thanks to Yelp!), I decided to book a 2hr deep clean here. The owner, Kim, responded and followed up within the same day. She is so communicative via text and made sure to send reminders a few days leading up to my appointment. Her team (two people) arrived on time team and were super friendly. They'll ask for your priorities; for me, it was my kitchen and bathroom. Let me tell y'all - they did a FANTASTIC job. I try to clean here and there but will admit I've definitely neglected my living space. Now it looks like I just moved in. They made sure I was happy with the service by asking me to check all the areas before they left. I would absolutely recommend to anyone - super worth it, and I'll be sure to book them regularly now. Thanks y'all! read more

I chose this company because they had the highest reviews. They also had the highest prices. Kimberly was very responsive and available that same day which was great! However, I felt like the value wasn't there almost immediately by her presentation and explanation of their charges. I requested at least twice to be notified BEFORE they arrived at my house because I have 2 large dogs that need to be put away. Next thing I know, I receive a text that the cleaning crew is at my house and they are just going to finish their lunch and I have about 10 minutes to put the dogs away. That's not what I requested because my dogs freak out when unknown vehicles park in front of my house. Then, I go outside to unload some items from my car and they are standing in my neighbors yard (most likely because it's shady and my yard doesn't have shade) so I kindly introduced myself and asked them to please step OUT of my neighbors yard and invited them to stand anywhere in my yard. I take my items inside and return to grab more items from my car...this time, not only are they STILL in my neighbors yard but they are SMOKING. I canceled my service with them. I'm not going to pay a premium for that type of conduct. Update: the response to my review from the company is misleading and inaccurate. They did not arrive promptly at 12:15. They arrived between 11:50-11:55. My issue was never that the lady smokes. It was that she's smoking in my NEIGHBOR's yard. Lastly, if I am paying a premium for a service, I expect the personnel conduct to have common sense, manners, and overall top-notch quality. This company response is misleading and dishonest. read more

I contacted Kimberly through yelp got her response within 10 min. I hire them for deep cleaning and now they come biweekly to clean our house. They always do a fantastic job. I love the team that comes to clean my house. They are very thorough and always ask if there is anything else they can address that may have been missed. Honestly by far best cleaning service I have ever used Friendly personnel & very professional. I would highly recommend them. I plan to continue using their services. I will give extra two stars for Kimberly for being so understanding and friendly read more

One of the highest ranked businesses on Yelp and now I can understand why. With just a few clicks and a pleasant conversation, a cleaning crew went through my home and thoroughly brought it back to 'guest' ready. All pricing was clear and affordable. I could not be more pleased or more impressed with the service provided. read more

My mom recently died and my dad was hospitalized due to the shock. In later years, they were too sick to take care of the house themselves. Before my dad came home from the hospital, we wanted to get the home clean so he could make a fresh start. My parents' house had 20+ years worth of wear and tear and grime, and it was cleaned beautifully. I don't know how they managed to clean the toilets to make it look like new because I swear I scrubbed it within an inch of my life without success Prices were reasonable and we couldn't be happier. They did a very thorough job and was very responsive throughout the process read more

I don't think 5 stars is even enough to describe the level of satisfaction I have with Fresh Start Cleaning Services! Kimberly was amazing. She is responsive, descriptive, upfront, honest & an incredibly hard working woman herself!! She sent 3 cleaners and quickly realized they may need more help so she sent a fourth cleaner over AND she came herself to help clean at 9 months pregnant! If that isn't the best customer service ever then I don't know what is! Not only was Kimberly great but all the cleaners did a fantastic job. My husband and I were very pleased with the work and we recommend them to anyone looking for a deep cleaning/ regular cleaning for their home! Thank you Kimberly!! read more

We are very happy with our cleaning today! It's so nice to have one less thing to worry about and get this time back in our busy schedule by not having to worry about cleaning the house. The ladies were on time and worked efficiently. We will definitely be inviting them back in the future. A great way to start the weekend with a clean apartment. Thank you! read more

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Kimberly is always very responsive and the prices are reasonable! The cleaners are always so nice and thorough with my home. I wish I could afford their services every two weeks because the house just feels so nice and fresh when they finish!! read more

My fiancé and I have been talking about getting our apartment professionally cleaned for months but have never had a smooth process of hiring someone. Fresh Start was super responsive and easy to schedule. They did an amazing job. Our apartment has never looked or smelled this clean. We just kept walking around saying "WOW" !!! If you are looking for a professional reasonably priced company, this is the one. We are so happy and planning to have them come on a monthly basis. Thank You Kimberly!!! read more

Fresh Start Cleaning Services - Made the Bed! :) - Home Cleaning Near Me - Buena Park, California

Fresh Start Cleaning is AMAZING! I booked online later in the evening and to my surprise I received a text shortly after. After exchanging a few texts confirming the services needed, I received a confirmation email. Their schedule availability is wonderful - I was able to book a Saturday morning! The ladies arrived 5 minutes before the scheduled timeframe! They were so kind, professional, and thorough. They did an incredible job and went above and beyond paying very close attention to detail! I am so pleased with my first experience I will definitely be booking on a regular basis. I was referred to FSC and I have already referred them to a couple of friends and wouldn't hesitate to speak highly of their services! read more

I highly recommend Fresh Start Cleaning. Kim and her team did an outstanding deep-cleaning job at my home (three-story townhouse with 3 bedrooms and 3 1/2 baths). With a team of four, they were in and out in less than two hours. They were professional, kind, respectful, and courteous. Kim quickly responds to messages and communicates regularly. Staff also wore masks while cleaning. read more

I can't say enough good things about this company! Let's just say I used a different company for move out cleaning service and I ended up having to call Fresh Start to come in and redo the job. They responded immediately, and sent out a team of 3 to save the day. The management listened to exactly what I needed done and used professional judgement to send out the team and tools necessary to complete the job. They worked efficiently and management even came to check their work and do a final walkthrough with me. I've been dealing with a lot of companies with our move and this is the best costumer service I've had! It's the only company that had followed through with what they promised and exceeded my expectations. read more

Kim contacted me when she started her new business and I have been with her from the beginning. I could not be more pleased with her work ethic and that of her crew. She takes care of her employees and they show their appreciation with their thorough, efficient and dedicated work. They are true professionals and I highly recommend them for all of your home and/or business cleaning needs! read more

I contacted this company through Yelp and they responded with 5mins. They explained in great detail what their service provides, how many cleaners and the prices. They also replied with their availability shortly after. Which was within a few days. They were flexible with times and my needs. The cleaners arrived early and and began instantly. I went 3 cleaners for 2.5 hours and they stayed until the very last minute making sure our home was spotless. They worked without direction and still covered all of the places I had forgotten about. Like the windows and the window rails. The ladies spent extra time on the bathrooms and the kitchen area. Will use again and highly recommend!!!! read more

I needed someone to help me clean my home. I've never used a cleaning service before but my husband convinced me to try it out. I went with this company for the reviews. The staff was very friendly and very responsive and asked questions before getting started. Unfortunately during the cleaning process a lamp cover was loose so it dropped and shattered. They offered to buy a new one but we told them it was not necessary. I think what really got me was the fact that I was charged extra for them going over on time knowing that they had to clean glass that broke. I also found that the glass was not cleaned off the clean dishes and I almost ingested the glass when I grabbed a cup. I let them know to be more cautious for future clients. As far as cleanliness goes, they did a great job. I was just disappointed with the glass situation. read more