After a weekend monsoon storm clogged up our pool filter, I started looking on yelp for pool repair…read morecompanies. I messaged some companies without any responses. Cool Blue Pool happened to be pretty close to where we live in Phoenix, so I called on Monday morning- Rob picked up. I told him what was going on. He said he would come by at the end of his day. He actually was able to come over earlier, fixed the issue and that was it! It wasn't a complicated issue with our filter but I really appreciated him coming the same day, fixing it quickly and not overcharging. We will definitely use them for any pool repairs/issues in the future.

Refinishing a pool is a daunting and expensive process that few homeowners look forward to. After…read moreowning the home for 4 years, I learned that a build flaw with a popular "defective bond beam" rounded edge style that our pool was installed with never should have been used in the first place as chunks of pebbletec and large cracks started to appear. Based on the cost estimates I saw online, I spent a month interviewing pool companies and collecting quotes (accidentally became a mini expert in all things "refinishing" in the process!) and after 5 different company visits, I chose Shane and Cool Blue Pools. His communication, professionalism, pricing and quality far exceeded our expectations and we're thrilled to have a brand new looking pool. He finished ahead of schedule, coordinated with my existing pool cleaning crew throughout the process and we couldn't be happier with the experience or the outcome. I'd highly recommend Cool Blue Pools for any pool resurface/refinish project, especially if you've been blessed with rolled bond beam!

We are a short-term rental company and we truly value the quick response and attention to detail…read morefrom Anthony and his team at AZ Mobile Pool Service! We've relied on them on several occasions for repairs and installs (pool heaters).Their expertise in the field is impressive. We highly recommend them for any pool-related issues, whether it's now or in the future!

Anthony came out and worked on our spa/pool heater issue. Unfortunately there were several issues…read moregoing that we were not aware of. There was a small opening so a desert rat made a nest into the unit. Anthony fixed the first error, cleaned out the nest and helped to cover the openings so that hopefully it won't be able to get back inside. While we were talking over the repairs he realized that the heater stopped working again and found a new error code. Thankfully he had the part necessary to do that repair and we tried to use the heater again and it worked. Overall, I would say that he was very knowledgeable about our entire pool equipment issue and was upfront with the repairs and potential pitfalls of repairing an older unit. Hopefully the repair lasts a couple of seasons!

Love how we were trying to get to get our hot tub fixed through them for 6 weeks. Broken or no…read morecommunication. I finally say we're going with someone else and owner tried to make me pay for the part he ordered. Ordered with zero communication to me that they were doing anything. Hope that part they're eating tastes good. Bunch of clowns.

Straight shooter, reliable and didn't upsell…read more Fixed my problem with the pump and didn't need me on site ( he'd helped before and there was trust)

My wife and I recently bought a home with a pool. As first time pool owners, we didn't know where…read moreto start. We connected with Drew, and he washed away any anxieties we had about pool ownership. He is very timely, responsive, and easy to work with - all at a great price. We would definitely recommend Drew for any of your pool needs.

I bought my home 2 years ago and found Drew via the internet. He was able to help me get the pool…read moresituated and install a handrail for access. He also setup a new pool vacuum to clean the bottom. I get an email every week when they come and clean the pool. Every request I made is answered in an orderly and quick fashion. I would highly recommend Drew and his group of guys to service any pool in the valley. Jake is our current tech and sends me photos of the pool after it is cleaned along with photos of the empty skimmer and filter baskets. I know they do a great job every week because I get that email.

Sharing my honest review to help anyone looking for a reliable and trustworthy pool guy/company! We…read moremanage an STR in Cave Creek and whenever something comes up communication is always great and scheduling is never an issue. From pool heater repairs to hot tub troubleshooting and programming questions they're always our go to. It's such a relief knowing we can count on them when something goes wrong. Highly recommend!

Contacted Super Pool Guy through their website. Set up an appointment for following day…read more Appointment was missed with no call or reason until I reached out. Set up another appointment for the next day with a request for a window so we would sure to be available. NO response? The morning of the appointement messege read "tech would be there in an hour." 3 hrs passed no tech no call. I cancelled appointment saying we were going with another vendor. Response back one word "sure"?? Mistakes happen. schedules get messed up but to not even bother to stay ahead of it with a courtesy call or message TWO DAYS IN A ROW is just bad business. Communication is key and just showing up is 80% of the business.

Friendly, reliable and professional. Never any problems with…read moremy service or any help I need with my pool and equipment. Travis is always responsive and helpful.

I have been nothing but pleased with my service from Carter's. After switching three times and…read moretrying to do it myself, I was finally given Travis' number. He is on time. Prompt. Helpful. Honest. And good to my dogs! I cannot recommend this company enough (and have many, many times.)

Alpa Pools is amazing!…read more They remodeled my entire back yard including a cooking area with refrigerator, a fire pit, all new decking with a turf perimeter and a new 36,000 gallon pool! We had them contacted to do our pool care. They kept the pool clean and equipment working beautifully. When we asked about our old pool falling apart they gave us options... repair, or replace! I designed a pool and had a designer turn it into a car cam design and I ran the project myself including getting permits and contracting the shotcrete! It is magical and has made our backyard into a paradise!

Artisan quality work!!! Alfredo was caring and responsible addressing a specific issue I had with a…read morewaterfall feature on my pool. His team, like craftspersons laying down tile for some fancy Roman villa, individually cleaned and placed tiles to fix a feature another contractor screwed up. I can not recommend them more for any pool work you need performed. It took a couple of months for schedules to work out, but it was well worth the wait. GREAT JOB

So, if there were a 4.5 stars I would use it. NOBODY's perfect…read more I have a small apartment complex with a small pool and Aqua Shine was the service when I took over. I kept them on and I'm not sorry. I did a little pricing and they were the most reasonable. So, as far as cost goes, they were reasonable, last time I checked. Getting repair work done has been pretty reasonable and timely. I don't know if I overpaid for repairs and extra maintenance, but the pricing was reasonable - especially when convenience and timeliness are factored in. From time to time I have challenged the work done or service provided. I typically receive a phone call within 24 hours and we come to an amicable solution to the problem. They have never tried to talk their way out of responsibility and are always willing to work with me. Sometimes, I'm in the wrong because of a misunderstanding of the services agreed to. Even then, they've given me some sort of consideration for the inconvenience. Other times when I've asked about an equipment change they have looked and told me that it was unnecessary to make a change . . . saves me $$. Given the use of he pool (like non-existent) I sometime question the practicality of having a pool. But, it's there and it's a nice visual feature and Aqua Shine keeps it looking good.

After leaving a one star review for a no call, no show appointment, Jay reached out to say that he…read morewas indeed on the property at the appointed time. I checked my phone records and his number was on the call list at the appointment time. However, he did not leave a message. I did not recognize the number, so did not answer. Technology. Jay and I established the communication method for us should be text if no phone answer. Done. Easy peasy. I had the pleasure of meeting Jay today to give us an assessment and bid for the pool renovation. He was knowledgeable, informative and friendly. We will await the bid. I hope he wins!